FAQ

Answers to All of your questions!

Who are the organizers of this Book Sale?

Rivkah Lambert Adler (Efrat), Amy Shuter (Neve Daniel) and Cindy Wiesel (Efrat). We are all volunteers. 

Is the book sale a business?

This is a tzedaka project and we’re amateur web designers. We have done beta testing and, even so, there might be issues with the website. Please have patience with us.

Where is the money going?

The proceeds from the Gush Book Sale will be donated to local Amutot in Efrat and Gush Etzion.  

Where did the books come from?

All of the books were donated by people in Efrat and Gush Etzion.

What condition are the books in?

We know you can’t see the books in advance, so we did our best to only list the books we received that were in the best condition. All are completely readable. Some will have light wear and tear, perhaps missing a dust jacket. Others are in brand new condition.

I’m using the search feature and I’m not getting the results I expected. What am I doing wrong?

We know the search function is not very robust. We tried a few different solutions but we don’t have the website development resources of Amazon.com, so just as you would scan titles on the table at an in-person sale, the best way to see everything we have is to scroll through each category.

The information about the books is limited or weird. Why?

We collected as much information about the books as we could from various sources.  There might be some inconsistencies in the data and subject information. We tried to review the entries, but we might have missed some things.

Why doesn’t the cover of the book I got match the picture on the database?

We used a few book databases to create the book listings, so the cover image pictured may not match the exact book you receive, since different editions sometimes have different covers. 

If I’m not satisfied with a book can I get a refund?

 Sorry, but we cannot accept any returns or issue refunds. But you can donate the book back for the next sale!

I had a book in my cart but when I went to check out it was listed as out-of-stock. What happened?

 If two or more people have the same book in their carts, the first one who checks out will get it. The others will get an out-of-stock notification when they go to checkout. We have one copy of each book listed, unless noted, so if you see something you want, grab it while it’s available!

How do I pay for my order?

You have 2 payment options.  

Cash: Please bring the EXACT amount listed below when you pick-up your books

Paybox: You can pay for your order through this link. Please indicate your order number in the Comments.

How do I know that my order went through?

A confirmation page should load after checkout with an order number.  You should also receive an email that your order is being processed and another when your order is complete. 

If you do not get the emails, please check your SPAM folder.

How do I get my books?

Your books will be available for pick-up on designated dates.  You will have a choice of pick-up locations within Efrat and Gush Etzion. 

For special arrangements, please contact the point person at your pick-up location. (WhatsApp is best!)

I donated books! Do I get a discount?

If you donated books to the sale, please use coupon code: BOOKDONOR at checkout.  You will receive a 10% discount on your entire order. 

Can I donate books?

Since this is an online sale, all the books have already been entered into a database. We cannot accept any additional books for this sale. Please ask again after this sale is over.

What is Zichron Baruch Chaim?

Zichron Baruch Chaim is a partner of the Gush Book Sale.  You can read more about the project here.

What if my question isn’t listed here?

Contact us at zichronbc@gmail.com
https://zichronbc.org/faq/
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