user: Dear if you know there is no money in the account, don't swipe the card, it's that damn simple.
agent: Did something happen to make you say this? If so, please tell me more (no account numbers). I'm here to help.
user: YES! I hate Wells Fargo's slimy dirty sneaky tricky ways to scam people out of more money when they need it most. It makes me sick
agent: If there's a specific experience that made you feel unhappy with us, please let me know (no account numbers).

Customer is saying that there is no money in the account and not to swap. Customer is using slang language as well. Agent is asking customer's account number. Since the customer is unhappy.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Dear if you know there is no money in the account, don't swipe the card, it's that damn simple.
agent: Did something happen to make you say this? If so, please tell me more (no account numbers). I'm here to help.
user: YES! I hate Wells Fargo's slimy dirty sneaky tricky ways to scam people out of more money when they need it most. It makes me sick
agent: If there's a specific experience that made you feel unhappy with us, please let me know (no account numbers).

### Response:
Customer is saying that there is no money in the account and not to swap. Customer is using slang language as well. Agent is asking customer's account number. Since the customer is unhappy.