user: is there no trains running to Guildford this morning? First one at 12 today and takes nearly 2 hours? !
agent: Hi Claire. Can you confirm where you are travelling from please? Natalie
user: Reading-Guildford
agent: Thank you. There are scheduled engineering works in place so replacement bus services are running between Reading and Wokingham. You can then catch a train from Wokingham to Guildford. Natalie
user: Thanks anyway I can find out times for the bus?
agent: Yes - please check:
user: Unfortunately Natalie whenever I go to find bus times it comes up with this message... It shows me other days fine just not today?
agent: That's odd - it's showing me the same error when I use a mobile but it's working fine on a desktop. Sorry about this. I'll get this reported. Around what time were you looking to travel please? Natalie
user: ASAP
agent: Next bus leaves Reading at 0855. Change for the 0936 train at Wokingham. Natalie Here's the next service. Natalie

Customer inquires about trains availability. Agent provide an URL for next service available.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: is there no trains running to Guildford this morning? First one at 12 today and takes nearly 2 hours? !
agent: Hi Claire. Can you confirm where you are travelling from please? Natalie
user: Reading-Guildford
agent: Thank you. There are scheduled engineering works in place so replacement bus services are running between Reading and Wokingham. You can then catch a train from Wokingham to Guildford. Natalie
user: Thanks anyway I can find out times for the bus?
agent: Yes - please check:
user: Unfortunately Natalie whenever I go to find bus times it comes up with this message... It shows me other days fine just not today?
agent: That's odd - it's showing me the same error when I use a mobile but it's working fine on a desktop. Sorry about this. I'll get this reported. Around what time were you looking to travel please? Natalie
user: ASAP
agent: Next bus leaves Reading at 0855. Change for the 0936 train at Wokingham. Natalie Here's the next service. Natalie

### Response:
Customer inquires about trains availability. Agent provide an URL for next service available.