user: Gud day I noticed another fucking #200 deductions on my sim recently Please what's going on? O. A
agent: Good evening, may we have affected number for clarification. Thank you.SO
user: Good morning I'm still waiting for the rectification
agent: Hello Olawale, Kindly provide your phone number for checks Thank you for your patience. UO.
user: How many times will I provide my phone number! 08153628600 This is the third time I'm providing my phone number Help me rectify it now
agent: We apologize, The complaint has been escalated. Please send STOP to 2442 and DEREG to 7728. Thank you for your patience. UO
user: Kindly reverse my credit Or else????? I #angry 😡
agent: Hello Olawale, kindly be patient a refund is being processed for the deductions. Thank you. TT
user: I've been waiting for the past 3 days for the credit to be refunded buh nothing is done till now Why? All this things are uncalled for now My phone number is 08153628600 It's #200 and I've been messaged that it's fix buh my credit need to be refunded pls Or Else #angry 😡
agent: We apologize for the inconvenience, our engineers are working on the issue. Thank you. UO.

Customer is complaining about the deductions charges made for no reason. Agent updated the customer to provide the phone number and informed the customer that their team is working on it.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Gud day I noticed another fucking #200 deductions on my sim recently Please what's going on? O. A
agent: Good evening, may we have affected number for clarification. Thank you.SO
user: Good morning I'm still waiting for the rectification
agent: Hello Olawale, Kindly provide your phone number for checks Thank you for your patience. UO.
user: How many times will I provide my phone number! 08153628600 This is the third time I'm providing my phone number Help me rectify it now
agent: We apologize, The complaint has been escalated. Please send STOP to 2442 and DEREG to 7728. Thank you for your patience. UO
user: Kindly reverse my credit Or else????? I #angry 😡
agent: Hello Olawale, kindly be patient a refund is being processed for the deductions. Thank you. TT
user: I've been waiting for the past 3 days for the credit to be refunded buh nothing is done till now Why? All this things are uncalled for now My phone number is 08153628600 It's #200 and I've been messaged that it's fix buh my credit need to be refunded pls Or Else #angry 😡
agent: We apologize for the inconvenience, our engineers are working on the issue. Thank you. UO.

### Response:
Customer is complaining about the deductions charges made for no reason. Agent updated the customer to provide the phone number and informed the customer that their team is working on it.