user: Damned if I ever set foot on a flight again. Response to the #MCO hiccup has been a comedy of errors. We're still imprisoned in the plane now, an hour and a half after they reopened the terminal.
agent: We apologize for the issues tonight. Please know this is a security issue that is affecting all airlines flying in and out of Orlando.
user: Yes, and it's been resolved. For. Over. An. Hour. Southwest employees are confining us on an *inbound* flight, instead of letting us get off to the terminal which, again, *is already cleared. * That's not on security. That's on you.
agent: It actually has not been resolved. The terminal is currently closed to all Passengers.
user: Yes it has. Terminal has been open for the last hour. Let us out.
agent: That is incorrect information. Please check for the most up-to-date info. We appreciate your patience as we work with authorities.
user: Yes. I know you're giving me incorrect information. That's why I'm trying to set you straight so you can find out who's responsible for the three hours time I'll have to bill you for.
agent: Thanks for hanging in there with us. We'll have you on your way ASAP.

Customer is complaining about the terminal of the flight. Agent updates that they will have on their way ASAP.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Damned if I ever set foot on a flight again. Response to the #MCO hiccup has been a comedy of errors. We're still imprisoned in the plane now, an hour and a half after they reopened the terminal.
agent: We apologize for the issues tonight. Please know this is a security issue that is affecting all airlines flying in and out of Orlando.
user: Yes, and it's been resolved. For. Over. An. Hour. Southwest employees are confining us on an *inbound* flight, instead of letting us get off to the terminal which, again, *is already cleared. * That's not on security. That's on you.
agent: It actually has not been resolved. The terminal is currently closed to all Passengers.
user: Yes it has. Terminal has been open for the last hour. Let us out.
agent: That is incorrect information. Please check for the most up-to-date info. We appreciate your patience as we work with authorities.
user: Yes. I know you're giving me incorrect information. That's why I'm trying to set you straight so you can find out who's responsible for the three hours time I'll have to bill you for.
agent: Thanks for hanging in there with us. We'll have you on your way ASAP.

### Response:
Customer is complaining about the terminal of the flight. Agent updates that they will have on their way ASAP.