user: Cuando agrego música en mi biblioteca/playlist de Apple Music estas no se guardan. Qué pasa ahí? Es muy molesto.
agent: We offer support via Twitter in English. Get help in Spanish here: or join
user: I can’t add music to my playlists/library using Apple Music. It doesn’t save any music and it’s very annoying. I have latest iOS.
agent: Did this issue begin today? Do you receive any type of error message when trying to add songs?
user: I noticed it on September 24th. I don’t receive any message.
agent: Can you tell us what you see if clicking the + symbol next to a song in Apple Music? Do you use Apple Music on any other devices, and if so, do you have this issue on them? Is iCloud Music Library enabled at Settings &gt; Music?
user: It says “added to library” also “added to playlist” but it doesn’t add any song. Of course they are not in “added recently”. Help.
agent: If you open Apple Music, go to the Library page and choose "Songs" at the top, are the songs you're adding appearing there? Do you use Apple Music on any other device? Meet us in DM to continue.

Customer unable to add the music play list or library using Apple Music. Agent asked the customer is there any error message while adding and informed the customer to DM for continuation.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Cuando agrego música en mi biblioteca/playlist de Apple Music estas no se guardan. Qué pasa ahí? Es muy molesto.
agent: We offer support via Twitter in English. Get help in Spanish here: or join
user: I can’t add music to my playlists/library using Apple Music. It doesn’t save any music and it’s very annoying. I have latest iOS.
agent: Did this issue begin today? Do you receive any type of error message when trying to add songs?
user: I noticed it on September 24th. I don’t receive any message.
agent: Can you tell us what you see if clicking the + symbol next to a song in Apple Music? Do you use Apple Music on any other devices, and if so, do you have this issue on them? Is iCloud Music Library enabled at Settings &gt; Music?
user: It says “added to library” also “added to playlist” but it doesn’t add any song. Of course they are not in “added recently”. Help.
agent: If you open Apple Music, go to the Library page and choose "Songs" at the top, are the songs you're adding appearing there? Do you use Apple Music on any other device? Meet us in DM to continue.

### Response:
Customer unable to add the music play list or library using Apple Music. Agent asked the customer is there any error message while adding and informed the customer to DM for continuation.