user: Signed in as subscription owner and can't see my subscription or raise support ticket - is there someone I can contact?
agent: We recommend filing a free subscription management support case here: you have already tried this, do you get any error message? 2
user: I have (signed in as different user user): You don't have support permission to create a support request.
agent: Could you send us a screenshot of the error message?
user: Sign in as global admin &gt; subscriptions (1 &amp; 2) Sign in as subscription owner &gt; subscriptions (3)
agent: It doesn't look like you are on the right page for creating a free subscription management support case. Can you 1  please click here: Then click on +New support request and choose Subscription management as the Issue Type. Just checking in to see if you managed to create a free subscription management support case?
user: Yes I did - thank you! All sorted now! Thanks again.
agent: Great! Thanks for letting us know :)

The customer says that he Signed in as a subscription owner and can't see his subscription and he asks to raise the ticket to get the issue resolved. The agent recommends filling a free subscription management support case in the link provided and asks whether he gets any error messages and then asks to send the screenshot of the error message and follow the provided link for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Signed in as subscription owner and can't see my subscription or raise support ticket - is there someone I can contact?
agent: We recommend filing a free subscription management support case here: you have already tried this, do you get any error message? 2
user: I have (signed in as different user user): You don't have support permission to create a support request.
agent: Could you send us a screenshot of the error message?
user: Sign in as global admin &gt; subscriptions (1 &amp; 2) Sign in as subscription owner &gt; subscriptions (3)
agent: It doesn't look like you are on the right page for creating a free subscription management support case. Can you 1  please click here: Then click on +New support request and choose Subscription management as the Issue Type. Just checking in to see if you managed to create a free subscription management support case?
user: Yes I did - thank you! All sorted now! Thanks again.
agent: Great! Thanks for letting us know :)

### Response:
The customer says that he Signed in as a subscription owner and can't see his subscription and he asks to raise the ticket to get the issue resolved. The agent recommends filling a free subscription management support case in the link provided and asks whether he gets any error messages and then asks to send the screenshot of the error message and follow the provided link for further assistance.