user: help pls when I sync new music from iTunes to my phone it changes to the wrong artwork all the time😩😩😩
agent: We'd be happy to look into what's going on. Does this happen with every album?
user: Yes! It changes to a random artwork but in itunes looks ok, it changes only in the iphone when I sync them
agent: Are you an Apple Music subscriber?
user: No, it happens with the music i have in my pc’s library
agent: Is the artwork on your PC custom, or is it the artwork that should appear? Same with the artwork as it appears on your iPhone.
user: Is the artwork that should appear, the one that comes with the mp3 file
agent: Thanks for clarifying. Let's work through the steps here: DM us if the issue continues.
user: I’ve found a solution! Thanks☺️
agent: We're glad to hear you got it sorted. DM us if the issue comes back, we'll be here for you.

Customer has problem with his iphone i tunes library created. Agent informs customer to DM if issue comes back.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: help pls when I sync new music from iTunes to my phone it changes to the wrong artwork all the time😩😩😩
agent: We'd be happy to look into what's going on. Does this happen with every album?
user: Yes! It changes to a random artwork but in itunes looks ok, it changes only in the iphone when I sync them
agent: Are you an Apple Music subscriber?
user: No, it happens with the music i have in my pc’s library
agent: Is the artwork on your PC custom, or is it the artwork that should appear? Same with the artwork as it appears on your iPhone.
user: Is the artwork that should appear, the one that comes with the mp3 file
agent: Thanks for clarifying. Let's work through the steps here: DM us if the issue continues.
user: I’ve found a solution! Thanks☺️
agent: We're glad to hear you got it sorted. DM us if the issue comes back, we'll be here for you.

### Response:
Customer has problem with his iphone i tunes library created. Agent informs customer to DM if issue comes back.