 takes to at least break even on your investment 
        in recruiting and development to competent performance. </p>
      <p>Now shift gears for a moment. Let's talk about the process of reengineering 
        work, as described by Mike Hammer. The essence of the case is that for 
        years and years we've been putting bandaids on old work processes - more 
        and more management layers, functional units, and automated traditional 
        processes - in the search for percentage point imp