user: Love how can’t complete basic maths... Run start - run finish is 15mins?
agent: Mind if we take this one? Just to clarify, is this your Apple Activity app?
user: Yep. Used the Nike app to record. Couldn’t understand why Nike app showed me a 15min workout but showed the start stop time that’s 30mins+
agent: To clarify, does your run look accurate within the NRC app?
user: No. Halved the run time and distance but shows the app starting and finishing at the correct time.
agent: What device, OS, and version of the NRC app are you using? Could you pass us a screenshot of the run?
user: iPhone 6+. Newest OS. And the run was done on the version prior yesterday’s update.
agent: Just to clarify, are you using iOS 11.1 and NRC app version 5.10?
user: Yes to 11.1 and I used the previous update to 5.10 because I didn’t see the update.
agent: We recommend editing your run to match the duration it should be. Go ahead and log out&gt; log in and go on a test run. Report back.

Customer is complaining about the Nike app which showed them 15 mins workout but showed the start stop time that's 30 mins. Agent recommended editing their run to match the duration, go ahead and logout and then log in and go on a test run and report back.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Love how can’t complete basic maths... Run start - run finish is 15mins?
agent: Mind if we take this one? Just to clarify, is this your Apple Activity app?
user: Yep. Used the Nike app to record. Couldn’t understand why Nike app showed me a 15min workout but showed the start stop time that’s 30mins+
agent: To clarify, does your run look accurate within the NRC app?
user: No. Halved the run time and distance but shows the app starting and finishing at the correct time.
agent: What device, OS, and version of the NRC app are you using? Could you pass us a screenshot of the run?
user: iPhone 6+. Newest OS. And the run was done on the version prior yesterday’s update.
agent: Just to clarify, are you using iOS 11.1 and NRC app version 5.10?
user: Yes to 11.1 and I used the previous update to 5.10 because I didn’t see the update.
agent: We recommend editing your run to match the duration it should be. Go ahead and log out&gt; log in and go on a test run. Report back.

### Response:
Customer is complaining about the Nike app which showed them 15 mins workout but showed the start stop time that's 30 mins. Agent recommended editing their run to match the duration, go ahead and logout and then log in and go on a test run and report back.