The matter of changing the organisation's name to include the term bank was first mentioned in the 2015 annual report with chairman Mark Boesen stating that the board believed a change was necessary because of confusion around membership eligibility due to the association with Qantas Airways and the use of the term credit union limiting the organisation's growth. During the transition to Qudos Bank, the organisation stated that Qantas requested the organisation cease using the Qantas name and branding similar with or associated with Qantas.
