Here is a sentence in Sundanese. Identify the sentence as positive, negative, or neutral. 
Sumpah, nyesel pisan nyieun orderan liwat aplikasi ieu. Bisa-bisana e - ticket teu kaluar. Sareng proses konfirmna lami. Sateuacanna tos ngalaman hal nu hampir sami dina aplikasi sebelah, mung palayanna enggal pisan kersa dihaturan solusi. Teu kedah nepi telpon layanan palanggan 4 kali.
The sentence is negative.