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Propositions

The three critical psychological states of job characteristic theory (JCT) draw upon cognitive motivation theory and some previous work on identifying the presence of certain psychological states could lead to favorable outcomes. JCT provided the chance to systematically assess the relationship between the previously discovered psychological states ('Experienced Meaningfulness, 'Experienced Responsibility, and Knowledge of Results) and outcomes. More importantly, previous work on work design showed job characteristics can predict individual performance, but did not provide “why” and “how” this relationship existed. Job Characteristics Theory filled this gap by building a bridge between job characteristics and work-related outcomes through the use of the three critical psychological states.