duces the need for a human agent to track the package manually.</p>
<p>For example:</p>
<ul>
<li><strong>Automated Tracking Requests</strong>: If a customer asks a chatbot, “Where is my package?” the bot can prompt them for a tracking number, query the carrier’s API, and respond instantly with the package’s status.
<ul>
<li><em>Bot response</em>: "Your package is currently in transit and is expected to be delivered by 4 PM tomorrow. Would you like to receive updates?"</li>
</ul>
</li>
<li><strong>Pr