Assumptions made about how the system operates and how it is physically arranged are structural assumptions. For example, the number of servers in a fast food drive through lane and if there is more than one how are they utilized? Do the servers work in parallel where a customer completes a transaction by visiting a single server or does one server take orders and handle payment while the other prepares and serves the order. Many structural problems in the model come from poor or incorrect assumptions. If possible the workings of the actual system should be closely observed to understand how it operates. The systems structure and operation should also be verified with users of the actual system.
