Black History Month February 2014

Troubleshooting problems with off-campus access to library databases

Possible problems:

  • Did you enter your campus OtterID and password, the ones you use to log in to Windows when using computers on campus? If you are a current CSUMB student, faculty or staff member you should already have a OtterID and password. If you do not have an account or you need assistance with the login process, please consult the IT OtterID Help Page.
  • Are cookies enabled on your browser software? For Internet Explorer, check the settings in Internet Options under the Tools option on the top-line menu.

If you are still having problems, fill out the form below and we will get back to you shortly.

Your name:
E-mail address: (firstinitiallastname@csumb.edu)
Telephone:

Tell us which web page or database you were attempting to access:

Please describe the problem you are having (be specific):
http://library.csumb.edu/troubleshooting
library.csumb.edu
crawl=CC-MAIN-2014-10
26695
application/http; msgtype=response
sha1:J5CG23DAQMNWQFECFJ72NWHROWHPXYSE
<urn:uuid:c3660628-70be-4b75-9e0e-37682bce26e3>
2014-03-07T14:59:50Z
198.189.246.23
sha1:2PAZX6AZX5V3S4DHS4AKH7MMC6CDKWSL
<urn:uuid:93208ba7-96f2-4fd2-b009-bbb4958d1e2d>
http://library.csumb.edu/troubleshooting
response
<urn:uuid:2cb1bb5c-7f4e-4179-8c29-28070690b62d>
robots: classic
hostname: ip-10-183-142-35.ec2.internal
software: Nutch 1.6 (CC)/CC WarcExport 1.0
isPartOf: CC-MAIN-2014-10
operator: CommonCrawl Admin
description: Wide crawl of the web with URLs provided by Blekko for March 2014
publisher: CommonCrawl
format: WARC File Format 1.0
conformsTo: http://bibnum.bnf.fr/WARC/WARC_ISO_28500_version1_latestdraft.pdf