user: hi there we have a holiday booked through you but operated by
agent: Hi Talie, if you made your booking with our Holidays team you would have to speak to them directly. Their contact details can be (1/2) found here
user: I didn't book with the holidays team was literally just booked online and want help with the flights? We're abroad and 6 hours behind So quite a bit worried! They are all phone numbers and we don't have international calls
agent: Apologies for the confusion, Talie. Is your booking for a flight only? If so please DM us your full name, 1/3 booking ref, email and contact number. If you have a ground element attached, such as hotel, 2/3 you'll need to contact our holidays team. Please follow this link for our contact details:
user: Do they have an online contact? As mentioned we can't ring internationally and we're just asking for some help regarding transfers
agent: You'll need to call 0208 707 4480 I'm afraid. You need to discuss any changes over the phone, sorry.

Customer enquires about the bookings which he had made with @AmericanAir instead of booking with @British_Airways. Agent states that the changes will be discuss over the phone itself.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: hi there we have a holiday booked through you but operated by
agent: Hi Talie, if you made your booking with our Holidays team you would have to speak to them directly. Their contact details can be (1/2) found here
user: I didn't book with the holidays team was literally just booked online and want help with the flights? We're abroad and 6 hours behind So quite a bit worried! They are all phone numbers and we don't have international calls
agent: Apologies for the confusion, Talie. Is your booking for a flight only? If so please DM us your full name, 1/3 booking ref, email and contact number. If you have a ground element attached, such as hotel, 2/3 you'll need to contact our holidays team. Please follow this link for our contact details:
user: Do they have an online contact? As mentioned we can't ring internationally and we're just asking for some help regarding transfers
agent: You'll need to call 0208 707 4480 I'm afraid. You need to discuss any changes over the phone, sorry.

### Response:
Customer enquires about the bookings which he had made with @AmericanAir instead of booking with @British_Airways. Agent states that the changes will be discuss over the phone itself.