[{"bbox": [97, 154, 1133, 264], "category": "Text", "text": "with the Ministry of Justice as the main beneficiary. The main idea behind adopting the PSD Strategy has been to facilitate efforts to increase the scale of providing public services to the population in a convenient and accessible form, preventing excessive bureaucracy, expanding the possibility of the public's remote independent access to electronic public services, and creating an inclusive environment with equal conditions for all."}, {"bbox": [97, 276, 1133, 357], "category": "Text", "text": "Currently, 261 out of 771 public services have been provided through the PSCs, 397 through the Unified Portal of Interactive Public Services of the Republic of Uzbekistan and the licensing information system \"License\" in an interactive form."}, {"bbox": [97, 372, 1133, 425], "category": "Text", "text": "To date, more than 45 million services have been provided to individuals and legal entities through 208 PSCs and more than 140 local branches."}, {"bbox": [97, 441, 1133, 524], "category": "Text", "text": "In order to create convenience for the population, a procedure has been introduced for using public services on an extraterritorial basis, and the requirement by state bodies of 73 documents and certificates from citizens and entrepreneurs has also been cancelled, resulting in an estimated saving of around 25 million Euro."}, {"bbox": [97, 538, 1133, 592], "category": "Text", "text": "However, there are the following structural problems that negatively affect the further development of the public service delivery system:"}, {"bbox": [97, 606, 1133, 660], "category": "Text", "text": "- Most of the existing public services are still provided to the population in the traditional form, and not electronically;"}, {"bbox": [97, 673, 1133, 756], "category": "Text", "text": "- Normative legal acts regulating the provision of public services do not correspond to modern forms of public services and the principles of administrative order, and the establishment of the procedure for the provision of public services by internal departmental documents is also retained;"}, {"bbox": [97, 770, 1133, 852], "category": "Text", "text": "- Excessive efforts remain for applicants in connection with the refusal of authorised bodies providing public services to apply priority rights and benefits established by other legislation, motivating this only by compliance with official rules and requirements;"}, {"bbox": [97, 866, 1133, 920], "category": "Text", "text": "- The causes of systematic violations of the procedure for the provision of public services by the competent authorities for the provision of certain public services remain unresolved;"}, {"bbox": [97, 934, 1133, 1017], "category": "Text", "text": "- Insufficient provision with modern information and communication technologies or the lack of information systems in the lower organisations of the authorised bodies in the regions does not allow the full provision of interactive public services;"}, {"bbox": [97, 1058, 844, 1085], "category": "Text", "text": "- Lack of access to reliable and affordable electricity and frequent power outages;"}, {"bbox": [97, 1111, 1133, 1164], "category": "Text", "text": "- Technological illiteracy and lack of training in the basics of computer use among the population living out from urban agglomerations;"}, {"bbox": [97, 1191, 398, 1215], "category": "Text", "text": "- Poor or no internet connection;"}, {"bbox": [97, 1244, 466, 1270], "category": "Text", "text": "- Insufficiency of general infrastructure."}, {"bbox": [97, 1284, 1133, 1337], "category": "Text", "text": "- The lack of allocation or appointment of personnel in a number of competent authorities that are fully responsible for the provision of public services, negatively affects the quality of public services provided;"}, {"bbox": [97, 1351, 1133, 1405], "category": "Text", "text": "- The lack of digitisation of most of the information used in the provision of public services limits the level of access to all the capabilities of the \"E-Government\" system;"}, {"bbox": [97, 1419, 1133, 1502], "category": "Text", "text": "- Due to the fact that the mobile application of public services does not fully cover the services in demand, and there is no possibility to use this application until the end of the receipt of the service, the scale of independent use of electronic public services does not increase;"}, {"bbox": [97, 1516, 1133, 1570], "category": "Text", "text": "- There are obstacles and inconveniences in the use of public services due to the failure to provide the necessary infrastructure for persons with disabilities on the part of public service providers;"}, {"bbox": [97, 1584, 1133, 1637], "category": "Text", "text": "- The lack of systematic work to develop the population's knowledge and skills for the remote use of public services leads to excessive queues at the PSCs and hinders the introduction of new services that are in high demand;"}, {"bbox": [1038, 1682, 1143, 1706], "category": "Page-footer", "text": "Page 8 of 35"}]