user: You were right, nice flight. I got a problem though! While in the plane with my carryon, the flight attendant slammed the over he'd door on the handle and broke my carryon!
agent: Oh, no! I am so disappointed to hear that. It is best to take the damaged bag to our Baggage Service Office and have them review the damages. *AJL
user: Is there a way to do it any other way? I landed at midnight in Pittsburgh and nothing was open! Thank you for your quick response though!
agent: Regretfully, the airport Baggage Services has to make a report and document damages to make sure that this gets taken care of. This would be the only place that could do it. *TBW
user: I live 2 hrs from Pittsburgh Airport...
agent: Hi Andy, I am so sorry. You can also file online as well. We do need to know the purchase price, the age of the bag and a description of the damage. You could upload a picture Please use this link to our website. Thank you. *TJM
user: Thank you so much. I have all that information already!
agent: Perfect, thank you for your patience. Thank you for flying Delta! *TJM
user: No, thank you! You guys put American to Shame!! !
agent: Wow! We are cool like that! We do appreciate you choosing Delta. *TJM

Customer is complaining about  flight door handle broken his carryon. Agent is replying that take a damaged bag to baggage service as  they will review the damages.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: You were right, nice flight. I got a problem though! While in the plane with my carryon, the flight attendant slammed the over he'd door on the handle and broke my carryon!
agent: Oh, no! I am so disappointed to hear that. It is best to take the damaged bag to our Baggage Service Office and have them review the damages. *AJL
user: Is there a way to do it any other way? I landed at midnight in Pittsburgh and nothing was open! Thank you for your quick response though!
agent: Regretfully, the airport Baggage Services has to make a report and document damages to make sure that this gets taken care of. This would be the only place that could do it. *TBW
user: I live 2 hrs from Pittsburgh Airport...
agent: Hi Andy, I am so sorry. You can also file online as well. We do need to know the purchase price, the age of the bag and a description of the damage. You could upload a picture Please use this link to our website. Thank you. *TJM
user: Thank you so much. I have all that information already!
agent: Perfect, thank you for your patience. Thank you for flying Delta! *TJM
user: No, thank you! You guys put American to Shame!! !
agent: Wow! We are cool like that! We do appreciate you choosing Delta. *TJM

### Response:
Customer is complaining about  flight door handle broken his carryon. Agent is replying that take a damaged bag to baggage service as  they will review the damages.