#DULibIntroducing… Vicki Hedley

Hello! Please state your name, full job title, and a brief description of what that entails: 

Hi!  I’m Victoria Michelle Hedley, Customer Services Co-ordinator for Disability Support and Digitisation.  The Digitisation Team processes all the digitisation requests for reading lists to make them available via online reading lists – this includes a lot of behind the scenes work on Talis and enormous, space-age scanners!  The Library Disability Support Team provide personalised support for students and staff registered with disabilities, including book retrievals and creating alternative formats of reading materials.  In addition to all of this, I help manage our virtual enquiry desk, Ask DULib!

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Looking back

2020: what a year. What a terrible, terrible year. But, in one of our last blog posts of the year, we thought it would be nice to look back at some of the positives for Durham University Library and Collections.

“Positives!?” I hear you cry. Yes, believe it or not, amidst the unrelenting difficulties of 2020 there have been quite a few. In addition to the reactive services we have offered such as Click and Collect or Browse and Borrow, we have implemented a number of service improvements that will stand us in good stead for years to come, as we (hopefully) begin to edge out of the Covid-19 pandemic in the coming months. So, a few highlights to prove it hasn’t all been bad:

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#Hist2020: History Day 2020, celebrating our collections

Every year University College London organises a day for academic, cultural and heritage institutions to come together to showcase the enormous range of historic collections in archives, libraries and museums. In pre-Covid times, the day would be held at Senate House and would be attended by anyone in London with a serious interest in historical research.

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