user: What is going on with the website .... literally going back and fore - to chose a store - check out - back to chose a store 😡😡😡 driving me insane!
agent: Hi, I am sorry for that, can I help you locate an item? Parm
user: I have my trolley ready to be checked out but it keeps going between the two screens I’ve had the same problem on my tablet app, tablet website &amp; my phone. Will now try on the laptop.
agent: Oh no that's sucks, have you tried a different browser ~ Matt
user: I’ve now tried on the laptop but it is doing the same thing.
agent: Oh no :( I get this reported can you try again later please ?~ Matt

Customer is complaining about the website literally going back and fore. Agent updated that they had reported it and get back to them after a while.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: What is going on with the website .... literally going back and fore - to chose a store - check out - back to chose a store 😡😡😡 driving me insane!
agent: Hi, I am sorry for that, can I help you locate an item? Parm
user: I have my trolley ready to be checked out but it keeps going between the two screens I’ve had the same problem on my tablet app, tablet website &amp; my phone. Will now try on the laptop.
agent: Oh no that's sucks, have you tried a different browser ~ Matt
user: I’ve now tried on the laptop but it is doing the same thing.
agent: Oh no :( I get this reported can you try again later please ?~ Matt

### Response:
Customer is complaining about the website literally going back and fore. Agent updated that they had reported it and get back to them after a while.