user: If you ever used check your accounts. They charged me for months after I canceled my account and refuse to return the money. It's sad because I was a fan of their service, but after calling for MONTHS, I was continually lied to and ignored and now I am out $$, too.
agent: Melissa, we're sad to hear you've left but the team is always here to assist. DM us and let's see why you're still being charged. *JamieK
user: So AVOID I called many times and talked to many people, but in the end they stole from me after THEIR mistake.
agent: Melissa we would never want to leave that impression. What's going on? Send us a DM with more info so our Help team may assist. *JasmineS
user: I DM'd, but I'm assuming you won't be able to be help me because no one has helped me yet, even though I was a loyal customer for yrs.
agent: Hey Melissa! We work hard for you here at T-Force to find you a solution, meet us in DM! *CameronMadore
user: Update on my situation. Took 2 days, 2 communication platforms, and talking to 20 different people, but someone finally listened. I've finally been reimbursed! I also recommend anyone w/similar billing issues contact via Twitter. Calling was useless for me.
agent: Glad to hear that, Melissa! T-Force is always here for you and we are only a DM away if needed! :) *KyleSaragosa

Customer is complaining that the he was charged for months after the cancellation of account and he was refused to return the money. Agent asked to DM to assist ans said that T-Force is always there to help them out.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: If you ever used check your accounts. They charged me for months after I canceled my account and refuse to return the money. It's sad because I was a fan of their service, but after calling for MONTHS, I was continually lied to and ignored and now I am out $$, too.
agent: Melissa, we're sad to hear you've left but the team is always here to assist. DM us and let's see why you're still being charged. *JamieK
user: So AVOID I called many times and talked to many people, but in the end they stole from me after THEIR mistake.
agent: Melissa we would never want to leave that impression. What's going on? Send us a DM with more info so our Help team may assist. *JasmineS
user: I DM'd, but I'm assuming you won't be able to be help me because no one has helped me yet, even though I was a loyal customer for yrs.
agent: Hey Melissa! We work hard for you here at T-Force to find you a solution, meet us in DM! *CameronMadore
user: Update on my situation. Took 2 days, 2 communication platforms, and talking to 20 different people, but someone finally listened. I've finally been reimbursed! I also recommend anyone w/similar billing issues contact via Twitter. Calling was useless for me.
agent: Glad to hear that, Melissa! T-Force is always here for you and we are only a DM away if needed! :) *KyleSaragosa

### Response:
Customer is complaining that the he was charged for months after the cancellation of account and he was refused to return the money. Agent asked to DM to assist ans said that T-Force is always there to help them out.