user: Oooookay, why isn't Google Play reading my SD card anymore?
agent: Hi there. Could you restart the device and make sure you're using the most updated version of the Google Play Music app? Keep us posted.
user: Hi there, did that: checked to see if the card was legible, changed it back from internal to SD card, cleared cache and restarted
agent: Got it. Just checking in, did the troubleshooting steps help? Let us know.
user: Nope, sadly. I'm about to uninstall all updates to Google Play Music and reinstall them...
agent: Thanks for the follow-up info. Yes you can uninstall &amp; reinstall the Play Music app updates and then restart your device. Hope this helps.
user: Reverting to factory and then reinstalling updates seems to have done the trick. Thanks for checking in, and thanks for your assistance!
agent: You're very welcome! Glad it worked.

Customer is complaining that Google play is not reading SD card. Agent asked to re install the Google play app.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Oooookay, why isn't Google Play reading my SD card anymore?
agent: Hi there. Could you restart the device and make sure you're using the most updated version of the Google Play Music app? Keep us posted.
user: Hi there, did that: checked to see if the card was legible, changed it back from internal to SD card, cleared cache and restarted
agent: Got it. Just checking in, did the troubleshooting steps help? Let us know.
user: Nope, sadly. I'm about to uninstall all updates to Google Play Music and reinstall them...
agent: Thanks for the follow-up info. Yes you can uninstall &amp; reinstall the Play Music app updates and then restart your device. Hope this helps.
user: Reverting to factory and then reinstalling updates seems to have done the trick. Thanks for checking in, and thanks for your assistance!
agent: You're very welcome! Glad it worked.

### Response:
Customer is complaining that Google play is not reading SD card. Agent asked to re install the Google play app.