ware, Zendesk offers a wide range of features designed to improve customer support. For instance, it includes an easy-to-use ticketing system, live chat functionality, and even AI-powered bots that can provide quick answers to common questions. Zendesk also offers reporting tools, so businesses can measure customer satisfaction and the performance of their support team.</p>
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<p><strong>Freshdesk</strong>: A popular alternative, Freshdesk provides similar help desk capabilities with a user-friendly