user: I bought these Mr Kipling Winter whirls in the Tesco express in Haywards Heath earlier only to find out their best before is 16/10/17
agent: Hi Benedict, I am very sorry about this. I have advised our Store Management Team who will make sure they are checked. 1/3 Please could we have a picture of your receipt, including the product and date information at the bottom? 2/3 We'd like to fully record your feedback, please could you DM us with your name, address and email address? - Allyn 3/3
user: I'll DM receipt etc. Did you get my receipt and email address by DM?
agent: Hi Benedict, your previous DM has been received. Can you DM your full name and address with postcode for me to record this? TY - Joanne
user: Done.
agent: Hi Benedict, I have replied via DM. TY - Joanne

Customer is complaining about the expired food item he bought at the store. Agent is requesting for the receipt, product and date information, name, email id and postcode to record the issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I bought these Mr Kipling Winter whirls in the Tesco express in Haywards Heath earlier only to find out their best before is 16/10/17
agent: Hi Benedict, I am very sorry about this. I have advised our Store Management Team who will make sure they are checked. 1/3 Please could we have a picture of your receipt, including the product and date information at the bottom? 2/3 We'd like to fully record your feedback, please could you DM us with your name, address and email address? - Allyn 3/3
user: I'll DM receipt etc. Did you get my receipt and email address by DM?
agent: Hi Benedict, your previous DM has been received. Can you DM your full name and address with postcode for me to record this? TY - Joanne
user: Done.
agent: Hi Benedict, I have replied via DM. TY - Joanne

### Response:
Customer is complaining about the expired food item he bought at the store. Agent is requesting for the receipt, product and date information, name, email id and postcode to record the issue.