ful bug reports add to your organization's credibility just as any
technical contribution would.  It also gives developers a direct line
of communication to the testing team.  For example, if the internal QA
team is monitoring the public issue tracker, a developer can commit a
fix for a scalability bug (which the developer may not have the
resources to test herself), and then add a note to the issue asking
the QA team to see if the fix had the desired effect.  Expect a bit of
resistance from some of the dev