user: Worst online shopping guarantee product delivery in 24 hours yet no update on product delivery.
agent: I'm sorry for the trouble. Have you reported this to our support team here: ?
user: Called your customer support at 180030009009. Didn't get any update from them.
agent: Please provide your details here: I'll look into the issue and get back to you.
user: Registered my complain 4 times to your customer support yet no sign of product delivery.
agent: I'm sorry for the trail with your concern, I understand that this is already reported to our support. 1/3  above so that we can get back to you with any update. Appreciate your understanding. 3/3  However, to gain access to your account, your details should be provided in the link shared 2/3
user: This is really frustrating. You haven't taken any action even after 5 complains. I didn't see any update.
agent: If you've shared the details, you might have received an email from us. Please check.
user: I didn't seen any product delivery updates in your mail. It seems guys are just sending email to collect customer feedback.
agent: If you're unable to locate the correspondence from us, kindly fill in the form again here:

Customer is complaining about the product which is not delivered on time.. Agent informed to provided the details on URL and their support team will work on it.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Worst online shopping guarantee product delivery in 24 hours yet no update on product delivery.
agent: I'm sorry for the trouble. Have you reported this to our support team here: ?
user: Called your customer support at 180030009009. Didn't get any update from them.
agent: Please provide your details here: I'll look into the issue and get back to you.
user: Registered my complain 4 times to your customer support yet no sign of product delivery.
agent: I'm sorry for the trail with your concern, I understand that this is already reported to our support. 1/3  above so that we can get back to you with any update. Appreciate your understanding. 3/3  However, to gain access to your account, your details should be provided in the link shared 2/3
user: This is really frustrating. You haven't taken any action even after 5 complains. I didn't see any update.
agent: If you've shared the details, you might have received an email from us. Please check.
user: I didn't seen any product delivery updates in your mail. It seems guys are just sending email to collect customer feedback.
agent: If you're unable to locate the correspondence from us, kindly fill in the form again here:

### Response:
Customer is complaining about the product which is not delivered on time.. Agent informed to provided the details on URL and their support team will work on it.