user: when you charge £1.65 for three onions I don't expect them to look like this RIDICULOUS 😷😷
agent: I'm really sorry, Kera. Can you send us the barcode number please? Which store did you buy them from?
user: They were in a pack we have a veg box so throw packaging out we bought them from thornhill Excalibur drive!
agent: Thanks Kera. Can you identify them from here please:
user: It's the second one where there is three onions in a netting bag!
agent: Thanks, could you DM me on the below link your Nectar card number please? Mariya
user: We don't have a nectar card as we only recently moved to this area and didn't shop at sainsbhry previously :)
agent: That's alright Kera, if you DM your full address using the below link I'll send a gift card out instead. Steven

Customer is complaining about the unions which cost is 1.65 for 3 onions. Agent says to DM full address using below link will be send a gift card out instead.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: when you charge £1.65 for three onions I don't expect them to look like this RIDICULOUS 😷😷
agent: I'm really sorry, Kera. Can you send us the barcode number please? Which store did you buy them from?
user: They were in a pack we have a veg box so throw packaging out we bought them from thornhill Excalibur drive!
agent: Thanks Kera. Can you identify them from here please:
user: It's the second one where there is three onions in a netting bag!
agent: Thanks, could you DM me on the below link your Nectar card number please? Mariya
user: We don't have a nectar card as we only recently moved to this area and didn't shop at sainsbhry previously :)
agent: That's alright Kera, if you DM your full address using the below link I'll send a gift card out instead. Steven

### Response:
Customer is complaining about the unions which cost is 1.65 for 3 onions. Agent says to DM full address using below link will be send a gift card out instead.