user: what's the points failure impacting trains around FIT? You guys have had better weeks haven't you.. And does the contribute to further discounts on my monthly season ticket or does it need to get worse yet?
agent: Hi Tom, what journey are you making? Infrastructure faults would contribute to season ticket compensation yes. -Andy
user: The trains going through FIT towards BRI Good to hear. #buildingagreaterwest
agent: There are some signalling issues near Weston which has delayed 17:16 to Bristol on its inward journey. -Andy
user: And are we fixed now?
agent: Yes normal working has resumed but may be some residual delays because of congestion. -Andy
user: Always a pleasure dealing with you. Here's to another discount for GWR's service! Thanks :-) #buildingagreaterwest Guys. And now we are waiting for a driver on the Westbury from Bristol temple meads? :-D Can anything go right for this greater west..?
agent: Apologies for the late departure this evening, Tom. - Jordan

The customer asks what's the points failure impacting trains around FIT and asks whether it is fixed now. The agent asks what journey the customer was making and informs that infrastructure faults would contribute to season ticket compensation and adds that normal working has resumed now.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: what's the points failure impacting trains around FIT? You guys have had better weeks haven't you.. And does the contribute to further discounts on my monthly season ticket or does it need to get worse yet?
agent: Hi Tom, what journey are you making? Infrastructure faults would contribute to season ticket compensation yes. -Andy
user: The trains going through FIT towards BRI Good to hear. #buildingagreaterwest
agent: There are some signalling issues near Weston which has delayed 17:16 to Bristol on its inward journey. -Andy
user: And are we fixed now?
agent: Yes normal working has resumed but may be some residual delays because of congestion. -Andy
user: Always a pleasure dealing with you. Here's to another discount for GWR's service! Thanks :-) #buildingagreaterwest Guys. And now we are waiting for a driver on the Westbury from Bristol temple meads? :-D Can anything go right for this greater west..?
agent: Apologies for the late departure this evening, Tom. - Jordan

### Response:
The customer asks what's the points failure impacting trains around FIT and asks whether it is fixed now. The agent asks what journey the customer was making and informs that infrastructure faults would contribute to season ticket compensation and adds that normal working has resumed now.