user: I would like to follow up the complaint I submitted with reference number 00547801. Thank you
agent: Hi Mini, please accept our sincerest apologize for the inconvenience caused. We have make sure the meals &gt;&gt; &gt;&gt; had already reserved earlier but ended up with nothing. We will forwarded your case to our relevant team to&gt;&gt; &gt;&gt; follow up and check what was going on. Your patience is highly appreciated and sorry once again. -Jimy
user: Thank you The complaint also included the preferred seat that was already paid for but was given another seat number upon check-in.
agent: Yes, we will be investigating on that too, Mini. You'll be responded accordingly via Email once done. Thank you. -Miza

Customer is enquiring about follow up of the complaint that he raised. Agent informed that they will forward the case to relevant team.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I would like to follow up the complaint I submitted with reference number 00547801. Thank you
agent: Hi Mini, please accept our sincerest apologize for the inconvenience caused. We have make sure the meals &gt;&gt; &gt;&gt; had already reserved earlier but ended up with nothing. We will forwarded your case to our relevant team to&gt;&gt; &gt;&gt; follow up and check what was going on. Your patience is highly appreciated and sorry once again. -Jimy
user: Thank you The complaint also included the preferred seat that was already paid for but was given another seat number upon check-in.
agent: Yes, we will be investigating on that too, Mini. You'll be responded accordingly via Email once done. Thank you. -Miza

### Response:
Customer is enquiring about follow up of the complaint that he raised. Agent informed that they will forward the case to relevant team.