user: Amazon customer service is the worst. They always give wrong information to customers. Wanted to buy iphone 8 plus , but they could not clarify my query.
agent: Apologies for the trouble with your query. Could you kindly elaborate on the issue for us to assist you better?
user: Is the 8000 cashback offer on iphone 8 still available...
agent: All the applicable promotions and offers will be mentioned on the product details page. Please check for the same.
user: Checj yourself..it is mentioned in the page...but according to terms &amp; conditions, it is already expired
agent: Are you referring to Apple iPhone 8 Plus with Jio Buyback Offer?
user: Yes...is there 8000 cashback offer available?
agent: Yes it is. Please follow the link here: and keep us posted for any concerns.

Customer did not get the cashback offer on iPhone 8. So, the customer is complaining about the service provided by the amazon. Agents states that the applicable promotions and offers are mentioned on the product details page and requests to follow the link he shared.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Amazon customer service is the worst. They always give wrong information to customers. Wanted to buy iphone 8 plus , but they could not clarify my query.
agent: Apologies for the trouble with your query. Could you kindly elaborate on the issue for us to assist you better?
user: Is the 8000 cashback offer on iphone 8 still available...
agent: All the applicable promotions and offers will be mentioned on the product details page. Please check for the same.
user: Checj yourself..it is mentioned in the page...but according to terms &amp; conditions, it is already expired
agent: Are you referring to Apple iPhone 8 Plus with Jio Buyback Offer?
user: Yes...is there 8000 cashback offer available?
agent: Yes it is. Please follow the link here: and keep us posted for any concerns.

### Response:
Customer did not get the cashback offer on iPhone 8. So, the customer is complaining about the service provided by the amazon. Agents states that the applicable promotions and offers are mentioned on the product details page and requests to follow the link he shared.