user: So basically right you think it’s funny to pick on me and my friend, I think not, is because we are white or are you sick heads
agent: Hi there! Not sure we're following what you're saying. Could you give us some details so we can better help you?
user: Aight so basically me and my friend sir Bradley, were playing and we got a message saying we said mean things and I can assure you we didn’t
agent: Did you receive this message from an official Xbox Account? Could you DM us your Gamertag and a picture of the message?
user: My gamer tag is Example Legacy and here is proof
agent: To view enforcement actions you can go here: and if eligible you can submit a case review.

Customer is complaining as they have received the message by stating that they said mean things and abusive to another member. Agent is updating  to view enforcement actions and can submit a case review.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: So basically right you think it’s funny to pick on me and my friend, I think not, is because we are white or are you sick heads
agent: Hi there! Not sure we're following what you're saying. Could you give us some details so we can better help you?
user: Aight so basically me and my friend sir Bradley, were playing and we got a message saying we said mean things and I can assure you we didn’t
agent: Did you receive this message from an official Xbox Account? Could you DM us your Gamertag and a picture of the message?
user: My gamer tag is Example Legacy and here is proof
agent: To view enforcement actions you can go here: and if eligible you can submit a case review.

### Response:
Customer is complaining as they have received the message by stating that they said mean things and abusive to another member. Agent is updating  to view enforcement actions and can submit a case review.