user: is there anyway of checking stock levels instore on your website? Looking at a coat for someone but they want to try on first as not sure what size is needed. it shows stock levels for size 18 but not a 20, option to search stores disappears
agent: Hi Emma, I'm sorry to hear you’re having problems finding stock in our stores. I can have a look for you. 1/2 Can you confirm what the product is you’re looking for and your postcode so I can search your nearest stores? Thanks – Amanda 2/2
user: It's the F+F shower resistant padded parka ref bt721429. Size 18 shows in stock at Chester superstore but would like to know about size 20 in any stores in Chester.
agent: Hi Emma, I have looked into this and can confirm that Chester Superstore have 3 of the size 20 available. It costs £49. Thanks - Mark
user: Isn't there 20% off in store like there is online?
agent: Hello Emma. I'm afraid that our deals in store and online can differ from each other sometimes. - Alisha.

Customer enquiring about the checking of stock levels on website. Agent helped the customer to find his product with correct size availability .
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: is there anyway of checking stock levels instore on your website? Looking at a coat for someone but they want to try on first as not sure what size is needed. it shows stock levels for size 18 but not a 20, option to search stores disappears
agent: Hi Emma, I'm sorry to hear you’re having problems finding stock in our stores. I can have a look for you. 1/2 Can you confirm what the product is you’re looking for and your postcode so I can search your nearest stores? Thanks – Amanda 2/2
user: It's the F+F shower resistant padded parka ref bt721429. Size 18 shows in stock at Chester superstore but would like to know about size 20 in any stores in Chester.
agent: Hi Emma, I have looked into this and can confirm that Chester Superstore have 3 of the size 20 available. It costs £49. Thanks - Mark
user: Isn't there 20% off in store like there is online?
agent: Hello Emma. I'm afraid that our deals in store and online can differ from each other sometimes. - Alisha.

### Response:
Customer enquiring about the checking of stock levels on website. Agent helped the customer to find his product with correct size availability .