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Wiki & Blog moderation

When hosting intranet-based Wikis and Blogs for collaboration and general affinity communication, what are best practices around moderating the content on these faculties?
Larry Hiner
email@removed
4 Replies
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s2d_jamesr replied May 11, 2009
>
> When hosting intranet-based Wikis and Blogs for collaboration and
> general affinity communication, what are best practices around
> moderating the content on these faculties?
Hi Larry,
This article might give you a starting point for exploring
the options:
http://www.steptwo.com.au/papers/kmc_onlinemoderat ion/index.html
Cheers,
James
--
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Larry Hiner replied May 11, 2009
Very helpful. Thank you.
Regards,
Larry Hiner, PsyD
Sutter Health University, Knowledge Management
2700 Gateway Oaks, Sacramento
916-614-1520
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Debi Brady replied Oct 9, 2009
The field of KM is expanding lately; there are many great articles out there, including some scholarly efforts. The question here is, what is your goal in providing the fine balance between open collaboration and moderated content. If you throw the doors open and allow any and all collaborative content (read: Wikipedia), you will likely get a mixture of appropriate material and opinions. Some sites encourage evangelistic editors/moderators (such as myself) to keep track of this content. If it is a business or educational context, my advice is to have an in-house moderator who can keep his/her finger on the pulse of this ever-changing content. If you choose to lock down content (and some do), you discourage the great material that can arise organically from those who have something to add to the conversation.
Here are a couple good articles to read:
The Business Case For Knowledge Management
Journal of Knowledge Management Practice, August 2004
http://www.tlainc.com/articl69.htm
Supernatural, and the Zen of Collaboration (among others in this PDF)
Best Practices in Collaborative Commerce
http://www.providersedge.com/docs/km_articles/Best _Practices_in_Collaborative_Commerce_Volume_I.pdf
Hope that helps,
Debi Brady
KM Specialist
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Alain Risbourg replied Oct 10, 2009
James,
thanks for the Steptwo link(http://www.steptwo.com.au/papers/kmc_onlinemoderat ion/index.html) .
This is a great post about this subject and I agree with those
Regards
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