user: Continuous error of "paper jam. Clear paper then press OK." #HPcpIN
agent: Hi Pal. Thanks for the tweet. I could assist Which printer is it ? Did you try power cycling the printer? I can send steps 1/2  Please click to send us the reply as a direct message: 2/2
user: It’s a deskjet 3515 all in one
agent: Hey Pal. I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help.
user: Hi.. I tried doing the hard reboot nothing worked. The problem is still the same “Paper jam”
agent: Look for obstructions in the input tray, output tray, cartridge access area and underneath the printer. 1/2 For instructions follow: Keep me posted. I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.  I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help.
user: Hi.. I tried doing hard resetting and rebooting, the issue is still not sorted. Can you please send your technician to check
agent: Hello, please click below to send us a private message and I will look into this. Thanks! ^ Maya

The customer is complaining that there is a continuous paper jam issue. The agent asked to look for obstructions in the input tray,output tray,cartridge access area and underneath the printer.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Continuous error of "paper jam. Clear paper then press OK." #HPcpIN
agent: Hi Pal. Thanks for the tweet. I could assist Which printer is it ? Did you try power cycling the printer? I can send steps 1/2  Please click to send us the reply as a direct message: 2/2
user: It’s a deskjet 3515 all in one
agent: Hey Pal. I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help.
user: Hi.. I tried doing the hard reboot nothing worked. The problem is still the same “Paper jam”
agent: Look for obstructions in the input tray, output tray, cartridge access area and underneath the printer. 1/2 For instructions follow: Keep me posted. I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.  I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help.
user: Hi.. I tried doing hard resetting and rebooting, the issue is still not sorted. Can you please send your technician to check
agent: Hello, please click below to send us a private message and I will look into this. Thanks! ^ Maya

### Response:
The customer is complaining that there is a continuous paper jam issue. The agent asked to look for obstructions in the input tray,output tray,cartridge access area and underneath the printer.