user: I don't know if it is racism or poor service but skyclub service sometimes is terrible.
agent: Care to share what occured? *HDV
user: What does *hdv mean?
agent: That identifies the agent who is helping you. *ASK
user: Flying to London. Left skyclub and received late notification of delay. Went back to sky club and told agent at desk I was returning. I was 4th in line saying the same thing. Guess who was the only one who was asked for his sky club membership again? Only person of color. The agent said we are suppose to ask every time. Really? I'm standing in line seeing no one asked. I'm also diamond, not like I'm new here.
agent: Thank you for sharing details of your experience with us. Please know that Delta does not discriminate or condone (cont.) *HJB 2/2 discrimination of a person or group for any reason. Can you please DM which airport and SkyClub this took place? *HJB... 1/2

Here customer is unhappy  with the service of sky club  where flight get delay and he gets the late notification. Here agent ask the customer to message him and ask for the location.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I don't know if it is racism or poor service but skyclub service sometimes is terrible.
agent: Care to share what occured? *HDV
user: What does *hdv mean?
agent: That identifies the agent who is helping you. *ASK
user: Flying to London. Left skyclub and received late notification of delay. Went back to sky club and told agent at desk I was returning. I was 4th in line saying the same thing. Guess who was the only one who was asked for his sky club membership again? Only person of color. The agent said we are suppose to ask every time. Really? I'm standing in line seeing no one asked. I'm also diamond, not like I'm new here.
agent: Thank you for sharing details of your experience with us. Please know that Delta does not discriminate or condone (cont.) *HJB 2/2 discrimination of a person or group for any reason. Can you please DM which airport and SkyClub this took place? *HJB... 1/2

### Response:
Here customer is unhappy  with the service of sky club  where flight get delay and he gets the late notification. Here agent ask the customer to message him and ask for the location.