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Library Mandate

MISSISSAUGA PUBLIC LIBRARY BOARD
Approved November 16, 2011
GOALS/ENDS STATEMENT
The Mississauga Public Library Board exists so that every resident can:

►  Develop skills
►  Acquire knowledge andinformation
►  Improve the quality of his/her life and the life of the community
►  Enjoy a welcoming, customer friendly environment while incorporating appropriate technologies and ensuring value for cost

STRATEGIC OBJECTIVES
Reaching out to:

►  Families and caregivers
►  Youth
►  Older adults
►  Newcomers
►  Small businesses

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MISSISSAUGA LIBRARY SYSTEM
MOTTO
The Library changes lives
VISION STATEMENT
The Library provides life-long enrichment, education and empowerment
MISSION  STATEMENT
The Mississauga Public Library Board exists to provide library services to meet the life-long informational, educational, cultural and recreational needs for all citizens
VALUES STATEMENT
We believe in:

-  Support for the joy of life-long learning, reading and literacy
-  Customer focused, community based services
-  Ease of access to its services
-  A welcoming environment for all
-  Access to global electronic informational resources
-  Superior service at a reasonable cost

We will do this through:

-  Forging strong ties with the community
-  Continuous measurement of its results
-  Developing public awareness of its services
-  Anticipating future needs
-  Two-Way Communication principles:  we listen; we own the problem; we take action






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