In 2005, the centre had retail sales of NZ$56.9 million, and 5.8 million customer visits per year. These were mostly CBD workers, tourists and the growing inner-city population. However, the centre had been called Westfield's most underperforming shopping centre in New Zealand. Lying in the middle of a much more densely built up CBD and being considered underdeveloped with only three storeys above ground, various other plans for the site were mooted during its latter years. The centre was valued at NZ$79.1 million (2009 data).
