user: worst network has provided by idea in our area. Complaining you from last 3years. No improvement. Faltu Faltu.
agent: we understand &amp; regret the network trouble that you are facing. Please message us your contact details for investigation.
user: aree pehle apna 2g tower thik kar phir 3g k bare me bolna. Kabhi tower hi nehi rehta. My no 9434999754
agent: has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. 2/2
user: tower kharap Hai idea ka. Thik kar pahle phot 3g 4g k bare me bolna
agent: For further assistance, kindly contact Idea customer care helpline. 3/3
user: Tere bahut bad jio aye aur gaon gaon mr jio ke tower dekh. Par ab bhi tum logon ka tower nehi hua. Amazing.
agent: Sorry for trouble. Request you to specify your exact concern, so that we can assist you better. Regards, Vicky We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care

Customer is complaining  about the idea network which is worst in their area from last 3 days. Agent says to specify your exact concern, so that  can assist better.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: worst network has provided by idea in our area. Complaining you from last 3years. No improvement. Faltu Faltu.
agent: we understand &amp; regret the network trouble that you are facing. Please message us your contact details for investigation.
user: aree pehle apna 2g tower thik kar phir 3g k bare me bolna. Kabhi tower hi nehi rehta. My no 9434999754
agent: has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. 2/2
user: tower kharap Hai idea ka. Thik kar pahle phot 3g 4g k bare me bolna
agent: For further assistance, kindly contact Idea customer care helpline. 3/3
user: Tere bahut bad jio aye aur gaon gaon mr jio ke tower dekh. Par ab bhi tum logon ka tower nehi hua. Amazing.
agent: Sorry for trouble. Request you to specify your exact concern, so that we can assist you better. Regards, Vicky We're awaiting for your response to resolve ur issue. Pls provide the same within next 24 hrs. Rgds, Idea Care

### Response:
Customer is complaining  about the idea network which is worst in their area from last 3 days. Agent says to specify your exact concern, so that  can assist better.