user: Why did my phone turn to shit after all these recent updates? 🤔
agent: We want your iPhone running great, too. What obstacles are you facing that we can help with today?
user: Battery dies fast as hell now. Phone always is freezing up and I end up having to wait like 15 minutes for it to get unfreeze
agent: Got it. Which iPhone and iOS version are you using under Settings &gt; General &gt; About?
user: 7 Plus and 11.0.3
agent: Install our newest iOS 11.1 update to help: Let us know if this helps improve these issues.

Customer is complaining about the iPhone  that battery dies fast and phone always is freezing up and end up having to wait like 15 minutes for it to get unfreeze. Agent says to install newest IOS 11.1 updates to help :URL let knows if this helps improves these issues.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Why did my phone turn to shit after all these recent updates? 🤔
agent: We want your iPhone running great, too. What obstacles are you facing that we can help with today?
user: Battery dies fast as hell now. Phone always is freezing up and I end up having to wait like 15 minutes for it to get unfreeze
agent: Got it. Which iPhone and iOS version are you using under Settings &gt; General &gt; About?
user: 7 Plus and 11.0.3
agent: Install our newest iOS 11.1 update to help: Let us know if this helps improve these issues.

### Response:
Customer is complaining about the iPhone  that battery dies fast and phone always is freezing up and end up having to wait like 15 minutes for it to get unfreeze. Agent says to install newest IOS 11.1 updates to help :URL let knows if this helps improves these issues.