user: why was £40 taken from my bank earlier this month when I only go to stoke and back...??? ?
agent: Where did you purchase your ticket, Demi?
user: Wolves where I always do. I've not been anywhere else except London but that ticket was a tenner Returns included. London one was London Midland but this is a virgin trains transaction
agent: We'd advise speaking to the station team regarding this, Demi
user: Okay. But the transaction says LNK Virgin West WO -£40? ?
agent: The station team would be able to advise on this transaction, Demi

Customer is questioning why was$40 taken from their bank earier this morning when they only go to stoke and back. Agent advises to speak with the station team regarding this so that they can help them to solve the issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: why was £40 taken from my bank earlier this month when I only go to stoke and back...??? ?
agent: Where did you purchase your ticket, Demi?
user: Wolves where I always do. I've not been anywhere else except London but that ticket was a tenner Returns included. London one was London Midland but this is a virgin trains transaction
agent: We'd advise speaking to the station team regarding this, Demi
user: Okay. But the transaction says LNK Virgin West WO -£40? ?
agent: The station team would be able to advise on this transaction, Demi

### Response:
Customer is questioning why was$40 taken from their bank earier this morning when they only go to stoke and back. Agent advises to speak with the station team regarding this so that they can help them to solve the issue.