user: save search emails are not being sent. My guess: tell developers a cron job stopped. Bug has been here for a few days missing emails.
agent: Oh no! That's not what we like to hear. I'd be happy to pass along your information to our tech team. Send us a DM
user: This bug is happening again. Save searches are not being sent by
agent: Are you referring to the notifications sent? Have you checked your settings? &gt; Let us know!
user: Nothing to do w/ notifications. I’ve had saved searches emailed to me for years. Nothing’s changed on my end. The saved email job didn’t run
agent: Thanks for getting back to us. When was the last email you received? Can you DM us your full name, email &amp; postcode &amp; I 1/2 will escalate your account to our tech team. Let us know when you can.  2/2
user: A batch of emails came through late yesterday afternoon. Some developer must have fixed the chron job. timing is still off. Should be 1:30am
agent: Thanks for the update and letting us know. Please keep us posted if there are still issues in the future.

Customer is complaining about the bugs in the software. Agent states that he will escalate the account to their tech team.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: save search emails are not being sent. My guess: tell developers a cron job stopped. Bug has been here for a few days missing emails.
agent: Oh no! That's not what we like to hear. I'd be happy to pass along your information to our tech team. Send us a DM
user: This bug is happening again. Save searches are not being sent by
agent: Are you referring to the notifications sent? Have you checked your settings? &gt; Let us know!
user: Nothing to do w/ notifications. I’ve had saved searches emailed to me for years. Nothing’s changed on my end. The saved email job didn’t run
agent: Thanks for getting back to us. When was the last email you received? Can you DM us your full name, email &amp; postcode &amp; I 1/2 will escalate your account to our tech team. Let us know when you can.  2/2
user: A batch of emails came through late yesterday afternoon. Some developer must have fixed the chron job. timing is still off. Should be 1:30am
agent: Thanks for the update and letting us know. Please keep us posted if there are still issues in the future.

### Response:
Customer is complaining about the bugs in the software. Agent states that he will escalate the account to their tech team.