e traditionally inserted at the end of a project (and often too late to do their best work) can have input from the beginning</li>
<li>people with complementary skills work together at the same time on the same part of the service</li>
<li>the team is always jointly responsible for delivery</li>
</ul>
<p>A multidisciplinary team uses in-depth user research when they start to make decisions about what to build and how to deliver it. This means services are:</p>
<ul>
<li>built using user-centred design <span 