user: Can't trust I go to your establishment and not ONCE have I been given my full order.. I expect at the very least an apology
agent: That's unacceptable. Which location does this keep happening at?
user: Henrietta and Brockport many times
agent: Where are those located at?
user: Rochester, NY
agent: Thanks for that. We'll speak with management.
user: Will I be compensated for not receiving my food?
agent: Let's talk. DM us.

Customer is complaining about not receiving the food ordered. Agent updated that they will speak with management and inform the customer to DM.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Can't trust I go to your establishment and not ONCE have I been given my full order.. I expect at the very least an apology
agent: That's unacceptable. Which location does this keep happening at?
user: Henrietta and Brockport many times
agent: Where are those located at?
user: Rochester, NY
agent: Thanks for that. We'll speak with management.
user: Will I be compensated for not receiving my food?
agent: Let's talk. DM us.

### Response:
Customer is complaining about not receiving the food ordered. Agent updated that they will speak with management and inform the customer to DM.