user: quick question: how can I change the language in which the emails are sent please? My parents don't speak English and I can't find how to set the language to French.
agent: Hi there. Sorry for the late reply. Can you tell us what you need help with?
user: How can I make sure the e-mails they receive regarding their booking are in French rather than in English? Is there a way to change the default language?
agent: Hi there. Have the passengers booked via the French version of our website. If so, then their emails will be in French.
user: They went through a intermediate site so they didn't have control over this. No way to change it, then?
agent: Hi there, we can resend emails in a different language, but we're unable to change the language settings on the booking. If they get in touch, we'll be able to send the email they require.
user: Ok, thanks :-) they leave today, it was for the return but I'll help them if they need it. I'll know for next time :-)
agent: No problem, let us know. Thanks for getting in touch.

Customer is asking how to change the language English to french. Agent replying that he can resend the mail in a different language but  he cannot change the language settings on the booking.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: quick question: how can I change the language in which the emails are sent please? My parents don't speak English and I can't find how to set the language to French.
agent: Hi there. Sorry for the late reply. Can you tell us what you need help with?
user: How can I make sure the e-mails they receive regarding their booking are in French rather than in English? Is there a way to change the default language?
agent: Hi there. Have the passengers booked via the French version of our website. If so, then their emails will be in French.
user: They went through a intermediate site so they didn't have control over this. No way to change it, then?
agent: Hi there, we can resend emails in a different language, but we're unable to change the language settings on the booking. If they get in touch, we'll be able to send the email they require.
user: Ok, thanks :-) they leave today, it was for the return but I'll help them if they need it. I'll know for next time :-)
agent: No problem, let us know. Thanks for getting in touch.

### Response:
Customer is asking how to change the language English to french. Agent replying that he can resend the mail in a different language but  he cannot change the language settings on the booking.