t everybody is using the same Kermit
software you are, on the same kind of computer, or over the same kind of
connection.  Before we can begin to help you, we need the following preliminary
information:

<p>
<ol>

<li><b>Is your question about Kermit software?</b><p>

<ol>

<li>If it is a question about email or some other application, even if you
are accessing it <i>through</i> Kermit, then it probably is not a question
about Kermit software itself.  The Kermit help desk does not offer help with
email prog