AnswerDash is a B2B software company that facilitates customer service for e-commerce businesses. AnswerDash was founded in Seattle, Washington in 2012 as a spin-off from the Information school of the University of Washington. Its software-as-a-service utilizes machine learning to create databases of context-sensitive support answers for end-users of webpages and mobile applications, thus reducing the need for human customer service. AnswerDash claims to be the first, and as of 2015, the world's leading provider of contextual point-and-click answer technology. In June 2020, AnswerDash was acquired by CloudEngage.
