user: Just got home from our shop and found this in our apples 🤦‍♂️ #badapple
agent: Hi Kevin, thanks for getting in touch, please could you elaborate on what was found in your apples? I am unable to see anything. TY- Hannah.
user: What was found was a rotten Apple. Couldn't really get a better picture as it was leaking every where 😂
agent: I'll also need products bar code and date are along with them previous details, so I can get this issue logged here internally. 2/3 Hi there Kevin, so sorry to see that you have a bad apple. Can you DM me your full name &amp; address, the store and purchase price.1/3 With your permission I would be able to pass this back onto our supplier too. Thanks, James. 3/3
user: Should be with you now. Many thanks
agent: I have responded to your DM Kevin. TY - Jayne

Customer is complaining about rotten apple. Agent requests for the date and barcode of the product and would pass back onto the supplier.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Just got home from our shop and found this in our apples 🤦‍♂️ #badapple
agent: Hi Kevin, thanks for getting in touch, please could you elaborate on what was found in your apples? I am unable to see anything. TY- Hannah.
user: What was found was a rotten Apple. Couldn't really get a better picture as it was leaking every where 😂
agent: I'll also need products bar code and date are along with them previous details, so I can get this issue logged here internally. 2/3 Hi there Kevin, so sorry to see that you have a bad apple. Can you DM me your full name &amp; address, the store and purchase price.1/3 With your permission I would be able to pass this back onto our supplier too. Thanks, James. 3/3
user: Should be with you now. Many thanks
agent: I have responded to your DM Kevin. TY - Jayne

### Response:
Customer is complaining about rotten apple. Agent requests for the date and barcode of the product and would pass back onto the supplier.