user: what's the deal with the weak random in playlists? Keeps playing the same band consecutively - this has been happening forever now!
agent: Hey! We’ve made some improvements to our shuffle algorithm. We’d love to hear your feedback here: /RI
user: It's a little out dated
agent: To clarify, does this happen when you're using Shuffle with Connect? /YM
user: I try to shuffle in playlist and it really doesn't play randomly, plays the same artist almost continuously. Don't know what connect is
agent: We'll take note of that. Can you let us know if you listen on your speakers or TV, using the Spotify app as a remote? /YM
user: From my phone via Bluetooth connection.
agent: Thanks for clarifying and for taking the time to reach out – your feedback's been noted 📝 /YM

Customer is asking that the deal with the weak random in playlists. Agent updated that they will take a time to reach out with the solutions.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: what's the deal with the weak random in playlists? Keeps playing the same band consecutively - this has been happening forever now!
agent: Hey! We’ve made some improvements to our shuffle algorithm. We’d love to hear your feedback here: /RI
user: It's a little out dated
agent: To clarify, does this happen when you're using Shuffle with Connect? /YM
user: I try to shuffle in playlist and it really doesn't play randomly, plays the same artist almost continuously. Don't know what connect is
agent: We'll take note of that. Can you let us know if you listen on your speakers or TV, using the Spotify app as a remote? /YM
user: From my phone via Bluetooth connection.
agent: Thanks for clarifying and for taking the time to reach out – your feedback's been noted 📝 /YM

### Response:
Customer is asking that the deal with the weak random in playlists. Agent updated that they will take a time to reach out with the solutions.