user: Eleweran area of Abeokuta, Ogun State isn't enjoying this Gr8 network, especially Ogun State Police headquarters. What can be done?
agent: We apologize Samson, Kindly provide your phone number and device type. Thank you. UO.
user: 08112438872 Itel 1501
agent: Afternoon Yemi, may we know the exact issue being experienced at your location to offer you assistance? TT
user: The browsing and downloading speed in Eleweran area is very slow compared to Ibara area, Ibadan, Ijebu-ode and Lagos.
agent: Kindly select 3G only network; not Auto, on your device setting for better connection. Revert if issue persist. TT
user: Having searched, I only saw GLO 2G (FORBIDDEN). There is no 3G to select.
agent: Please may we know your device name and model type? TT
user: Itel 1501
agent: Please select WCDMA only on it and revert with your experience. TT
user: Only GSM is listed. Another thing is do I choose gloflat or glo secure
agent: The issue reported has been escalated for resolution. Kindly be patient. TT For data plan use gloflat APN. For PAYU data connection at N1 per MB use the glosecure APN. TT
user: Ok. I now understand
agent: You are welcome Yemi, stay Unlimited! TT

Downloading speed is very slow in the Eleweran area. Tells customer to select £G (which customer doesn't see in list) same with WCDMA setting.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Eleweran area of Abeokuta, Ogun State isn't enjoying this Gr8 network, especially Ogun State Police headquarters. What can be done?
agent: We apologize Samson, Kindly provide your phone number and device type. Thank you. UO.
user: 08112438872 Itel 1501
agent: Afternoon Yemi, may we know the exact issue being experienced at your location to offer you assistance? TT
user: The browsing and downloading speed in Eleweran area is very slow compared to Ibara area, Ibadan, Ijebu-ode and Lagos.
agent: Kindly select 3G only network; not Auto, on your device setting for better connection. Revert if issue persist. TT
user: Having searched, I only saw GLO 2G (FORBIDDEN). There is no 3G to select.
agent: Please may we know your device name and model type? TT
user: Itel 1501
agent: Please select WCDMA only on it and revert with your experience. TT
user: Only GSM is listed. Another thing is do I choose gloflat or glo secure
agent: The issue reported has been escalated for resolution. Kindly be patient. TT For data plan use gloflat APN. For PAYU data connection at N1 per MB use the glosecure APN. TT
user: Ok. I now understand
agent: You are welcome Yemi, stay Unlimited! TT

### Response:
Downloading speed is very slow in the Eleweran area. Tells customer to select £G (which customer doesn't see in list) same with WCDMA setting.