Nollywood Reinvented rated the film 62%, praising the story and the performances, but noted that the film lacks emotional connection with the viewers; it commented "With a stellar cast and its not-the-usual storyline, The Department aspires to so much and achieves a lot but it does not achieve it all. The movie did great work with the little details, however, together the finished work falls flat and will probably be forgotten by your next breakfast". Folasewa Olatunde praised the performances in the film, but talked down on some unrealistic parts of the film. She concludes that the film is "intriguing and suspense filled".
