Frequently Asked Questions

What is an eBook?

  • LexisNexis eBooks are digital, downloadable versions of books. In most cases they look exactly like the print version, so you will see all the same graphs, charts and drawings.
  • You can download and read eBooks on your desktop, laptop and/or a variety of popular mobile devices. Read them on your choice of PC, Mac® or mobile device with your Web browser or e-reader applications.
  • Many LexisNexis® publications are available in ebook format—epub or mobi—for use on your mobile devices. Or, read your eBook in your web browser instantly with Read Now on any mobile device without needing eReader software. In-browser feature requires Internet Explorer® 11 or higher, Chrome™ or Firefox®.

Where can I find LexisNexis eBooks and what formats are available?

  • LexisNexis eBooks are easily identified when searching a specific title on the LexisNexis Store.  3000+ eBooks are currently available.  Browse by category, practice area, jurisdiction, or simply search by title name. You also may call 800.223.1940 or contact your LexisNexis representative to place an order for you.
  • LexisNexis offers its eBooks in a Web browser based reading format via the blue Read Now link within the Download Center or in the two most commonly used file formats: epub and mobi. We also provide select newsletter and bulletin products in PDF format.
  • Reading functionality—your ability to search, highlight or take notes for instance, depends on the device and e-reader of your choice, not the eBook. Refer to your device and software documentation for more details.

What e-reading software is recommended?

  • Read Now, powered by OverDrive Read, is our preferred reader and does not require any additional software.  This feature allows you to read a LexisNexis® eBook instantly in your Web browser without the need of downloading or special software on a smartphone, tablet or computer.  In-browser feature requires Internet Explorer® 11 or higher, Chrome™ or Firefox®.
  • If you would like to download the eBook first and then read on an e-reader of your choice, you can follow the below instructions.  Before purchase, ensure you have an e-reader downloaded to a device that is compatible with Adobe Digital Rights Management (DRM) tools (required).
  • An active Adobe registration is required to use Adobe DRM compatible e-readers. When you download the app, Adobe will prompt this simple and quick registration: Adobe Digital Editions (Free app downloadable from Adobe)

What other devices are supported by Adobe DRM eBooks?

http://blogs.adobe.com/digitalpublishing/supported-devices

 

What eBook file format should I choose?

This depends on the e-reader software you are using.

  • Read Now, powered by OverDrive Read allows you to read instantaneously in your Web browser.  In-browser feature requires Internet Explorer® 11 or higher, Chrome™ or Firefox®.
  • Choose epub files if you plan to read your LexisNexis eBook on:
    • Apple® products such as the iPad® or iPhone®
    • Barnes & Noble NOOK®
    • Adobe® Digital Editions
  • Choose mobi files if you plan to read your eBook on:
    • Amazon® Kindle®

Does the eBook link out to Lexis Advance® for cases, citations, etc.?

  • Yes. LexisNexis eBooks carry dynamic links to cases and citations, identifiable in green font. Use your active Lexis Advance User ID and password to use the links with an online connection.

Do eBooks “expire” or “time out”?

  • Your eBook will not expire. It is yours to keep and remains active. You can access your Download Center as many times as you would like to read your eBook via Read Now, powered by OverDrive Read.  If the content is updated, you may receive an email notification from LexisNexis with an invitation to purchase the new edition.  No Internet access is necessary to read downloaded files. However, Read Now requires an online connection and Lexis Advance links require online access and a subscription.

Can I access my LexisNexis eBook from the Web?

  • Yes, after you purchase a LexisNexis eBook, you can retrieve it from your Download Center.
  • The Read feature requires an online connection. In-browser reading requires Internet Explorer® 11 or higher, Chrome™ or Firefox®.
  • If you choose to download to your e-reader, no Internet access is necessary to read an eBook; digital eBooks from LexisNexis are not Web based. However, using Lexis Advance links will require Web access and a subscription.

Do I have to pay shipping, handling or taxes on LexisNexis eBooks?

  • When you purchase a LexisNexis eBook, there are no shipping and handling charges. Sales tax will be based on your credit card billing address.

Can I return an eBook purchase?

  • Unfortunately, LexisNexis eBooks are not returnable.

How do I download my eBook from LexisNexis?
Regardless of what device you will use to read your eBook, we recommend you download it first to your computer and then upload it to your device. If you are a student, download the file to the device you use most often for school.

