user: ok, I need to change the shipping address on some shipments, I just realized they're going to the wrong place.
agent: If the order hasn't entered the shipping process then you can edit the address
user: I successfully did it with 2 items, but someone named murfbooks is being difficult. I told them I wanted a refund if they won't cooperate.
agent: Hi, glad to hear you were able to do this for both items. Have they submitted the refund ?
user: No. I only put in the initial order an hour ago. They were quick to respond the first time, but now have not replied for about 15 minutes.
agent: Ah okay- Has the order been marked as shipped?
user: I am not sure... It says edit order, but it won't let me cuz it's 3rd party.
agent: Please allow the seller a bit longer to respond.

Customer wants to change address ordered items are shipped to, and it only updated for 2 out of 3 items. The third items is with a seller on the site who will need a bit longer to respond and do the update.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: ok, I need to change the shipping address on some shipments, I just realized they're going to the wrong place.
agent: If the order hasn't entered the shipping process then you can edit the address
user: I successfully did it with 2 items, but someone named murfbooks is being difficult. I told them I wanted a refund if they won't cooperate.
agent: Hi, glad to hear you were able to do this for both items. Have they submitted the refund ?
user: No. I only put in the initial order an hour ago. They were quick to respond the first time, but now have not replied for about 15 minutes.
agent: Ah okay- Has the order been marked as shipped?
user: I am not sure... It says edit order, but it won't let me cuz it's 3rd party.
agent: Please allow the seller a bit longer to respond.

### Response:
Customer wants to change address ordered items are shipped to, and it only updated for 2 out of 3 items. The third items is with a seller on the site who will need a bit longer to respond and do the update.