user: could you tell me if there is an alternative number to call aside from 0906 706 0010 we can’t get thru this number
agent: We're sorry you've had difficulties getting through to us, Luchi. You'll find all of our contact numbers here: Alternatively, we'd like to help you if we can. Please DM any reference you have, your full name, home and email address and the details of your query.  2/2
user: It is an issue where we can't check-in online and not sure what is the reason. Perhaps you can have a look on this record - PE558R Is there a way for you to check this record PE558R as currently we are being blocked to do online check-in we are experiencing this error - Access to this booking has now been prohibited due to too many unsuccessful attempts.
agent: Hi Luchi. Sorry for the late reply. It's nothing you're doing wrong. We've had a few intermittent problems with online check-in, so you'll be best checking in at the airport.
user: Hi Neil, Thank you and yes that’s the only solution we can think of right now. We just wish we have someone from BA that we can talk to, at times like this, though we appreciate your effort in giving us your time via Twitter.
agent: Hi Lucho. It was my pleasure to be able to help. If you have any issues like this or regarding a booking. To save yourself waiting on the telephone, contact us on Twitter as we're here 24/7 and always available to offer assistance.

The customer is asking whether there is any way to check the record PE558R as currently they are being blocked to do online check-in, they are experiencing error like "Access to this booking has now been prohibited due to too many unsuccessful attempts". The agent asks to DM any reference, customer's full name, home and email address and the details of the query and asks to contact them on Twitter for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: could you tell me if there is an alternative number to call aside from 0906 706 0010 we can’t get thru this number
agent: We're sorry you've had difficulties getting through to us, Luchi. You'll find all of our contact numbers here: Alternatively, we'd like to help you if we can. Please DM any reference you have, your full name, home and email address and the details of your query.  2/2
user: It is an issue where we can't check-in online and not sure what is the reason. Perhaps you can have a look on this record - PE558R Is there a way for you to check this record PE558R as currently we are being blocked to do online check-in we are experiencing this error - Access to this booking has now been prohibited due to too many unsuccessful attempts.
agent: Hi Luchi. Sorry for the late reply. It's nothing you're doing wrong. We've had a few intermittent problems with online check-in, so you'll be best checking in at the airport.
user: Hi Neil, Thank you and yes that’s the only solution we can think of right now. We just wish we have someone from BA that we can talk to, at times like this, though we appreciate your effort in giving us your time via Twitter.
agent: Hi Lucho. It was my pleasure to be able to help. If you have any issues like this or regarding a booking. To save yourself waiting on the telephone, contact us on Twitter as we're here 24/7 and always available to offer assistance.

### Response:
The customer is asking whether there is any way to check the record PE558R as currently they are being blocked to do online check-in, they are experiencing error like "Access to this booking has now been prohibited due to too many unsuccessful attempts". The agent asks to DM any reference, customer's full name, home and email address and the details of the query and asks to contact them on Twitter for further assistance.