user: who can I speak to about noise from idling trains on the mainline in Bath? Freight and passenger, late at night, residential area
agent: Hi there. How can I help? Rachel
user: Hi. I live v near the mainline just to the east of Oldfield Park. Be good if idling trains could cut / reduce noise.
agent: I will be sure to record your feedback. We don't run freight trains, but the passenger services we do run, especially at night is very limited. Apologies for any inconvenience. Rachel
user: freight trains on the westmoreland siding are the worst. But increasingly your trains too. Who do I speak to re freight trains... please could passenger trains lower engine noise, or be stopped in less residential areas, esp late at night? Thanks Hi - any ideas on this one? I didn't really get an answer about freight trains. Thanks
agent: Hello. You can find out more information here: . Contact details for Network Rail can be found as well. - Jordan

The customer is complaining that noise from the idling trains on the mainline in the bath. The agent gave the contact details of network rail.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: who can I speak to about noise from idling trains on the mainline in Bath? Freight and passenger, late at night, residential area
agent: Hi there. How can I help? Rachel
user: Hi. I live v near the mainline just to the east of Oldfield Park. Be good if idling trains could cut / reduce noise.
agent: I will be sure to record your feedback. We don't run freight trains, but the passenger services we do run, especially at night is very limited. Apologies for any inconvenience. Rachel
user: freight trains on the westmoreland siding are the worst. But increasingly your trains too. Who do I speak to re freight trains... please could passenger trains lower engine noise, or be stopped in less residential areas, esp late at night? Thanks Hi - any ideas on this one? I didn't really get an answer about freight trains. Thanks
agent: Hello. You can find out more information here: . Contact details for Network Rail can be found as well. - Jordan

### Response:
The customer is complaining that noise from the idling trains on the mainline in the bath. The agent gave the contact details of network rail.