user: is flight AK 377 Bali to KL really canceled today? I got a text message, but the dates are confusing.
agent: Hi Eksi , kindly provide us the booking number/pnr for us to check further - Anwar
user: Please let me know if you need more info. This is what I received in email too
agent: Sorry Marina, yes the flight is cancelled. You may opt for Free Flight Change, Credit Shell or Refund. Which do you prefer? -Miza
user: Flight change, please. Will there be a flight tomorrow? Or later today?
agent: You may head to to check the availability and provide us the request here, Marina. Thank you. -Miza
user: Are the flights canceled today? I can see there is one that departs at 1420
agent: Oh, yes, Eksi. Do you want to be moved to that? Kindly confirm so we can forward it to the team. Thank you. -Miza
user: Yes please! Move to today at 1420
agent: Hi eksi, we have forward your request to team, revised itinerary will be send via email once done, Thank You - Anwar
user: Thanks! Will wait for the confirmation Really appreciate your help!
agent: Hi eksi,Your Most Welcome , Have a good day! - Anwar

The customer asks whether the flight AK 377 Bali to KL cancelled since he got the text message regarding that and adds that the dates are confusing. The agent asks to provide booking number and informs that the flight is cancelled and suggests to opt for Free Flight Change, Credit Shell or Refund.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: is flight AK 377 Bali to KL really canceled today? I got a text message, but the dates are confusing.
agent: Hi Eksi , kindly provide us the booking number/pnr for us to check further - Anwar
user: Please let me know if you need more info. This is what I received in email too
agent: Sorry Marina, yes the flight is cancelled. You may opt for Free Flight Change, Credit Shell or Refund. Which do you prefer? -Miza
user: Flight change, please. Will there be a flight tomorrow? Or later today?
agent: You may head to to check the availability and provide us the request here, Marina. Thank you. -Miza
user: Are the flights canceled today? I can see there is one that departs at 1420
agent: Oh, yes, Eksi. Do you want to be moved to that? Kindly confirm so we can forward it to the team. Thank you. -Miza
user: Yes please! Move to today at 1420
agent: Hi eksi, we have forward your request to team, revised itinerary will be send via email once done, Thank You - Anwar
user: Thanks! Will wait for the confirmation Really appreciate your help!
agent: Hi eksi,Your Most Welcome , Have a good day! - Anwar

### Response:
The customer asks whether the flight AK 377 Bali to KL cancelled since he got the text message regarding that and adds that the dates are confusing. The agent asks to provide booking number and informs that the flight is cancelled and suggests to opt for Free Flight Change, Credit Shell or Refund.