user: As I stood waiting for help...listened to a Wendy and an Indian lady rep berate peeps and give a FU answers! #delta Gate A3/Boston
agent: Hello! I apologize for those agents. Delta strives to have high-value service this is what you should expect from us. *TCC
user: I will be calling Delta on Monday! These agents were not only nasty they were vindictive! Very disturbing!
agent: I regret hearing you did not receive the Delta style customer service we expect from our employees. *AST Let us know if there is anything we can do for you via this channel. *AST
user: I’ve tried calling customer care and they aren’t accepting calls for customer complaints. Hmmm...interesting!
agent: I am truly sorry to hear this. Our Customer Care office may be experiencing higher than normal call volume at the time. You may also... 1/2 ...write into our Customer Care on our website here: *TBW 2/2
user: I don’t want to write someone! I want to speak with someone
agent: I have just tried our Customer Care number, and the number did not state that they aren't accepting calls. *TBW
user: Try option #4 They stated they were not accepting calls and to go to your website. I called more than once
agent: Hello. I see that you were communicating with my colleague previously. Please allow me just a few minutes to review your messages. *HAN

Customer is complaining about customer service for not picking up the calls. Agents informed that during that time high call volume and asked to allow just few minutes to review the messages.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: As I stood waiting for help...listened to a Wendy and an Indian lady rep berate peeps and give a FU answers! #delta Gate A3/Boston
agent: Hello! I apologize for those agents. Delta strives to have high-value service this is what you should expect from us. *TCC
user: I will be calling Delta on Monday! These agents were not only nasty they were vindictive! Very disturbing!
agent: I regret hearing you did not receive the Delta style customer service we expect from our employees. *AST Let us know if there is anything we can do for you via this channel. *AST
user: I’ve tried calling customer care and they aren’t accepting calls for customer complaints. Hmmm...interesting!
agent: I am truly sorry to hear this. Our Customer Care office may be experiencing higher than normal call volume at the time. You may also... 1/2 ...write into our Customer Care on our website here: *TBW 2/2
user: I don’t want to write someone! I want to speak with someone
agent: I have just tried our Customer Care number, and the number did not state that they aren't accepting calls. *TBW
user: Try option #4 They stated they were not accepting calls and to go to your website. I called more than once
agent: Hello. I see that you were communicating with my colleague previously. Please allow me just a few minutes to review your messages. *HAN

### Response:
Customer is complaining about customer service for not picking up the calls. Agents informed that during that time high call volume and asked to allow just few minutes to review the messages.