user: selling online super off peak tickets for time tickets are not valid. You rip off customers with misleading fare availability
agent: How do you mean sorry, Amalia?
user: Bought tickets a month ago for Jan-March at 7.43 h. you were selling super off peak. Now discovered that Website is selling option not valid You cannot sell tickets and then say this fare is not valid at the time you buy.
agent: Do you have a screenshot of this at all?
user: Why are you giving an option super off peak at 7.43 am if then is not valid? This is ripping off customers who then have to buy again ticket Fanny thing since I started to write the customer service now you do not offer this fare anymore. Why you did it before? Should I have to loose all my money?
agent: Not sure why these are showing as Super Off-Peak. If you've booked these already please contact our Aftersales team through LiveChat so that they can look in to this further:
user: Already sent several waiting for a call.pretty sure nothing is changing.I write to journal as people should be aware
agent: I can't recreate this issue when booking here, so the team will look in to this further and get back to you if you've requested a call back

Customer is complaining about the online selling super off peak tickets where the tickets are not valid and tells that misleading customers with fare availability. Agent updates that they can recreate this issue when booking there and the team will look into this issue and will get back to them if they have requested a call back.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: selling online super off peak tickets for time tickets are not valid. You rip off customers with misleading fare availability
agent: How do you mean sorry, Amalia?
user: Bought tickets a month ago for Jan-March at 7.43 h. you were selling super off peak. Now discovered that Website is selling option not valid You cannot sell tickets and then say this fare is not valid at the time you buy.
agent: Do you have a screenshot of this at all?
user: Why are you giving an option super off peak at 7.43 am if then is not valid? This is ripping off customers who then have to buy again ticket Fanny thing since I started to write the customer service now you do not offer this fare anymore. Why you did it before? Should I have to loose all my money?
agent: Not sure why these are showing as Super Off-Peak. If you've booked these already please contact our Aftersales team through LiveChat so that they can look in to this further:
user: Already sent several waiting for a call.pretty sure nothing is changing.I write to journal as people should be aware
agent: I can't recreate this issue when booking here, so the team will look in to this further and get back to you if you've requested a call back

### Response:
Customer is complaining about the online selling super off peak tickets where the tickets are not valid and tells that misleading customers with fare availability. Agent updates that they can recreate this issue when booking there and the team will look into this issue and will get back to them if they have requested a call back.