user: Updated my phone now Siri randomly comes on &amp; music randomly stops playing. Fix it!
agent: We want to be sure that you can use Siri and listen to your music as you'd expect. Which music app are you using? Are you connected to any Bluetooth devices when you experience this behavior?
user: Apple Music &amp; Spotify. Connected via apple head phones. No Bluetooth devices
agent: OK, to help us isolate the issue, do you experience the same behavior when you don't have headphones connected?
user: No only when headphones connected
agent: It sounds simplistic, but have you tried powering off your iPhone completely and restarting? If not, give that a try and let us know if that helps.
user: Tried restarting, Siri still randomly coming on, music stops playing randomly
agent: Do you have a different pair of headphones you could use to test with? Does the same issue occur? Please DM us your answer.

Customer is complaining about music randomly stops playing. Agent updated that if the pair of headphones could use to test with and if the same issue occur then DM us your answer.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Updated my phone now Siri randomly comes on &amp; music randomly stops playing. Fix it!
agent: We want to be sure that you can use Siri and listen to your music as you'd expect. Which music app are you using? Are you connected to any Bluetooth devices when you experience this behavior?
user: Apple Music &amp; Spotify. Connected via apple head phones. No Bluetooth devices
agent: OK, to help us isolate the issue, do you experience the same behavior when you don't have headphones connected?
user: No only when headphones connected
agent: It sounds simplistic, but have you tried powering off your iPhone completely and restarting? If not, give that a try and let us know if that helps.
user: Tried restarting, Siri still randomly coming on, music stops playing randomly
agent: Do you have a different pair of headphones you could use to test with? Does the same issue occur? Please DM us your answer.

### Response:
Customer is complaining about music randomly stops playing. Agent updated that if the pair of headphones could use to test with and if the same issue occur then DM us your answer.