user: Every time I try to scroll in DW CC 2018 (Windows 10) using my touchpad, DW crashes. This is so frustrating! Is this a known bug?
agent: Hi Dan, did this happen with DSW CC 2017 version? Do you have a dual monitor display? Please submit this here.
user: I don't recall it happening on with DW-CC 17. I have multiple monitors at the office, but only using my laptop screen now.
agent: I have looped in our web expert to help you with this. Does this happen with all files or just one file?
user: Any file.
agent: Dan, the crashing happens when only using the touchpad? Have you tried attaching a mouse for a comparison test? This sounds like a bug
user: No mouse with me at the moment, so it's only been touchpad.
agent: Dan, our web expert will be in on Monday morning. He may want to collect additional information from you regarding the crash.
user: No problem. You can DM for contact info.
agent: This bug has been resolved long back, But we can check if it came back.

Customer is complaining about DW CC 2018 (windows 10) when they scroll using touchpad, DW crashes. Agent replied that the web expert will be back on monday morning and also states that this bug has been resolved long back and they can check when it comes.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Every time I try to scroll in DW CC 2018 (Windows 10) using my touchpad, DW crashes. This is so frustrating! Is this a known bug?
agent: Hi Dan, did this happen with DSW CC 2017 version? Do you have a dual monitor display? Please submit this here.
user: I don't recall it happening on with DW-CC 17. I have multiple monitors at the office, but only using my laptop screen now.
agent: I have looped in our web expert to help you with this. Does this happen with all files or just one file?
user: Any file.
agent: Dan, the crashing happens when only using the touchpad? Have you tried attaching a mouse for a comparison test? This sounds like a bug
user: No mouse with me at the moment, so it's only been touchpad.
agent: Dan, our web expert will be in on Monday morning. He may want to collect additional information from you regarding the crash.
user: No problem. You can DM for contact info.
agent: This bug has been resolved long back, But we can check if it came back.

### Response:
Customer is complaining about DW CC 2018 (windows 10) when they scroll using touchpad, DW crashes. Agent replied that the web expert will be back on monday morning and also states that this bug has been resolved long back and they can check when it comes.