user: thnx to the update, I haven’t had service the last 2 days. Nothing on the support page helps. Great update🙄
agent: We'll help in any way we can. Are you getting a "Searching" icon in the top left? Which carrier are you using?
user: Yes and
agent: Let's make sure the settings for your carrier are up to date.
user: Im assuming they are because I didn’t see an option to update and it showed at&amp;t next to carrier, but “not available” next to network
agent: Thanks for those details. Check out this article and let us know if the issue perists:
user: I have performed all those and none have worked
agent: Let's look into this a bit closer. Join us in DM by using this link:

Customer is complaining about the issue with the service after the previous update and states that didn't get any help visiting the support page. Agent suggests to update the carrier settings and requests to check out the article he shared to resolve the issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: thnx to the update, I haven’t had service the last 2 days. Nothing on the support page helps. Great update🙄
agent: We'll help in any way we can. Are you getting a "Searching" icon in the top left? Which carrier are you using?
user: Yes and
agent: Let's make sure the settings for your carrier are up to date.
user: Im assuming they are because I didn’t see an option to update and it showed at&amp;t next to carrier, but “not available” next to network
agent: Thanks for those details. Check out this article and let us know if the issue perists:
user: I have performed all those and none have worked
agent: Let's look into this a bit closer. Join us in DM by using this link:

### Response:
Customer is complaining about the issue with the service after the previous update and states that didn't get any help visiting the support page. Agent suggests to update the carrier settings and requests to check out the article he shared to resolve the issue.