Refurbished Western Foyer and accessibility improvements were commissioned on 17 November 2009, the largest building project completed since Utzon was re-engaged in 1999. Designed by Utzon and his son Jan, the project provided improved ticketing, toilet and cloaking facilities. New escalators and a public lift enabled enhanced access for the disabled and families with prams. The prominent paralympian athlete Louise Sauvage was announced as the building's "accessibility ambassador" to advise on further improvements to aid people with disabilities.Sydney Opera House: Access Strategic Plan, 2013–2015 on official website
