Conversica's Intelligent Virtual Assistants are AI assistants who communicate with leads, prospects, customers, employees and other persons of interest (Contacts) in a human-like manner, via email, SMS text, and website chat, in English, French, German, Spanish, Portuguese, and Japanese. The IVAs are built on an Intelligent Automation platform that leverages natural language understanding, natural language processing, natural language generation, deep learning and machine learning. The Assistants are generally deployed alongside sales and marketing, customer success, account management and higher education admissions teams, as part of an augmented workforce. The Intelligent Automation platform integrates with over 50 external systems, including CRM, Marketing Automation, and other systems of record. A partial list of integration partners includes: Salesforce, Marketo, Oracle, HubSpot, DealerSocket, Reynolds & Reynolds, CDK Global, VinSolutions and many more.
