3><p>During the <a href="/service-design-delivery-process/discovery-stage/">Discovery stage</a> you will have developed a good understanding of how your users may access your service. To make sure everyone will be able to use your service you need to show:</p>
<ul>
<li>the type of environments users may access the service in, including with different browsers and desktop and mobile devices, and when connections are slower and there may be limited data (for example, through user stories)</li>
<li>diversity i