user: Hi BA on flight BA0018 from incheon today and am not going to make bag check. Is there anyone i can contact to speed thru?
agent: Hi, Luca. I've tried calling you, however the call is going straight to voicemail. Do you have a number I can reach you on?
user: I’m not sure if i can receive calls in Korea, i have enabled all my roaming features if it’s now working. I can make a whatsapp phonecall if that is possible as that only uses data I have added a travel module so i should be able to make and receive calls now. Should be 07704 499073 just to double check
agent: Hi, Luca. Thanks for your time on the phone today. I'm genuinely sorry I couldn't give you the assistance needed. I do hope you manage 1/2 to get through to your agent before your departure time. Many thanks.  2/2
user: Couldnt contact so I ditched the bottle of wine i had and managed to sprint through security and get to the gate in 20 minutes somehow. I would like to thank BA customer service though who were exceptional, especially at Incheon when i was a sweaty panicked mess.
agent: We're really pleased to hear you made it, Luca. I'll pass your kind words on to the staff at Incheon.

Customer enquired about the flight and asked some contact details. Agent asked the customer details.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Hi BA on flight BA0018 from incheon today and am not going to make bag check. Is there anyone i can contact to speed thru?
agent: Hi, Luca. I've tried calling you, however the call is going straight to voicemail. Do you have a number I can reach you on?
user: I’m not sure if i can receive calls in Korea, i have enabled all my roaming features if it’s now working. I can make a whatsapp phonecall if that is possible as that only uses data I have added a travel module so i should be able to make and receive calls now. Should be 07704 499073 just to double check
agent: Hi, Luca. Thanks for your time on the phone today. I'm genuinely sorry I couldn't give you the assistance needed. I do hope you manage 1/2 to get through to your agent before your departure time. Many thanks.  2/2
user: Couldnt contact so I ditched the bottle of wine i had and managed to sprint through security and get to the gate in 20 minutes somehow. I would like to thank BA customer service though who were exceptional, especially at Incheon when i was a sweaty panicked mess.
agent: We're really pleased to hear you made it, Luca. I'll pass your kind words on to the staff at Incheon.

### Response:
Customer enquired about the flight and asked some contact details. Agent asked the customer details.