user: Sharing songs onto Twitter from no longer shows an artwork preview and details about the music. e.g. “Listen to Controlla by Drake”. Just a link is shared. What has happened?
agent: Let’s look into this together. To begin isolating the issue, can you tell us the device you’re noticing this on? Also, does this occur with one song or multiple?
user: iPhone 6s. Here are 29 other people in an Apple forum who have the exact same problem
agent: Do you have an issue sharing songs on any other social media site?
user: no, just Twitter. Sharing items that can be purchased from iTunes still works: album artwork and track details are shared. Only has stopped working and just posts a link.
agent: Which version of iOS do you have installed on your device? You can check this by going to Settings &gt; General &gt; About.
user: 11.1.2 (clean install). The problem was present in 10.0.
agent: Good to know. We'd like to take a closer look at this with you via DM. Reach out to us via the following link to continue:

Customer is saying like the song link only  have  been posted while sharing a song on twitter. Agent updated the customer to  DM for further assistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Sharing songs onto Twitter from no longer shows an artwork preview and details about the music. e.g. “Listen to Controlla by Drake”. Just a link is shared. What has happened?
agent: Let’s look into this together. To begin isolating the issue, can you tell us the device you’re noticing this on? Also, does this occur with one song or multiple?
user: iPhone 6s. Here are 29 other people in an Apple forum who have the exact same problem
agent: Do you have an issue sharing songs on any other social media site?
user: no, just Twitter. Sharing items that can be purchased from iTunes still works: album artwork and track details are shared. Only has stopped working and just posts a link.
agent: Which version of iOS do you have installed on your device? You can check this by going to Settings &gt; General &gt; About.
user: 11.1.2 (clean install). The problem was present in 10.0.
agent: Good to know. We'd like to take a closer look at this with you via DM. Reach out to us via the following link to continue:

### Response:
Customer is saying like the song link only  have  been posted while sharing a song on twitter. Agent updated the customer to  DM for further assistance.