[{"bbox": [69, 146, 1142, 983], "category": "Table", "text": "<table><tr><td></td><td></td><td></td><td></td><td>modalities that will directly boost digital connectivity.</td></tr><tr><td>External environment</td><td>Digital divide and barriers to change</td><td>Low</td><td>Low</td><td>The mindset of physical, in-person service delivery is still predominant. The proposed Action will target service process simplification and easy-to-navigate user interface for e-services, it will capitalise on awareness-raising activities and using digitally educated citizens as agents of change, promoting the inclusion of women, PWD, indigenous communities and other groups in vulnerable situation.</td></tr><tr><td>External environment</td><td>Lack of inter-service coordination</td><td>Medium</td><td>Medium</td><td>The proposed Action will involve several ministries and a multi-sectoral management setup. Prior buy-in and agreement by the involved government authorities will be sought together with clearly distributed responsibilities. The Cabinet Division will be undertaking a coordinating role as per its mandate, as well as provide political guidance and enforcement. By supporting the right government actors in putting in place an integrated and interoperable e-services structure, the EUD's action will reduce gaps in inter-service coordination.</td></tr></table>"}, {"bbox": [81, 1028, 241, 1053], "category": "Section-header", "text": "Lessons Learnt:"}, {"bbox": [77, 1073, 1132, 1155], "category": "List-item", "text": "- **Design and implement “targeted” policies:** Policymakers need to acknowledge the diversity and intersectional needs of the targeted groups. Policies and initiatives must reflect the challenges of the digital divide caused by lack of access to technology and affordability of digital devices through a human-centric approach."}, {"bbox": [77, 1179, 1132, 1261], "category": "List-item", "text": "- **Improve digital infrastructure and connectivity:** Stable and speedy digital connectivity is a prerequisite for accessing and benefiting from the digital economy. GoB is implementing various projects to enhance connectivity in rural and hard to reach areas. Without connectivity, knowledge and skills are of no use."}, {"bbox": [77, 1286, 1132, 1394], "category": "List-item", "text": "- **Broaden consultations:** In order to take into account the specific needs of women, persons with disabilities and groups in vulnerable situation, policymakers need to adopt the “whole of society” model for co-creation of policies. Furthermore, policymakers need to undertake multi-sectoral consultations to achieve the various objectives that relate to the entire digital ecosystem (design, delivery and evaluation of policies)."}, {"bbox": [77, 1419, 1132, 1501], "category": "List-item", "text": "- **Take a whole-of-government approach:** Policymakers need to adopt a whole-of-government approach in designing, implementing and evaluating policies. Collaboration with all levels of government and locally placed agencies reduces the risk of duplication, fragmentation and redundancy."}, {"bbox": [77, 1526, 1132, 1634], "category": "List-item", "text": "- **Build partnerships:** To obtain greater support in the implementation of targeted policies and programmes, the government should leverage public-private partnerships and take advantage of the synergies between different stakeholders, such as the government, private sector, civil society organisations, academics and practitioners. Furthermore, policymakers should promote the integration of available resources (such as engineers, developers,"}, {"bbox": [1026, 1680, 1142, 1705], "category": "Page-footer", "text": "Page 17 of 36"}]