user: Cheers, seems you've had Snes Mini stock in several times today, yet not once have I received a stock notification e-mail from you (that I set up weeks ago). :( Is someone there releasing them online 1 at a time? No point saying "Hurry, Stock is low!" when you do get them on, and then saying "oh dear, no stock" when at checkout basket....then back to product page with "Hurry, low stock!" again. Frustrating. ?!
agent: Hello, I am very sorry to hear about the troubles you have received in regards to the SNES console availability. Can you please DM us your full name, email address and full home address details for your account please? Thanks - Ross.
user: DM sent Hi, I responded via DM as requested last night but have heard nothing back.
agent: Hello, I have replied to your DM. Thanks - Ross. Hello, I have replied to your DM. Thanks - Ross.

Customer is complaining about the low stock. Agent asks to DM their full name, email address and full home address details of account.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Cheers, seems you've had Snes Mini stock in several times today, yet not once have I received a stock notification e-mail from you (that I set up weeks ago). :( Is someone there releasing them online 1 at a time? No point saying "Hurry, Stock is low!" when you do get them on, and then saying "oh dear, no stock" when at checkout basket....then back to product page with "Hurry, low stock!" again. Frustrating. ?!
agent: Hello, I am very sorry to hear about the troubles you have received in regards to the SNES console availability. Can you please DM us your full name, email address and full home address details for your account please? Thanks - Ross.
user: DM sent Hi, I responded via DM as requested last night but have heard nothing back.
agent: Hello, I have replied to your DM. Thanks - Ross. Hello, I have replied to your DM. Thanks - Ross.

### Response:
Customer is complaining about the low stock. Agent asks to DM their full name, email address and full home address details of account.