user: I booked my flights with city bookers on a BA flight. How can I manage my booking?
agent: Your booking agent should have given you an airline record locator or PNR, Adam. if this isn't on your documentation please contact your booking agent to request this.
user: I have it now sarah. The required amendments have been made. Quick response too - cheers!
agent: That's great, Adam. We look forward to welcoming you on board.
user: Is food and drink all inclusive as with Emirates?
agent: Which flight will you be travelling on, Adam? We'll let you know what to expect on board that flight.
user: Dubai to London then London to Newcastle return.
agent: Hi Adam, food and drink are free on the long haul flights. If you're travelling in Club Europe, it'll also be free on the domestic flights, however, if you're in Euro Traveller, food and drink would need to be purchased.

The customer is asking how to manage his bookings. The agent updated that booking agent should have given them an airline record locator or pnr.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I booked my flights with city bookers on a BA flight. How can I manage my booking?
agent: Your booking agent should have given you an airline record locator or PNR, Adam. if this isn't on your documentation please contact your booking agent to request this.
user: I have it now sarah. The required amendments have been made. Quick response too - cheers!
agent: That's great, Adam. We look forward to welcoming you on board.
user: Is food and drink all inclusive as with Emirates?
agent: Which flight will you be travelling on, Adam? We'll let you know what to expect on board that flight.
user: Dubai to London then London to Newcastle return.
agent: Hi Adam, food and drink are free on the long haul flights. If you're travelling in Club Europe, it'll also be free on the domestic flights, however, if you're in Euro Traveller, food and drink would need to be purchased.

### Response:
The customer is asking how to manage his bookings. The agent updated that booking agent should have given them an airline record locator or pnr.