user: hey, trying to book tickets over the festive season but can't get assigned seats and it says unconfirmed. should I wait? thks!
agent: Hello. When are you travelling please? - Jordan
user: Hey Jordan, 23rd-27th Dec?
agent: Upgrade work is taking place and the timetable is being revised. Booking horizons can be found here: - Jordan
user: thanks, but it doesn't tell me anything that helps? will there be trains, and why can't I book a seat for example? should I wait or book?
agent: Yes, there will be trains over the holidays but we are waiting for Network Rail to confirmed the revised timetable. (1/2) Once confirmed, you'll be able to reserve seats - Jordan (2/2)
user: ahh okay, I'll hang on a bit longer then. thanks Jordan
agent: You're welcome! - Jordan

Customer unconfirmed seats after he  has booked a tickets. Agent has explaining about revised timetable of network train u and hoping the customer about the booking once he gets confirmation.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: hey, trying to book tickets over the festive season but can't get assigned seats and it says unconfirmed. should I wait? thks!
agent: Hello. When are you travelling please? - Jordan
user: Hey Jordan, 23rd-27th Dec?
agent: Upgrade work is taking place and the timetable is being revised. Booking horizons can be found here: - Jordan
user: thanks, but it doesn't tell me anything that helps? will there be trains, and why can't I book a seat for example? should I wait or book?
agent: Yes, there will be trains over the holidays but we are waiting for Network Rail to confirmed the revised timetable. (1/2) Once confirmed, you'll be able to reserve seats - Jordan (2/2)
user: ahh okay, I'll hang on a bit longer then. thanks Jordan
agent: You're welcome! - Jordan

### Response:
Customer unconfirmed seats after he  has booked a tickets. Agent has explaining about revised timetable of network train u and hoping the customer about the booking once he gets confirmation.