Most Cited International Information and Library Review Articles

The most cited articles published since 2009, extracted from Scopus.

Use of Web 2.0 tools in academic libraries: A reconnaissance of the international landscape

Volume 42, Issue 3, September 2010, Pages 195-207
Manorama Tripathi | Sunil Suresh Kumar

The purpose of this paper is to provide a reconnaissance of major academic libraries located in Australia, Canada, the U.K. and U.S.A. that have embraced Web 2.0 tools for enhancing library services. The research is based on a survey of websites of 277 university libraries. The checkpoints used for this evaluative study were given by Nguyen (2008) for evaluating various Web 2.0 tools. Additional checkpoints were arrived at after visiting and browsing the various sites. The findings of the study acknowledge the strength of Web 2.0 tools in improving library services for users. Really Simple Syndication (RSS), Instant Messaging (IM) and blogs are popular in academic libraries. The paper concludes by offering best practices for implementing Web 2.0 tools in academic libraries. © 2010 Elsevier Ltd.

Information needs and information-seeking behavior in developing countries: A review of the research

Volume 41, Issue 1, March 2009, Pages 44-51
Renee Dutta

This article reviews research that has been done on the information needs and information-seeking behavior of indigenous people in developing countries. The paper focuses on two types of user groups: urban dwellers and rural dwellers. By comparing their information-seeking behavior, conclusions about human information behavior in the developing world, as well as key factors that play a role in their information needs and behavior, are drawn. Findings reveal that, while a weak economy has a profound effect on the availability and accessibility of resources, the information and communication divide is not defined as much by the economic status of a geographic location as it is by an individual user's educational background. © 2008 Elsevier Ltd. All rights reserved.

Social networking and Web 2.0 in information literacy

Volume 42, Issue 2, June 2010, Pages 137-142
Amanda B. Click | Joan Petit

This paper discusses free online and Internet tools that can be adapted by librarians for use with library instruction and information literacy training, with a focus on social media and Web 2.0 technologies, including social networking websites Facebook and Twitter, blogs, RSS, wikis, and video sharing. Many students already use these technologies and are readily engaged with the library when the technologies are incorporated into library websites and classes. There are challenges in using these technologies, especially in countries with oppressive governments. This paper is based, in part, on a presentation the authors gave at the UNESCO Training the Trainers in Information Literacy Workshop at the Bibliotheca Alexandrina in Alexandria, Egypt in November 2008. © 2010 Elsevier Ltd.

Do you Facebook? Usage and applications of Facebook page among academic libraries in Malaysia

Volume 43, Issue 4, December 2011, Pages 239-249
A. R R Ayu | Abdullah Abrizah

This paper explores the use and application of Facebook among Malaysian academic libraries in order to provide academic libraries with ideas for best practices in using social networking sites to better profile themselves and communicate effectively with their users. The research questions guiding this study were: (a) What are the extent and nature of institutional Facebook use by Malaysian academic libraries? (b) What information do Malaysian academic libraries deliver through Facebook page? This study employs content analysis to examine current uses of the library Facebook page. A checkpoint was developed to analyze the libraries' usage and application of Facebook page. A total of 14 academic libraries in Malaysia are using Facebook page as part of their services to users. However only three libraries are fully utilizing their Facebook page, and they have been identified as " Skaters" based on the 8-S Framework of Category Development for Facebook user. Most libraries are using their Facebook page for marketing and creating awareness of library services to their users. © 2011 Elsevier Ltd.

LIS community's perceptions towards open source software adoption in libraries

Volume 41, Issue 3, September 2009, Pages 137-145
Muhammad Q. Rafiq

The purpose of the study was to investigate LIS Community's perceptions towards Open Source Software (OSS) adoption in libraries. The study adopted quantitative research design and a Likert type scale of 20 items was designed to collect data. Attention was given to three variables - organization type (public/private sector), library type (academic/public/special), and country type (developed/developing). A total of 370 responses were received from 48 countries. Collected data were analyzed using descriptive statistics, independent sample t-Test, and ANOVA. The overall results suggested that respondents had positive perceptions towards OSS. However the results of t-Test and ANOVA indicated that organization type or library type were insignificant factors but country type was a significant factor as respondents from developed countries has significant difference of perceptions in comparison with the respondents from developing countries. This study is first of its kind in the world. The findings are useful for LIS community, library system developers, software developers, technology administrators, and library administrators. © 2009 Elsevier Ltd. All rights reserved.

