user: I don't know what have done to their website, but it's crawling and crashing on my machine with 16 cores and 24 GB RAM. So the problem appears to be that Firefox is running at 100% CPU for the website tab. This is suboptimal.
agent: Hi Iain, I would like to log your feedback for our IT team, could you please DM your full name, address and postcode? Thanks - Dani
user: Nice try, but you won't be stealing my identity today. Using FF 52.4.0 (64bit/Linux) and here's my stats with only Tesco groceries open:
agent: Hi Iain, I'm afraid without those details we couldn't log your feedback. - Peter
user: Have you considered that your feedback logging mechanism is broken? The problem is in the website, not in me.
agent: Hi Iain, we are aware of some issues with our website that we are currently working on. I've logged your feedback anonymously. Thanks - Emma
user: Thanks. There's probably a middle ground between full name, address and postcode and complete anonymity, but this will do. If it is helpful to your website team, I'm happy to try things out. Contact details at
agent: Hi Iain, without completing data protection, we're unable to log this against your account or check for account errors. TY - Kelly.

Tesco's website is badly set up and crashing a person's computer. The agent asks for intrusive personal details to log the problem which the customer refuses to provide  so the agent does not do anything helpful at all.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: I don't know what have done to their website, but it's crawling and crashing on my machine with 16 cores and 24 GB RAM. So the problem appears to be that Firefox is running at 100% CPU for the website tab. This is suboptimal.
agent: Hi Iain, I would like to log your feedback for our IT team, could you please DM your full name, address and postcode? Thanks - Dani
user: Nice try, but you won't be stealing my identity today. Using FF 52.4.0 (64bit/Linux) and here's my stats with only Tesco groceries open:
agent: Hi Iain, I'm afraid without those details we couldn't log your feedback. - Peter
user: Have you considered that your feedback logging mechanism is broken? The problem is in the website, not in me.
agent: Hi Iain, we are aware of some issues with our website that we are currently working on. I've logged your feedback anonymously. Thanks - Emma
user: Thanks. There's probably a middle ground between full name, address and postcode and complete anonymity, but this will do. If it is helpful to your website team, I'm happy to try things out. Contact details at
agent: Hi Iain, without completing data protection, we're unable to log this against your account or check for account errors. TY - Kelly.

### Response:
Tesco's website is badly set up and crashing a person's computer. The agent asks for intrusive personal details to log the problem which the customer refuses to provide  so the agent does not do anything helpful at all.