user: I need help
agent: Help is here! What trouble are you having with your service?
user: Ight look so my moms left our account and it’s just me on there. She didn’t make me an account owner tho so I can see my bill detail Or do other stuff, I wanna be able to do. You feel? *can’t my b
agent: We would need to get the account moved over into your name to be able to do that inless you have the log in info from your mother.
user: I do not. I do have the last four to her SSN if that’ll help? I know I needed that when I went into a Verizon store before. Lol
agent: Let's discuss this in further detail. Please follow and DM us at your convenience.

Customer is requesting for assistance in accessing his moms account. Agent state that it could be done if the account gets moved to customer's name or by having log in info from his mother.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I need help
agent: Help is here! What trouble are you having with your service?
user: Ight look so my moms left our account and it’s just me on there. She didn’t make me an account owner tho so I can see my bill detail Or do other stuff, I wanna be able to do. You feel? *can’t my b
agent: We would need to get the account moved over into your name to be able to do that inless you have the log in info from your mother.
user: I do not. I do have the last four to her SSN if that’ll help? I know I needed that when I went into a Verizon store before. Lol
agent: Let's discuss this in further detail. Please follow and DM us at your convenience.

### Response:
Customer is requesting for assistance in accessing his moms account. Agent state that it could be done if the account gets moved to customer's name or by having log in info from his mother.