user: Do Apple updates always delete your recent contacts? I’ve easily lost over 50 contacts in a day. Thanks Oh and my battery sucks after the update as usual too. I’m sure that has nothing to do with the update, though. Nothing at all.
agent: We can help with your missing contacts and battery. Has the device been restarted? Do you use iCloud for syncing contacts?
user: Yes and yes.
agent: Have you tried navigating to Settings &gt; [your name] &gt; iCloud and checking to ensure the contacts toggle is on?
user: Yes.
agent: Thanks for the screenshot and checking. Please DM us and we'll further review this for you.

The customer is complaining that they have lost more than 50 contacts and battery also sucks after the update. The agent asked to dm them for further review on that issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Do Apple updates always delete your recent contacts? I’ve easily lost over 50 contacts in a day. Thanks Oh and my battery sucks after the update as usual too. I’m sure that has nothing to do with the update, though. Nothing at all.
agent: We can help with your missing contacts and battery. Has the device been restarted? Do you use iCloud for syncing contacts?
user: Yes and yes.
agent: Have you tried navigating to Settings &gt; [your name] &gt; iCloud and checking to ensure the contacts toggle is on?
user: Yes.
agent: Thanks for the screenshot and checking. Please DM us and we'll further review this for you.

### Response:
The customer is complaining that they have lost more than 50 contacts and battery also sucks after the update. The agent asked to dm them for further review on that issue.