user: Hai my iphone SE's personal hotspot menu have been gone for couple of weeks, can you help me troubleshoot the problem(s) ?
agent: We can offer some assistance. First, let's check with your carrier to make sure it's been enabled and that your plan supports it.
user: Yep, i am currently using indosat and my data plan supports it, if i reset my network settings it does come back and usable, but after a (1) But after a while, it'll gone again and practically unusable, i am currently using the latest ios 11.0.3 But after a while, it'll gone again and practically unusable, i am currently using the latest ios 11.0.3 (2)
agent: Thanks for those details. Let's meet in DM and we can take a closer look into this.
user: Check your dm, thanks 😘
agent: We got your DMs and will continue with you there.

Customer is requesting to help them in troubleshooting the problem where their iPhone SE's personal hotspot menu has been got for several weeks. Agent asks for the details and updates to meet in DM to have a closer look into this issue.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Hai my iphone SE's personal hotspot menu have been gone for couple of weeks, can you help me troubleshoot the problem(s) ?
agent: We can offer some assistance. First, let's check with your carrier to make sure it's been enabled and that your plan supports it.
user: Yep, i am currently using indosat and my data plan supports it, if i reset my network settings it does come back and usable, but after a (1) But after a while, it'll gone again and practically unusable, i am currently using the latest ios 11.0.3 But after a while, it'll gone again and practically unusable, i am currently using the latest ios 11.0.3 (2)
agent: Thanks for those details. Let's meet in DM and we can take a closer look into this.
user: Check your dm, thanks 😘
agent: We got your DMs and will continue with you there.

### Response:
Customer is requesting to help them in troubleshooting the problem where their iPhone SE's personal hotspot menu has been got for several weeks. Agent asks for the details and updates to meet in DM to have a closer look into this issue.