user: anybody else trying to buy music and it not letting you?? ?
agent: You've come to the right place for help! We don't want you to miss out on your favorite music. We can help! Can you tell us what's happening specifically?
user: I search up a song click ‘buy’ type in my password and then it makes me do it like a billon more times and sometimes works sometimes doesn’t iPhone 6s Honestly I think it’s just like a malfunction and like is a bug that needs fixed maybe you could look into it?
agent: Thanks for clarifying further for us. We’d like to continue looking into this. Does this only happen in the iTunes Store app? Are you able to sign into our Apple ID website without any issues? Here is the link for that:
user: Yea it only happens in the iTunes app, and I’m able to sign in with 0 problems
agent: If you restart the device, does the behavior continue? DM us the results.

The customer wants to buy music but he is unable to do and he says that if he search up a song, click 'buy', type in password and then it makes him do it several times. The agent asks whether that happens only in the iTunes Store app, whether the customer is able to sign into their Apple ID website without any issues and asks to DM the result after trying to restart the device.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: anybody else trying to buy music and it not letting you?? ?
agent: You've come to the right place for help! We don't want you to miss out on your favorite music. We can help! Can you tell us what's happening specifically?
user: I search up a song click ‘buy’ type in my password and then it makes me do it like a billon more times and sometimes works sometimes doesn’t iPhone 6s Honestly I think it’s just like a malfunction and like is a bug that needs fixed maybe you could look into it?
agent: Thanks for clarifying further for us. We’d like to continue looking into this. Does this only happen in the iTunes Store app? Are you able to sign into our Apple ID website without any issues? Here is the link for that:
user: Yea it only happens in the iTunes app, and I’m able to sign in with 0 problems
agent: If you restart the device, does the behavior continue? DM us the results.

### Response:
The customer wants to buy music but he is unable to do and he says that if he search up a song, click 'buy', type in password and then it makes him do it several times. The agent asks whether that happens only in the iTunes Store app, whether the customer is able to sign into their Apple ID website without any issues and asks to DM the result after trying to restart the device.