>An estimate is provided to resolve the issue, upon your approval the PrimeTek team commences work.</span>
                            </li>
                            <li>
                                <div class="font-semibold mb-2">5. Resolution</div>
                                <span class="line-height-3">Issue is resolved and the approved hours are deducted from your account.</span>
                            </li>
                            <li>
                                <div class="fon