d avoid asking the customer to repeat themselves.</p>
</li>
</ul>
<h3>Popular Help Desk Platforms</h3>
<p>Similar to eCommerce platforms, it's uncommon for businesses to build their own help desk software from scratch. Instead, companies typically rely on one of the many pre-built solutions available on the market, which offer comprehensive support features right out of the box. Some of the most popular options include:</p>
<ul>
<li>
<p><strong>Zendesk</strong>: One of the industry leaders in help desk soft