In 1995 a service contract was signed between the NWCPC and Gauff Consulting Engineers to support local authorities in the coastal town Malindi in billing and revenue collection. The contract was extended from seven and a half months to three and a half years. After its conclusion in 1999, a management contract was signed between Malindi Water Company and the private operator for a period of four years to support the company on technical and financial aspects.Ballance, T. and S. Tremolet:Private sector participation in urban water supply in Sub-Sahara Africa, GTZ, 2005, quoted in:Agro Paris Tech & Group SUEZ: Management Contracts in Developing Countries February 2008, pp.8–9. Retrieved 25 March 2010
