user: just trying to renew my contract, and after 1hr 9min, call was disconnected. is it possible to find out who i was speaking w/? Want to give him the credit for the new contract but I don't have his name or direct line
agent: Hello, Thank you for reaching out to us. We are able to look into renewing your plan. Please send us a DM with your full address for assistance. -AC
user: I want to speak with the same person I was talking to. Is that possible?
agent: The only way to possibly get back in contact with the person who helped you is to call into an request the person. You may or may not be able to get back in touch with him or not. . -AC
user: But I'm asking for his name - I don't know it. Was hoping you could provide it
agent: In order to research this, I'll need your account information. Please send me a DM with your name, phone number, and address. -EW

Customer wants to renew the contract and wants to speak with  same person  that he was spoke previously. Agent informed they will look into the renew plan and inform to send the account information, DM,phone number and address.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: just trying to renew my contract, and after 1hr 9min, call was disconnected. is it possible to find out who i was speaking w/? Want to give him the credit for the new contract but I don't have his name or direct line
agent: Hello, Thank you for reaching out to us. We are able to look into renewing your plan. Please send us a DM with your full address for assistance. -AC
user: I want to speak with the same person I was talking to. Is that possible?
agent: The only way to possibly get back in contact with the person who helped you is to call into an request the person. You may or may not be able to get back in touch with him or not. . -AC
user: But I'm asking for his name - I don't know it. Was hoping you could provide it
agent: In order to research this, I'll need your account information. Please send me a DM with your name, phone number, and address. -EW

### Response:
Customer wants to renew the contract and wants to speak with  same person  that he was spoke previously. Agent informed they will look into the renew plan and inform to send the account information, DM,phone number and address.