The station is fully staffed; the ticket office is open throughout the week (06:00–20:00/21:00 weekdays, 06:30–19:45 Saturdays, 07:45–20:00 Sundays). There is a waiting room and a first class Lounge on the platform, with the lounge open between 06:00 and 20:00 each day (except Sundays, when it opens at 08:00). Self-service ticket machines are also provided for use outside the opening hours for the booking office and for collecting pre-paid tickets. Various retail outlets are located in the main buildings, including a coffee shop, grocers and newsagents. Vending machines, toilets, a photo booth, payphone and cash machines are also provided. Train running information is offered via digital CIS displays, announcements and timetable posters. Step-free access to all platforms is via ramps from the subway linking the platforms with the main entrance and car park.Darlington station facilities National Rail Enquiries; Retrieved 15 February 2017
