user: can I have my 2325 credits back in Ww2?, I got robbed for me and I’m kinda angry about it
agent: Hello there, we apologize for the delay. Can you clarify your current issue? Please be sure you keep us posted. Thank you.
user: I used 2325 credits on quarter matser and I played one war game and it started those challenges when I wasn’t doing them and I went to do they they where gone
agent: Unfortunately, once a challenged is activated please note that this is in general game time. Meaning that the timer will start once you start once any match/game is started. I apologize for the confusion.
user: It was a tdm and don challenge in war? I wasn’t even in this game types
agent: Unfortunately, we are not able to provide this content. I really do apologize for the frustration this may have caused.

Customer is complaining about the credit back in Ww2 which was robbed. Agent apologised and informed general game timing.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: can I have my 2325 credits back in Ww2?, I got robbed for me and I’m kinda angry about it
agent: Hello there, we apologize for the delay. Can you clarify your current issue? Please be sure you keep us posted. Thank you.
user: I used 2325 credits on quarter matser and I played one war game and it started those challenges when I wasn’t doing them and I went to do they they where gone
agent: Unfortunately, once a challenged is activated please note that this is in general game time. Meaning that the timer will start once you start once any match/game is started. I apologize for the confusion.
user: It was a tdm and don challenge in war? I wasn’t even in this game types
agent: Unfortunately, we are not able to provide this content. I really do apologize for the frustration this may have caused.

### Response:
Customer is complaining about the credit back in Ww2 which was robbed. Agent apologised and informed general game timing.