The studies carried out between 1998 and 2002 led to a monograph Analytical Network and System Administration: Managing Human-Computer Systems.Mark Burgess, Analytical Network and System Administration: Managing Human-Computer Systems, J. Wiley and Sons, 2004 Although quite comprehensive about some aspects of systems, Burgess identified a missing piece to the story, namely how to describe distributed co-operation between computers in networks. This prompted later work, which became Promise Theory,J.A. Bergstra and M. Burgess, Promise Theory: Principles and Applications, XtAxis press 2014 proposed at the Distributed Systems, Operations and Management
