user: i am currently trying to download a game and it is getting "installation stopped" at 87 and 99 precent, i tried everything i could find online, what do i do please help!!! !
agent: Hi there! Is the game on disc or digital, are you using an external hard drive with the console, and is the console plugged into a power strip?
user: thank your for getting back to me. it's on disc, it's an internal, yes it is plugged into a power strip
agent: Alrighty, let's unplug the power strip and plug the console directly into a wall outlet as the power strip can cause the console problems.
user: the problem was fixed by your online support team
agent: Awesome! Let us know if we can assist with anything else.
user: my installation won't move up unless i'm watching it, what should i do now
agent: We would leave the console be until that finishes and let us know if it does not finish up by tomorrow.

Customer is complaining that he is trying to download the game but its getting stop on 87 to 99 percent what to do. Agent updated that to leave the console be until that finishes and let us know if it does not finish up by tomorrow.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: i am currently trying to download a game and it is getting "installation stopped" at 87 and 99 precent, i tried everything i could find online, what do i do please help!!! !
agent: Hi there! Is the game on disc or digital, are you using an external hard drive with the console, and is the console plugged into a power strip?
user: thank your for getting back to me. it's on disc, it's an internal, yes it is plugged into a power strip
agent: Alrighty, let's unplug the power strip and plug the console directly into a wall outlet as the power strip can cause the console problems.
user: the problem was fixed by your online support team
agent: Awesome! Let us know if we can assist with anything else.
user: my installation won't move up unless i'm watching it, what should i do now
agent: We would leave the console be until that finishes and let us know if it does not finish up by tomorrow.

### Response:
Customer is complaining that he is trying to download the game but its getting stop on 87 to 99 percent what to do. Agent updated that to leave the console be until that finishes and let us know if it does not finish up by tomorrow.