user: I paid for a season of rake, downloaded it to my iPad &amp; now I can’t watch it? Unless I connect to store? Is that right ?
agent: We'd love to help. Which iOS version are you using? What steps are you taking to watch the episodes?
user: The latest version. I’ve downloaded it to iTunes and am just going in there. Oh it’s started working ! Disregard. Thanks anyway
agent: Great! So glad to hear it's working. We're here for you if you have any other questions.
user: And now this. It’s so hit and miss do I need to be connected to access what I purchased and downloaded ? Ok so once I can get in to the tv app it’s fine. It I have to be connected to the store to get it. Can I change that?
agent: It's possible to download purchased content for offline viewing. Other than this message, is your iPad online? Please DM us.

Customer is asking that he had paid for a season of rake downloaded it to his ipad and amp now they can't watch it. Agent suggest him that if possible to download purchased content for offline viewing and DM us.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I paid for a season of rake, downloaded it to my iPad &amp; now I can’t watch it? Unless I connect to store? Is that right ?
agent: We'd love to help. Which iOS version are you using? What steps are you taking to watch the episodes?
user: The latest version. I’ve downloaded it to iTunes and am just going in there. Oh it’s started working ! Disregard. Thanks anyway
agent: Great! So glad to hear it's working. We're here for you if you have any other questions.
user: And now this. It’s so hit and miss do I need to be connected to access what I purchased and downloaded ? Ok so once I can get in to the tv app it’s fine. It I have to be connected to the store to get it. Can I change that?
agent: It's possible to download purchased content for offline viewing. Other than this message, is your iPad online? Please DM us.

### Response:
Customer is asking that he had paid for a season of rake downloaded it to his ipad and amp now they can't watch it. Agent suggest him that if possible to download purchased content for offline viewing and DM us.