user: Gave another chance and I am more disappointed than the first time smh
agent: We're happy to have you with us! Please let us know more about what happened.
user: Both of my initial and connecting flights to MIA have been delayed. Now I'm hearing the delay is caused by a leaking coffee pot?? ? Literally been sitting here an hr after our scheduled departure time bc of a leaky coffee pot 😑
agent: We appreciate your patience while we get this water leak repaired before take-off.
user: Just gave an update...that there is still no update.
agent: What's your flight number? We'll check it out.
user: 2529 Charlotte to MIA
agent: We see you're getting ready to head out. Thanks for hanging in there.
user: I am still very disappointed in the morning I've had flying with you all.
agent: We understand but are thrilled to see that you've arrived. We truly appreciate your patience this morning.

Customer is complaining about delayed flights to MIA. Agent states it's due to repairing the water leak and are ready to resume the flight.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: Gave another chance and I am more disappointed than the first time smh
agent: We're happy to have you with us! Please let us know more about what happened.
user: Both of my initial and connecting flights to MIA have been delayed. Now I'm hearing the delay is caused by a leaking coffee pot?? ? Literally been sitting here an hr after our scheduled departure time bc of a leaky coffee pot 😑
agent: We appreciate your patience while we get this water leak repaired before take-off.
user: Just gave an update...that there is still no update.
agent: What's your flight number? We'll check it out.
user: 2529 Charlotte to MIA
agent: We see you're getting ready to head out. Thanks for hanging in there.
user: I am still very disappointed in the morning I've had flying with you all.
agent: We understand but are thrilled to see that you've arrived. We truly appreciate your patience this morning.

### Response:
Customer is complaining about delayed flights to MIA. Agent states it's due to repairing the water leak and are ready to resume the flight.