e&gt;

    Add a ticket type

ticket_type change &lt;value&gt; &lt;newvalue&gt;

    Change a ticket type

ticket_type list 

    Show possible ticket types

ticket_type order &lt;value&gt; up|down

    Move a ticket type up or down in the list

ticket_type remove &lt;value&gt;

    Remove a ticket type

upgrade 

    Upgrade database to current version

version add &lt;name&gt; [time]

    Add version

version list 

    Show versions

version remove &lt;name&gt;

    Remove version

version rename &lt;nam