user: why do you guys update the survivor picture but never the episodes? You did it last season and didn't put it up either
agent: We're seeing the same imagery on our end, Anthony. What device are you streaming from? We're happy to take a closer look.
user: On Xbox one! The last season hasn't came up but it had the pic for it, and this season is on and still not up.only the other 30 witch I bing Hero's healer hustlers is the new season. You guys are 2 seasons behind So that's all u have to say? The pic hasn't changed on your end? So that means what? Is it really hard to add last years and this years?
agent: Thanks for clarifying! We have the image for Heroes Healers Hustlers because it's streaming on Hulu with Live TV. 1/2 Generally we show the thumbnail of the most current season we offer on Hulu. Since we offer S35, that pic is shown. 2/2
user: So I have to upgrade and pay even more just to watch the shows I been watching before? Thank god for my DVR.why take so much good stuff away
agent: Content was not moved from one to the other. Live TV simply provides access to further content. We'll share your feedback!

Customer enquiring why do he update the survivor picture but not episodes. Agent replying that  he also seeing imagery on their end and generally he show the thumbnail of most current season.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: why do you guys update the survivor picture but never the episodes? You did it last season and didn't put it up either
agent: We're seeing the same imagery on our end, Anthony. What device are you streaming from? We're happy to take a closer look.
user: On Xbox one! The last season hasn't came up but it had the pic for it, and this season is on and still not up.only the other 30 witch I bing Hero's healer hustlers is the new season. You guys are 2 seasons behind So that's all u have to say? The pic hasn't changed on your end? So that means what? Is it really hard to add last years and this years?
agent: Thanks for clarifying! We have the image for Heroes Healers Hustlers because it's streaming on Hulu with Live TV. 1/2 Generally we show the thumbnail of the most current season we offer on Hulu. Since we offer S35, that pic is shown. 2/2
user: So I have to upgrade and pay even more just to watch the shows I been watching before? Thank god for my DVR.why take so much good stuff away
agent: Content was not moved from one to the other. Live TV simply provides access to further content. We'll share your feedback!

### Response:
Customer enquiring why do he update the survivor picture but not episodes. Agent replying that  he also seeing imagery on their end and generally he show the thumbnail of most current season.