user: It’s been long time since my last tweet let’s start our even with the new #UPDATE of #Apple IOS 11.1 20 hours without being able to use my iphone. Such great #UPDATE which troubles u more than serve u well. Chatted with over 5 advisors to solve my issue among them experts which couldn’t protect my personal data to be preserved
agent: Reach out to us via DM and let us know what's going on. We may be able to help resolve your issue.
user: the issue resolved by only restoring my iPhone which resulted in loss of data and memories. Really appreciated
agent: DM us using the link below, so that we can look further into this with you.
user: I’ve attached 4 pics shows the duration from what time till what time I spent with those advisors from 8 am till 11:30 and the final result restoring my iPhone such a great way to deal with apple users the new update is a smart way to force apple users to buy the new iPhone x. U were at the peak but no anymore:/
agent: Let us take a closer look at this for you. Join us in DM:

Customer is complaining that they are unable to use their iPhone with a new update of apple ios 11.1 and this issue is been chatted with 5 advisors which couldn't protect their personal data to be preserved. Agent updates to join in DM to have a closer look into this issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: It’s been long time since my last tweet let’s start our even with the new #UPDATE of #Apple IOS 11.1 20 hours without being able to use my iphone. Such great #UPDATE which troubles u more than serve u well. Chatted with over 5 advisors to solve my issue among them experts which couldn’t protect my personal data to be preserved
agent: Reach out to us via DM and let us know what's going on. We may be able to help resolve your issue.
user: the issue resolved by only restoring my iPhone which resulted in loss of data and memories. Really appreciated
agent: DM us using the link below, so that we can look further into this with you.
user: I’ve attached 4 pics shows the duration from what time till what time I spent with those advisors from 8 am till 11:30 and the final result restoring my iPhone such a great way to deal with apple users the new update is a smart way to force apple users to buy the new iPhone x. U were at the peak but no anymore:/
agent: Let us take a closer look at this for you. Join us in DM:

### Response:
Customer is complaining that they are unable to use their iPhone with a new update of apple ios 11.1 and this issue is been chatted with 5 advisors which couldn't protect their personal data to be preserved. Agent updates to join in DM to have a closer look into this issue.