There is access via escalators and a glass elevator from the entrance hall to the basement, where there are also businesses. From there it is possible to reach all eight platforms, the station's underground garage and the central bus station. A staircase and an elevator lead to the opposite side of Bismarckallee, where Eisenbahnstraße lead to the city centre. On the other side of the railway underpass, there is a ramp and a staircase to Wentzingerstraße, giving access to the Stühlinger district.
