user: hi just wonder why you haven't shipped them. It's been two days since I ordered them. Order # 113-4002806-4843420
agent: Hi Giaminac, really sorry you've not received your order yet. Have you received an email advising you of the delay?
user: I didn't know if there's any delay. I received no email regarding to it. Please check what causes the delay.
agent: Following Black Friday and Cyber Monday, there have been some orders that are taking a little longer than normal. Which Amazon site did you order from? etc?
user: . Com I suppose. I was using Amazon application in my android.
agent: What was the delivery date we gave at the checkout and in the confirmation email?
user: December 7 or 8. I worried why you didn't ship at the time I ordered.
agent: As your delivery isn't due for a few days sometimes it takes a little longer to dispatch. Please inform us if it doesn't come in the designated time.

The customer enquires why the product he ordered has not yet been shipped. The agent asks whether the customer received any email advising delay and informs that some orders are taking little longer than usual Following Black Friday and Cyber Monday and asks to inform them if it isn't delivered at the designated time.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: hi just wonder why you haven't shipped them. It's been two days since I ordered them. Order # 113-4002806-4843420
agent: Hi Giaminac, really sorry you've not received your order yet. Have you received an email advising you of the delay?
user: I didn't know if there's any delay. I received no email regarding to it. Please check what causes the delay.
agent: Following Black Friday and Cyber Monday, there have been some orders that are taking a little longer than normal. Which Amazon site did you order from? etc?
user: . Com I suppose. I was using Amazon application in my android.
agent: What was the delivery date we gave at the checkout and in the confirmation email?
user: December 7 or 8. I worried why you didn't ship at the time I ordered.
agent: As your delivery isn't due for a few days sometimes it takes a little longer to dispatch. Please inform us if it doesn't come in the designated time.

### Response:
The customer enquires why the product he ordered has not yet been shipped. The agent asks whether the customer received any email advising delay and informs that some orders are taking little longer than usual Following Black Friday and Cyber Monday and asks to inform them if it isn't delivered at the designated time.