  1. You will receive an email from LexisNexis with a user ID and password to activate your Account Profile on the Store and Download Center. If you have previously registered on the Store under your current email address, your existing user ID and password are your Account Profile credentials.
  2. Click on the link in the email to go to the Store. Enter your user ID and password and activate your Account Profile by a simple security question. Upon activating, you will be taken to the My Account Options and the View My Downloads tab on your Account Profile. Your downloadable files will be listed in this section.
  3. Files are labeled as NewUpdated, or Expired to help you clearly identify and track your purchases.
  4. The eBook files will be listed for each title you ordered. Select the files you want to download by clicking the download icon. Locate the item you wish to download and click on the title or the download icon to begin your download. Read any additional instructions that might be displayed and then confirm the download action by clicking the download button. Your download will then begin.
  5. Downloading digital content takes advantage of the download management capabilities that exist within your Internet browser. Follow the instructions that may be specific to that browser. To read an eBook directly in the e-reader of choice always select Open. Once you have successfully opened or downloaded your purchase, close any windows and either repeat the process for other items or sign out of your account.
  6. If reading the LexisNexis eBook on a device such as an Apple® iPad®, Amazon® Kindle or Barnes & Noble® NOOK®, you will need to sync your device to your desktop to access the eBook files. If reading on the desktop, launch your e-reader and navigate to the eBook files to add them to your virtual bookshelf.

How many times can I download my LexisNexis eBook?

  • Once you’ve downloaded your LexisNexis eBook, you can gain access to it as many times as you’d like on your e-reader. Your license to download an eBook from the LexisNexis Download Center, however, covers a fixed number of downloads per title and quantity purchased.

Can I share my LexisNexis eBook?

  • LexisNexis eBooks are only licensed for use to one individual and cannot be shared. The Terms of Use for a LexisNexis eBook can be found at the front of your eBook.

 

I have placed an eBook order for several people. How can I get each eBook to the correct person?

  • After you have placed the order, the purchased title will appear in your Downloads section under My Profile. Next to the title, you will see an Assign button. Click this button and enter the email address(es) of the people to whom you want to assign the purchased titles.
  • For bulk orders, the buyer can upload a list of email addresses via .csv file. Any subsequent updates for the titles will be automatically sent to the person to whom you have assigned the title. Multi-volume sets can only be assigned as sets and not as individual volumes. Certain titles may be restricted from being assigned. Please contact Customer Support or call 800.833.9844 Monday through Friday 8 A.M. - 8 P.M. EST to learn more.

Can I print and copy my LexisNexis eBook?

  • When using Read Now in your web browser, you can easily print a section of the eBook.  eBooks in Adobe format enable copying or printing. In addition, eBooks have security settings (DRM) that may prevent printing and copying of some titles. These restrictions vary from book to book. You can view the security settings for each title by clicking the Buy eBook link on the eBook Details page.

What are the copy and print restrictions on LexisNexis eBooks?

  • Restrictions have been set to prevent unauthorized reproduction of books. These restrictions limit the number of pages you can copy and print from a book. Each eBook's permissions on the LexisNexis Store website are viewable after you place an eBook in your cart.  You will see a note if the product is digitally protected. Click the link for details on copy/paste and/or print restrictions. 
  • Printing is tracked in whole pages, regardless of whether you select a paragraph or the whole page of text. You may not send more than 10 pages at a time to the printer. Copying is tracked in "copy instances." A copy instance is worth a certain number of pages, depending on the total page count of the eBook. You receive a fixed allotment for print and copy when you first download your book.

 

I missed downloading a couple updates to my subscription. How can I access these previous editions?

  • Your previous editions are safe in your Download Center. You can access and download previous editions any time by clicking on the Download previous editions button below the file name in the Download Center.

What does DRM mean, and how will it affect my LexisNexis eBook ownership?

  • You may see Digital Rights Management (DRM) in your LexisNexis eBook Terms of Use, located in the front of your eBook. DRM places the purchaser’s account name and email address in the eBook file. This system ensures that a specific copy of a LexisNexis eBook is licensed to one individual and that individual alone uses it. In this way, copyright laws are respected and authors and publishers are compensated fairly.
  • Some LexisNexis eBooks (i.e. law school specific or some large treatise sets, require an active Adobe account id and an Adobe compatible e-reader.
  • You also may access the Electronic Publications Master Agreement for additional information related to eBooks, PDFs and other offline publications distributed electronically by LexisNexis.

