user: 3rd time I chatted for help in 13 days. 0 help online chatters just tell me to update; again &amp;again &amp; again. Never works
agent: Help is here, Matthew! Have you tried to install the update manually? If not, please refer to this link:
user: I finally found some to help me. There was corrupted files or something... Fine now. I don't hate you guys anymore
agent: We're Glad that everything is doing good now. Don’t hesitate to tweet us whenever you need help. Have a good one!
user: Next day same problem. We even went change the updater from automatic to manual yesterday. Found it set to manual, disabled it after update At my wit's end here. I can't even do my work anymore. Trys to update again and again and again
agent: To get this update error sorted out let’s use Windows Recovery Environment here:
user: They got it... I think haha Main probable is I bought the pc 3 years ago, but it was on a shelf probably for 2 before that. Haha Nope this morning it says "restoring previous version of Windows" for two hours... I'm super considering ditching you guys
agent: In that case, we suggest performing an automatic repair. See Vanessa Sohtun's post here: Hello there. How did things go? Feel free to reach out if you need further assistance. We're here for you. 😃👍

The customer is complaining that he was facing issues even after several updates. The agent asked have they tried to install the update manually.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: 3rd time I chatted for help in 13 days. 0 help online chatters just tell me to update; again &amp;again &amp; again. Never works
agent: Help is here, Matthew! Have you tried to install the update manually? If not, please refer to this link:
user: I finally found some to help me. There was corrupted files or something... Fine now. I don't hate you guys anymore
agent: We're Glad that everything is doing good now. Don’t hesitate to tweet us whenever you need help. Have a good one!
user: Next day same problem. We even went change the updater from automatic to manual yesterday. Found it set to manual, disabled it after update At my wit's end here. I can't even do my work anymore. Trys to update again and again and again
agent: To get this update error sorted out let’s use Windows Recovery Environment here:
user: They got it... I think haha Main probable is I bought the pc 3 years ago, but it was on a shelf probably for 2 before that. Haha Nope this morning it says "restoring previous version of Windows" for two hours... I'm super considering ditching you guys
agent: In that case, we suggest performing an automatic repair. See Vanessa Sohtun's post here: Hello there. How did things go? Feel free to reach out if you need further assistance. We're here for you. 😃👍

### Response:
The customer is complaining that he was facing issues even after several updates. The agent asked have they tried to install the update manually.