user: migrated from prepaid to postpaid yesterday but due to address verification error, postpaid hasn't started.
agent: Apologies for the trouble. Request you to visit your nearest my Idea store for further assistance. (1/2) Regards, Darshan.
user: It's better VIHAL enterprise Naroda Ahmedabad should take pains to rectify their error. Why should I suffer. Coz of their error
agent: We do understand your concern,we will take appropriate action towards this,but you please visit once idea store.
user: I m sorry I can't!
agent: We will raise this concern to higher authority be rest assure.
user: they promised that executive will visit and carry out aadhar verification process again. please keep following up with them thanks 2/2
agent: We have raised the concern please wait for sometime it will get resolve.
user: Thank you for helping senior citizen. I hope your efforts would bring sure result and postpaid sservice should start asap ! Thanks again
agent: Please be rest assure,We will surely sort this out for you.
user: My idea store's executive was to visit me. Seems they are just giving assurance. No results. Total Dismay and utter dissatisfaction ! #care
agent: We do understand your concern,Please bear us sometime it will get resolve soon Regards, Amruta
user: Please call 9574008368 they are giving me false assurance since 12 noon that their sales executive is visiting me. What is reality. #care
agent: We request you to wait for sometime,we will get in touch with you.

Customer is asking when migrated from prepaid to postpaid, it has not started due to address verification error. Agent requests to wait for sometime and they will get in touch.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: migrated from prepaid to postpaid yesterday but due to address verification error, postpaid hasn't started.
agent: Apologies for the trouble. Request you to visit your nearest my Idea store for further assistance. (1/2) Regards, Darshan.
user: It's better VIHAL enterprise Naroda Ahmedabad should take pains to rectify their error. Why should I suffer. Coz of their error
agent: We do understand your concern,we will take appropriate action towards this,but you please visit once idea store.
user: I m sorry I can't!
agent: We will raise this concern to higher authority be rest assure.
user: they promised that executive will visit and carry out aadhar verification process again. please keep following up with them thanks 2/2
agent: We have raised the concern please wait for sometime it will get resolve.
user: Thank you for helping senior citizen. I hope your efforts would bring sure result and postpaid sservice should start asap ! Thanks again
agent: Please be rest assure,We will surely sort this out for you.
user: My idea store's executive was to visit me. Seems they are just giving assurance. No results. Total Dismay and utter dissatisfaction ! #care
agent: We do understand your concern,Please bear us sometime it will get resolve soon Regards, Amruta
user: Please call 9574008368 they are giving me false assurance since 12 noon that their sales executive is visiting me. What is reality. #care
agent: We request you to wait for sometime,we will get in touch with you.

### Response:
Customer is asking when migrated from prepaid to postpaid, it has not started due to address verification error. Agent requests to wait for sometime and they will get in touch.