Why do I need to authorize my computer with my Adobe ID?

If I purchase a LexisNexis eBook subscription with updates, how do I receive these subscription updates?

  • When an update becomes available for your subscription, you will receive an email alert from LexisNexis notifying you that your publication has been updated. You may then download the updated publication from the LexisNexis Download Center and sync to your preferred device.

Can I upload my LexisNexis eBook to more than one device?

  • LexisNexis eBooks are licensed for an individual user. For alternatives, please contact your sales representative.

How do I upload my LexisNexis eBook to an Amazon® Kindle®?

  • Connect your Kindle to your computer’s USB port. Your Kindle appears as a removable mass-storage device, just like an external USB drive.
  • Use your computer’s file browser to drag and drop your eBook mobi files to the documents folder on your Kindle.
  • When finished, use your computer’s undock or eject feature to remove your Kindle.

NOTE: Please refer to manufacturer website for further information.

How do I upload my LexisNexis eBook to an Apple® iPad®, iPhone® or iPod touch ® using iBooks®?

iBooks requires Apple iOS4 or later.

  • If you do not have iBooks, download the iBooks® App from the Apple iTunes Store
  • Add your epub file to your iTunes library choosing File > Add to Library, or drag the epub file to the Books library on your computer.
  • To read these eBooks, simply sync them to your Apple device.

NOTE: Please refer to manufacturer website for further information.

How do I upload my LexisNexis eBook to a Barnes & Noble NOOK®?

  • Start Adobe® Digital Editions. If you do not have Adobe Digital Editions, visit http://www.adobe.com/products/
    digitaleditions/
     to install and register the program.
  • In Adobe Digital Editions, Click Library > Add.
  • Navigate to where you saved your LexisNexis eBook epub file on your computer’s hard drive and add the appropriate eBook(s).
  • Connect your Barnes & Noble NOOK to your computer. Adobe Digital Editions will recognize the device.
  • An icon of your device should appear in the left-hand pane of your Adobe Digital Editions Library. Drag your LexisNexis eBook onto the device icon. Disconnect your device.

NOTE: Please refer to manufacturer website for further information.

How do I read my LexisNexis eBook on a PC or Mac?

  • Start Adobe® Digital Editions. If you do not have Adobe Digital Editions, visit http://www.adobe.com/products/
    digitaleditions/
     to install and register the program.
  • In Adobe Digital Editions, Click Library > Add.
  • Navigate to where you saved your LexisNexis eBook on your computer hard drive and add the appropriate eBook(s).
  • The eBook will appear in your library. Select or double-click the title to begin reading your eBook.

NOTE: Please refer to manufacturer website for further information.

Will LexisNexis be adding more eBook titles?

  • LexisNexis currently has 3000+ eBooks with more to come.  Check this website for updates or search the LexisNexis Store for our latest LexisNexis eBook offerings.

What happens if my device crashes or I lose my eBook reader? Can I replace my eBook files?

  • If you haven’t reached your download limit, you can download another copy. If you have, order more copies from the LexisNexis Store or contact your LexisNexis representative.

I spend most of my time in the office working on my desktop or laptop. Can I access LexisNexis eBooks on my computer?

  • Yes, you can access your LexisNexis eBook directly from your computer.
  • Read Now, powered by OverDrive Read, is our preferred reader and does not require any additional software.  This feature allows you to read a LexisNexis® eBook instantly in your Web browser without the need of downloading or special software on a smartphone, tablet or computer.  In-browser feature requires Internet Explorer® 11 or higher, Chrome™ or Firefox®.
  • There are many free e-readers such as Adobe® Digital Editions that you can use on the desktop or laptop. Amazon Kindle and Barnes & Noble® NOOK® also offer versions of their software for PCs and Macs.

Will I be able to view my eBooks offline?

  • Yes. You just need to download your eBook to your PC, laptop or mobile device. Once the book is downloaded onto your device, you can read it offline anytime, anywhere!
  • The Read feature requires an online connection. If you have a need to work offline, we suggest an epub reader such as Adobe® Digital Editions.

 

Additional Questions:

  • Please contact Customer Support or call 800.833.9844 Monday through Friday 8 A.M. - 8 P.M. EST.
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