[{"bbox": [81, 146, 1167, 1231], "category": "Table", "text": "<table><tr><td>People and Organisation</td><td>Difficulties to recruit operators with adequate management skills, including low efficiency of collection</td><td>Low</td><td>Medium</td><td>Training of operators (Output 4). Sensitisation of families for the payment of water bills (Output 2). Support AURA on adequate monitoring of services performance by CORALs.</td></tr><tr><td>Legality and regulatory aspects</td><td>Water tariff/revenues do not cover operational costs</td><td>Low</td><td>High</td><td>Ensure selection of technical options takes into consideration Operation and Maintenance (O&amp;M) costs. Ensure that technical studies analyse sustainability, including calculation and implementation of minimum number of connections.</td></tr><tr><td>Planning, processes and systems</td><td>Cost of water supply systems above the available budget</td><td>Medium</td><td>High</td><td>Careful review of the design and cost estimate of the systems before launching the tenders. Consider contingencies.</td></tr><tr><td>Financial</td><td>Reduction of financial capacity of families due to lack of income and economic crisis<br/>Lack of affordability of water, conflicts on its management and provision, perceived unfairness of service provision</td><td>High</td><td>High</td><td>Close coordination with AURA to define social tariffs and ensuring that the most vulnerable segment of the population benefits from it. Creation of revolving fund. Support to saving groups (Xitique) and entrepreneurs on alternative financial mechanisms. Strengthening motivation of communities through activists, communication and other sanitation promotion activities.</td></tr><tr><td>Health</td><td>Continuation of COVID-19 related restrictions</td><td>Medium</td><td>High</td><td>Adapt approach to implementation and monitoring.</td></tr><tr><td>Climate</td><td>Extreme climate events (floods, cyclones, droughts, etc.)</td><td>High</td><td>High</td><td>The technical feasibility studies will ensure that infrastructures are climate-resilient. Integration of specific shock-sensitive solutions, such as crisis modifiers</td></tr></table>"}, {"bbox": [92, 1233, 252, 1257], "category": "Section-header", "text": "**Lessons Learnt:**"}, {"bbox": [92, 1276, 1161, 1331], "category": "Text", "text": "The EU-funded AGUASANI programme has provided learning experiences as well as opportunities that allowed the construction of stronger and cohesive models. Some of these learnings are the following:"}, {"bbox": [92, 1343, 477, 1370], "category": "Text", "text": "**The water supply model was improved.**"}, {"bbox": [92, 1381, 1161, 1485], "category": "Text", "text": "The water supply model was improved to cover sustainability aspects such as the analysis of Operation & Maintenance costs during feasibility design phase for selection of the technology to be implemented as well as other pilot initiatives such as the increase and acceleration of household connections/coverage through the revolving fund by breaking financial barriers."}, {"bbox": [92, 1501, 1161, 1554], "category": "Text", "text": "**Implementing the programme through sector institutions enhances capacity-building and institutional accountability.**"}, {"bbox": [92, 1566, 1148, 1593], "category": "Text", "text": "The strong involvement of institutions in implementing an intervention is an effective way of developing the sector."}, {"bbox": [1026, 1680, 1141, 1704], "category": "Page-footer", "text": "Page 12 of 26"}]