user: why does it take so lone to reset a password. 30 hours and no word yet??? ?
agent: We value your privacy and security. We've got an article with more information about account recovery:
user: I’ve already did this. It said I would have instructions within 24 hours. It’s been at least 36 hours I’ve heard nothing.
agent: Check the status of the recovery process by going to For more information:
user: That didn't work, it started the recover process all over again. 😂😂 That started the whole thing over again and it never offers me the 2 step process The instructions online BTW are for iOS10.2 or earlier, my phone says iOS11.0.3 so none of the instructions are workable.
agent: For iOS 11.0.3 go to Settings &gt; your name &gt; Password &amp; Security. DM us if that doesn't help and we'll continue with you there.

Customer is complaining why its taking more time to reset a password since they have waited for 30 hrs and still no response. Agent updates for ios 11.0.3 follow steps, go to setting, their name, password, Security. If it doesn't help then DM them so that they can continue with them in provided URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: why does it take so lone to reset a password. 30 hours and no word yet??? ?
agent: We value your privacy and security. We've got an article with more information about account recovery:
user: I’ve already did this. It said I would have instructions within 24 hours. It’s been at least 36 hours I’ve heard nothing.
agent: Check the status of the recovery process by going to For more information:
user: That didn't work, it started the recover process all over again. 😂😂 That started the whole thing over again and it never offers me the 2 step process The instructions online BTW are for iOS10.2 or earlier, my phone says iOS11.0.3 so none of the instructions are workable.
agent: For iOS 11.0.3 go to Settings &gt; your name &gt; Password &amp; Security. DM us if that doesn't help and we'll continue with you there.

### Response:
Customer is complaining why its taking more time to reset a password since they have waited for 30 hrs and still no response. Agent updates for ios 11.0.3 follow steps, go to setting, their name, password, Security. If it doesn't help then DM them so that they can continue with them in provided URL.