user: I’m on flight 2433 to MSY from ATL seat 1A looks like your window needs fixin’! Shade obviously doesn’t work either!
agent: Harley. I'm very sorry to hear this. What is your seat number I will report it to maintenance? Unless, you've already *HTP reported it to the flight attendant. *HTP
user: It’s seat 1A.
agent: Thank you for the additional information. *HTP
user: You’re welcome. I’m unhappy I won’t be able to close the shade to get some rest I planned on getting this flight.
agent: Hi Harley. I see that you were speaking with my colleague previously. One moment please and I will be right with you. *HAN

Customer is complaining that the window need to be fixed in seat 1A on flight 2433 to MYS from ATL. Agent updates that this complaint has been reported to the flight attendant.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I’m on flight 2433 to MSY from ATL seat 1A looks like your window needs fixin’! Shade obviously doesn’t work either!
agent: Harley. I'm very sorry to hear this. What is your seat number I will report it to maintenance? Unless, you've already *HTP reported it to the flight attendant. *HTP
user: It’s seat 1A.
agent: Thank you for the additional information. *HTP
user: You’re welcome. I’m unhappy I won’t be able to close the shade to get some rest I planned on getting this flight.
agent: Hi Harley. I see that you were speaking with my colleague previously. One moment please and I will be right with you. *HAN

### Response:
Customer is complaining that the window need to be fixed in seat 1A on flight 2433 to MYS from ATL. Agent updates that this complaint has been reported to the flight attendant.