user: Amazon order # 171-3513893-7891514. I requested for return. Now it is going to be 15 days but till now it hasn't been pickup.
agent: Sorry to know about the delay in pick up. Do not worry, we'll have this checked for you.  1/3 Kindly fill in your details here: and I'll look into it.  2/3 Please don't provide your order details, we consider it personal info. Our Twitter page is visible to public.  3/3
user: Same reply I am hearing from last 15 days. I am hearing same reply from last 15 days from your customer executive let see how much more time does it take According to return policy mobile should be return in 10 days. But it going to be 15 days but till now mobile hasn't been pickup
agent: We would do our best to make things right for you. Kindly share your details over the secure link.

Customer is concerned about the package he requested for return which has not picked up yet even after communicating with the customer executive from past 15 days. Agent requests for the personal details over the secure link he shared and assures they would rectify it soon.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Amazon order # 171-3513893-7891514. I requested for return. Now it is going to be 15 days but till now it hasn't been pickup.
agent: Sorry to know about the delay in pick up. Do not worry, we'll have this checked for you.  1/3 Kindly fill in your details here: and I'll look into it.  2/3 Please don't provide your order details, we consider it personal info. Our Twitter page is visible to public.  3/3
user: Same reply I am hearing from last 15 days. I am hearing same reply from last 15 days from your customer executive let see how much more time does it take According to return policy mobile should be return in 10 days. But it going to be 15 days but till now mobile hasn't been pickup
agent: We would do our best to make things right for you. Kindly share your details over the secure link.

### Response:
Customer is concerned about the package he requested for return which has not picked up yet even after communicating with the customer executive from past 15 days. Agent requests for the personal details over the secure link he shared and assures they would rectify it soon.