user: Hey fix your Android app. It's not properly syncing when I'm using Chromecast on the app.
agent: Hi there! Can you let us know what device and version of Spotify you're using? We'll see what we can suggest /DR
user: Android Moto G v5.1 for the device. Spotify v8.4.22.857
agent: Thanks for that. Does logging out, restarting your device, and logging back into Spotify help with resyncing? Keep us in the loop /JI
user: That part works fine as it should. What the issue with the app is that when I sync it to Chromecast, it unsyncs it after 1 song (1/2) (2/2) When I go to resync it to Chromecast, it says "For premium users only". It's my own device. I've had to change the Chromecast to YouTube or Twitch just to turn the Spotify Chromecast off.
agent: Can you try reinstalling the app on your phone using the steps here:
user: It's fixed now.
agent: Cool! Glad to hear it's working now. Just give us a shout if you need help with anything else. We're just a tweet away 🙂 /LM

Customer complains Chromecast which is not working in the app. Agent provided the link where the steps are available to reinstall the app.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Hey fix your Android app. It's not properly syncing when I'm using Chromecast on the app.
agent: Hi there! Can you let us know what device and version of Spotify you're using? We'll see what we can suggest /DR
user: Android Moto G v5.1 for the device. Spotify v8.4.22.857
agent: Thanks for that. Does logging out, restarting your device, and logging back into Spotify help with resyncing? Keep us in the loop /JI
user: That part works fine as it should. What the issue with the app is that when I sync it to Chromecast, it unsyncs it after 1 song (1/2) (2/2) When I go to resync it to Chromecast, it says "For premium users only". It's my own device. I've had to change the Chromecast to YouTube or Twitch just to turn the Spotify Chromecast off.
agent: Can you try reinstalling the app on your phone using the steps here:
user: It's fixed now.
agent: Cool! Glad to hear it's working now. Just give us a shout if you need help with anything else. We're just a tweet away 🙂 /LM

### Response:
Customer complains Chromecast which is not working in the app. Agent provided the link where the steps are available to reinstall the app.