user: Is trying to tax my donation to the #BasedInUganda charity 50% for wanting to leave property that has NO POWER for DAYS! I will keep after until our employee is either MOVED to another nearby location OR my money is 100% REFUNDED so we can go to hotel
agent: Hi Don, we're sorry to hear this. Please DM us the reservation code so we can investigate. We're standing by.
user: You already have it from my other account for my handyman business As explained before the private abuse IS OVER! Customer Service in MY WORLD means taking a financial hit if need be. While fixing tub leak broke toilet tank REPLACED toilet tank
agent: Thank you for this information, Don. We have located your account and see that you have a case open with the appropriate team. 1/2 We have updated your case notes and asked that your Case Manager follow-up with you directly. We appreciate your patience in the meantime.
user: Absentee Host LIES TO ME &amp; delays solution for EXTRA DAY &amp; feels he should be rewarded with 10 days reservation balance
agent: Hi Don, we have asked a Case Manager to follow up with you directly. Please delete your other tweet as it contains sensitive info.
user: No! You can DEAL WITH ME HERE! People with the upperhand NEED A BRIGHT LIGHT SHONE ON THEIR DEALINGS Wow just wow, could this trip BE ANY WORSE! Somewhere along the way she actually DID pick up a mosquito borne disease. Has receipt for shots
agent: We see that your case manager is in touch with you via email regarding on the refund. Meanwhile, please kindly be reminded that Airbnb 1/3 doesn't accept third party booking. More info can be found here: if you have more questions. Thank you. 3/3

Customer is complaining that they want to leave the property that does not have power for days where they are trying to tax their donation and they will keep until their employee is either moved to another location or their money is 100% refunded so that they can go to hotel. Agent updates that they can see their case manager is in touch with them via mail regarding on the refund and provides an URL for more information.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Is trying to tax my donation to the #BasedInUganda charity 50% for wanting to leave property that has NO POWER for DAYS! I will keep after until our employee is either MOVED to another nearby location OR my money is 100% REFUNDED so we can go to hotel
agent: Hi Don, we're sorry to hear this. Please DM us the reservation code so we can investigate. We're standing by.
user: You already have it from my other account for my handyman business As explained before the private abuse IS OVER! Customer Service in MY WORLD means taking a financial hit if need be. While fixing tub leak broke toilet tank REPLACED toilet tank
agent: Thank you for this information, Don. We have located your account and see that you have a case open with the appropriate team. 1/2 We have updated your case notes and asked that your Case Manager follow-up with you directly. We appreciate your patience in the meantime.
user: Absentee Host LIES TO ME &amp; delays solution for EXTRA DAY &amp; feels he should be rewarded with 10 days reservation balance
agent: Hi Don, we have asked a Case Manager to follow up with you directly. Please delete your other tweet as it contains sensitive info.
user: No! You can DEAL WITH ME HERE! People with the upperhand NEED A BRIGHT LIGHT SHONE ON THEIR DEALINGS Wow just wow, could this trip BE ANY WORSE! Somewhere along the way she actually DID pick up a mosquito borne disease. Has receipt for shots
agent: We see that your case manager is in touch with you via email regarding on the refund. Meanwhile, please kindly be reminded that Airbnb 1/3 doesn't accept third party booking. More info can be found here: if you have more questions. Thank you. 3/3

### Response:
Customer is complaining that they want to leave the property that does not have power for days where they are trying to tax their donation and they will keep until their employee is either moved to another location or their money is 100% refunded so that they can go to hotel. Agent updates that they can see their case manager is in touch with them via mail regarding on the refund and provides an URL for more information.