user: Hey can you guys maybe turn up the volume on the Edge channel? Can barely hear Top Gun.. 😂😎
agent: Hi Rob, are you having a problem with sound on all channels or just this one?
user: Hi and thanks! Just The Edge channel. Mrs Doubtfire and Rush Hour 2 are fine.. lol
agent: Can you check and see if this is happening on all TV's or just this one?
user: Sure..
agent: Thanks
user: Yes all tvs just the Edge channel though.. strange.. thanks anyway!
agent: Disconnect the coax from the back of the box where it says FIOS TV IN, and then reconnect. Let us know if that helps.

Customer asking to turn up the volume on the edge channel. Agent asking that having problems in all channels or just one channel and suggest to disconnect the coax from the back of the box and recoonect.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Hey can you guys maybe turn up the volume on the Edge channel? Can barely hear Top Gun.. 😂😎
agent: Hi Rob, are you having a problem with sound on all channels or just this one?
user: Hi and thanks! Just The Edge channel. Mrs Doubtfire and Rush Hour 2 are fine.. lol
agent: Can you check and see if this is happening on all TV's or just this one?
user: Sure..
agent: Thanks
user: Yes all tvs just the Edge channel though.. strange.. thanks anyway!
agent: Disconnect the coax from the back of the box where it says FIOS TV IN, and then reconnect. Let us know if that helps.

### Response:
Customer asking to turn up the volume on the edge channel. Agent asking that having problems in all channels or just one channel and suggest to disconnect the coax from the back of the box and recoonect.