user: what do I do if my music stops playing. Like a song in a playlist will end but it won't move onto the next and then I can't Even play any song from the playlist, a different playlist etc. it just won't play I've already exited and went back into the app many times
agent: Hey there! Can you let us know the device, operating system, and Spotify version you're using? We'll see what we can suggest /PL
user: Apple iPhone SE, iOS 11, and newest version of Spotify.
agent: Thanks for that! Does logging out &gt; restarting the device &gt; logging back in help at all? Keep us posted /CG
user: Finally got around to trying it and no that did not work. It plays one song and then doesn't move on and makes it so I can't play anything
agent: We see. Can you try the steps here for us:
user: This seems to have worked thanks!
agent: Great! Glad to hear it's working. Just let us know if we can help with anything else. 🙂 /VK

Customer is complaining that he is unable to play the songs in queue on Spotify app and it stops after playing 1 song. Agent requests for the details about the device, operating system and the Spotify version. Also suggests to follow few steps by sharing an URL.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: what do I do if my music stops playing. Like a song in a playlist will end but it won't move onto the next and then I can't Even play any song from the playlist, a different playlist etc. it just won't play I've already exited and went back into the app many times
agent: Hey there! Can you let us know the device, operating system, and Spotify version you're using? We'll see what we can suggest /PL
user: Apple iPhone SE, iOS 11, and newest version of Spotify.
agent: Thanks for that! Does logging out &gt; restarting the device &gt; logging back in help at all? Keep us posted /CG
user: Finally got around to trying it and no that did not work. It plays one song and then doesn't move on and makes it so I can't play anything
agent: We see. Can you try the steps here for us:
user: This seems to have worked thanks!
agent: Great! Glad to hear it's working. Just let us know if we can help with anything else. 🙂 /VK

### Response:
Customer is complaining that he is unable to play the songs in queue on Spotify app and it stops after playing 1 song. Agent requests for the details about the device, operating system and the Spotify version. Also suggests to follow few steps by sharing an URL.