user: Why is service so horrible in Flagstaff!
agent: Oh no! Let's turn that frown upside down... meet me in the DM to talk coverage! (: *BronsonBarretto
user: You cannot fix the issue in Flagstaff. I got an over the air update this morning leaving there.
agent: We always want to make sure you are getting the best signal possible! Let us know if we can look into anything for you! *LauriL
user: Add high speed to Flagstaff!
agent: Let's get to the bottom of this! DM me your zipcode and I'll check it out! *LauriL
user: Contact someone in Flagstaff. I am back in California.
agent: OK we understand! Thanks for working with #Social! *LauriL

Customer is complaining about the horrible service they got in Flagstaff. Agent updates to to DM their zipcode and they will check it out on this.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Why is service so horrible in Flagstaff!
agent: Oh no! Let's turn that frown upside down... meet me in the DM to talk coverage! (: *BronsonBarretto
user: You cannot fix the issue in Flagstaff. I got an over the air update this morning leaving there.
agent: We always want to make sure you are getting the best signal possible! Let us know if we can look into anything for you! *LauriL
user: Add high speed to Flagstaff!
agent: Let's get to the bottom of this! DM me your zipcode and I'll check it out! *LauriL
user: Contact someone in Flagstaff. I am back in California.
agent: OK we understand! Thanks for working with #Social! *LauriL

### Response:
Customer is complaining about the horrible service they got in Flagstaff. Agent updates to to DM their zipcode and they will check it out on this.