user: your network has started again in my area oooo... Seems it's time to get rid of your sim card.. I didn't have service since yesterday morning
agent: Sincere apologies. kindly provide your number, device type, exact location with landmark, error message, signal you can see and alternate number. AP
user: 07051250777, Infinix Hot3, Alagbado AIT side, no signal at all, 08093955968
agent: We apologize for the inconvenience, our engineers are working on the issue.Kindly bear with us. Thank you.AP
user: Make it snappy got loads of things to do
agent: Okay . Thank you. AP
user: It's not working yet.. Sincerely it's annoying n am fed up.. Chaiiii
agent: We sincerely apologize for the inconveniences. The issue is being resolved. Please, bear with us. FA
user: That's not true because till now the service didn't brink at all
agent: We sincerely apologize for the inconveniences. The issue is being resolved. Please, bear with us. AP
user: Now working.. It shouldn't go off again ooo
agent: Thank you for the feed back.EE

Customer is complaining about mobile network service. Agents informs that his engineers are working on issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: your network has started again in my area oooo... Seems it's time to get rid of your sim card.. I didn't have service since yesterday morning
agent: Sincere apologies. kindly provide your number, device type, exact location with landmark, error message, signal you can see and alternate number. AP
user: 07051250777, Infinix Hot3, Alagbado AIT side, no signal at all, 08093955968
agent: We apologize for the inconvenience, our engineers are working on the issue.Kindly bear with us. Thank you.AP
user: Make it snappy got loads of things to do
agent: Okay . Thank you. AP
user: It's not working yet.. Sincerely it's annoying n am fed up.. Chaiiii
agent: We sincerely apologize for the inconveniences. The issue is being resolved. Please, bear with us. FA
user: That's not true because till now the service didn't brink at all
agent: We sincerely apologize for the inconveniences. The issue is being resolved. Please, bear with us. AP
user: Now working.. It shouldn't go off again ooo
agent: Thank you for the feed back.EE

### Response:
Customer is complaining about mobile network service. Agents informs that his engineers are working on issue.