The following year she joined the advisory case subcommittee of social service in London where they were handling 2,000 requests a year for help. Meanwhile, the National Old People's Welfare Committee was looking after the needs of old people after being created out of an ad hoc group formed by the National Council of Social Service in 1940. Ramsey was one of the people consulted when the government needed a definition of "Old Peoples Home" so that they could be regulated. In 1945 this group decided to reform itself into a new charity (that would in time become Age Concern) and Ramsey was appointed as its first Secretary. She was there for seven years and her priority was to create residential care homes. She recorded this approach in "Community Services for Self-Maintenance in the United Kingdom" which was published in January 1952 by the Annals of the American Academy of Political and Social Science. She resigned that year and took a year speaking in the USA funded by a Smith—Mundt scholarship.
