Chandler wanted to resolve the issue with a financial settlement, but he and Jackson could not agree on an amount. In July, Jordan told a psychiatrist and police that Jackson had sexually abused him, triggering an investigation. Some of Jackson's staff reported inappropriate behavior, but the police dismissed their accounts as not credible as they had sold their stories to tabloids or had grievances against Jackson. Jackson's legal team maintained that Chandler was attempting to extort Jackson, citing a phone recording in which he said he was going to "humiliate" Jackson and "win big-time".
