user: Hey! Amazon pantry order was late by 7 days so i cancelled it, but i m still being asked 2 wait 4 refund. Can u help?
agent: Apologies for the unpleasant experience. Kindly share your details here: and I'll contact you.
user: There were 2 separate orders 408-1929729-8238743 and 408-0714060-7645942. Both were Delayed. i have added my details as suggested
agent: Thanks. We'll check and revert at the earliest.  Also, please don't provide your order/account details as we consider them to be personal information.
user: Ok Sure ! Guys any update on this !
agent: We're working on your details, we'll reach out to you soon with an update.
user: Hi Thank you for the refund! i got it last night. Still, i got delivery of one of the product. You can take it whenever u want 2 let me know if you want more details on this ! !
agent: As you have already provided your details, our team will look into it and will reach out to you for any further updates.

Amazon pantry order was delayed by 7 days but refund is being held up. Looking into the problem.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Hey! Amazon pantry order was late by 7 days so i cancelled it, but i m still being asked 2 wait 4 refund. Can u help?
agent: Apologies for the unpleasant experience. Kindly share your details here: and I'll contact you.
user: There were 2 separate orders 408-1929729-8238743 and 408-0714060-7645942. Both were Delayed. i have added my details as suggested
agent: Thanks. We'll check and revert at the earliest.  Also, please don't provide your order/account details as we consider them to be personal information.
user: Ok Sure ! Guys any update on this !
agent: We're working on your details, we'll reach out to you soon with an update.
user: Hi Thank you for the refund! i got it last night. Still, i got delivery of one of the product. You can take it whenever u want 2 let me know if you want more details on this ! !
agent: As you have already provided your details, our team will look into it and will reach out to you for any further updates.

### Response:
Amazon pantry order was delayed by 7 days but refund is being held up. Looking into the problem.