Use of social networking in a linguistically and culturally rich India

Volume 41, Issue 3, September 2009, Pages 129-136
Preeti Mahajan

Besides highlighting the uses and problems related to social networking, the paper reveals its impact on the linguistically and culturally rich India. It also describes some of the top Indian social networking sites and pinpoints some instances where people have used such sites to raise their voice against the bad elements harming their culture. © 2009 Elsevier Ltd. All rights reserved.

Using service quality monitoring to support library management decisions: A case study from Estonia

Volume 41, Issue 1, March 2009, Pages 12-20
Olga Einasto

The aim of this paper is to demonstrate the use of service quality monitoring as the starting point for service development in academic libraries. The proposed approach to quality research allows gathering essential information to focus strategic planning on the services that are important for users and efficiently allocate the library's resources. A conceptual model of quality of academic library services is proposed based on the focus group research. The library service quality assessment instrument UTLib Qual, based on the Zone of Tolerance concept and an importance-performance mapping method, is described. The possibilities of using the instrument in support of library management decisions are analysed by a case study on the Tartu University Library, Estonia. © 2008 Elsevier Ltd. All rights reserved.

Helping students become literate in a digital, networking-based society: A literature review and discussion

Volume 42, Issue 2, June 2010, Pages 124-136
Nieves Gonzalez-Fernandez-Villavicencio

In this article the author presents and explains in detail the elements, including the pros and cons, of two contrasting schools of thought in one of the key debates which the author introduced as a teaching tool at the UNESCO Training-the-Trainers (TTT) Workshop that took place in Granada, Spain, 27-29 October, 2008. That debate, briefly stated, is whether or not Information Literacy (IL) and Media Literacy (ML), to be truly effective, should be pursued as complementary concepts, not in some way opposing concepts. One side in this debate argues that the two concepts have mutually inter-dependent goals, and therefore should be ideally learned and pursued together, and, most effectively, learned and pursued in the context of Social Networking and Web 2.0 tools and applications. The other side of the debate disagrees, and concedes that while the two concepts are indeed inter-related, they should be pursued largely independently, with only an occasional cross-reference. The debate is directly related to the role which Information Literacy and Media Literacy play in helping students become literate in a digital, networking-based society. Without necessarily taking sides in the debate, although expressing a preference for complementarity, the author contends that it is absolutely essential that all persons (not just students) learn to become both Information Literate and Media Literate in this digital world in which we now find ourselves. Additionally, the author contends that Web 2.0 and Social Networking tools, such as Facebook, Tuenti (in Spanish context), MySpace and Twitter, including the rich portfolio of applications they encompass, can substantially assist people in achieving that goal. The author presents a number of case examples to support her thesis, drawn largely from Spanish libraries and Spanish educational institutions that already are using Web 2.0 and Social Networking tools extensively to train people to become digitally competent. The ideas presented in this article, both the theories and best practices, are current insofar as the Spanish context is concerned, but the original arguments and supporting evidence put forth by the author at the aforementioned Granada UNESCO 2008 TTT workshop have been updated because of new developments and ideas that have occurred since the workshop took place. However, the original materials which were presented to and debated by the participants and the expert-presenters, including the author, at the workshop, can be easily accessed at the public domain virtual space of the University of Granada website Universidad de Granada, 2008. Two UNESCO TTT workshops, not just one, were actually organized at Granada. One was a traditional type held on-campus at the Library of Andalusia, and the other was an online, or a virtual workshop. During the on-campus workshop, as well as during the online workshop that preceded it, an interesting discussion took place between and among the participants and the expert-presenters concerning the necessity to redefine IL from its current, largely Web 1.0 focus and orientation, to the newer Web 2.0 focus, with emphasis on Social Networking. This article tries to capture, amplify and hopefully clarify the key points of this debate as it was presented by the author and then debated in the participant discussions which ensued (see http://www.slideshare.net/nievesglez/taller-alfin-unesco-sesion-paralela-alfin-20-presentation). © 2010 Elsevier Ltd.

