user: New iOS 11.1 is glitchy. &amp; when I swipe up from bottom to access control panel, “play” button too close to RW and FF! And the new podcast setup is very confusing. No idea how to sort / find my podcasts.
agent: We would like to help with each of these issues. Can you tell us more about what happens when your phone glitches?
user: i’m I heavy consumer of podcasts, &amp; the new design is terrible. Cluttered, confusing, and lost meaningful functionality Also so disappointed that I️ cannot “actually” turn off WiFi and Bluetooth from control panel. Just one of your ploys to make sure you can still track my location. #creepy #apple I’ve been using the new iTunes for the last 2 weeks &amp; still have NO IDEA how it works! Can’t find podcasts I’ve subscribed to. Can’t find updated podcast. Looking for alternative now. maybe? #ios11 #apple #disappointed
agent: Hello! Take a look at this article about using the new iTunes:
user: Apple, with all due respect, this is exactly the problem — I️ have to now read a user’s manual to know how to work It’s no longer intuitive.
agent: We welcome and encourage your feedback and suggestions! Please provide them here:

Customer is complaining about the new iOS 11.1 is glitchy. Agent updated that to take a look at this article about using the new iTunes.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: New iOS 11.1 is glitchy. &amp; when I swipe up from bottom to access control panel, “play” button too close to RW and FF! And the new podcast setup is very confusing. No idea how to sort / find my podcasts.
agent: We would like to help with each of these issues. Can you tell us more about what happens when your phone glitches?
user: i’m I heavy consumer of podcasts, &amp; the new design is terrible. Cluttered, confusing, and lost meaningful functionality Also so disappointed that I️ cannot “actually” turn off WiFi and Bluetooth from control panel. Just one of your ploys to make sure you can still track my location. #creepy #apple I’ve been using the new iTunes for the last 2 weeks &amp; still have NO IDEA how it works! Can’t find podcasts I’ve subscribed to. Can’t find updated podcast. Looking for alternative now. maybe? #ios11 #apple #disappointed
agent: Hello! Take a look at this article about using the new iTunes:
user: Apple, with all due respect, this is exactly the problem — I️ have to now read a user’s manual to know how to work It’s no longer intuitive.
agent: We welcome and encourage your feedback and suggestions! Please provide them here:

### Response:
Customer is complaining about the new iOS 11.1 is glitchy. Agent updated that to take a look at this article about using the new iTunes.