new Date();
        const durationMs = updated - created;

        const seconds = durationMs / 1000;
        if (seconds < 60) {
          return seconds.toFixed(1) + ' seconds';
        }

        const minutes = durationMs / (1000 * 60);
        if (minutes < 60) {
          return minutes.toFixed(1) + ' minutes';
        }

        const hours = durationMs / (1000 * 60 * 60);
        return hours.toFixed(1) + ' hours';
      },

      startTime(startTime) {
        return new Date(startTime + 'Z').toLoc