user: hi there. Are trains still cancelled this morning from London Euston to Manchester Piccadilly ?
agent: Yes
user: Thanks. Are tickets valid on alternative routes ?
agent: We currently have ticket acceptance with and so you can travel with these operators using your ticket
user: What about on chiltern trains &amp; cross country trains ?
agent: We do have acceptance with Chiltern but not Cross Country
user: Why not with cross country ? ?
agent: Due to their shorter trains out in service today already being at full capacity

Customer is asking whether all trains cancelled this morning from London Euston to Manchester Piccadilly and also asks about chiltern trains and cross country trains. Agents replies that all trains are cancelled and due to their shorter trains out in service they have already being full capacity.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: hi there. Are trains still cancelled this morning from London Euston to Manchester Piccadilly ?
agent: Yes
user: Thanks. Are tickets valid on alternative routes ?
agent: We currently have ticket acceptance with and so you can travel with these operators using your ticket
user: What about on chiltern trains &amp; cross country trains ?
agent: We do have acceptance with Chiltern but not Cross Country
user: Why not with cross country ? ?
agent: Due to their shorter trains out in service today already being at full capacity

### Response:
Customer is asking whether all trains cancelled this morning from London Euston to Manchester Piccadilly and also asks about chiltern trains and cross country trains. Agents replies that all trains are cancelled and due to their shorter trains out in service they have already being full capacity.