user: How I’m paying for you raised my fees and took away the one channel my mom actually watches?! My contract almost up too... #bye
agent: We don't want to see you go. What channel are you referring to? Let us know, we want to help.
user: I received the information as to why the channel was removed but you increase my bill now I’m paying $250 no thank you
agent: Did your contract expire?
user: It’s about to
agent: Have you spoken to anyone on this issue?
user: No
agent: Understood, are you authorized on the account by chance?
user: Yes I am
agent: Great! Our billing office is currently closed, however we can create you a link to use for the morning is that ok?
user: Sure thank you for your help
agent: Here you are, see you in the morning!

Customer is complaining about the removal of certain channels even after paying the fee for them. Agent states that their billing office is currently closed and requests to reach back in the next morning.
### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation.

### Input:
user: How I’m paying for you raised my fees and took away the one channel my mom actually watches?! My contract almost up too... #bye
agent: We don't want to see you go. What channel are you referring to? Let us know, we want to help.
user: I received the information as to why the channel was removed but you increase my bill now I’m paying $250 no thank you
agent: Did your contract expire?
user: It’s about to
agent: Have you spoken to anyone on this issue?
user: No
agent: Understood, are you authorized on the account by chance?
user: Yes I am
agent: Great! Our billing office is currently closed, however we can create you a link to use for the morning is that ok?
user: Sure thank you for your help
agent: Here you are, see you in the morning!

### Response:
Customer is complaining about the removal of certain channels even after paying the fee for them. Agent states that their billing office is currently closed and requests to reach back in the next morning.