linguistic:translation
Etiquette

Expectations for etiquette may differ depending on various factors. For example, expectations for appropriate behaviour have been found to differ markedly between the U.S. and India. Another example is generational differences. In The M-Factor: How the Millennial Generation Is Rocking the Workplace, Lynne Lancaster and David Stillman note that younger Americans often do not consider it rude to answer their cell or begin texting in the middle of a face-to-face conversation with someone else, while older people, less used to the behavior and the accompanying lack of eye contact or attention, find this to be disruptive and ill-mannered. With regard to texting in the workplace, Plantronics studied how we communicate at work] and found that 58% of US knowledge workers have increased the use of text messaging for work in the past five years. The same study found that 33% of knowledge workers felt text messaging was critical or very important to success and productivity at work.