The Role of Shapers in Knowledge-Sharing

  • Ann Majchrzak
  • Chris Wagner
  • Dirk Riehle
  • Peter Thoeny
  • Sunir Shah
  • Ward Cunningham
Part of the IFIP International Federation for Information Processing book series (IFIPAICT, volume 236)

Abstract

Wikis are a collaborative technology that allows for new ways of working and sharing knowledge. While most firms today have been experimenting with wikis, an important element of the use of wikis that has generally been ignored is the role of the people who shape the wiki pages. Shapers ensure the sustainability of a wiki community by helping to ensure that new ideas and contributions are made and organized. This panel consists of four practitioners who play critical shaping roles in their wiki communities, and two academics who will begin, moderate, and summarize the session. The panel of practitioners will share their thoughts on why they shape, how they shape, and how other communities can help to encourage participants to adopt the shaping role.

Copyright information

© International Federation for Information Processing 2007

Authors and Affiliations

  • Ann Majchrzak
    • 1
  • Chris Wagner
    • 2
  • Dirk Riehle
    • 3
  • Peter Thoeny
    • 4
  • Sunir Shah
    • 5
  • Ward Cunningham
    • 6
  1. 1.University of Southern CaliforniaUSA
  2. 2.City University of Hong KongHong Kong
  3. 3.SAPSwitzerland
  4. 4.Structured Wikis LLCSwitzerland
  5. 5.MeatballUSA
  6. 6.Eclipse Foundation & Cunningham & Cunningham, IncUSA

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