o a representative?"</li>
        </ul>

        <h2>Step 4: Implementing Natural Language Processing (NLP)</h2>
        <pre><code>
import spacy
nlp = spacy.load("en_core_web_sm")
doc = nlp("Where is my order?")
for token in doc:
    print(token.text, token.pos_)
        </code></pre>

        <h2>Step 5: Developing the Chatbot</h2>
        <pre><code>
from chatterbot import ChatBot
from chatterbot.trainers import ListTrainer

chatbot = ChatBot('CustomerSupportBot')
trainer = ListTrainer(chatbot)

conversa