user: Hi Kindly let me know how you can help me replace my line. Phone lost but still on.
agent: Hi, kindly get a new replacement card and contact us for further assistance. You will need to confirm your full name, ID ..cont ...number, last airtime top up and three frequently dialed numbers.
user: Am at a replacement center but lost the original card with pin n puk. Had changed pin too. Please see DM. Thanks!
agent: Share a reachable contact number and the number to be replaced for assistance.  We are dealing.

Customer is requesting for assistance in replacing the line. Agent requests for the name, ID number, last airtime top up and 3 frequently dialed numbers.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Hi Kindly let me know how you can help me replace my line. Phone lost but still on.
agent: Hi, kindly get a new replacement card and contact us for further assistance. You will need to confirm your full name, ID ..cont ...number, last airtime top up and three frequently dialed numbers.
user: Am at a replacement center but lost the original card with pin n puk. Had changed pin too. Please see DM. Thanks!
agent: Share a reachable contact number and the number to be replaced for assistance.  We are dealing.

### Response:
Customer is requesting for assistance in replacing the line. Agent requests for the name, ID number, last airtime top up and 3 frequently dialed numbers.