Early in 2021, Nicole realised she was struggling with past events, such as the crash, and losing her daughter Kiri, and decided to seek help from a therapist. Her therapist turned out to be past character Carla Crozier, now going by Carla Summerfield. Carla convinces Nicole to cut her mother out of her life, leading to arguments between the family. She manipulates Nicole into believing things, such as that her best friend Harper is jealous of her relationship with Carla, that Maeve is trying to control her, and that she needed time away from Maeve.
