Information encountering on social media and tacit knowledge sharing

Panahi, Sirous and Watson, Jason and Partridge, Helen (2016) Information encountering on social media and tacit knowledge sharing. Journal of Information Science, 42 (4). pp. 539-550. ISSN 0165-5515

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Abstract

The purpose of this paper is to investigate how social media may support information encountering (i.e., where individuals encounter useful and interesting information while seeking or browsing for some other information) and how this may lead to facilitation of tacit knowledge creation and sharing. The study employed a qualitative survey design that interviewed twenty-four physicians who were active users of social media to better understand the phenomenon of information encountering on social media. The data was analysed using the thematic analysis approach. The study found six main ways through which social media supports information encountering. Furthermore, drawing upon knowledge creation theories, the study concluded that information encountering on social media facilitates tacit knowledge creation and sharing among individuals. The study provides new directions for further empirical investigations to examine whether information encountering on social media actually leads to tacit knowledge creation and sharing. The findings of the study may also provide opportunities for users to adopt social media effectively or gain greater value from social media use.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 14 Nov 2017 06:14
Last Modified: 22 Nov 2017 00:31
Uncontrolled Keywords: information encountering, tacit knowledge, social media, physicians
Fields of Research (2008): 08 Information and Computing Sciences > 0807 Library and Information Studies > 080703 Human Information Behaviour
08 Information and Computing Sciences > 0807 Library and Information Studies > 080702 Health Informatics
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4610 Library and information studies > 461002 Human information behaviour
42 HEALTH SCIENCES > 4203 Health services and systems > 420308 Health informatics and information systems
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: https://doi.org/10.1177/0165551515598883
URI: http://eprints.usq.edu.au/id/eprint/33325

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