a CRM (Customer Relationship Management) tool ensures that all customer interactions, whether they occur through marketing, sales, or support, are visible in one unified system. This gives support agents context about a customer’s previous interactions with the company, such as whether they’ve purchased multiple products or participated in a recent promotion, allowing for more personalized service.</p>
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<h2>Carrier Services</h2>
<p>In the world of eCommerce, once a customer makes a purchase, 