createDirectLine({ token: await testHelpers.token.fetchDirectLineToken() });
        const baseProps = { directLine, store };
        const webChatElement = document.getElementById('webchat');

        WebChat.renderWebChat(baseProps, webChatElement);

        await pageConditions.uiConnected();

        await pageObjects.sendMessageViaSendBox('carousel', { waitForSend: true });
        await pageConditions.minNumActivitiesShown(2);
        await pageConditions.scrollToBottomCompleted();

        const atta