user: We lost an iPad at terminal 5 Heathrow Airport security this past Friday October 27th. Need # to call to inquire.
agent: Hi there, could you tell us what colour the iPad or it's was? I'll ask the airport to have a look.
user: Hi, Black I pad pro, black/grey reversible case. Left at Term 5 Heathrow security.
agent: Hi there, we don't have anything logged, however, please try Bagport at:
user: I did. They suggested to get in touch with you as it was left at BA security terminal 5.
agent: That is strange. They collect all the lost property for both Terminal 5 and Terminal 3. We give it straight to them.
user: Is there any way that you could check directly with them 4 me? You might get further information than me. Much appreciated.
agent: I'm afraid this isn't something we can do, sorry. All items left on board or aircraft are handed in at the airport. We hope you're 1/2 reunited with your iPad soon. 2/2
user: Was not left on board. Was left at Term 5 BA security.
agent: Hi there, sorry to hear you left your item at security. Please click on the following 1/2 link to complete a lost property report 2/2

Customer complains that he lost hos i pad in british airways. Agent is suggesting customer contact  with help of URL  link to get back stolen property.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: We lost an iPad at terminal 5 Heathrow Airport security this past Friday October 27th. Need # to call to inquire.
agent: Hi there, could you tell us what colour the iPad or it's was? I'll ask the airport to have a look.
user: Hi, Black I pad pro, black/grey reversible case. Left at Term 5 Heathrow security.
agent: Hi there, we don't have anything logged, however, please try Bagport at:
user: I did. They suggested to get in touch with you as it was left at BA security terminal 5.
agent: That is strange. They collect all the lost property for both Terminal 5 and Terminal 3. We give it straight to them.
user: Is there any way that you could check directly with them 4 me? You might get further information than me. Much appreciated.
agent: I'm afraid this isn't something we can do, sorry. All items left on board or aircraft are handed in at the airport. We hope you're 1/2 reunited with your iPad soon. 2/2
user: Was not left on board. Was left at Term 5 BA security.
agent: Hi there, sorry to hear you left your item at security. Please click on the following 1/2 link to complete a lost property report 2/2

### Response:
Customer complains that he lost hos i pad in british airways. Agent is suggesting customer contact  with help of URL  link to get back stolen property.