user: . if an ATM doesn't work because of suspicious activity out of your normal withdrawl zone why does it take $ out ur act??? . now hundreds taken out of my act... And now not gonna show up til Tuesday?
agent: Hello, we're here to help.  Please use link below to send your full name/ZIP/phone/account type and we’ll follow up with you.
user: Don't see a link. Sent a DM, tried calling in but said the wait time was 42 minutes........
agent: I called and left a message for you. What's the best time to reach you?
user: I just missed it call again I called back entered extension. On hold leaving u a vm
agent: I called and left a message for you. Please let us know if you still need help.
user: I called back and left a VM and tweeted right back. But of course never heard anything besides a tweet almost a day later
agent: I called back and left a message. Please let us know when is good time to call you.

Customer is asking about the denied transaction at the ATM he faced. Agent is requesting to know the right time to call the customer.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: . if an ATM doesn't work because of suspicious activity out of your normal withdrawl zone why does it take $ out ur act??? . now hundreds taken out of my act... And now not gonna show up til Tuesday?
agent: Hello, we're here to help.  Please use link below to send your full name/ZIP/phone/account type and we’ll follow up with you.
user: Don't see a link. Sent a DM, tried calling in but said the wait time was 42 minutes........
agent: I called and left a message for you. What's the best time to reach you?
user: I just missed it call again I called back entered extension. On hold leaving u a vm
agent: I called and left a message for you. Please let us know if you still need help.
user: I called back and left a VM and tweeted right back. But of course never heard anything besides a tweet almost a day later
agent: I called back and left a message. Please let us know when is good time to call you.

### Response:
Customer is asking about the denied transaction at the ATM he faced. Agent is requesting to know the right time to call the customer.