user: one more week tell goodbye HELLO #UnlockUnlimited #HR4HR #UnCarrier
agent: We would hate to see you leave. Can you let us know why you feel this way? -PP
user: i have already told you why i am not doing this again hey how many retweets for a free month ?
agent: We saw that you're are service issues. Please send us a Direct Message, so that we can further assist you. -PP
user: Nope i am good everyone on all 4 of my lines have been experiencing dropped calls for the last month
agent: We do understand that this can be frustrating. We would like to help you. -PP Please send us a Direct Message, so that we can further assist you. -PP

Customer is complaining about experiencing dropped calls for the last month. Agent requests for additional information over DM to assist further.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: one more week tell goodbye HELLO #UnlockUnlimited #HR4HR #UnCarrier
agent: We would hate to see you leave. Can you let us know why you feel this way? -PP
user: i have already told you why i am not doing this again hey how many retweets for a free month ?
agent: We saw that you're are service issues. Please send us a Direct Message, so that we can further assist you. -PP
user: Nope i am good everyone on all 4 of my lines have been experiencing dropped calls for the last month
agent: We do understand that this can be frustrating. We would like to help you. -PP Please send us a Direct Message, so that we can further assist you. -PP

### Response:
Customer is complaining about experiencing dropped calls for the last month. Agent requests for additional information over DM to assist further.