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Last night I was lucky to be able to attend the latest actKM forum where Graham Durant-Law presented on Network Numerology. This presentation was part of Information Awareness Month in Australia.

“Numerology is the study of the purported divine, mystical or other special relationship between a count or measurement and life. The term is most often used in a derogatory sense. Network science is replete with numbers, algorithms and formulas. Often, to the uninitiated, these numbers are akin to numerology and represent a “black art” understood only by a few. In this presentation some of the more common measures used in Social Network Analysis will be demystified. However some numerological numbers will also be discussed. These include Dunbar’s Number and the lesser know Wellman’s Number, along with the Bernard-Kilworth Number and Wu’s Heuristic. It will be up to you to decide whether these numbers are real or a divine measure!”

A link to Graham’s paper can be found on his blog site and is well worth reading. Graham really emphasises how important it is to know what you are doing with Social Network Analysis – the new software available allows you to press all the buttons to get a visualisation of the network, but unless you understand the limitations and boundaries of the numbers you run a real risk of misinformation and misinterpretation.

I also feel very privileged to work with Graham under the HyperEdge Pty Ltd badge. I am constantly on a learning curve but never bored as the SNA space is just fascinating.

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It is Information Awareness Month again and there is a wonderful selection of events occurring across Australia.

  • actKM is running a session on the 15th of May where Dr Graham Durant-Law will be presenting on Network Numerology.
  • Celebrate the start of Information Awareness Month by coming along to the next AGLIN/ALIA Information Sharing Forum which will  be held on Wed. 2 May.  Come and hear Dr. Paul Koerbin, Manager Web Archiving at the National Library outline the selection and retention policies used for Pandora in respect to  collecting and preserving government web material. He will give details of any proposed changes and developments  to the system. There will be time for your questions at the end of your presentation. Wed. 2 May 4.00 pm in the Ferguson Room, National Library

Following on from the very successful Stakeholder Engagement and Evaluation workshop Graham Durant-Law and I ran in Melbourne as part of the actKM Annual Conference in October 2011, we are pleased to be delivering a further refined and updated version of this one-day workshop on the 14th of February 2012 in Canberra.

We all know intuitively that engaging positively with stakeholders makes a huge difference to the outcomes of any project, program, new policy initiative or its implementation.  If we get it right the results speak for themselves.  However, so often we get it wrong and the effort involved in retrieving a poor relationship can seriously detract from the effort involved in getting our core work done.

This workshop/seminar will take you through the processes of:

  • identifying your key stakeholders from the often large number of potential stakeholders,
  • how to engage those key stakeholders effectively using a number of narrative techniques,
  • how to identify the relationships that may be at ‘risk’, and
  • how to evaluate the results of effective stakeholder engagement in order to demonstrate ‘return on investment’ of positive relationships.

The seminar/workshop is aimed at middle managers who are responsible for stakeholder engagement and its evaluation.

Full details of the workshop can be found on Graham Durant-Law’s blog site where you will also find links to our registration site.

For those of you who live in Canberra or the surrounding area – or might be visiting our wonderful Capital on the 9th of February.

actKM, KMRt, Special Libraries Association  (Australia New Zealand Branch) and HyperEdge is pleased to present:

Connected – the film

Have you ever faked a bathroom trip to check your email? Slept with your laptop? Or become so overwhelmed that you just unplugged from it all? In this funny, eye-opening, and inspiring film, director Tiffany Shlain takes audiences on an exhilarating rollercoaster ride to discover what it means to be connected in the 21st century. From founding The Webby Awards to being a passionate advocate for The National Day of Unplugging, Shlain’s love/hate relationship with technology serves as the springboard for a thrilling exploration of modern life…and our interconnected future. Equal parts documentary and memoir, the film unfolds during a year in which technology and science literally become a matter of life and death for the director. As Shlain’s father battles brain cancer and she confronts a high-risk pregnancy, her very understanding of connection is challenged. Using a brilliant mix of animation, archival footage, and home movies, Shlain reveals the surprising ties that link us not only to the people we love but also to the world at large. A personal film with universal relevance, Connected explores how, after centuries of declaring our independence, it may be time for us to declare our interdependence instead.

The event will be held in the National Library of Australia Theatrette on the 9th of February from 1 – 2.30 pm. Entry is by gold coin donation to cover the costs of the AudioVisual. The Theatrette has been kindly provided by the National Library of Australia.

This film was recently shown at the State Library of Victoria and is being provided by Michelle Lambert of the KM Roundtable.

We will be starting right on 1 pm so it is recommended you arrive at 12.45 pm at the latest to get your seats.

Register today

Graham Durant-Law and I will be conducting a 1 day workshop as part of the actKM conference in Melbourne, 10-12 October 2011.  This is the first time we have run this particular workshop and it draws upon a number of previous shorter workshops we have conducted separately. As such it is available at a bargain basement cost of $200.00 for the day (and this includes morning and afternoon teas as well as lunch).

We all have various needs for effective stakeholder or client engagement.  If you get it wrong it can be disastrous and take a lot of effort to retrieve the relationship.  If you get it right the results can be spectacular.

