user: your online store no stock directs me to "check my local store stock" which I do, loads of stock but double the price?
agent: Hi Neil, our website and store are different parts of the business and the prices are different between the two. 1/2 I do apologise for the disappointment as it's not the outcome that you were looking for. I hope you find what you need. Thanks - Rishma 2/2
user: if your online and stores are separate business why doesn't your online store also invite you to check stock in competitors stores? same business, promotion manipulation to create footfall and inconsequential additional purchases in stores. which I believe you have acknowledged by re pricing the online price (£25) to match the store (£50) after receiving this message
agent: I will need your full name, address and email address. Thanks Calum 3/3 Could you please DM some details and I can get this query logged in and hopefully get an answer back to you as quickly as possible? 2/3 Hi Neil. I'm sorry for all this inconvenience and understand how annoying this must be for you. 1/3

Customer is asking to match online price with receiving price by creating  online stores where it can be matched. Agent apologised for the disappointment and asked the customer to give full name, address and email address.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: your online store no stock directs me to "check my local store stock" which I do, loads of stock but double the price?
agent: Hi Neil, our website and store are different parts of the business and the prices are different between the two. 1/2 I do apologise for the disappointment as it's not the outcome that you were looking for. I hope you find what you need. Thanks - Rishma 2/2
user: if your online and stores are separate business why doesn't your online store also invite you to check stock in competitors stores? same business, promotion manipulation to create footfall and inconsequential additional purchases in stores. which I believe you have acknowledged by re pricing the online price (£25) to match the store (£50) after receiving this message
agent: I will need your full name, address and email address. Thanks Calum 3/3 Could you please DM some details and I can get this query logged in and hopefully get an answer back to you as quickly as possible? 2/3 Hi Neil. I'm sorry for all this inconvenience and understand how annoying this must be for you. 1/3

### Response:
Customer is asking to match online price with receiving price by creating  online stores where it can be matched. Agent apologised for the disappointment and asked the customer to give full name, address and email address.