ng> to understand the customer problem before
          diving into code
        </li>

        <li>
          <strong>Customer collaboration and feedback</strong> over tickets and
          second-hand knowledge
        </li>

        <li>
          <strong>Teamwork and communication</strong> over picking up tasks and
          working in isolation
        </li>

        <li>
          <strong>Testing the product ourselves</strong> over relying on others
          (especially our users) to find issues
    