Using a Permanent Usability Team to Advance User-Centered Design in Libraries Public Deposited

http://ir.library.oregonstate.edu/concern/defaults/br86b458g

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  • Usability, user studies, and evaluating user experiences have been a part of academic libraries for many years. In the last 20 years libraries have created ad hoc usability teams to do user studies. Oregon State University (OSU) Libraries started its ongoing team in 2006, resulting in an increased focus on user experience throughout the libraries. This article explores the team’s history from formation to work it took on. The merits and challenges usability teams bring to an organization are also discussed. To date the literature describes usability methods and shares findings from libraries’ usability studies but none discusses benefits a standing usability team brings to a library organization or the work it may do.
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  • Nichols, J., Bobal, A., & McEvoy, S. (2009). Using a permanent usability team to advance user-centered design in libraries. E-JASL: The Electronic Journal of Academic and Special Librarianship, 10(2).
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  • description.provenance : Submitted by Sue Kunda (sue.kunda@oregonstate.edu) on 2009-09-16T20:37:00Z No. of bitstreams: 1 UsingaPermanentUsabilityTeam.pdf: 62644 bytes, checksum: b330fe6d28181841db13d15743ef9d8a (MD5)
  • description.provenance : Made available in DSpace on 2009-09-16T23:17:06Z (GMT). No. of bitstreams: 1 UsingaPermanentUsabilityTeam.pdf: 62644 bytes, checksum: b330fe6d28181841db13d15743ef9d8a (MD5) Previous issue date: 2009
  • description.provenance : Approved for entry into archive by Hannah Rempel(hannah.rempel@oregonstate.edu) on 2009-09-16T21:52:50Z (GMT) No. of bitstreams: 1 UsingaPermanentUsabilityTeam.pdf: 62644 bytes, checksum: b330fe6d28181841db13d15743ef9d8a (MD5)
  • description.provenance : Approved for entry into archive by Linda Kathman(linda.kathman@oregonstate.edu) on 2009-09-16T23:17:06Z (GMT) No. of bitstreams: 1 UsingaPermanentUsabilityTeam.pdf: 62644 bytes, checksum: b330fe6d28181841db13d15743ef9d8a (MD5)

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