ssed. The council should then decide whether to increase the amount of help you receive.</p>

<h3><a name="P100_9218"></a>Making a complaint</h3>

<p>If you are not happy with how the council has dealt with you or with the services they have provided, you can complain. Every council has a complaint procedure and must offer you help and support in using this. Ask your council for information about making a complaint. RNIB&#8217;s Welfare Rights and Community Care Service can give you advice &#8211; conta