Access to the station is from a footbridge built over the railway. The footbridge is not part of the station (albeit painted in typical southeastern colours) with the entrance to the station built on the footbridge. The footbridge was refurbished in 2016. Lifts, cycle-shelters, ramps and handrails were added to improve access early in 2022. The station has 4 Oystercard readers rather than ticket barriers. 2 ticket machines are present near the footbridge.
