user: If you're bored on a quiet evening, any tips for getting the iPhone X to appear for trade-up? App and website both show 7/8
agent: Hi Greg. The iPhone X is now available. If you log on to your T-Mobile acct the option to pre-order the device is...
user: I'm using the "Pre-order iPhone X" link here: Is that the right one? When I get to phone selection, I only see this
agent: HI Greg. Thanks for the links and yes, that is the correct link to take part in this great offer. What device do ...
user: An iPhone 6s. It shows up on my account as eligible for the trade-in offer, which is encouraging, at least! Should I just try again later?
agent: Thanks for that Greg, just wanted to cover all bases to see if there were any other factors that that could affec...
user: That worked for the app; I was able to select an X for my line! It says my wife's 6s is not eligible for the promotion... should I continue?
agent: I'm so glad you are now able to proceed with your order. Does it give a reason as to why her device isn't eligibl...
user: No, but I decided to try the website again on a whim, and the site said it was eligible. I think logging out/in helped. Thanks a lot!
agent: Brilliant. I hope your order goes through smoothly. Any other issues just tweet and we will be here #Winning *KellieA

Customer enquires about iPhone which he wants to buy. Agent provided the link to check for offers and ask to reach out them at anytime.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: If you're bored on a quiet evening, any tips for getting the iPhone X to appear for trade-up? App and website both show 7/8
agent: Hi Greg. The iPhone X is now available. If you log on to your T-Mobile acct the option to pre-order the device is...
user: I'm using the "Pre-order iPhone X" link here: Is that the right one? When I get to phone selection, I only see this
agent: HI Greg. Thanks for the links and yes, that is the correct link to take part in this great offer. What device do ...
user: An iPhone 6s. It shows up on my account as eligible for the trade-in offer, which is encouraging, at least! Should I just try again later?
agent: Thanks for that Greg, just wanted to cover all bases to see if there were any other factors that that could affec...
user: That worked for the app; I was able to select an X for my line! It says my wife's 6s is not eligible for the promotion... should I continue?
agent: I'm so glad you are now able to proceed with your order. Does it give a reason as to why her device isn't eligibl...
user: No, but I decided to try the website again on a whim, and the site said it was eligible. I think logging out/in helped. Thanks a lot!
agent: Brilliant. I hope your order goes through smoothly. Any other issues just tweet and we will be here #Winning *KellieA

### Response:
Customer enquires about iPhone which he wants to buy. Agent provided the link to check for offers and ask to reach out them at anytime.