Library Frequently Asked Questions

Answers to your most commonly asked Library related questions

K Alison Lau avatar
25 articles in this collection
Written by Kerrie and Alison Lau
General

Why can't I access an ebook that is in the library catalogue?

The ebook appears in the library catalogue but for some reason, I do not have permission to view/download it
K
Written by Kerrie
Updated over a week ago

How to Place an ILL Request

K
Written by Kerrie
Updated over a week ago

How to Deposit Your AC Thesis and/or Raw Research Data into the AC Research Repository

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Written by Kerrie
Updated over a week ago

How to Reset Your Library Catalogue Password

Reset your library catalogue password for placing hold & collection copy requests, and accessing the library's online resources
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Written by Kerrie
Updated over a week ago

Request Items from Another Campus Library

Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Request Items from Melbourne Storage

Melbourne Storage Items
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Collection Copy Requests

If you need a scan of an item we have
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Requesting Items

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Written by Alison Lau
Updated over a week ago

Returning Items

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Written by Alison Lau
Updated over a week ago

Recalling Items

Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Overdue Fines

Penalties for returning books late
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Overdue Items

What if your books are late?
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Renewing Items

How do I extend my loans?
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

COVID-19 and AC Library Services

Information regarding AC Library Services during COVID-19
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Do I need to be a student to use the Library?

Find out who can have access to the Library.
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

Borrowing from the Library

How many items can I borrow, and for how long?
Alison Lau avatar
Written by Alison Lau
Updated over a week ago

How can I contact the Library?

AC Campus Library Contact Details
Alison Lau avatar
Written by Alison Lau
Updated over a week ago
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