user: 16:43 from Euston to Edinburgh. Seriously guys turn down the a/c in the quiet carriage 'G'. #winter
agent: Hi Jasmine, please speak to the onboard team and they should be able to adjust the temperature for you
user: Not worth risking my seat as I was stood up from Bham to Euston this morning and seat reservations aren't showing on here atm.
agent: The team should be making their way through during the journey
user: Not so far ☹️ I'm off in half an hour. Quiet coach = less hot air 😂
agent: Apologies Jasmin, we hope it cools down onboard for you
user: Also late so I've missed my connection 😡😡😡
agent: Sorry to hear this, Jasmin. Please speak to station staff who will be able to validate your ticket for the next service for you

Customer request to turn down the  A/C in the quite carriage G. Agent directs customer to speak to station staff to validate his ticket for the next service.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: 16:43 from Euston to Edinburgh. Seriously guys turn down the a/c in the quiet carriage 'G'. #winter
agent: Hi Jasmine, please speak to the onboard team and they should be able to adjust the temperature for you
user: Not worth risking my seat as I was stood up from Bham to Euston this morning and seat reservations aren't showing on here atm.
agent: The team should be making their way through during the journey
user: Not so far ☹️ I'm off in half an hour. Quiet coach = less hot air 😂
agent: Apologies Jasmin, we hope it cools down onboard for you
user: Also late so I've missed my connection 😡😡😡
agent: Sorry to hear this, Jasmin. Please speak to station staff who will be able to validate your ticket for the next service for you

### Response:
Customer request to turn down the  A/C in the quite carriage G. Agent directs customer to speak to station staff to validate his ticket for the next service.