to discover just how many software developers aren't really completely up to speed on the mysterious world of character sets, encodings, Unicode, all that stuff. A couple of years ago, a beta tester for <a href="http://www.fogcreek.com/FogBUGZ">FogBUGZ</a> was wondering whether it could handle incoming email in Japanese. Japanese? They have email in Japanese? I had no idea. When I looked closely at the commercial ActiveX control we were using to parse MIME email messages, we discovered it was doing exactly 