 and 
        learning technologists. The design team needs to be as integrated as the 
        system you're trying to create. </p>
      <p>Yes, there are a lot of potential barriers, but none are insurmountable. 
        Is it all worth it? You bet it is. When it works, it's a beautiful thing. 
        If you're still not convinced, try these words from Aetna's Chairman, 
        Ron Compton, delivered in his keynote address to the first Electronic 
        Performance Support System Conference se