user: - way too many husks in your organic oats; putting the bairns off porridge! Quality control issue maybe?
agent: Hi Mailliw, I'm sorry that there is too much husks in our organic oats, I understand how frustrating this must have been for you. 1/5 I would like to fully document your feedback and issue a refund for you, to do this can you provide me with some details 2/5 Are you happy for me to pass your details on to our supplier in case they wish to contact you? 4/5 Could you DM us your full name, address, email, barcode, date code, supplier code on product and picture of your receipt. 3/5 And lastly, would you prefer we sent you a Moneycard refund via post or email? 5/5
user: Dude you have no idea #firstworldproblems Top quality customer service for getting back to me; I don’t actually need or deserve a refund but if this helps with quality control 👍🏻
agent: Hi Mailliw, if you DM us with your details also we can have this fed back to our supplier for review? Ty - Darren

Customer is complaining that they are too much husks in their organic oats and thinks that this maybe the quality control issue. Agent updates to Dm their details so that they can fed back to their suppliers for review and also asks what would they prefer when they sent a moneycard refund via post or email.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: - way too many husks in your organic oats; putting the bairns off porridge! Quality control issue maybe?
agent: Hi Mailliw, I'm sorry that there is too much husks in our organic oats, I understand how frustrating this must have been for you. 1/5 I would like to fully document your feedback and issue a refund for you, to do this can you provide me with some details 2/5 Are you happy for me to pass your details on to our supplier in case they wish to contact you? 4/5 Could you DM us your full name, address, email, barcode, date code, supplier code on product and picture of your receipt. 3/5 And lastly, would you prefer we sent you a Moneycard refund via post or email? 5/5
user: Dude you have no idea #firstworldproblems Top quality customer service for getting back to me; I don’t actually need or deserve a refund but if this helps with quality control 👍🏻
agent: Hi Mailliw, if you DM us with your details also we can have this fed back to our supplier for review? Ty - Darren

### Response:
Customer is complaining that they are too much husks in their organic oats and thinks that this maybe the quality control issue. Agent updates to Dm their details so that they can fed back to their suppliers for review and also asks what would they prefer when they sent a moneycard refund via post or email.