<span class="comment"> # Install libraries</span>
pip install nltk spacy rasa chatterbot flask

<span class="comment"># Set up a virtual environment</span>
python -m venv chatbot_env
source chatbot_env/bin/activate
        </code></pre>

        <h2>Step 3: Designing the Conversation Flow</h2>
        <p>Common customer queries include:</p>
        <ul>
            <li>FAQ Handling: "What are your hours?"</li>
            <li>Order Status: "Where is my order?"</li>
            <li>Escalation: "Can I speak t