user: Hi. Please could I have an email address for complaints. Thanks.
agent: You can learn about filing reports for Code of Conduct violations here .
user: Please can I have the address to complain about a product. Thanks.
agent: Hiya! We'd be happy to help with any support questions you have. What seems to be the trouble that you are experiencing?
user: Problems with the elite controller. left thumbstick is loose and moves in and out. Already been replaced once. It’s not a “premium” product It’s pretty much unusable. I’ve seen loads of similar cases online. Expected a lot better for the high price.
agent: We're sorry to hear about your controller! If you would like to leave feedback, you can do so here 1/3  However, if you would like to discuss your replacement options for your controller, 2/3  then let's have you reach out to the chat team here: 3/3

Customer asking email address to complain about product. Agent suggests that using the URL link he can learn about filling report and violation.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Hi. Please could I have an email address for complaints. Thanks.
agent: You can learn about filing reports for Code of Conduct violations here .
user: Please can I have the address to complain about a product. Thanks.
agent: Hiya! We'd be happy to help with any support questions you have. What seems to be the trouble that you are experiencing?
user: Problems with the elite controller. left thumbstick is loose and moves in and out. Already been replaced once. It’s not a “premium” product It’s pretty much unusable. I’ve seen loads of similar cases online. Expected a lot better for the high price.
agent: We're sorry to hear about your controller! If you would like to leave feedback, you can do so here 1/3  However, if you would like to discuss your replacement options for your controller, 2/3  then let's have you reach out to the chat team here: 3/3

### Response:
Customer asking email address to complain about product. Agent suggests that using the URL link he can learn about filling report and violation.