user: the embedded URL does NOT activate the offer.
agent: Hi. Which U.S. based card is this concerning? Please do not release any personal or card information.
user: This is for gold card members. ...the link redirects you to Exxon's station locator site versus activating the offeer.
agent: Have you tried using a different browser?
user: Sure, I could do that, but happens to be the most ubiquitous these days. Would you prefer I use Opera? ... not a solution.
agent: Pls call our Digital Assist team to look into this @ 800-297-7500, 24/7. All the best.
user: ..or you could just pick up the phone and dial their extension and raise the concern internally. I rid myself of this madness.
agent: Apologies for any inconvenience. Do you have time to chat securely online?

Customer is complaining that the embedded URL does not activate the offer. Agent updates to call to their digital assist team to look into this at the given contact number.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: the embedded URL does NOT activate the offer.
agent: Hi. Which U.S. based card is this concerning? Please do not release any personal or card information.
user: This is for gold card members. ...the link redirects you to Exxon's station locator site versus activating the offeer.
agent: Have you tried using a different browser?
user: Sure, I could do that, but happens to be the most ubiquitous these days. Would you prefer I use Opera? ... not a solution.
agent: Pls call our Digital Assist team to look into this @ 800-297-7500, 24/7. All the best.
user: ..or you could just pick up the phone and dial their extension and raise the concern internally. I rid myself of this madness.
agent: Apologies for any inconvenience. Do you have time to chat securely online?

### Response:
Customer is complaining that the embedded URL does not activate the offer. Agent updates to call to their digital assist team to look into this at the given contact number.