information:classification
Inflated Ratings

Clear performance standards are shaped by well-defined organizational goals. The absence of clear goals and targets can disrupt goal alignment, which affects the effectiveness of PAs in monitoring and managing how employees' work contributes to organizational priorities. Organizational goals provide employees with a clear line of sight, helping them understand how their duties contribute to organizational performance. A study suggests that PAs help moderate the relationship between employee alignment and organizational performance. Government departments and public service organizations often face challenges in developing clear organizational goals, which makes it further challenging for managers evaluate the performance of subordinates based on individual performance goals that are not clearly aligned to organizational goals.