user: any help for an alarm that goes off every day on Watch 3 but isn’t listed in the alarms? ?
agent: We want to help. Can you tell us which steps you've tried so far? This way we won't have you do any steps over again.
user: I have opened up alarms and there are none listed. I have asked Siri to clear all alarms and she says there are none. I have tried to set an alarm exactly the same and then delete it and that doesn’t work. This only started when I Switched to watch 3 from 1
agent: Okay, thanks. Those are great steps. Let's try restarting both devices to test.
user: Both? I don’t have the watch 1 anymore. I will restart my new watch I restarted the watch. The alarm still doesn’t show and I won’t know if it is gone until 7pm tomorrow
agent: Thank you for getting back to us. Our apologies for not being more clear. By both devices, we meant the phone and watch.
user: Ok. I have restarted them both now
agent: Great! Please DM us with the results of the restart.

The customer is seeking help for an alarm that goes off every day on Watch 3 and he says that isn't listed in the alarms and he asked siri to clear out all the alarms but she says there are none. The agent asks to restart both the phone and the watch and asks to DM the results of the restart.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: any help for an alarm that goes off every day on Watch 3 but isn’t listed in the alarms? ?
agent: We want to help. Can you tell us which steps you've tried so far? This way we won't have you do any steps over again.
user: I have opened up alarms and there are none listed. I have asked Siri to clear all alarms and she says there are none. I have tried to set an alarm exactly the same and then delete it and that doesn’t work. This only started when I Switched to watch 3 from 1
agent: Okay, thanks. Those are great steps. Let's try restarting both devices to test.
user: Both? I don’t have the watch 1 anymore. I will restart my new watch I restarted the watch. The alarm still doesn’t show and I won’t know if it is gone until 7pm tomorrow
agent: Thank you for getting back to us. Our apologies for not being more clear. By both devices, we meant the phone and watch.
user: Ok. I have restarted them both now
agent: Great! Please DM us with the results of the restart.

### Response:
The customer is seeking help for an alarm that goes off every day on Watch 3 and he says that isn't listed in the alarms and he asked siri to clear out all the alarms but she says there are none. The agent asks to restart both the phone and the watch and asks to DM the results of the restart.