user: 44 Beach Dr, Little Compton, RI. Send somebody here NOW!!! !
agent: I can help with service issues. The equipment is online at this time. What's going on? -StephanieA
user: YOU TELL ME STEPHANIE!!!!
agent: Are you getting this message on all TVs? -StephanieA
user: Yes.
agent: Is the cable straight from the wall to the mini box or is there a splitter? -StephanieA
user: Straight from the wall to the mini box
agent: I've sent a signal to reset the mini box. Please wait 20 minutes and let me know the outcome. -StephanieA
user: Nothing.
agent: Please swap the ends of the cable, what's in the wall put in the mini box and vice versa. -StephanieA
user: Didn’t work.
agent: We will need to schedule an appointment to get this resolved. Please follow/DM us to continue. -StephanieA
user: I’m at a rental house. I won’t schedule an appointment because I want the next people who rent this house to be just as miserable. I hope I die.
agent: I'm truly sorry we've made you feel this way. If you change your mind and decide to schedule an appointment, we are here 24/7 for support. I apologize for any inconvenience this has caused. -StephanieA

Customer is facing service issue. Agent insist customer to scheduled an appointment to get it resolved.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: 44 Beach Dr, Little Compton, RI. Send somebody here NOW!!! !
agent: I can help with service issues. The equipment is online at this time. What's going on? -StephanieA
user: YOU TELL ME STEPHANIE!!!!
agent: Are you getting this message on all TVs? -StephanieA
user: Yes.
agent: Is the cable straight from the wall to the mini box or is there a splitter? -StephanieA
user: Straight from the wall to the mini box
agent: I've sent a signal to reset the mini box. Please wait 20 minutes and let me know the outcome. -StephanieA
user: Nothing.
agent: Please swap the ends of the cable, what's in the wall put in the mini box and vice versa. -StephanieA
user: Didn’t work.
agent: We will need to schedule an appointment to get this resolved. Please follow/DM us to continue. -StephanieA
user: I’m at a rental house. I won’t schedule an appointment because I want the next people who rent this house to be just as miserable. I hope I die.
agent: I'm truly sorry we've made you feel this way. If you change your mind and decide to schedule an appointment, we are here 24/7 for support. I apologize for any inconvenience this has caused. -StephanieA

### Response:
Customer is facing service issue. Agent insist customer to scheduled an appointment to get it resolved.