 possible by APIs, ensuring that the customer experience is smooth, efficient, and responsive—exactly what today’s eCommerce world demands.</p>
<h2>Help Desk</h2>
<p>For a small business with just a handful of customers, offering support via email might be manageable. The business owner can log in periodically, check for customer inquiries, and respond directly. However, as the business grows and the volume of customer interactions increases, this approach quickly becomes unmanageable. Tracking individu