user: Do you have a plan to notify passengers well in advance of pilot related cancellations or just wait til the day before? Will you protect passengers on other airlines if flights are cancelled b/c of pilot shortages?
agent: We're planning to fly as scheduled, Shaun.
user: HOW ABOUT ANSWERING MY QUESTION. I'm asking if you do not get enough pilots to fly, which is a possibility, do you have a contingency plan in place on how to get customers to their destinations &amp; when will it be relayed to customers. THE DAY BEFORE WILL NOT BE ACCEPTABLE!
agent: Our team is working hard to avoid cancellations and you'll be notified if otherwise.
user: Your reading comprehension is terrible. WHEN WILL WE BE NOTIFIED? 3 hours b4 our flight so all other flights r sold out? Instead of Doug Parker making comments like "I don't think we're ever going to lose money again," he should b assuring customers we're getting home 4 XMAS
agent: As of now, flights are scheduled and we expect to avoid cancellations.
user: This is like a Seinfeld skit. I know you have flights scheduled. But what about the pilots...are they scheduled? The answer to that ?? in many cases is probably NO. I know the AA twitter team is saying what the company tells u to say, but AA SUCKS at communication.
agent: We’re working to address this issue. We do expect to avoid cancellations this holiday season.

The customer is complaining that what will you do if there are no enough pilots to fly. The agent answered that as of now flights are scheduled and they have avoiding cancellations.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Do you have a plan to notify passengers well in advance of pilot related cancellations or just wait til the day before? Will you protect passengers on other airlines if flights are cancelled b/c of pilot shortages?
agent: We're planning to fly as scheduled, Shaun.
user: HOW ABOUT ANSWERING MY QUESTION. I'm asking if you do not get enough pilots to fly, which is a possibility, do you have a contingency plan in place on how to get customers to their destinations &amp; when will it be relayed to customers. THE DAY BEFORE WILL NOT BE ACCEPTABLE!
agent: Our team is working hard to avoid cancellations and you'll be notified if otherwise.
user: Your reading comprehension is terrible. WHEN WILL WE BE NOTIFIED? 3 hours b4 our flight so all other flights r sold out? Instead of Doug Parker making comments like "I don't think we're ever going to lose money again," he should b assuring customers we're getting home 4 XMAS
agent: As of now, flights are scheduled and we expect to avoid cancellations.
user: This is like a Seinfeld skit. I know you have flights scheduled. But what about the pilots...are they scheduled? The answer to that ?? in many cases is probably NO. I know the AA twitter team is saying what the company tells u to say, but AA SUCKS at communication.
agent: We’re working to address this issue. We do expect to avoid cancellations this holiday season.

### Response:
The customer is complaining that what will you do if there are no enough pilots to fly. The agent answered that as of now flights are scheduled and they have avoiding cancellations.