e-reply">
        <img src="jane-doe.png" class="chat-avatar">
        <p>
          Hi, John. I'm happy to help. What can I do for you today?
          <br><small>8:54 AM</small>
        </p>
      </div>
      <div class="message-sent">
        <img src="john-doe.png" class="chat-avatar">
        <p>
          I can't seem to pull up my order. Can you help me?
          <br><small>9:02 AM</small>
        </p>
      </div>
      <div class="message-reply">
        <img src="jane-doe.png" class="chat-avatar