Saturday, 25 May 2013

What to do when Amazon spells your name wrong (or gets other book details wrong)




I was really excited to see Hell To Pay going on up on the various sites including Amazon, but that excitement was diluted ended when I saw that they’d spelt my surname wrong. Firstly, on the Amazon.com site and then on Amazon.ca

It’s important that the details are correct so that your Amazon author central* page will be linked to your book. Your author central page has tweets from you, details of blog posts and a list of your other books. It’s a great promotion tool, but only if the details are correct.

If this happens to you, this is what you do to get Amazon to change it.

*To get an Amazon author central page click here to register. For Amazon.com, click here

STEP ONE
Go to the book page on Amazon



Tip – Ignore the message for publishers and authors where the publisher is told to update the feed sent to Amazon and the author is told to contact their publisher. I know for a fact, that my publisher sent the correct details to Amazon who keyed it in wrongly.
 

TWO
Scroll down to where it says Would you like to update product info and click on that.

 





THREE
You will be taken to your Amazon sign in page. Sign in.

FOUR
From there you will be taken to Update Product Info
 


 

FIVE
Put in as much info as you have. For instance, if you have a pictures of your book cover complete with ISBN number (you need this) then submit that.

Tip – You can also submit a change of details through your Amazon Author Central account. It's just as easy to use.

2 comments:

  1. Did they have it right on some sites and wrong on others?

    ReplyDelete
  2. Patsy, the UK Amazon had all the correct details. Amazon.com spelt my surname wrong and got the publication date right. Amazon.ca got my surname and the release date wrong - they had it down as the 16th of July when it's the 26th of July. It was so frustrating. Think it was all down to human error, but I don't understand why you have to submit the corrections to each Amazon individually.You'd think you'd get one corrected and it'd filter down through all the sites, but that wasn't the case.
    Makes you want to scream!

    ReplyDelete

DI Duncan Waddell - Detective in a Coma Book 2

One lost girl. A bus full of secrets -'My new WIP

One lost girl. A bus full of secrets - My new WIP #amwriting
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