e unused hours?</div>
                            <p class="m-0 line-height-3">Unused hours expire and are not transferred to the new term.</p>
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                            <div class="line-height-3 mb-2 font-semibold">What are hours used for?</div>
                            <p class="m-0 line-height-3">Hours are utilized when creating tickets, filing defects, requesting enhancements, POC implementations of a use case and questions.</p>
         