user: remind me to cancel my contract on 30th November please
agent: Hi Ryan 😩 Why is it you're looking to cancel exactly? Please DM us more info, we wouldn't want to loose you.
user: Removing the TU app and still charging me the same price even after the 2 year contract is finished, I should be paying a SIM only rate now
agent: There are some alternatives like WiFi Calling &gt; What handset make and model are you using?
user: Samsung galaxy s6 which I have no intention of changing
agent: We'll extend our 4G/Wifi calling compatible handsets. Third party calling/messaging apps may offer similar functionality.
user: Would be helpful to actually get 3g signal let alone 4G, getting one bar of signal where I live is a luxury, your staff say there's 1/2 2/2 coverage but in reality there is none whatsoever
agent: We're always working to improve our network, especially in areas that need it most. We hope you see improvements soon.

Customer wants to quit the contract for charging higher bill even after removing TU app. Agent requests to try other alternatives like WiFi calling and other 3rd party apps.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: remind me to cancel my contract on 30th November please
agent: Hi Ryan 😩 Why is it you're looking to cancel exactly? Please DM us more info, we wouldn't want to loose you.
user: Removing the TU app and still charging me the same price even after the 2 year contract is finished, I should be paying a SIM only rate now
agent: There are some alternatives like WiFi Calling &gt; What handset make and model are you using?
user: Samsung galaxy s6 which I have no intention of changing
agent: We'll extend our 4G/Wifi calling compatible handsets. Third party calling/messaging apps may offer similar functionality.
user: Would be helpful to actually get 3g signal let alone 4G, getting one bar of signal where I live is a luxury, your staff say there's 1/2 2/2 coverage but in reality there is none whatsoever
agent: We're always working to improve our network, especially in areas that need it most. We hope you see improvements soon.

### Response:
Customer wants to quit the contract for charging higher bill even after removing TU app. Agent requests to try other alternatives like WiFi calling and other 3rd party apps.