user: devastated that I booked a ticket for the wrong time and now I have 9 hours to burn 😐
agent: Oh no, that isn't good Dan, what will you do?
user: Sit around in London for 9 hours I guess haha
agent: Fair enough.
user: Is there anyway you can get me home earlier?
agent: What type of ticket do you have?
user: I bought it in the virgin sale a couple of months ago but for the wrong time - the station said it would be an extra £70
agent: Unfortunately that is the only way sorry.
user: Great.
agent: Really sorry.

The customer says that he had booked the tickets for the wrong time and ask for a help. The agent responded the customer saying that he would be charged extra.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: devastated that I booked a ticket for the wrong time and now I have 9 hours to burn 😐
agent: Oh no, that isn't good Dan, what will you do?
user: Sit around in London for 9 hours I guess haha
agent: Fair enough.
user: Is there anyway you can get me home earlier?
agent: What type of ticket do you have?
user: I bought it in the virgin sale a couple of months ago but for the wrong time - the station said it would be an extra £70
agent: Unfortunately that is the only way sorry.
user: Great.
agent: Really sorry.

### Response:
The customer says that he had booked the tickets for the wrong time and ask for a help. The agent responded the customer saying that he would be charged extra.