veral years ago: </p>
      <p>"We've been looking at learning as an outcome, when learning is only 
        a byproduct. Performance is what we want. And by providing the supports 
        employees need to learn their jobs while they do their jobs, we'll get 
        competent performance faster and more consistently. </p>
      <p>"As business managers facing a tough and unknowable future, we can't 
        afford the luxury of learning, when it's not accompanied by performing. 
        We have to