user: All sites are down on my Grid.
agent: Im sorry to hear you are having trouble, is there a site/domain I can take look at? Has a support request been opened regarding the issue?
user: I have not opened any yet as I just noticed. One domain is I see an Abuse Notice in my account for several of my Wordpress sites. Not sure what this is about?
agent: I see, it looks like there was a support request sent out regarding the service being compromised, the sites we likely disabled as a result. I would suggest reviewing the file list provided in the notice and/or updating the open support request with any additional questions.
user: :\ None of the files are legitimate from what i can tell. Domains no longer registered are listed…
agent: I would suggest going through and removing/replacing the listed files, once cleaned we can rescan the sever and enable the sites.

Customer is complaining that all the sites are down on their grid. Agent suggests to go through and remove/replace the listed files, once cleaned they can rescan the sever and enable the sites.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: All sites are down on my Grid.
agent: Im sorry to hear you are having trouble, is there a site/domain I can take look at? Has a support request been opened regarding the issue?
user: I have not opened any yet as I just noticed. One domain is I see an Abuse Notice in my account for several of my Wordpress sites. Not sure what this is about?
agent: I see, it looks like there was a support request sent out regarding the service being compromised, the sites we likely disabled as a result. I would suggest reviewing the file list provided in the notice and/or updating the open support request with any additional questions.
user: :\ None of the files are legitimate from what i can tell. Domains no longer registered are listed…
agent: I would suggest going through and removing/replacing the listed files, once cleaned we can rescan the sever and enable the sites.

### Response:
Customer is complaining that all the sites are down on their grid. Agent suggests to go through and remove/replace the listed files, once cleaned they can rescan the sever and enable the sites.