user: now delayed 1 1/2 hours! You need new equipment. This is really messing up my schedule in Orlando. #782
agent: Truly sorry to hear about your experience. Your safety is our top priority. I know our crew is working hard. -Kimball
user: Now it says 10:56am. That's 3 1/2 hours. Totally unacceptable. I appreciate the safety piece. But get new equipment.
agent: We are very sorry. And, the new departure time is 956am. Our customer advocacy team will reach out to guest w/compensation. ~Angel
user: What is Alaska air going to do? This was to be my gold 75k trip for this year.... 5th late flight last 3 months. 4 have been mechanical.
agent: As I mentioned, you'll hear from our customer advocacy team. Safety is always our top priority &amp; we'll never compromise this. ~Angel
user: Thank you after 3 1/2 hour delay to stop boarding while TSA uses sniffer dogs is poor timing.
agent: Darn! We understand that's frustrating. We'll have you on your way as soon as we can. ~Angel

Customer is complaining about the delay of 1 1/2 hours which is messing up their schedule in Orlando. Agent updates the new departure time is 956am and their customer advocacy team will reach out to them with compensation.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: now delayed 1 1/2 hours! You need new equipment. This is really messing up my schedule in Orlando. #782
agent: Truly sorry to hear about your experience. Your safety is our top priority. I know our crew is working hard. -Kimball
user: Now it says 10:56am. That's 3 1/2 hours. Totally unacceptable. I appreciate the safety piece. But get new equipment.
agent: We are very sorry. And, the new departure time is 956am. Our customer advocacy team will reach out to guest w/compensation. ~Angel
user: What is Alaska air going to do? This was to be my gold 75k trip for this year.... 5th late flight last 3 months. 4 have been mechanical.
agent: As I mentioned, you'll hear from our customer advocacy team. Safety is always our top priority &amp; we'll never compromise this. ~Angel
user: Thank you after 3 1/2 hour delay to stop boarding while TSA uses sniffer dogs is poor timing.
agent: Darn! We understand that's frustrating. We'll have you on your way as soon as we can. ~Angel

### Response:
Customer is complaining about the delay of 1 1/2 hours which is messing up their schedule in Orlando. Agent updates the new departure time is 956am and their customer advocacy team will reach out to them with compensation.