user: Is there a way to improve the GPS accuracy of your NRC app? Mine are very off compared to prev versions of your app. Thanks!
agent: We'll take this one. What device, operating system and version of the app are you using? How are you holding your device?
user: Thanks! iPhone 8, OS 11.0, NRC app version 5.8.0, held on hip, everything same as prev, but seems like it isn't near as specific (see photo)
agent: Let's have you log out&gt; restart your device&gt; log in. When you can, please give it a quick test run and report back.
user: Seems like it might’ve worked, still a little off but much better than before. Thank you for your quick responses and help!
agent: You're welcome, Jonathan. We're glad to see you back up and running. Give us a shout if you need assistance with anything else.
user: Yikes, spoke too soon, still inaccurate. Is there a way to sample the GPS points more often? Ran &gt;7 mi, but app only registered ~6 yesterday
agent: For best accuracy, we recommend holding your phone in your hand or in an armband. Go for another run and test it out.

Customer is complaining about the inaccuracy of GPS in the NRC app. Agent requests to test it out by holding the phone in hand or in an armband.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Is there a way to improve the GPS accuracy of your NRC app? Mine are very off compared to prev versions of your app. Thanks!
agent: We'll take this one. What device, operating system and version of the app are you using? How are you holding your device?
user: Thanks! iPhone 8, OS 11.0, NRC app version 5.8.0, held on hip, everything same as prev, but seems like it isn't near as specific (see photo)
agent: Let's have you log out&gt; restart your device&gt; log in. When you can, please give it a quick test run and report back.
user: Seems like it might’ve worked, still a little off but much better than before. Thank you for your quick responses and help!
agent: You're welcome, Jonathan. We're glad to see you back up and running. Give us a shout if you need assistance with anything else.
user: Yikes, spoke too soon, still inaccurate. Is there a way to sample the GPS points more often? Ran &gt;7 mi, but app only registered ~6 yesterday
agent: For best accuracy, we recommend holding your phone in your hand or in an armband. Go for another run and test it out.

### Response:
Customer is complaining about the inaccuracy of GPS in the NRC app. Agent requests to test it out by holding the phone in hand or in an armband.