Ancestry has recently informed ProQuest of a technical issue with the “Suggested Records” feature on Ancestry Library Edition and HeritageQuest Online. Currently, “Suggested Records” are not being displayed on Record Pages. Ancestry is working on correcting this issue and has advised ProQuest that the “Suggested Records” feature on the Record Pages should be available again within the next 2 weeks.

While Ancestry is working on this matter, users can use the following guidance for accessing “Suggested Records” in an alternative way:

  1. Access a Record Page and click the thumbnail image on the page
    User-added image
 
  1. Once the full-screen image appears, click the arrow icon on the right side of the image to open the sidebar
    User-added image
 
  1. Click the “Related” tab showing the Suggested Records displayed on the right
    User-added image

 

For further questions please contact the ProQuest Technical Support Team.
https://support.proquest.com/articledetail?id=kA11W000000kAhHSAU
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