user: really poor show no food 12.07 Euston to Liverpool 1st class and no contingency #starving #expectmore #poorcustomerservice
agent: Hi Catherine, really sorry to hear this. Have you been able to speak to onboard staff about this at all?
user: Yes have been given a tiny bag of pretzels #longjourneyahead
agent: Apologies Catherine. If you don't receive service on this train then you can claim compensation here:
user: Already have doesn’t solve my hunger tho you should have contingency plans for this type of issue #badplanning
agent: We'll certainly pass your comments on Catherine

Customer is complaining about the food service where there was no food 12.07 from Euston to Liverpool 1st class and also complaints about no contingency. Agent updates that they will certainly pass their comments on.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: really poor show no food 12.07 Euston to Liverpool 1st class and no contingency #starving #expectmore #poorcustomerservice
agent: Hi Catherine, really sorry to hear this. Have you been able to speak to onboard staff about this at all?
user: Yes have been given a tiny bag of pretzels #longjourneyahead
agent: Apologies Catherine. If you don't receive service on this train then you can claim compensation here:
user: Already have doesn’t solve my hunger tho you should have contingency plans for this type of issue #badplanning
agent: We'll certainly pass your comments on Catherine

### Response:
Customer is complaining about the food service where there was no food 12.07 from Euston to Liverpool 1st class and also complaints about no contingency. Agent updates that they will certainly pass their comments on.