 needs. These agents, equipped with natural language understanding, can engage in human-like conversations, reducing wait times and operational costs (TU, 2025). Similarly, in **e-commerce**, AI agents optimize supply chains, manage inventory, and personalize shopping experiences by analyzing consumer behavior and preferences (TU, 2025).

The **finance** sector benefits from AI agents in fraud detection and predictive analytics. These agents monitor transactions in real-time, identify suspicious patterns, a