user: The iOS update sucks, my apps crash, it’s slow af, and like...what are the improvements?? This is why I never update. 😒 The one app I DIDNT update after the new iOS was Twitter and it’s the only one that opens/doesn’t crash. FIX IT
agent: Let's help take a closer look. Does this seem to persist after rebooting the device? Which apps are most in use when you experience these issues? Are all your apps up to date in the App Store?
user: Happens mostly in FB and instagram. Installed and updated everything last night. Shut down phone last night, didn’t help, haven’t this a.m.
agent: Understood! Let's see if we can delete and reinstall both FaceBook and Instagram to see if the issues persist: Let us know the results once completed.
user: Sounds good in theory, but I don't think that's the issue. I just tried to open several apps that I updated last night (insta, snapchat, linkedin, tumblr, Fb, theScore) and all of them locked up. They all freeze, and *sometimes* eventually work. However, it tends to crash mostly when I open it, it loads, I go back to main menu, and then try to go back in. With every app. I don't want to delete all my apps.
agent: Thanks for providing us with that information. Please DM us so that we can look into this together.

Customer is complaining about the app crashing issue and iOS update  sucks. Agent asked to delete and reinstall the applications. Agent has also provided the URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: The iOS update sucks, my apps crash, it’s slow af, and like...what are the improvements?? This is why I never update. 😒 The one app I DIDNT update after the new iOS was Twitter and it’s the only one that opens/doesn’t crash. FIX IT
agent: Let's help take a closer look. Does this seem to persist after rebooting the device? Which apps are most in use when you experience these issues? Are all your apps up to date in the App Store?
user: Happens mostly in FB and instagram. Installed and updated everything last night. Shut down phone last night, didn’t help, haven’t this a.m.
agent: Understood! Let's see if we can delete and reinstall both FaceBook and Instagram to see if the issues persist: Let us know the results once completed.
user: Sounds good in theory, but I don't think that's the issue. I just tried to open several apps that I updated last night (insta, snapchat, linkedin, tumblr, Fb, theScore) and all of them locked up. They all freeze, and *sometimes* eventually work. However, it tends to crash mostly when I open it, it loads, I go back to main menu, and then try to go back in. With every app. I don't want to delete all my apps.
agent: Thanks for providing us with that information. Please DM us so that we can look into this together.

### Response:
Customer is complaining about the app crashing issue and iOS update  sucks. Agent asked to delete and reinstall the applications. Agent has also provided the URL.