user: Guys.....this is it...don't have any more patience.... you just suck.....you have no apathy towards a customer and his problem,
agent: Sorry for the trouble caused. We request you to please share your Idea number with alternate contact number, and elaborate your exact concern so that we can help you in the issue.
user: My number 9848014422 Alternate number: 9704233700 Appreciate your response, waiting for a solution asap Unable to elaborate due to character limit....have sent a detailed email seperately
agent: Sorry for the the trouble caused. As checked your request is still under process. You will get an update shortly.
user: Now my service has been temporarily disconnected, now I can't even take incoming calls,thanks to Idea, you guys are unbelievable...... I am porting out from Idea and so will be my family and all my employees..
agent: Sorry for the trouble caused. Please contact your previous operator for further assistance as your number has been deactivated by them. Regards, Pradnya
user: No...that's not correct, I have taken a confirmation from Airtel regarding this and they haven't deactivated. Tired of this seriously, haven't got a consistent response from Idea so far..each and every gives a different response... Airtel has confirmed that there is no balance on the number..... You have no idea how frustrating this is Pradnya, I know what I should do ....just confirm that Idea is inefficient on resolving customer issues
agent: As checked your services are temporarily disconnected because you had some outstanding to clear for previous operator. If paid, please visit nearest Idea store ( along with receipt for further activation. Regards, Pradnya
user: Pradnya....don't respond just for the sake of it, without checking properly..... I was asked to send an email to idea with the payment details which I did.....thank you for your reply which is no way useful for me
agent: We understand your will get a resolution soon,so please bear with us for some time.Regards,Pritam

The customer is complaining that his network was deactivated. The agent asked to visit the nearest idea store for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Guys.....this is it...don't have any more patience.... you just suck.....you have no apathy towards a customer and his problem,
agent: Sorry for the trouble caused. We request you to please share your Idea number with alternate contact number, and elaborate your exact concern so that we can help you in the issue.
user: My number 9848014422 Alternate number: 9704233700 Appreciate your response, waiting for a solution asap Unable to elaborate due to character limit....have sent a detailed email seperately
agent: Sorry for the the trouble caused. As checked your request is still under process. You will get an update shortly.
user: Now my service has been temporarily disconnected, now I can't even take incoming calls,thanks to Idea, you guys are unbelievable...... I am porting out from Idea and so will be my family and all my employees..
agent: Sorry for the trouble caused. Please contact your previous operator for further assistance as your number has been deactivated by them. Regards, Pradnya
user: No...that's not correct, I have taken a confirmation from Airtel regarding this and they haven't deactivated. Tired of this seriously, haven't got a consistent response from Idea so far..each and every gives a different response... Airtel has confirmed that there is no balance on the number..... You have no idea how frustrating this is Pradnya, I know what I should do ....just confirm that Idea is inefficient on resolving customer issues
agent: As checked your services are temporarily disconnected because you had some outstanding to clear for previous operator. If paid, please visit nearest Idea store ( along with receipt for further activation. Regards, Pradnya
user: Pradnya....don't respond just for the sake of it, without checking properly..... I was asked to send an email to idea with the payment details which I did.....thank you for your reply which is no way useful for me
agent: We understand your will get a resolution soon,so please bear with us for some time.Regards,Pritam

### Response:
The customer is complaining that his network was deactivated. The agent asked to visit the nearest idea store for further assistance.