user: great service you provide, ruining one of the better weekends in sports with horrible signals on ESPN networks. Check out the ending to the Fl-Gonzaga game, if you can see. #fixyoursignal
agent: I apologize for the issues you are having with the services. Have your concerns been addressed? If not, I will need the account holders name and service address to review this. Can you send this information in a private message?
user: It's most of the south side of Lexington, not just one household. Been going on since Thursday Morning.
agent: I can submit the feedback. I will need at least the zip code to submit for that us.
user: 40515 and 40517 Thank You
agent: I apologize for any inconvenience this has caused. Are you experiencing any other issues that you need our assistance with?
user: No other issues at this time. Thank you.
agent: You're welcome and thank you for being with us!

Customer is complaining about the poor signals on the ESPN network. Agent requests for the name, zip code and the service address for better assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: great service you provide, ruining one of the better weekends in sports with horrible signals on ESPN networks. Check out the ending to the Fl-Gonzaga game, if you can see. #fixyoursignal
agent: I apologize for the issues you are having with the services. Have your concerns been addressed? If not, I will need the account holders name and service address to review this. Can you send this information in a private message?
user: It's most of the south side of Lexington, not just one household. Been going on since Thursday Morning.
agent: I can submit the feedback. I will need at least the zip code to submit for that us.
user: 40515 and 40517 Thank You
agent: I apologize for any inconvenience this has caused. Are you experiencing any other issues that you need our assistance with?
user: No other issues at this time. Thank you.
agent: You're welcome and thank you for being with us!

### Response:
Customer is complaining about the poor signals on the ESPN network. Agent requests for the name, zip code and the service address for better assistance.