user: . no #PowerfulAnswers from you today. Thankful family member is #Teamiphone allowing me to use hotspot so I can work while on call. Let's see what happens at 8am, #PowerfulAnswers then? Hope technician is competent.
agent: It would be our pleasure to assist
user: Peruse ticket #nyeg0m1ucf. will be receiving formal complaint.
agent: Thank you for the information. Follow and DM for further assistance.
user: Wasted all of yesterday with you Just informing that #PowerfulAnswers were not received and more importantly patient care not compromised thanks to #iPhone #hotspot of my family member.
agent: We'd be glad to assist. Please follow and DM
user: Guess who has yet to arrive to assist? Imagine one has to go work and don't have luxury to be incompetent. Me waiting on #PowerfulAnswers.
agent: What's going on? You still a question about credit?

The customer informs that #PowerfulAnswers were not received and adds that the patient care not compromised. The agent asks to DM to assist further to get the issue resolved.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: . no #PowerfulAnswers from you today. Thankful family member is #Teamiphone allowing me to use hotspot so I can work while on call. Let's see what happens at 8am, #PowerfulAnswers then? Hope technician is competent.
agent: It would be our pleasure to assist
user: Peruse ticket #nyeg0m1ucf. will be receiving formal complaint.
agent: Thank you for the information. Follow and DM for further assistance.
user: Wasted all of yesterday with you Just informing that #PowerfulAnswers were not received and more importantly patient care not compromised thanks to #iPhone #hotspot of my family member.
agent: We'd be glad to assist. Please follow and DM
user: Guess who has yet to arrive to assist? Imagine one has to go work and don't have luxury to be incompetent. Me waiting on #PowerfulAnswers.
agent: What's going on? You still a question about credit?

### Response:
The customer informs that #PowerfulAnswers were not received and adds that the patient care not compromised. The agent asks to DM to assist further to get the issue resolved.