o you get a menu?  Are you
immediately connected to a Kermit server?

</i>
</blockquote>
<p>

<li><b>What operating system and version</b> does that computer use?

<p>

<li>If you are reporting a <b>file-transfer problem</b>: what Kermit program
and version is on the other computer?  Does the transfer fail at the very
beginning (constant retrying of the first packet), or partway through?  Does
it happen the same way every time?  NOTE: Most current releases of Kermit
software do not support transfer of files