 which are then emailed to them with links to track the status of their package. Merchants can also access detailed shipping reports that help manage logistics.</p>
</li>
</ul>
<h3>Carrier Services and Chatbots</h3>
<p>Carrier APIs are particularly useful when integrated with chatbots. If a customer reaches out to inquire about their package status, a chatbot equipped with carrier integration can retrieve and relay real-time information directly from the carrier’s API. This not only saves time but also re