SBS inherited many problems from its Chinese predecessors, including use of 14 non-standard bus models that frequently broke down, poor standards among the staff and inadequate infrastructure. Hence, the government seconded a Government Team of Officials to SBS in 1974 to overhaul the management and culture. Under the supervision of the GTO, SBS completely overhauled their bus fleet with new buses of usually the Albion Viking VK or Mercedes-Benz OF1413 makes and introduced a rigorous maintenance regime, improving the reliability of their buses greatly whereas a new disciplinary code was introduced, reducing complaints by half from 1979 to 1983. The government also helped to further alleviate the burden from SBS by introducing priority bus lanes to speed up bus services and introduced Scheme B bus services operated by private companies in 1974.
