ot provide real-time tracking information, handle returns, check inventory, or even process payments. Without this connection, your chatbot is like a car that looks good but doesn’t drive.</p>
<p>Let's introduce the components of a chatbot integration.</p>
<h2>eCommerce Platforms</h2>
<p>To sell anything online, retailers need a robust software solution to manage the many aspects of their business, such as inventory, orders, payments, and customer relations. This software is known as an eCommerce platform