user: why when I listen on my computer do I have to be Online to get my full library of songs. Sort of an inconvenience.
agent: Hey Ryan! Only the songs you have downloaded will be available for offline play. Let us know if there's anything else we can do for you /TF
user: Yeah I get that. So where do I download them with the app on my computer these are the options I have
agent: Got it. Here's some handy info about listening to your music offline: /TF
user: Yes I know how that works but there is no download button above my songs list
agent: We hear you. Just to check, are the songs you're wanting to listen to while offline currently in a playlist? Keep us posted /TF
user: Some are some aren't
agent: We hear you. In order to save songs for offline listening, you will need to create a playlist with those songs in it. You should then see an option to download the songs. Give that a shot and let us know how it goes /TF
user: That's not a pain in the ass at all
agent: We understand your frustration. We'll pass this feedback on to the right team /TF

Customer is asking whether they need to be online to get full library songs. Agent replies that this feedback will be passed to the right team.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: why when I listen on my computer do I have to be Online to get my full library of songs. Sort of an inconvenience.
agent: Hey Ryan! Only the songs you have downloaded will be available for offline play. Let us know if there's anything else we can do for you /TF
user: Yeah I get that. So where do I download them with the app on my computer these are the options I have
agent: Got it. Here's some handy info about listening to your music offline: /TF
user: Yes I know how that works but there is no download button above my songs list
agent: We hear you. Just to check, are the songs you're wanting to listen to while offline currently in a playlist? Keep us posted /TF
user: Some are some aren't
agent: We hear you. In order to save songs for offline listening, you will need to create a playlist with those songs in it. You should then see an option to download the songs. Give that a shot and let us know how it goes /TF
user: That's not a pain in the ass at all
agent: We understand your frustration. We'll pass this feedback on to the right team /TF

### Response:
Customer is asking whether they need to be online to get full library songs. Agent replies that this feedback will be passed to the right team.