user: help have computer problme
agent: Hi there, I'd be happy to help! What seems to be the issue? Could you elaborate more? Let me know :) 1/2 To better assist you, please click to send us a Private Message and I'll look into this. Thanks!  2/2
user: is this a virus?
agent: Hi there, thanks for getting back to us. Could you elaborate the issue in a Private Message? Any error? Let me know :)
user: definitly an error. can u DM me? i really cant afford another virus my mom will kill me
agent: Please click on this link to send us a Direct Message. Thanks!

Customer is asking help to hp support for having computer problems. Agent asking about issue and telling him to send a private message for better aasistance.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: help have computer problme
agent: Hi there, I'd be happy to help! What seems to be the issue? Could you elaborate more? Let me know :) 1/2 To better assist you, please click to send us a Private Message and I'll look into this. Thanks!  2/2
user: is this a virus?
agent: Hi there, thanks for getting back to us. Could you elaborate the issue in a Private Message? Any error? Let me know :)
user: definitly an error. can u DM me? i really cant afford another virus my mom will kill me
agent: Please click on this link to send us a Direct Message. Thanks!

### Response:
Customer is asking help to hp support for having computer problems. Agent asking about issue and telling him to send a private message for better aasistance.