user: I need to do an grocery online order is there a maximum number of an individual item I can order? I need lots of flour and shaving foam for a show I’m working on
agent: Hi Ruth, thanks for getting in touch. This is a hard question to answer as certain items in-store have a bulk buy limit and others don't. With regards to Flour &amp; Shaving Foam I can't see why we would have a limit on these. 1/2 When ordering you can add "Picker Notes" so my colleagues in store can substitute you with an alternative should there not be enough of the item you have requested. I hope this helps. TY - Chris
user: That’s great I never knew about picker notes! It wouldn’t matter what sort of flour so I could add that. I knew some items were restricted to stop bulk buying but didn’t know what was included
agent: Hi Ruth, the problem with something like this is not just the weight restrictions that come into play but also we need to ensure that all stock isn't going to just one customer. So they've got to consider in-store customers as well 1/3 Would you mind sending me a DM with your postcode, quantities and which ones you were after please? I'll then check which store serves you to see if they can meet a large amount on a delivery 2/3 It's possible that it may require you to go in to the store and make a customer order to have the items ordered in specifically for you. What day were you planning on making the order for please? - David 3/3
user: I’ll probably place order today for delivery Monday of next week if I get the amount I need there will probably be s couple more orders if same items until 6th January. If I do an order in store can that still be delivered? Will do’ I think I’ve just sent a Dm I’m not good with tech!
agent: Hi Ruth, I have responded to your DM :) TY - Kelly.

Customer wants to order grocery online. Agent is comforming the day when orderwill  be placed.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I need to do an grocery online order is there a maximum number of an individual item I can order? I need lots of flour and shaving foam for a show I’m working on
agent: Hi Ruth, thanks for getting in touch. This is a hard question to answer as certain items in-store have a bulk buy limit and others don't. With regards to Flour &amp; Shaving Foam I can't see why we would have a limit on these. 1/2 When ordering you can add "Picker Notes" so my colleagues in store can substitute you with an alternative should there not be enough of the item you have requested. I hope this helps. TY - Chris
user: That’s great I never knew about picker notes! It wouldn’t matter what sort of flour so I could add that. I knew some items were restricted to stop bulk buying but didn’t know what was included
agent: Hi Ruth, the problem with something like this is not just the weight restrictions that come into play but also we need to ensure that all stock isn't going to just one customer. So they've got to consider in-store customers as well 1/3 Would you mind sending me a DM with your postcode, quantities and which ones you were after please? I'll then check which store serves you to see if they can meet a large amount on a delivery 2/3 It's possible that it may require you to go in to the store and make a customer order to have the items ordered in specifically for you. What day were you planning on making the order for please? - David 3/3
user: I’ll probably place order today for delivery Monday of next week if I get the amount I need there will probably be s couple more orders if same items until 6th January. If I do an order in store can that still be delivered? Will do’ I think I’ve just sent a Dm I’m not good with tech!
agent: Hi Ruth, I have responded to your DM :) TY - Kelly.

### Response:
Customer wants to order grocery online. Agent is comforming the day when orderwill  be placed.