Such a great character. I worked at a fancier hotel (not nearly WL status but still upscale) for a couple years, not nearly as long as Armond. He had the always chipper “happy to bend over backwards for you because you have money and I don’t so you deserve it!” persona perfected. 

He was probably already burning out, and it’s understandable how the storm of the new employee he was nitpicking giving birth on the job, his own small error leading to Shane’s ruthlessness made him take a look at his life and push him over the edge.