vide follow-up updates within defined time frames after responding to a customer inquiry. These ongoing response time frames are defined based on the severity level of the issue, and counted from the time of the latest severity update.
        </li>
      </ol>
    </div>
  </section>

  <section class="p-section">
    <hr class="p-rule is-fixed-width" />
    <div class="row p-section--shallow">
      <div class="col-6 col-medium-3">
        <h2>Additional services</h2>
      </div>

    </div>
    <div cla