user: my live tv still isn’t working. I’ve tried all the reset stuff. Non-live works fine. When will live tv work again?
agent: Oh no! We did have a hiccup earlier on Sunday, but this should now be resolved:
user: Yes. I talked to customer support last night and today. Still no resolution. They said it may not be resolved for days
agent: Sorry to hear we weren't able to immediately remedy the issue! We'll share the feedback as we continue to make enhancements.
user: Do you have any idea when I will be able to watch live TV again? I do t want to go back to SlingTV.
agent: Oh no! Are you still running into buffering? If so, please check your speeds meet our reqs here:
user: 110.97 download 19.26 upload 24 latency Those are my WiFi speeds. I think they are more than adequate
agent: Definitely more than adequate! What device are you using to stream? Do you come across any error messages?
user: Apple TV, PC running Crome and Firefox, iPhone. None of them work. I have also tried cellular data in addition to my internet service I’ve spent hours on the phone trying everything they could think of. In the end, they said the Live TV was not working in my area On the phone with Hulu support
agent: We're sorry to hear about the ongoing frustration. Our phone team will be able to provide more insight. We'll share the feedback.

Customer is complaining about the live tv which is not working even after trying all the reset stuff where all non live is working fine. Agent apologizes for the inconvenience and updates that their phone team will be able to provide more insight and they will be sharing the feedback to them.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: my live tv still isn’t working. I’ve tried all the reset stuff. Non-live works fine. When will live tv work again?
agent: Oh no! We did have a hiccup earlier on Sunday, but this should now be resolved:
user: Yes. I talked to customer support last night and today. Still no resolution. They said it may not be resolved for days
agent: Sorry to hear we weren't able to immediately remedy the issue! We'll share the feedback as we continue to make enhancements.
user: Do you have any idea when I will be able to watch live TV again? I do t want to go back to SlingTV.
agent: Oh no! Are you still running into buffering? If so, please check your speeds meet our reqs here:
user: 110.97 download 19.26 upload 24 latency Those are my WiFi speeds. I think they are more than adequate
agent: Definitely more than adequate! What device are you using to stream? Do you come across any error messages?
user: Apple TV, PC running Crome and Firefox, iPhone. None of them work. I have also tried cellular data in addition to my internet service I’ve spent hours on the phone trying everything they could think of. In the end, they said the Live TV was not working in my area On the phone with Hulu support
agent: We're sorry to hear about the ongoing frustration. Our phone team will be able to provide more insight. We'll share the feedback.

### Response:
Customer is complaining about the live tv which is not working even after trying all the reset stuff where all non live is working fine. Agent apologizes for the inconvenience and updates that their phone team will be able to provide more insight and they will be sharing the feedback to them.