user: I have just recieved an email with the confirmation for my pre order of payback delux edition but I don't know where the code is
agent: Sorry for the trouble! We're here to help! Could you link us to the item you are referring to, so we can take a closer look?
user: Need for speed payback delux edition for PS4
agent: (2/2)Your content code will auto-populate, Just click 'Confirm' and your content will be added directly to your PSN account.  Click on the 'Redeem from link found on the Thank You page &amp; sign in w/ your Playstation account. (1/1)
user: Where is the thank you page? The code was not entered automatically It takes me to the redeem code page but it doesnt auto populate the code
agent: Based on the screenshot this won't be avail until 7 Nov at 0:00. You'll then click the link that says "Access your content"(1/2) You should also receive another e-mail letting you know when the content is actually avail, with a similar link. (2/2)

Customer is asking about the email received with the confirmation of my pre order of payback delux edition  but don't no where the code is. Agent says they should receive another e-mail lettering when the contest is actually avail, with a similar link.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I have just recieved an email with the confirmation for my pre order of payback delux edition but I don't know where the code is
agent: Sorry for the trouble! We're here to help! Could you link us to the item you are referring to, so we can take a closer look?
user: Need for speed payback delux edition for PS4
agent: (2/2)Your content code will auto-populate, Just click 'Confirm' and your content will be added directly to your PSN account.  Click on the 'Redeem from link found on the Thank You page &amp; sign in w/ your Playstation account. (1/1)
user: Where is the thank you page? The code was not entered automatically It takes me to the redeem code page but it doesnt auto populate the code
agent: Based on the screenshot this won't be avail until 7 Nov at 0:00. You'll then click the link that says "Access your content"(1/2) You should also receive another e-mail letting you know when the content is actually avail, with a similar link. (2/2)

### Response:
Customer is asking about the email received with the confirmation of my pre order of payback delux edition  but don't no where the code is. Agent says they should receive another e-mail lettering when the contest is actually avail, with a similar link.