user: I hope you are planning to hold flight to LGA for a bunch of us stuck on DC tarmac in aa5573 “No gate”
agent: You still have a shot of making the flight. It just got delayed for 10 mins but you'll need to hurry and get there ASAP!
user: Hoping they wait. A whole bunch of us. Just got to gate now
agent: We've got our #wingscrossed for you.
user: I hope AA really steps up if this gets hosed up. I’m standing next to 5 other people waiting for the shuttle to get to the gate for the same LGA flight
agent: Our team is aware you're on your way. Although we can't make any promises, they'll do all they can to assist. We see you made it! Time to sit back relax and our crew will take great care of you.

Customer is complaining that they are planning to hold flight to LGA for a bunch of them stuck on DC tarmac in aa5573. Agent updated although they can't make any promises they'll do all they can to assist.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I hope you are planning to hold flight to LGA for a bunch of us stuck on DC tarmac in aa5573 “No gate”
agent: You still have a shot of making the flight. It just got delayed for 10 mins but you'll need to hurry and get there ASAP!
user: Hoping they wait. A whole bunch of us. Just got to gate now
agent: We've got our #wingscrossed for you.
user: I hope AA really steps up if this gets hosed up. I’m standing next to 5 other people waiting for the shuttle to get to the gate for the same LGA flight
agent: Our team is aware you're on your way. Although we can't make any promises, they'll do all they can to assist. We see you made it! Time to sit back relax and our crew will take great care of you.

### Response:
Customer is complaining that they are planning to hold flight to LGA for a bunch of them stuck on DC tarmac in aa5573. Agent updated although they can't make any promises they'll do all they can to assist.