user: I tried to utilize the trial period for Creative Suite, but got sick and couldn't do so. Is there any way I can have another trial?
agent: The trial for Creative cloud is for 7 days. Have you tried it? .
user: That's just it, I couldn't use it before it expired. I'm also having trouble downloading Acrobat back to my hard drive on my MacBook Pro. Is it no longer free even if it's not the Pro version?
agent: We have the trial only for 7 days for the latest version of the Creative Cloud.
user: Why is it telling me I can download without a credit or debit card and then the trial activation fails precisely because of that not being the case? If I tried the Photoshop trial, would it be the same thing? The trials seem more irritating than the subscriptions.
agent: Hi, we're so sorry for the frustrating experience. The software is same for both trial and paid versions. A trial app can be used only once for 7 days on 1 computer and email id. The plan can be purchased here. Let us know if this helps!

Customer is complaining about not able to utilize the trail period of creative suite. Agent updated that trial app can be used once for 7 days on 1 computer and  email id and also send the URL of the plan for purchase.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I tried to utilize the trial period for Creative Suite, but got sick and couldn't do so. Is there any way I can have another trial?
agent: The trial for Creative cloud is for 7 days. Have you tried it? .
user: That's just it, I couldn't use it before it expired. I'm also having trouble downloading Acrobat back to my hard drive on my MacBook Pro. Is it no longer free even if it's not the Pro version?
agent: We have the trial only for 7 days for the latest version of the Creative Cloud.
user: Why is it telling me I can download without a credit or debit card and then the trial activation fails precisely because of that not being the case? If I tried the Photoshop trial, would it be the same thing? The trials seem more irritating than the subscriptions.
agent: Hi, we're so sorry for the frustrating experience. The software is same for both trial and paid versions. A trial app can be used only once for 7 days on 1 computer and email id. The plan can be purchased here. Let us know if this helps!

### Response:
Customer is complaining about not able to utilize the trail period of creative suite. Agent updated that trial app can be used once for 7 days on 1 computer and  email id and also send the URL of the plan for purchase.