user: When using Backup Plus Slim for Mac, to open files in a PC, I can open pictures and some txt files, but not My Documents. Help!
agent: What specific error do you get when trying to open My Document data from external on PC? Is drive formatted for a Mac or a PC? What is 1/2 your Windows operating system?
user: Using WIndows 8. Installed software. When trying to open folder it shows as Read Only file.
agent: To confirm, you are opening "My Document" files that are stored on the external drive? Were these files manually moved over from a (1/2) different computer or was some kind of backup software used to move the files over?
user: Opening from external hard drive. Used TimeMachine in my MacBook Pro for moving files to ext drive
agent: Connect the drive to the Mac: drag/drop your files to the drive. Then, connect the device to the PC, you should be able to access your data.
user: I don't have the Mac anymore. Is that the only way to fix this?
agent: Time Machine was not designed to restore on PC. Would recommend contacting Apple to see if this is possible.

Customer is complaining that when they try to open files on PC using Backup Plus Slim for Mac its opening Pictures and some text files instead of their Documents. Agent updates that time machine was not designed to restore on PC and recommended to contact Apple to solve this issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: When using Backup Plus Slim for Mac, to open files in a PC, I can open pictures and some txt files, but not My Documents. Help!
agent: What specific error do you get when trying to open My Document data from external on PC? Is drive formatted for a Mac or a PC? What is 1/2 your Windows operating system?
user: Using WIndows 8. Installed software. When trying to open folder it shows as Read Only file.
agent: To confirm, you are opening "My Document" files that are stored on the external drive? Were these files manually moved over from a (1/2) different computer or was some kind of backup software used to move the files over?
user: Opening from external hard drive. Used TimeMachine in my MacBook Pro for moving files to ext drive
agent: Connect the drive to the Mac: drag/drop your files to the drive. Then, connect the device to the PC, you should be able to access your data.
user: I don't have the Mac anymore. Is that the only way to fix this?
agent: Time Machine was not designed to restore on PC. Would recommend contacting Apple to see if this is possible.

### Response:
Customer is complaining that when they try to open files on PC using Backup Plus Slim for Mac its opening Pictures and some text files instead of their Documents. Agent updates that time machine was not designed to restore on PC and recommended to contact Apple to solve this issue.