h1></div><div class="textwrapper intro__textwrapper__withnav"><p class="intro__subtitle">A mental model diagram maps a user’s thoughts and behaviours as they navigate a website or access information.</p><div class="intro__text"></div></div></div></div></div></div><div class="uikit-body uikit-grid sections"><div class="container"><div class="row"><div class="col-md-6 js-sections"><nav class="uikit-inpage-nav-links"><h2 class="uikit-inpage-nav-links__heading uikit-display-2">Contents</h2><ul class="uikit-li