user: Rubbish customer service .. one of your staff hang phone on my face 😠
agent: Oh, no. I am terribly sorry to hear this. Is there something that we can assist you with? If so, please provide the details along with your tracking number (if applicable) along with your contact phone number please. Thank you.  For assistance, please feel free to DM us using the link below. Thank you.

Customer is complaining about the horrible service which hanged phone on their face. Agent updates to provide the details along with their tracking number and their contact phone and requests to DM using the given link for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Rubbish customer service .. one of your staff hang phone on my face 😠
agent: Oh, no. I am terribly sorry to hear this. Is there something that we can assist you with? If so, please provide the details along with your tracking number (if applicable) along with your contact phone number please. Thank you.  For assistance, please feel free to DM us using the link below. Thank you.

### Response:
Customer is complaining about the horrible service which hanged phone on their face. Agent updates to provide the details along with their tracking number and their contact phone and requests to DM using the given link for further assistance.