ich turn out to be unrelated to the system.</li>

        <li>Problems which are poorly described.</li>

        <li>Things which would be better solved by a quick conversation.</li>
      </ul>
    </dd>

    <dt>A Trac ticket shouldn't be created until the issue has been agreed</dt>

    <dd>
      <p>Problems and issues should first be discussed with the project team /
      system maintainers. Depending on the project, this could be via email, on
      the newsgroups or through a quick chat over coffee.