user: thanks again for your help with my check in last night! Y’all awesome! Now can tell me how I’m going to make a 37m ATL A-D connex...
agent: We are always happy to assist, Gary. I will go ahead and send a heads-up to our airport team in ATL notifying about your short... 1/2 ...connection time. *HMB 2/2
user: Thanks! You guys rock! Oh and of course hotel shuttle service got the 1054 crew here late, typical of my week so far 🤷‍♂️
agent: We are always happy to assist! *HMB I'm sorry about the crew's delay there, Gary 😞 *HMB
user: You can’t help traffic !
agent: No matter where it is, traffic is inevitable! 😩 *HMB

Customer is seeking help for check in since there is a delay. Agent apologised for the crews delay and informed to assist and send a head ups to airport team.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: thanks again for your help with my check in last night! Y’all awesome! Now can tell me how I’m going to make a 37m ATL A-D connex...
agent: We are always happy to assist, Gary. I will go ahead and send a heads-up to our airport team in ATL notifying about your short... 1/2 ...connection time. *HMB 2/2
user: Thanks! You guys rock! Oh and of course hotel shuttle service got the 1054 crew here late, typical of my week so far 🤷‍♂️
agent: We are always happy to assist! *HMB I'm sorry about the crew's delay there, Gary 😞 *HMB
user: You can’t help traffic !
agent: No matter where it is, traffic is inevitable! 😩 *HMB

### Response:
Customer is seeking help for check in since there is a delay. Agent apologised for the crews delay and informed to assist and send a head ups to airport team.