user: hi. I had to swap trains to Glasgow in Lancaster due to delay. Left my new blue scarf in overhead near luggage coach b. (15:53 Preston train) Heading to Glasgow 5 mins behind, can someone grab it for me please. Was a gift!
agent: Oh no, sorry to hear this :( Can you please give us some more info on the coach/seat you were in and we'll see what we can do?
user: Fab. It’s above the luggage rack at coach b. (Closest to lower numbers) it’s a lighter blue thick wool scarf. The train left Preston at 15:53 heading to Glasgow central. I’m on the one behind (14:41 to GCC) had to swap as my train was slightly delayed.
agent: 1/2 No problem Niico, can we just double check the time of the service though please as we don't run a 15:53 train from Pre-Glc 2/2 but we do run a 14:53, was it this one?
user: Lol. Yup apologies. :)
agent: No worries Niico, we'll get a message our to the Train Manager now and will let you know as soon as we have an update
user: You’re superstars! Much appreciated
agent: No problem, Niico, we've asked for this to be handed in at Glasgow for you. I'll get back to you once the TM confirms for me :) 1/2 Hi again, Nico, was this a H&amp;M scarf? If so, the TM has this and will hand it in at Glasgow for you 😊 You're actually ahead 2/2 of the train now by a few mins, but if you wait at Glasgow, he'll be walking down the platform to bring this in for you :)
user: Awwww this is fantastic!! Yep it’s an H&amp;M scarf. Thank you so much for all your efforts really appreciated xx
agent: No problem at all, Niico, glad we could help 😊 Enjoy the rest of your weekend

Customer is seeking in help has he has left the scarf in luggage coach b due to delay of train he is requesting to get him that scarf back. Agent states that if he wait at Glasgow, the train manager will get that scarf for him.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: hi. I had to swap trains to Glasgow in Lancaster due to delay. Left my new blue scarf in overhead near luggage coach b. (15:53 Preston train) Heading to Glasgow 5 mins behind, can someone grab it for me please. Was a gift!
agent: Oh no, sorry to hear this :( Can you please give us some more info on the coach/seat you were in and we'll see what we can do?
user: Fab. It’s above the luggage rack at coach b. (Closest to lower numbers) it’s a lighter blue thick wool scarf. The train left Preston at 15:53 heading to Glasgow central. I’m on the one behind (14:41 to GCC) had to swap as my train was slightly delayed.
agent: 1/2 No problem Niico, can we just double check the time of the service though please as we don't run a 15:53 train from Pre-Glc 2/2 but we do run a 14:53, was it this one?
user: Lol. Yup apologies. :)
agent: No worries Niico, we'll get a message our to the Train Manager now and will let you know as soon as we have an update
user: You’re superstars! Much appreciated
agent: No problem, Niico, we've asked for this to be handed in at Glasgow for you. I'll get back to you once the TM confirms for me :) 1/2 Hi again, Nico, was this a H&amp;M scarf? If so, the TM has this and will hand it in at Glasgow for you 😊 You're actually ahead 2/2 of the train now by a few mins, but if you wait at Glasgow, he'll be walking down the platform to bring this in for you :)
user: Awwww this is fantastic!! Yep it’s an H&amp;M scarf. Thank you so much for all your efforts really appreciated xx
agent: No problem at all, Niico, glad we could help 😊 Enjoy the rest of your weekend

### Response:
Customer is seeking in help has he has left the scarf in luggage coach b due to delay of train he is requesting to get him that scarf back. Agent states that if he wait at Glasgow, the train manager will get that scarf for him.