user: 935 Ncl to London delayed so London to Chicago will have left by the time I get there
agent: Hi Neil. I'm sorry your flight has been delayed this morning due to the fog in the London area. Our colleagues at London Heathrow will 1/2 be able to look at the rebooking options when you arrive there. I'm sorry we can't reroute you via Amsterdam or Dublin.  2/2
user: I’d love to talk to your colleagues at Heathrow been queuing for 3 hours so far to do it The queue to rebook is more than 3 and half hours long where’s your customer care ?
agent: We appreciate how frustrating it is waiting around, Neil. 1/2 The staff at the desks are doing their best to get all passengers rebooked as quickly as possible.  2/2

Customer is complaining about delayed of flight.So he missing another flight. Agent updated that staff at the desk are doing their best to get all passengers rebooked as quickly as possible.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: 935 Ncl to London delayed so London to Chicago will have left by the time I get there
agent: Hi Neil. I'm sorry your flight has been delayed this morning due to the fog in the London area. Our colleagues at London Heathrow will 1/2 be able to look at the rebooking options when you arrive there. I'm sorry we can't reroute you via Amsterdam or Dublin.  2/2
user: I’d love to talk to your colleagues at Heathrow been queuing for 3 hours so far to do it The queue to rebook is more than 3 and half hours long where’s your customer care ?
agent: We appreciate how frustrating it is waiting around, Neil. 1/2 The staff at the desks are doing their best to get all passengers rebooked as quickly as possible.  2/2

### Response:
Customer is complaining about delayed of flight.So he missing another flight. Agent updated that staff at the desk are doing their best to get all passengers rebooked as quickly as possible.