user: can you check order FT287235 for me. I purchased the Paw Patrol monkey temple on this order and it said in stock but it doesn’t seem to be on the actual order for some reason? But you’ve taken my money? Please make sure the item is on the order for when I collect
agent: Hi I am sorry but this item has been cancelled and refunded due to no stock available. ~ Catherine
user: How can you sell me it though, I want the whole thing cancelling then as I’m travelling to get that item. You can’t sell me an item that’s clearly not in stock. What a joke. Either cancel my order or source me the item by Thursday or a complaint will be going in
agent: Hi, I can only apologise for the inconvenience this has caused the other 2 items are available for collection, I am unable to source you the paw partol item as this is out of stock, and has been refunded back to your PayPal account.
user: That’s no good to me though, you’ve sold me the item at that price. It’s not my fault you then can’t source it. You’ve agreed to sell me the item and a simple refund is not acceptable. Please arrange a manager to call me ASAP to discuss this.
agent: I am sorry but managers have no access to live chat please call 03456402020 to speak with a manager. ~ Catherine
user: Tell them to expect my call. You’ve misled me, I won’t use Argos ever again. How can you think this is ok? You will find me one I can assure you of that! Who tells my kid they can’t have this item now? I bet you won’t. Apparently you have no managers 😂 what a joke. Get me a manager!! ! Stop ignoring me! I’m going nowhere until I have my item
agent: Hi Tom, I am sorry about this, I have sent your chats through to one of our Managers. Jan
user: So they do exist? You might wanna give “Luke” a nudge to remind him. Tell him to improve his attitude while you’re at it Do you have any idea when the manager will have time to respond to me?
agent: Hi Tom, My name is Mandy and I am the duty manager here today, Can you please DM us so that we can reply, I look forward to your reply

Customer is requesting to check the order whether its in stock or not and requests to make sure the item is on the order whey they collect. Agent apologies for the inconvenience also updates that they have sent the chats through to on of their managers who can look at this issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: can you check order FT287235 for me. I purchased the Paw Patrol monkey temple on this order and it said in stock but it doesn’t seem to be on the actual order for some reason? But you’ve taken my money? Please make sure the item is on the order for when I collect
agent: Hi I am sorry but this item has been cancelled and refunded due to no stock available. ~ Catherine
user: How can you sell me it though, I want the whole thing cancelling then as I’m travelling to get that item. You can’t sell me an item that’s clearly not in stock. What a joke. Either cancel my order or source me the item by Thursday or a complaint will be going in
agent: Hi, I can only apologise for the inconvenience this has caused the other 2 items are available for collection, I am unable to source you the paw partol item as this is out of stock, and has been refunded back to your PayPal account.
user: That’s no good to me though, you’ve sold me the item at that price. It’s not my fault you then can’t source it. You’ve agreed to sell me the item and a simple refund is not acceptable. Please arrange a manager to call me ASAP to discuss this.
agent: I am sorry but managers have no access to live chat please call 03456402020 to speak with a manager. ~ Catherine
user: Tell them to expect my call. You’ve misled me, I won’t use Argos ever again. How can you think this is ok? You will find me one I can assure you of that! Who tells my kid they can’t have this item now? I bet you won’t. Apparently you have no managers 😂 what a joke. Get me a manager!! ! Stop ignoring me! I’m going nowhere until I have my item
agent: Hi Tom, I am sorry about this, I have sent your chats through to one of our Managers. Jan
user: So they do exist? You might wanna give “Luke” a nudge to remind him. Tell him to improve his attitude while you’re at it Do you have any idea when the manager will have time to respond to me?
agent: Hi Tom, My name is Mandy and I am the duty manager here today, Can you please DM us so that we can reply, I look forward to your reply

### Response:
Customer is requesting to check the order whether its in stock or not and requests to make sure the item is on the order whey they collect. Agent apologies for the inconvenience also updates that they have sent the chats through to on of their managers who can look at this issue.