Comments on: New Music Download Service http://blog.kdl.org/?p=1575 The blog of the Kent District Library, with 18 branch locations serving Kent County, Michigan Mon, 26 Jan 2015 04:50:17 +0000 hourly 1 http://wordpress.org/?v=4.1 By: Sheri http://blog.kdl.org/?p=1575#comment-15697 Mon, 23 Jan 2012 13:26:34 +0000 http://blog.kdl.org/?p=1575#comment-15697 Hi Isabelle,

I’m sorry to hear that you’re having trouble logging in to Freegal. If you could please send your library card barcode to me at webmaster@kdl.org, I can check your account and try to see what the issue may be.

Thanks,
Sheri
KDL Webmaster
webmaster@kdl.org

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By: isabelle http://blog.kdl.org/?p=1575#comment-15696 Mon, 23 Jan 2012 13:04:50 +0000 http://blog.kdl.org/?p=1575#comment-15696 i cant seem to log on with my ID #

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By: Sheri http://blog.kdl.org/?p=1575#comment-7867 Thu, 23 Jun 2011 12:15:02 +0000 http://blog.kdl.org/?p=1575#comment-7867 Hi Brittany,

Please email me at webmaster@kdl.org with your library card number so I can see if there is an issue with your account that is preventing you from logging into Freegal.

Thanks,
Sheri
KDL Webmaster

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By: Brittany http://blog.kdl.org/?p=1575#comment-7866 Wed, 22 Jun 2011 23:48:52 +0000 http://blog.kdl.org/?p=1575#comment-7866 It says I need to log in through a link from my library branch, yet it won’t let me in through the link from this page. what can i do?

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By: LibraryUser http://blog.kdl.org/?p=1575#comment-7635 Sun, 08 May 2011 22:23:21 +0000 http://blog.kdl.org/?p=1575#comment-7635 FYI
If you are having trouble logging in with your card make sure you link to freegal from here, if you just google it, the sign in will ask you for a password (unlike through here) and it will not work.

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By: Velid http://blog.kdl.org/?p=1575#comment-5203 Mon, 15 Nov 2010 19:09:19 +0000 http://blog.kdl.org/?p=1575#comment-5203 Thank you!!!

It works great!

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By: Sheri http://blog.kdl.org/?p=1575#comment-5041 Mon, 01 Nov 2010 17:09:41 +0000 http://blog.kdl.org/?p=1575#comment-5041 Hi everyone,

Just wanted to let you know that we’ve upgraded our subscription to the Freegal service, so the library as a whole is no longer limited to a maximum number of downloads available per week.

Each individual user is still limited to 3 songs per week, but you won’t have to “beat the rush” by downloading early in the week anymore!

Happy downloading!

Sheri
KDL Webmaster

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By: Sheri http://blog.kdl.org/?p=1575#comment-5040 Mon, 01 Nov 2010 12:24:44 +0000 http://blog.kdl.org/?p=1575#comment-5040 Hi Daniel,

If you are still unable to log in to Freegal today, please email me at webmaster@kdl.org with your library card barcode number so I can check if there is an issue with your account. Or if you prefer, you can call our Patron Services Department at 616-784-2007 and a staff member can assist you.

Thanks,
Sheri
KDL Webmaster
webmaster@kdl.org

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By: Daniel Bennett http://blog.kdl.org/?p=1575#comment-5037 Sun, 31 Oct 2010 18:26:57 +0000 http://blog.kdl.org/?p=1575#comment-5037 Yesterday I was able to log into Freegal and download music, but for some reason I am unable to log in today.

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By: Melissa http://blog.kdl.org/?p=1575#comment-5002 Mon, 25 Oct 2010 12:31:33 +0000 http://blog.kdl.org/?p=1575#comment-5002 Hi Louis,

We’re not able to add more downloads at this time due to our budget.

Melissa
KDL Collection Development Manager

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