How to Unsubscribe and Remove from Mailing List

Emails

If you wish to stop receiving emails, you can do so by clicking on the Unsubscribe buttons found at the bottom of your emails: 

You will notice that there are two different buttons you can click that will take you to where you will be able to unsubscribe from our emails. You may also click on Manage Preferences, which will allow you to adjust how you receive emails from Deseret Book. If you need additional assistance with this email support@deseretbook.com and we will be happy to assist you.

Physical Mail

If you wish to stop receiving physical mail, such as catalogs and coupons, please send an email to service@deseretbook.com withthe name and address as it appears on the catalog, along with a brief message stating that you would like to stop receiving such mail.

Bookshelf Plus/Deseret Video Subscriptions

To cancel from the Bookshelf Plus subscription, you will first have to log in to DeseretBook.com. Then click on My Account > My Subscriptions > Edit Subscription. Here, you will be able to make any adjustments to your subscription. To unsubscribe -- or cancel your subscription-- click on Edit Plan and follow the instructions on how to cancel. 

Once you select to cancel, your subscription will remain active until the end of the period that has already been paid for. That means that if you cancel your Annual subscription, you will remain active until the end of the year that you have paid for, regardless of date. If you cancel your Monthly subscription, you will remain active until the end of the monthly billing cycle. There are no partial refunds for remaining time.

We do offer a 7-day grace period from the time of billing for the Bookshelf Plus subscription to request a refund.  To make this request please email downloads@deseretbook.com.

Platinum Rewards Auto Renewal

To cancel from the Bookshelf Plus subscription, you will first have to log in to DeseretBook.com. Then click on My Account > My Subscriptions > Edit Subscription. Here, you will be able to make any adjustments to your Platinum subscription (auto renewal) . To cancel, click on Edit Plan and follow the instructions on how to cancel.  Feel free to email downloads@deseretbook.com with any questions.

Data Removal Request

If you wish all personal data to be removed from Deseret Book (Art. 17 GDPR.EU) please fill out the form HERE.  You will need to enter your name and email address and other personal information that you want removed with your request.  Please note that for security, and to confirm identity, you will be required to confirm the email you submit for removal. 
https://support.deseretbook.com/article/57-how-to-unsubscribe
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