user: I’m at the bank. These bankers are standing around talking instead of helping us who are waiting. Thanks can’t wait to switch
agent: Hello, this is never the experience we want our customers to have.  Please send us the street/city/zip of the financial center location. Thank you.
user: Well maybe we wouldn’t have this problem if y’all stopped charging fees 😡😤
agent: We understand your frustration.  Please send the requested information so we may address it with the appropriate parties. Ty!
user: You won’t do anything.
agent: If you change your mind, please send the requested information as we'd like to share with the appropriate parties. Ty!

Customer is complaining about the bank staff who were wandering around instead of helping the customers. Agent requests for the location details of the bank to share it with appropriate parties for resolving the issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I’m at the bank. These bankers are standing around talking instead of helping us who are waiting. Thanks can’t wait to switch
agent: Hello, this is never the experience we want our customers to have.  Please send us the street/city/zip of the financial center location. Thank you.
user: Well maybe we wouldn’t have this problem if y’all stopped charging fees 😡😤
agent: We understand your frustration.  Please send the requested information so we may address it with the appropriate parties. Ty!
user: You won’t do anything.
agent: If you change your mind, please send the requested information as we'd like to share with the appropriate parties. Ty!

### Response:
Customer is complaining about the bank staff who were wandering around instead of helping the customers. Agent requests for the location details of the bank to share it with appropriate parties for resolving the issue.