structural:scholar_edition, information:extraction
In workplaces

The use of text messaging for workplace purposes grew significantly during the mid-2000s. As companies seek competitive advantages, many employees used new technology, collaborative applications, and real-time messaging such as SMS, instant messaging, and mobile communications to connect with teammates and customers. Some practical uses of text messaging include the use of SMS for confirming delivery or other tasks, for instant communication between a service provider and a client (e.g., a payment card company and a consumer), and for sending alerts. Several universities have implemented a system of texting students and faculties campus alerts. One such example is Penn State.