user: My #FIOS bill just increased 44% Why? I got no notice, just a higher bill.
agent: We understand the frustration. Do you have access to your last bill? We need to check it to see if some discounts expired.
user: I just looked at last month's bill and it said that discounts expired. I thought $68/month was the regular price for lowest speed service. $98 per month is more than I want to pay for lowest speed service. I need to check the competition.
agent: Ok, would you like to speak to one of our billing specialist to check your bill.
user: Yes, I would.
agent: Please follow and DM us.

Customer is complaining about 44% hike in the bill without any notice. Agent states that he would speak to one of their billing specialist.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: My #FIOS bill just increased 44% Why? I got no notice, just a higher bill.
agent: We understand the frustration. Do you have access to your last bill? We need to check it to see if some discounts expired.
user: I just looked at last month's bill and it said that discounts expired. I thought $68/month was the regular price for lowest speed service. $98 per month is more than I want to pay for lowest speed service. I need to check the competition.
agent: Ok, would you like to speak to one of our billing specialist to check your bill.
user: Yes, I would.
agent: Please follow and DM us.

### Response:
Customer is complaining about 44% hike in the bill without any notice. Agent states that he would speak to one of their billing specialist.