elopers; programmers have a tendency to
regard QA as, at best, a necessary evil.  The QA team can easily
overcome this by finding significant bugs and filing comprehensible
reports; on the other hand, if their reports are not at least as good
as those coming from the regular user community, then there's no point
having them interact directly with the development team.</p><p>Either way, once a public issue exists, the original internal
issue should simply reference the public issue for technical content.
Man