Tickets are sold from a machine in Station Road as the original station building has been disused for many years but has been maintained by volunteers. In 2016 it was reported that the line franchisee, Abellio Greater Anglia, planned to demolish the station building and provide platform shelters in its place. It also planned to demolish the station buildings at and . The buildings were subsequently offered to Tendring District Council for £1 each, should the council wish to renovate them.
