user: DVR did not record any of my Thursday shows. Not cool #grrrrrr
agent: Oh my. We can look into this issue for you. Did you get any error messages? -Allan
user: No just stopped working. Reboot has it working again, but no idea there was an issue.
agent: Ok. Do any of them show up in the missed recordings folder? -Allan
user: I don't see a missed recordings folder. Lost &amp; found says show did not record for unknown reasons
agent: Ok. Please let us know if this continues. We may need to replace the box if it does.-Allan
user: Will do. First time I’ve had an issue. Thanks.
agent: You are most welcome. -Allan

Customer is saying that DVR does not record any of the thursday shows. Agent updated that there is a need to change a box due to missed recording folder.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: DVR did not record any of my Thursday shows. Not cool #grrrrrr
agent: Oh my. We can look into this issue for you. Did you get any error messages? -Allan
user: No just stopped working. Reboot has it working again, but no idea there was an issue.
agent: Ok. Do any of them show up in the missed recordings folder? -Allan
user: I don't see a missed recordings folder. Lost &amp; found says show did not record for unknown reasons
agent: Ok. Please let us know if this continues. We may need to replace the box if it does.-Allan
user: Will do. First time I’ve had an issue. Thanks.
agent: You are most welcome. -Allan

### Response:
Customer is saying that DVR does not record any of the thursday shows. Agent updated that there is a need to change a box due to missed recording folder.