Graham and I will be taking you through a number of stakeholder engagement techniques (including how to identify your stakeholders) with a bit of theory as well as experiential sessions. In the afternoon we will take a look at how you monitor and evaluate the effectiveness of those techniques.

The hypothetical for the day will be:

Your local community has been granted $10m over 3 years to address teenage delinquency and drug and alcohol problems. We need to identify in broad terms: the desired program outcomes; the projects to satisfy the outcomes; the likely key stakeholders for the program and each project; and how we will monitor and evaluate the effectiveness of the program and each project.

The workshop will be held at RMIT on the 12th of October 2011. You can register for both the actKM conference and our workshop here http://actkm2011.eventbrite.com/

Reverse Brainstorm “Eliminating collaboration in your organisation”

I first heard about this technique from David Gurteen who used it with a group of librarians in Ireland.  He told me the story of trying to get them to do some strategic planning and how they kept going back to the negative as their libraries were all being closed down (now doesn’t this sound familiar).  He then decided to take them into the negative space to let them vent and his topic was – What would you have to do to ensure your library was closed?  Apparently the session went exceptionally well and so I decided to try this for myself. I have now used this technique with many of my clients and also at the Origins conference in Singapore last year with great success.

The May meeting for 2011 will be a Reverse brainstorming session to uncover how to introduce or improve collaboration in your organisation. Reverse Brainstorming helps solve problems by combining brainstorming and reversal techniques. Humans are better at being negative than positive and this technique goes negative in order to realise the positive. More theory and practice.

Come along and learn this relatively simple but powerful technique for both identifying risk and articulating the problem you might have in your organisation.

Facilitated by Nerida Hart and Siwan Lovett

Details:
When: 5:30 pm – 7:30 pm Tuesday 24 May 2011
Where: The Chocolate Olive Cafe, Colbee Crt Phillip Canberra
Skype in address: david_williams546
Cost: Gold $5 donation on the night to cover coffee etc

Register at: http://actkmmay2011.eventbrite.com/

For the last 20 months I have been working with the Australian River Restoration Centre which took over some of the Knowledge for Regional NRM Program projects I worked on at Land & Water Australia (LWA) to maintain their legacy after LWA closed down.
At the ARRC we are now very privileged to be facilitating the Sharing Water Knowledge Forum which is being held in Albury in regional NSW.  This event is not your usual talking heads conference and will be a series of workshops and interactive sessions designed to facilitate knowledge sharing around the following themes:

  • Climate change, water impacts and adaptation,
  • Water planning and markets
  • Indigenous knowledge and cultural flows
  • Science communication and storytelling,
  • Groundwater and surface water interactions,
  • Managing environmental water
  • Catchment scale processes
  • Innovation and creativity

The National Water Commission, Murray–Darling Basin Authority, CSIRO Water for a Healthy Country Flagship and eWater CRC are combining their best researchers and practitioners to provide participants with the opportunity to choose from these eight different topics.

In addition to the workshops will be excellent keynote presenters, with Dr Matthew Colloff and Ash Donaldson challenging us with new research and thinking in water science and knowledge management.

To find out more go to the Forum site.

If you have ever wanted to know more about taxonomies or wondered how you could better explain taxonomies to your colleagues this is the workshop for you.

Patrick Lambe is amazing.  I heard him present in New Orleans in June at the Special Libraries Conference and he had the audience completely spellbound – and yes he was talking about taxonomies.

We are lucky enough to have him visiting Australia in March 2011 when he will be running a 2 day workshop in Sydney.

Full details of the workshop are on Matt Moore’s website.  Also, it is such a bargain – $900 for a 2 day workshop of this quality is fantastic value.

What skills, competencies and experiences do you think you need to be successful?

In June 2010 at the Annual SLA conference in New Orleans, Karen Huffman put together this wonderful set of interviews with the KM Division members – and included the wonderful Patrick Lambe who was at SLA as one of the KM Division spotlight speakers.  It is interesting to note the variety of skills we all thought were needed to be effective in the KM world.

I appear very briefly in this one :

I can’t believe how quickly the annual actKM conference has come around again.  This is always my favourite conference every year in the knowledge management field.  I love the combination of a couple of speaking heads (not too many – just enough so the more conventional managers can see the traditional value of the conference) and the interactive sessions where you get to do and learn.  Over the years I have learnt so much from this conference that I use in my own workshops and presentations.  I love the challenging facts and figures as well as the new techniques and ideas.

It is also such good value with a price tag of $690.00 per person which includes 2 days of brilliant conference and the conference dinner – which this year will be held at Teatro Vivaldi on the ANU Campus.

The program is once again stimulating and different – for full details go to the conference website.  We  have also been fortunate enough to have David Gurteen back with us this year presenting on  Positive Deviance and KM.

After the conference on Wednesday the 20th of October, the Australian River Restoration Centre consultants (Siwan Lovett, myself and Matt Moore) will be conducting a 1 day workshop on Connecting Through Conversation : Narrative Techniques for Organisational Knowledge Sharing.  This one day workshop is designed to introduce participants to some knowledge sharing techniques which won’t break the bank and are simple to implement in your organisation. This one day workshop will only cost you $395.00 – can you afford to miss it?

We would love to see you there – or we can design the course for your location as well.

Nerida
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