user: do you guys hate Taylor Swift? Because after I did the last update my new Taylor Swift album is gone! That combined with all these other nonsense glitches - perfect time for Google to come out with a phone.
agent: We want to do what we can to help you with your device. Were you able to find your music? What's going on with your device?
user: After the newest update the Reputation album has completely disappeared from my music 😟😡
agent: Were you able to locate and download the album again to your device?
user: Yes not sure what happened but I went back into my download history on a different device and was able to get it back 🙄
agent: Let's start by redownloading the album following these steps: Keep us posted with what happens from here. We're glad to hear you were able to download it again! Please let us know if we can help with anything else from here.

Customer is complaining about after the newest update reputation album has completely disappear from my music. Agent asking were u able to locate and download the album again to your device.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: do you guys hate Taylor Swift? Because after I did the last update my new Taylor Swift album is gone! That combined with all these other nonsense glitches - perfect time for Google to come out with a phone.
agent: We want to do what we can to help you with your device. Were you able to find your music? What's going on with your device?
user: After the newest update the Reputation album has completely disappeared from my music 😟😡
agent: Were you able to locate and download the album again to your device?
user: Yes not sure what happened but I went back into my download history on a different device and was able to get it back 🙄
agent: Let's start by redownloading the album following these steps: Keep us posted with what happens from here. We're glad to hear you were able to download it again! Please let us know if we can help with anything else from here.

### Response:
Customer is complaining about after the newest update reputation album has completely disappear from my music. Agent asking were u able to locate and download the album again to your device.