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Hangzhou has a bus network consisting of a fleet of diesel, hybrid and electric buses, as well as trolleybus es. Hangzhou was once known for its extensive bus rapid transit network expanding from downtown to many suburban areas through dedicated bus lanes on some of the busiest streets in the city. However, as of mid-2021, all but one BRT routes and feeding routes had closed or been transformed to regular routes. Only route B1 is still in operation.

Taxis are also popular in the city, with the newest line of Hyundai Sonatas and Volkswagen Passats, and tight regulations. In early 2011, 30 electric taxis were deployed in Hangzhou; 15 were Zotye Langyues and the other 15 were Haima Freemas. In April, however, one Zoyte Langyue caught fire, and all of the electric taxis were taken off the roads later that day. The city still intends to have a fleet of 200 electric taxis by the end of 2011. In 2014, a large number of new electric taxis produced by Xihu-BYD (Xihu (westlake) is a local company which produced televisions in the past) were deployed.

Central (to the east of the city centre, taking the place of the former east station), north, south, and west long-distance coach stations offer frequent coach service to nearby cities/towns within Zhejiang province, as well as surrounding provinces.

Hangzhou Metro has a network of 323 km as of mid-2021, not including the Hangzhou-Haining Intercity Railway which has a length of 46 km. Major expansion plans continue. It is the 17th city in China to have a rapid rail transit system. In 2018, the State Council approved the planning for 15 metro lines, including extensions to the three existing lines, scheduled to open in time for the 2022 Asian Games. By then the Hangzhou Metro system is projected have a network of 617 km (383 mi).

The construction of the Metro started in March 2006, and Line 1 opened on November 24, 2012. Line 1 connects city centre with suburbs. It run from Xianghu to Wenze Road with a branch to Lingping, which would later become part of Line 9. By June 2015, the southeast section of Line 2 (starts in Xiaoshan District, ends to the south of the city centre) and a short part of Line 4 (fewer than 10 stations, connecting Line 1 and Line 2) were completed. The system is expected to have 15 lines upon completion; most lines are still under construction. The extensions of Line 2 (city centre and northwest Hangzhou) and Line 4 (east of Binjiang District) opened in 2018. Line 5/6/7/8 opened their first parts in 2019 and 2020.