information:classification, information:extraction, structural:scholar_edition
Human factors

One of the major factors which hinders the change management process is people's natural tendency for inertia. Just as in Newton 's first law of motion, people are resistant to change in organizations because it can be uncomfortable. The notion of doing things this way, because 'this is the way we have always done them,' can be particularly hard to overcome. Furthermore, in cases where a company has seen declining fortunes, for a manager or executive to view themselves as a key part of the problem can be very humbling. This issue can be exacerbated in countries where "saving face" plays a large role in inter-personal relations. As mentioned above, there are some groups that prioritize their own benefits above organizations' benefits, and involving such groups into organizational change will naturally create obstacles, and some departments may directly or indirectly resist organizational change due to the conflicts of their interests.