Customer ID

When you purchase a subscription with Nature Research you are given a unique Customer ID which consists of 10 digits.


Print subscribers:  Your Customer ID is located on your print issue's mailing label - (above the mailing address on the left side of the label).


When your subscription order has been successfully processed you will receive a confirmation email which will include your Customer ID.


Your Customer ID can be located by logging in to your My Account and clicking on the subscriptions and purchases tab


Institutional Site Licence:  A Customer ID is unique and is used to activate online access. It appears on the registration e-mail sent to the administrator of the account.


If you have any questions at all relating to your Customer ID you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.



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