user: out of country n trying to access$$ thru ATM. Not working when using PIN. Help!! Please!
agent: Hi sorry to hear. Which U.S. based card is this concerning? Pls do not share any personal information.
user: Delta Sky miles Gold
agent: Do you have access to your account online so I can see if you're eligible for a temporary PIN?
user: Yes. I have a PIN but doesn't seem to work
agent: to do this we would need to chat securely through our website so that I can see your account. Do you have time now?
user: Yes On now what do you need from me?
agent: Great. Pls go to , log in, &amp; select code 10240 &amp; we will continue from there.

Customer is complaining that he is unable to access $$ from the ATM out of country. Agent is asking about the personal information of the customer and PIN details. Agent also provided URL to login.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: out of country n trying to access$$ thru ATM. Not working when using PIN. Help!! Please!
agent: Hi sorry to hear. Which U.S. based card is this concerning? Pls do not share any personal information.
user: Delta Sky miles Gold
agent: Do you have access to your account online so I can see if you're eligible for a temporary PIN?
user: Yes. I have a PIN but doesn't seem to work
agent: to do this we would need to chat securely through our website so that I can see your account. Do you have time now?
user: Yes On now what do you need from me?
agent: Great. Pls go to , log in, &amp; select code 10240 &amp; we will continue from there.

### Response:
Customer is complaining that he is unable to access $$ from the ATM out of country. Agent is asking about the personal information of the customer and PIN details. Agent also provided URL to login.