   <div class="profile_individual">
        <div class="title_profile">
          <h4><i class="fa fa-list-ul"></i>Comments</h4>
        </div>
        {% if ticket.get_ticket_comments %}
          <div class="comments_div">
            {% for comment in ticket.get_ticket_comments %}
              <div class="{% if ticket.user.is_staff %}ticket_admin{%else%}ticket_user{%endif%}" style="position:relative;">
              <span class='comment-close' id="{{ comment.id }}"><i class="fa fa-close"></i></span>

  