results and the clearest 
        view of performance. Besides, I'd argue that even the best measures of 
        training ROI, if measured by trainers, are viewed by management as suspect 
        for their potential to be self-serving. They're analogous to the "scientific 
        results" advertisers use to sell us this product or that. Instead, give 
        managers the means to measure performance gains, and let them spread the 
        news of your joint success. </p>
      <p>Another characte