user: My iPhone 6s won’t connect to my home WiFi someone help me 😭
agent: We've got your back! What happens when you try to connect to your home Wi-Fi network? Are you seeing any errors?
user: It says unable to join network I’ve also reset my network setting and restarted my phone
agent: Great steps so far! Do you have other devices that are able to connect to this network? Have you rebooted your modem since receiving this message? Also, can you confirm the exact iOS version you see in Settings &gt; General &gt; About?
user: My laptop and smart tv both are working fine and running at normal speed. I’ve rebooted my modem several times. I’m on version 11.1.1 ... although I did 5 network reboots and it finally took... and it stayed connected for 5 Mins and stopped working again
agent: Understood. How many devices are connected to this network at one time? Are you able to connect to other networks, or does this persist?
user: At the moment 3 and sometimes I can connect to other but majority of the time I cannot
agent: Alright. Let's continue chatting in DM. Send us a message using the link below.

Customer is complaining that her iphone is not connecting to wifi where as other devices and smart tv is working fine with the same network. Agent asks her to reboot the settings and also asks details about network and ask the customer to message so that with further chat he can  resolve the issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: My iPhone 6s won’t connect to my home WiFi someone help me 😭
agent: We've got your back! What happens when you try to connect to your home Wi-Fi network? Are you seeing any errors?
user: It says unable to join network I’ve also reset my network setting and restarted my phone
agent: Great steps so far! Do you have other devices that are able to connect to this network? Have you rebooted your modem since receiving this message? Also, can you confirm the exact iOS version you see in Settings &gt; General &gt; About?
user: My laptop and smart tv both are working fine and running at normal speed. I’ve rebooted my modem several times. I’m on version 11.1.1 ... although I did 5 network reboots and it finally took... and it stayed connected for 5 Mins and stopped working again
agent: Understood. How many devices are connected to this network at one time? Are you able to connect to other networks, or does this persist?
user: At the moment 3 and sometimes I can connect to other but majority of the time I cannot
agent: Alright. Let's continue chatting in DM. Send us a message using the link below.

### Response:
Customer is complaining that her iphone is not connecting to wifi where as other devices and smart tv is working fine with the same network. Agent asks her to reboot the settings and also asks details about network and ask the customer to message so that with further chat he can  resolve the issue.