user: what's going on with the Xbox one x pre orders,had no confirmation about my dispatch
agent: Hi there, this item will be dispatched and delivered on release tomorrow. This will be delivered tracked by UK Mail. - David
user: When will I get confirmation of dispatch?
agent: You should get an automatic notification once it has been dispatched. - David
user: Sorry any idea when?
agent: I do not have an exact time I'm afraid. The item should be delivered on release tomorrow. - David
user: Thanks Ppl have been told they might not get them 2moz,Is this true?
agent: Please dm us your order details - Sheree

Customer is asking help that with Xbox one x pre orders had no confirmation about the dispatch. Agent updated to DM them the order details.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: what's going on with the Xbox one x pre orders,had no confirmation about my dispatch
agent: Hi there, this item will be dispatched and delivered on release tomorrow. This will be delivered tracked by UK Mail. - David
user: When will I get confirmation of dispatch?
agent: You should get an automatic notification once it has been dispatched. - David
user: Sorry any idea when?
agent: I do not have an exact time I'm afraid. The item should be delivered on release tomorrow. - David
user: Thanks Ppl have been told they might not get them 2moz,Is this true?
agent: Please dm us your order details - Sheree

### Response:
Customer is asking help that with Xbox one x pre orders had no confirmation about the dispatch. Agent updated to DM them the order details.