user: Two orders delivered today, both deliveries screwed up! My house is on Google Maps, what more can I do ?? ?
agent: I'm sorry for the delivery trouble! Without posting personal/account info, please tell us more about what's going on.
user: Deliveries to our home are often misdelivered...we’re on google maps but set back behind another house altho clearly visible from street
agent: Sorry to hear that, do you notice these issues happening with a particular carrier?
user: It’s not carrier specific, but it happens more often in bad weather or when the city is busy...
agent: Have you reached out to us to report these issues? :
user: Over and over and over and over and over...and Customer Service has gotten worse and basically doesn’t care as long as it arrives eventually
agent: Sorry to hear that Andrea. Are you currently having an issue with a delivery?

Customer is complaining about the missing  delivery. Agent asks whether currently they have issue with a delivery.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Two orders delivered today, both deliveries screwed up! My house is on Google Maps, what more can I do ?? ?
agent: I'm sorry for the delivery trouble! Without posting personal/account info, please tell us more about what's going on.
user: Deliveries to our home are often misdelivered...we’re on google maps but set back behind another house altho clearly visible from street
agent: Sorry to hear that, do you notice these issues happening with a particular carrier?
user: It’s not carrier specific, but it happens more often in bad weather or when the city is busy...
agent: Have you reached out to us to report these issues? :
user: Over and over and over and over and over...and Customer Service has gotten worse and basically doesn’t care as long as it arrives eventually
agent: Sorry to hear that Andrea. Are you currently having an issue with a delivery?

### Response:
Customer is complaining about the missing  delivery. Agent asks whether currently they have issue with a delivery.