Most prescribed medications from the Veterans Administration are sent by mail. Those medications are supposed to arrive within three to five days of being mailed. Since the operational changes imposed by DeJoy, veterans complain that such prescription deliveries have been delayed, often by weeks. Other health essentials such as oxygen tubes are also reportedly being delayed for weeks. A letter to DeJoy from 31 U.S. senators asked him to reassess the effect of his changes on veterans.
