user: 
agent: Lost your phone trick or treating last night? Have no fear you can file a claim quickly on
user: I canceled my service with y’all cuz u guys charge 200 for Iphone six which is less in a market value! Rip off
agent: It’s our mission to get you reconnected as quickly as possible and for less than the retail cost of a replacement phone.  We are always here to help anyway we can!
user: Well IPhone 6 retail don’t cost 200 dollars ! U guys just lost 2 years customer! When I called y’all u didn’t wanna help now I ready😂👍
agent: Have you already filed your claim? who's your carrier?
user: Sprint! I did file claim then refused only to know u guys sending me IPhone 6 for 200 and called sprint canceled my protection plan
agent: We'd hate to lose you as a customer. Many find they save with the deductible. Please let us know if we help further.
user: U guys are a joke! That’s it
agent: We'll be glad to discuss the policy with you further. Please send us the best number to reach you.
user: 8324394039
agent: Thank you for this information. To confirm, is this also the mobile number associated with your claim? Please DM us the claim number or mobile number associated.
user: I canceled the claim and Insurance what do y’all want? I went to Apple store and fixed my phone! Yes that’s the number associated
agent: Please let us know if we can offer you any further assistance.
user: And I sent u my speaker ion block party u didn’t fix the battery! Its the second issue y’all are joke!
agent: We'll be glad to take a look into this for you as well. Please DM us the claim number and where your speaker was purchased.

The customer is complaining that they were charged 200$ for iphone x6 which is less in the market. The agent asked to dm them the claim number and where they have purchased.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: 
agent: Lost your phone trick or treating last night? Have no fear you can file a claim quickly on
user: I canceled my service with y’all cuz u guys charge 200 for Iphone six which is less in a market value! Rip off
agent: It’s our mission to get you reconnected as quickly as possible and for less than the retail cost of a replacement phone.  We are always here to help anyway we can!
user: Well IPhone 6 retail don’t cost 200 dollars ! U guys just lost 2 years customer! When I called y’all u didn’t wanna help now I ready😂👍
agent: Have you already filed your claim? who's your carrier?
user: Sprint! I did file claim then refused only to know u guys sending me IPhone 6 for 200 and called sprint canceled my protection plan
agent: We'd hate to lose you as a customer. Many find they save with the deductible. Please let us know if we help further.
user: U guys are a joke! That’s it
agent: We'll be glad to discuss the policy with you further. Please send us the best number to reach you.
user: 8324394039
agent: Thank you for this information. To confirm, is this also the mobile number associated with your claim? Please DM us the claim number or mobile number associated.
user: I canceled the claim and Insurance what do y’all want? I went to Apple store and fixed my phone! Yes that’s the number associated
agent: Please let us know if we can offer you any further assistance.
user: And I sent u my speaker ion block party u didn’t fix the battery! Its the second issue y’all are joke!
agent: We'll be glad to take a look into this for you as well. Please DM us the claim number and where your speaker was purchased.

### Response:
The customer is complaining that they were charged 200$ for iphone x6 which is less in the market. The agent asked to dm them the claim number and where they have purchased.