id1083446067"
  web="https://app.element.io"
%}

<p>If you're asked to enter a custom homeserver URL in a Matrix client, enter <code>https://chat.privacytools.io</code>, <strong>not</strong> privacytools.io or element.privacytools.io. You do not need to change your identity server, in fact <code>https://vector.im</code> is the only functional one, by design.</p>

<p>These details will be autofilled for you in most clients if you enter your full username (e.g. @alice:privacytools.io rather than alice) into t