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1. What is the quality of the used books?
2. How much are the shipping costs?
3. How can I pay?
4. How long will it take for my order to arrive?
5. Can I return items I have bought?
6. Am I entitled to a discount?

1. What is the quality of the used books?
The ASC webshop sells all kinds of used books: rare books, special editions, collectors’ items, everything in fact. Most of the books have clearly been used but they are still in good condition. The pages may be slightly dog-eared but the book will not be torn and the cover is in reasonable condition. The books might still have library barcodes and/or stamps in them.
 
2.How much are the shipping costs?
You can pick up your order at the ASC Library in Leiden for free.
Postage rates are:
in the Netherlands: € 5 per order
within Europe: € 12 per order
for the rest of world: € 18 per order
 
3. How can I pay? 
You can pay with iDeal or PayPal. Alternatively, the total amount can be transferred to our account no. 307711889 (Universiteit Leiden cs ASCL) in Leiden quoting your invoice number. Overseas customers should use the IBAN number: NL38RABO0307711889, BIC: RABONL2U.
You can pay cash if you pick up your order at the ASC library in person.
 
4. How long will it take for my order to arrive?
in the Netherlands: 2-5 days
within Europe: 3-14 days
for the rest of world: 5-21 days
 
5. Can I return items I have bought?
You can return any item within 14 days of placing your order. Customers outside the Netherlands and Europe can return an item within 30 days of ordering as parcels sometimes take slightly longer to reach them.
 
Please return the original invoice with the item. We will refund the purchase price minus the shipping costs when we receive the item(s). We will not cover any return postage fees.

6. Am I entitled to a discount?
Some customers are entitled to a discount:
20% discount for booksellers
25% discout for students
20% discount for costumers residing in Africa
20% discount for authors

Customers entitled to a discount are requested to use the following ‘coupon codes’:
BOO for booksellers
STU for students
AFR for customers residing in Africa
AUT for authors
 
Please use the code at the checkout stage. Enter the code in the 'Coupon Code' box and your discount will be worked out automatically.
 
 
 
 
 
 
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