user: are you ever gonna deliver my COD WW2 only pre ordered it in June!! !
agent: What delivery date were you given in your original order confirmation email?
user: Friday which was the release date
agent: What is showing on your tracking? I'm afraid we don't have access to account details here on Twitter.
user: Obviously ain’t even left yet Oh n here’s my original order I’ve only contacted customer services 5 times and sent 2 complaint emails in 3 days n gotten nothing but lies and fake promises
agent: What Customer Service advise you when you contacted the last time?
user: That it would be delivered today not looking likely though is it?
agent: Orders can ship the day of delivery and still arrive on time. Please keep us posted, we want to help any way we can, Andrew!

COD WWII was pre-ordered to arrive on day of release but had not arrived. Items can be sent same day (but it didn't arrive, useless help so hard to put a good response in here).
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: are you ever gonna deliver my COD WW2 only pre ordered it in June!! !
agent: What delivery date were you given in your original order confirmation email?
user: Friday which was the release date
agent: What is showing on your tracking? I'm afraid we don't have access to account details here on Twitter.
user: Obviously ain’t even left yet Oh n here’s my original order I’ve only contacted customer services 5 times and sent 2 complaint emails in 3 days n gotten nothing but lies and fake promises
agent: What Customer Service advise you when you contacted the last time?
user: That it would be delivered today not looking likely though is it?
agent: Orders can ship the day of delivery and still arrive on time. Please keep us posted, we want to help any way we can, Andrew!

### Response:
COD WWII was pre-ordered to arrive on day of release but had not arrived. Items can be sent same day (but it didn't arrive, useless help so hard to put a good response in here).