user: if I have a credit on a cancelled card can I get the credit transferred to an active card?
agent: Hi John, yes you can request that. Do you have access to your account online?
user: Yes. I have access to both the closed account and the one I want to transfer it to
agent: Will you have time tomorrow morning to chat securely online so I can process the request for you?
user: Yes.
agent: Hi I never heard back from you. Let me know if I can assist. Have a nice day.
user: I was able to do it in via the amex chat, sorry for the late response, thanks
agent: No worries, glad to hear it was resolved. Feel free to tweet us in the future. Have a nice day.

Customer is asking about can he get a credit transferred to an  active card. Agent is telling  that they can request   and asking to access to your  account online.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: if I have a credit on a cancelled card can I get the credit transferred to an active card?
agent: Hi John, yes you can request that. Do you have access to your account online?
user: Yes. I have access to both the closed account and the one I want to transfer it to
agent: Will you have time tomorrow morning to chat securely online so I can process the request for you?
user: Yes.
agent: Hi I never heard back from you. Let me know if I can assist. Have a nice day.
user: I was able to do it in via the amex chat, sorry for the late response, thanks
agent: No worries, glad to hear it was resolved. Feel free to tweet us in the future. Have a nice day.

### Response:
Customer is asking about can he get a credit transferred to an  active card. Agent is telling  that they can request   and asking to access to your  account online.