quality:correction
Technology solutions

The Saudi government employs technology to protect the safety, and enhance the experience, of the pilgrim's journey. Recently, the Ministry of Hajj and Umrah has introduced the Hajj pilgrims' e-bracelet program that stores pilgrims' essential data and which helps to provide them with the necessary support. In 2018, SAFCSP organized the Hajj Hackathon event in Jeddah, with 2,950 participants from over 100 countries. The event aims at exploring the use of technology to provide solutions for Hajj pilgrims. In 2019, the "Fatwa Robot" service was launched to provide pilgrims with fatwas and other religious advice. Two interactive apps were launched by Hajj authorities to provide pilgrims with a range of services through their smartphones. The services, which are available in nine languages, help pilgrims in finding emergency service centres, holy sites, currency exchanges, restaurants, and accommodation.