user: still 2g network at the location from where I m tweeting
agent: Apologies for the trouble. Please share Idea mobile number and location details so we will look into it. Regards,Pradnya
user: 8866118992 Location Kuchera, Rajasthan This problem is since last 1.5 years not from today. Complaint made by many times but no resolved till date See the E arrow at data not H+ or 4G
agent: Thank you for sharing your contact details. Request you to share alternate number so we will get in touch with you. Regards,Pradnya
user: Only one number
agent: We have noted your contact details. We will revert with an update shortly. Regards,Pradnya
user: Thanks for your precious suggestion to try with Airtel and Vodafone in mobile network selection but as usual stucked with 2g only
agent: As per recent telecon your concern has been initiated by us under ref. no. C1-102849262300 &amp; you shall hear on the same at the earliest.

Customer is complaining that there is a 2G network from where he is tweeting and since the issue is reporting from past 1.5 years it remains same yet. Agent apologised for the inconvenience and asked the customer to share contact number to assist better.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: still 2g network at the location from where I m tweeting
agent: Apologies for the trouble. Please share Idea mobile number and location details so we will look into it. Regards,Pradnya
user: 8866118992 Location Kuchera, Rajasthan This problem is since last 1.5 years not from today. Complaint made by many times but no resolved till date See the E arrow at data not H+ or 4G
agent: Thank you for sharing your contact details. Request you to share alternate number so we will get in touch with you. Regards,Pradnya
user: Only one number
agent: We have noted your contact details. We will revert with an update shortly. Regards,Pradnya
user: Thanks for your precious suggestion to try with Airtel and Vodafone in mobile network selection but as usual stucked with 2g only
agent: As per recent telecon your concern has been initiated by us under ref. no. C1-102849262300 &amp; you shall hear on the same at the earliest.

### Response:
Customer is complaining that there is a 2G network from where he is tweeting and since the issue is reporting from past 1.5 years it remains same yet. Agent apologised for the inconvenience and asked the customer to share contact number to assist better.