user: Sence OTR update my #GalaxyNote8 won't work with even on HELP!
agent: Hi! Does it happen with other apps? -GB.
user: No sir! Only Twitter! Please help me!
agent: Please, clear the Cache and Data and try again. -GB.
user: Ok.
agent: Do you still have issues with the app? -GB.
user: Yes! Still won't work! Funny thing is it won't even work on Chrome or Samsung internet! Sorry to so long to respond I have to wait till my wife gets home to use her tablet cuz her Note 8 ain't working either on Twitter sense the update!
agent: That's Ok. Since the issue started after the update, the app might not be updated. Please, uninstall the App. and download it again. -GB.

Customer having an issue with GalaxyNote8 not working with 123765 and even on 9242. Agent updated the customer to clear the cache and data and then try again and also updated that to uninstall the app and downloading it again.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Sence OTR update my #GalaxyNote8 won't work with even on HELP!
agent: Hi! Does it happen with other apps? -GB.
user: No sir! Only Twitter! Please help me!
agent: Please, clear the Cache and Data and try again. -GB.
user: Ok.
agent: Do you still have issues with the app? -GB.
user: Yes! Still won't work! Funny thing is it won't even work on Chrome or Samsung internet! Sorry to so long to respond I have to wait till my wife gets home to use her tablet cuz her Note 8 ain't working either on Twitter sense the update!
agent: That's Ok. Since the issue started after the update, the app might not be updated. Please, uninstall the App. and download it again. -GB.

### Response:
Customer having an issue with GalaxyNote8 not working with 123765 and even on 9242. Agent updated the customer to clear the cache and data and then try again and also updated that to uninstall the app and downloading it again.