unnel_files/figure-html/unnamed-chunk-5-1.png" width="70%" height="70%" style="display: block; margin: auto;"></p>
</div>
<div id="business-insights" class="section level3">
<h3 class="hasAnchor">
<a href="#business-insights" class="anchor"></a>Business Insights</h3>
<p>We can see that the following features are correlated with Churn:</p>
<ul>
<li>“Month to Month” Contract Type</li>
<li>No Online Security</li>
<li>No Tech Support</li>
<li>Customer tenure less than 6 months</li>
<li>Fiber Optic internet 