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Measuring Quality, Cost, and Value of IT Services (EDUCAUSE) 147
June 2015 July 2015 August 2015 September 2015 October 2015 November 2015 December 2015
Measuring Quality, Cost, and Value of IT Services (EDUCAUSE) 2 0 1 0 0 4 0

December 2014 January 2015 February 2015 March 2015 April 2015 May 2015
Measuring Quality, Cost, and Value of IT Services (EDUCAUSE) 0 4 0 0 0 0

2009 2010 2011 2012 2013 2014 2015
Measuring Quality, Cost, and Value of IT Services (EDUCAUSE) 0 0 4 34 73 25 11

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Educause_2001_cost_&_quality.ppt 51
license.txt 17

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