user: hi I'm add 100 $ dollars on my account its amarican id and i have a Saudi Arabia game but I don't get the poynts ...?
agent: The region of your game and your Acount must match with the region of your DLC or in game currency, so you can use it properly.
user: Ok but if i get fifa18 usa thane i will get the points ?
agent: That is correct, if the region of the game is the same as the region in your account then the DLC will work.
user: Ok 👌🏻 thank you for your support I will get fifa usa 🇺🇸 and i will tray that
agent: Anytime!
user: Hi 👋🏻 i'm get fifa America but i dont have the point ? They say ( there is no content it might not be for sale yet , or might no linger be for sale. ) can you help me please
agent: For further assistance please follow us and send us a Direct Message, we look forward to your reply.

Customer is complaining that they are not getting points even after adding 100 $ on their account and its an american id and they have a Saudi arabia game. Agent updates that the region  of the game should match with the region in their account then the DLC will work fine.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: hi I'm add 100 $ dollars on my account its amarican id and i have a Saudi Arabia game but I don't get the poynts ...?
agent: The region of your game and your Acount must match with the region of your DLC or in game currency, so you can use it properly.
user: Ok but if i get fifa18 usa thane i will get the points ?
agent: That is correct, if the region of the game is the same as the region in your account then the DLC will work.
user: Ok 👌🏻 thank you for your support I will get fifa usa 🇺🇸 and i will tray that
agent: Anytime!
user: Hi 👋🏻 i'm get fifa America but i dont have the point ? They say ( there is no content it might not be for sale yet , or might no linger be for sale. ) can you help me please
agent: For further assistance please follow us and send us a Direct Message, we look forward to your reply.

### Response:
Customer is complaining that they are not getting points even after adding 100 $ on their account and its an american id and they have a Saudi arabia game. Agent updates that the region  of the game should match with the region in their account then the DLC will work fine.