Step-free access is available at all stations across the Tyne and Wear Metro network, with ramped access to both platforms. The station is equipped with ticket machines, waiting shelter, seating, next train information displays, timetable posters, and an emergency help point on both platforms. Ticket machines are able to accept payment with credit and debit card (including contactless payment), notes and coins. The station is also fitted with smartcard validators, which feature at all stations across the network.
