n Slack reactions
                        </li>
                        <li class="list-group-item heading-color d-flex mb-0">
                            <i class="bi bi-arrow-right me-2"></i>To send Customer Satisfaction surveys when configured
                        </li>
                        <li class="list-group-item heading-color d-flex mb-0">
                            <i class="bi bi-arrow-right me-2"></i>To improve and optimize the Application
                        </li>
                    