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  1. UX Product
  2. UXPROD-2260

Loan: Declared Lost (Stories dependent on fines/fees work)

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Details

    • XL < 15 days
    • XL < 15 days
    • Low
    • Hide
      Excludes the impact on fees / fines and overdue determination
      Excludes notifications
      Item status updating mechanism is in place (and this only has minor impact)
      Scope limited to introduction of declared lost process, impact on existing check in process (and presentation of item / loan information) and requests.

      Don't have sufficient knowledge of fees and fines to know the impact.
      Show
      Excludes the impact on fees / fines and overdue determination Excludes notifications Item status updating mechanism is in place (and this only has minor impact) Scope limited to introduction of declared lost process, impact on existing check in process (and presentation of item / loan information) and requests. Don't have sufficient knowledge of fees and fines to know the impact.
    • Prokopovych
    • 106.1
    • Elevating rank because there's no clear workaround, particularly for being able to close a loan (without checking in the item) when the associated fees/fines are paid.
    • R4
    • R1
    • R1
    • R1
    • R4
    • R1
    • R2
    • R1
    • R1
    • R1
    • R1
    • R1
    • R1
    • R4

    Description

      Q2 2020 work includes:

      • Identification of appropriate item statuses.
        • contrast with status that is aged to lost/grossly overdue?
      • Declaring item lost while it is still checked out or overdue.
        • Item stays on patron's account while bill is open.
        • Replace copy does not need to be an option from the patron's open loans - it's a way of paying the bill
      • What happens when a declared lost item is returned // may be part of other fines/fees workflows
      • How a declared lost item appears across user's loan history and Inventory.
        • stays on open loans until bill is paid or transferred or otherwise taken care of.
      • Modal when declared lost item is checked back in

      Not completed in Q2 2020, moved to UXPROD-2535:

      • closing loan based on actual cost fees
      • showing System (or FOLIO) as source of automated closed loan action on loan details

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                ecboettcher Emma Boettcher
                ecboettcher Emma Boettcher
                Aditya matukumalli Aditya matukumalli
                Viktor Soroka Viktor Soroka
                Dmytro Popov Dmytro Popov
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                Dates

                  Created:
                  Updated:
                  Resolved:

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https://issues.folio.org/browse/UXPROD-2260
issues.folio.org
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