Last edited 7 months ago
by Paul Arnoux

Knowledge Base

Revision as of 13:59, 25 August 2023 by Demo writer (talk | contribs)

A knowledge base is a place where the knowledge of an organisation, department or team can be centralised. Employees collect their team and department knowledge and companies use it to provide an online helpdesk to answer frequently asked questions (FAQs) and share best practices.

Finally, you'll find information about products, services, events, organisations, locations and partnerships.

Wikis as a knowledge base

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Wikipedia and its sister projects are undoubtedly the most popular knowledge bases. Wikis are created to easily and collaboratively add or update knowledge dynamically.

Different contributions are quickly linked together. Over time, wikis become more valuable as the links become richer and more complex.

Wikis, and in particular the Wikipedia software MediaWiki, are designed to allow knowledge to be aggregated and individual wikis to be combined.

Example pages
https://en.demo.bluespice.com/w/index.php?title=Knowledge_Base&oldid=2083
en.demo.bluespice.com
CC-MAIN-2024-38
79162
application/http; msgtype=response
sha1:TCHW7LEV3BQE2F7YSELCGRNC4TMFQCFL
<urn:uuid:6060837d-152e-40cb-99af-1a57799dcb7c>
2024-09-17T21:01:08Z
202.61.238.89
text/html
sha1:IIUQBP4V5XOSZCBCRHAKB7IME4DDVUC3
<urn:uuid:688cc8b5-3176-4687-bbd0-1e13eb6284eb>
https://en.demo.bluespice.com/w/index.php?title=Knowledge_Base&oldid=2083
response
<urn:uuid:658bbeb1-e12c-4c0c-9e6b-4c453ab84750>
isPartOf: CC-MAIN-2024-38
publisher: Common Crawl
description: Wide crawl of the web for September 2024
operator: Common Crawl Admin (info@commoncrawl.org)
hostname: ip-10-67-67-37
software: Apache Nutch 1.20 (modified, https://github.com/commoncrawl/nutch/)
robots: checked via crawler-commons 1.5-SNAPSHOT (https://github.com/crawler-commons/crawler-commons)
format: WARC File Format 1.1
conformsTo: https://iipc.github.io/warc-specifications/specifications/warc-format/warc-1.1/