structural:reformatting, quality:corruption
Knowledge work

There is a synthesis of thinking, learning and doing at the core of creative human activity that underpins the concept of knowledge work. Knowledge workers collaborate on tasks that are cognitively demanding, involving complex technical judgements, a high degree of professional and individual expertise and experience. The knowledge worker is astutely aware, not only of the means and purpose of their work, but also its political and social dimensions. Much of this knowledge is tacit and shared among the work group becoming embedded in its culture.