Statistics for "Workforce Skills in Contact Centre Employment: Implications for Recruitment and Retention."

Title:

Workforce Skills in Contact Centre Employment: Implications for Recruitment and Retention.

Author(s):

Russell, Bob

Date Last Updated:

Monday, February 13, 2006

Statistics are for the period between Thursday, February 1, 2007 and Thursday, September 29, 2016

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Start Date
End Date

Overall Statistics

Brief Views Full Views Downloads Click Throughs
290 1 0 33

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 148 0 0 5
Australia 73 1 0 4
China 31 0 0 2
France 19 0 0 10
United Kingdom 10 0 0 2
Italy 4 0 0 4
Unknown 2 0 0 6
Canada 2 0 0 0
Denmark 1 0 0 0
Azerbaijan 1 0 0 0
Thailand 1 0 0 0
Europe 1 0 0 0
Russian Federation 1 0 0 0
Japan 1 0 0 0
Netherlands 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Sep 2016 1 0 0 1
Aug 2016 1 0 0 2
Jul 2016 1 0 0 2
Jun 2016 1 0 0 2
May 2016 4 0 0 1
Apr 2016 1 0 0 0
Mar 2016 4 0 0 2
Feb 2016 5 0 0 0
Jan 2016 3 0 0 0
Dec 2015 2 0 0 1
Nov 2015 2 0 0 1
Oct 2015 3 0 0 1
Sep 2015 3 0 0 0
Total 31 0 0 13

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked
http://www98.griffith.edu.au/dspace/statistics?itemid=2824
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description: Wide crawl of the web for September 2016
publisher: CommonCrawl
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