user: Can anyone help with this? Should do a re-install?
agent: Hello, Lezlie. Let's take a look at this. To better assist you, tell us more about your concern.
user: I'm getting the dreaded blue screen of death with a stopcode. Well that one is green but I also get this blue screen.
agent: 1/2 Are you a part of our Windows Insider program? If yes, we suggest creating us a thread here to better help you with your 2/2 concern: Thank you.
user: Yes, I am part of the insider program, but this is a bit above my head. Thanks!
agent: We got your DM, Lezlie. To resolve a blue screen error, check this link:

Customer is seeking a help to re install the application and complaining that screen appears like blue. Agent updated an URL to the customer to resolve the issue of blue screen error.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Can anyone help with this? Should do a re-install?
agent: Hello, Lezlie. Let's take a look at this. To better assist you, tell us more about your concern.
user: I'm getting the dreaded blue screen of death with a stopcode. Well that one is green but I also get this blue screen.
agent: 1/2 Are you a part of our Windows Insider program? If yes, we suggest creating us a thread here to better help you with your 2/2 concern: Thank you.
user: Yes, I am part of the insider program, but this is a bit above my head. Thanks!
agent: We got your DM, Lezlie. To resolve a blue screen error, check this link:

### Response:
Customer is seeking a help to re install the application and complaining that screen appears like blue. Agent updated an URL to the customer to resolve the issue of blue screen error.