user: a slug came out of this cauliflower when we cut it!😷😷
agent: Hi, I'm sorry that you found a slug eating your cauliflower. I understand how frustrating it would have been sharing with it. 1/5 I will log your feedback on our internal systems for review and arrange a refund. 2/5 Could you please let me know your full name, address, e-mail, store and time of visit, product barcode and supplier code? 3/5 Do we have your permission to pass your details over to our suppliers as they may wish to contact you? 4/5 Please let us know your preference of receiving a Tesco moneycard, via post or via e-mail. TY - Ieva 5/5
user: Hello, I don’t have any of this info except 03023594 (bar code on the pack in the picture), as didn’t think we would be needing this info You can pass on my details, shall I direct message them to you? And would prefer to receive a Tesco moneycard via post please
agent: So I can issue a refund for you Sonal, can you DM me your full name and address? Also the price paid for the cauliflower? TY - Jayne

Customer is complaining that they found a slug when they cut a cauliflower. Agent apologizes for this and updates that they can issue a refund  if they send DM with full name and addres.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: a slug came out of this cauliflower when we cut it!😷😷
agent: Hi, I'm sorry that you found a slug eating your cauliflower. I understand how frustrating it would have been sharing with it. 1/5 I will log your feedback on our internal systems for review and arrange a refund. 2/5 Could you please let me know your full name, address, e-mail, store and time of visit, product barcode and supplier code? 3/5 Do we have your permission to pass your details over to our suppliers as they may wish to contact you? 4/5 Please let us know your preference of receiving a Tesco moneycard, via post or via e-mail. TY - Ieva 5/5
user: Hello, I don’t have any of this info except 03023594 (bar code on the pack in the picture), as didn’t think we would be needing this info You can pass on my details, shall I direct message them to you? And would prefer to receive a Tesco moneycard via post please
agent: So I can issue a refund for you Sonal, can you DM me your full name and address? Also the price paid for the cauliflower? TY - Jayne

### Response:
Customer is complaining that they found a slug when they cut a cauliflower. Agent apologizes for this and updates that they can issue a refund  if they send DM with full name and addres.