user: cutting menus in restaurant by at least 2/3 no ham,egg,chips etc, big mistake!
agent: Hi Kate, can you send some more information via the link? What store were you in? Dan
user: I was in Northfleet. I had to walkout as there was no gluten free option, no baked potatoes left.
agent: Thanks Kate. Could you confirm when you visited the cafe? I'd like to ensure this is logged accurately for the Cafe Manager to review. Sam.
user: It was 1pm Friday. I spoke to the girl on the till &amp; ordered but she said there were no baked pots so walked out. On Facebook someone mentioned there were no baked potatoes Thursday either. That’s half of your menu now.
agent: Really sorry Kate, I'll get this logged with the store manager for internal review. If you DM your Nectar card number using the below...1/2 ...link I'll add some points as a goodwill gesture to apologise for the inconvenience. Steven 2/2

Customer complains on cafe for unavailability of particular ordered food. Agent assures and has been escalated to manager to internal review.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: cutting menus in restaurant by at least 2/3 no ham,egg,chips etc, big mistake!
agent: Hi Kate, can you send some more information via the link? What store were you in? Dan
user: I was in Northfleet. I had to walkout as there was no gluten free option, no baked potatoes left.
agent: Thanks Kate. Could you confirm when you visited the cafe? I'd like to ensure this is logged accurately for the Cafe Manager to review. Sam.
user: It was 1pm Friday. I spoke to the girl on the till &amp; ordered but she said there were no baked pots so walked out. On Facebook someone mentioned there were no baked potatoes Thursday either. That’s half of your menu now.
agent: Really sorry Kate, I'll get this logged with the store manager for internal review. If you DM your Nectar card number using the below...1/2 ...link I'll add some points as a goodwill gesture to apologise for the inconvenience. Steven 2/2

### Response:
Customer complains on cafe for unavailability of particular ordered food. Agent assures and has been escalated to manager to internal review.