user: again restricting limits in spend.. £80! How is this helping the lower wage families?! #Disgusting
agent: Hi, sorry you feel this way, the spend amount is based on your average spend from the past (1) 8 weeks and the 8 weeks before Christmas last year. I will pass your feedback on to the Loyalty department. - Georgina (2)
user: And it'll be ignored as my last complaint was before. Rewards shouldn't be based on assumptions as situations change Plus we haven't really shopped here the past 8 weeks recently.. maybe past 2-3 weeks max as we've shopped elsewhere cheaper
agent: I'm really sorry you feel this way, I have passed your feedback on. - Georgina
user: But not really sorry, Let's be honest... it's just the polite thing to say. I know it's not you personally Georgina, But my god, Morrison's is getting worse for this
agent: We do take your feedback seriously and I do understand your frustration. If I can help you with anything else give me a shout. - G

Customer complaining about restricting limits in speed and how it will be helping for lower wage families. Agent updated that he will take his feedback seriously and  he will pass his feedback on to the loyalty department.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: again restricting limits in spend.. £80! How is this helping the lower wage families?! #Disgusting
agent: Hi, sorry you feel this way, the spend amount is based on your average spend from the past (1) 8 weeks and the 8 weeks before Christmas last year. I will pass your feedback on to the Loyalty department. - Georgina (2)
user: And it'll be ignored as my last complaint was before. Rewards shouldn't be based on assumptions as situations change Plus we haven't really shopped here the past 8 weeks recently.. maybe past 2-3 weeks max as we've shopped elsewhere cheaper
agent: I'm really sorry you feel this way, I have passed your feedback on. - Georgina
user: But not really sorry, Let's be honest... it's just the polite thing to say. I know it's not you personally Georgina, But my god, Morrison's is getting worse for this
agent: We do take your feedback seriously and I do understand your frustration. If I can help you with anything else give me a shout. - G

### Response:
Customer complaining about restricting limits in speed and how it will be helping for lower wage families. Agent updated that he will take his feedback seriously and  he will pass his feedback on to the loyalty department.