Search engines' responses to several search feature selections

Volume 42, Issue 3, September 2010, Pages 212-225
Jin Zhang | Wei Fei

The authors of this paper investigated the impact of the advanced search features of three common search engines on retrieval result performance: Yahoo, Google, and Live Search. The authors analyzed 240 search queries with different information need emphases to determine retrieval effectiveness differences among regular search, title search, exact phrase search, and PDF file format restriction search. A one-way ANOVA method and regression analysis method were used for the study. It was found that the PDF file format restriction search achieved the best retrieval performance among Yahoo, Google and Live Search. The regular search achieved the best web page ranking performance among Yahoo, Google, and Live Search. The findings of this study can be used to assist users in formulating an appropriate search strategy to improve search effectiveness, and to shed light on how search engines react to different types of search features in terms of retrieval effectiveness. © 2010 Elsevier Ltd.

Information ethics education in Africa. Where do we stand?

Volume 41, Issue 2, June 2009, Pages 79-88
Dennis N. Ocholla

This paper explores information ethics (IE) education within LIS (Library and Information Studies/Science) schools in Africa to investigate the following: (i) the extent to which IE is necessary; (ii) who should offer IE and why; (iii) who should be taught IE (and at what level); (iv) how long IE education should take; and (v) what should be included in an IE course. This was accomplished through a literature review and a case study conducted via email with purposely selected LIS experts from around Africa. Overwhelmingly, the LIS experts agreed that information ethics should be offered by LIS departments in courses that account for the multidisciplinary nature of the subject and that it should be made available to all students at all levels. The content should be objective and outcomes-based or outcomes-driven. The challenges and opportunities enumerated in this study could potentially be used to set the agenda for further research and professional engagement. © 2009 Elsevier Ltd. All rights reserved.

Information for social and economic participation: A review of related research on the information needs and acquisition of rural Chinese

Volume 41, Issue 2, June 2009, Pages 63-70
Yao Zhang | Liangzhi Yu

This paper provides an analytical overview of related literature published during the past decade on rural population's information needs and acquisition in China, with a view to informing the world research community and policy makers of what has been found about the information needs of the world's largest rural population and to promoting dialogue between interested researchers within and outside China. Results from related studies are summarized; major methodological features of these studies are noted; practical and theoretical implications of major findings are critically analyzed. Although the results from related studies are not directly comparable due to their differences in research methods and contexts, it is nevertheless possible to draw some common conclusions regarding the rural population's information needs and information source preferences. Related research has overwhelmingly showed that rural residents have an extensive range of information needs, with agricultural technological information, market information, income generation information and policy information being the most needed; and that they rely very much on interpersonal relationships for acquiring both general information and information for agriculture production. The primary objectives of most studies are pragmatic rather than theoretical. © 2009 Elsevier Ltd. All rights reserved.

The problem of "Who"

Volume 41, Issue 2, June 2009, Pages 61-62
Farrokh Habibzadeh | Mahboobeh Yadollahie

Several metrics were proposed to measure the contribution of a person to scientific enterprise. However, the very first step in the calculation of all of these metrics correctly, is to figure out "who" did what. For several reasons, like similarity of many common names, different spelling out of some names, variable presentation of certain names, etc, it is not always possible to identify what record really belongs to "who". Herein, we proposed to establish an identification system through which a unique identification number is assigned to each author (AID) by an international service. The author should use his/her AID in all his/her contributions to science. In this way, the key for search of digital databases would be the researcher's AID rather than name. In our digital world, this AID would be a great aid in figuring out "who" did what. © 2009 Elsevier Ltd. All rights reserved.

E-theses and Indian academia: A case study of nine ETD digital libraries and formulation of policies for a national service

Volume 41, Issue 1, March 2009, Pages 21-33
Maitrayee Ghosh

This paper examines the developments in ETD repositories, in particular PhD thesis repositories, in India. The purpose is to perform a preliminary study and explore the possibilities for creating a national repository for the deposit, discovery, use and long-term care of research theses in an open access environment. The author looks at the current state of deployment of ETD repositories in the academic sector and discusses the subject coverage, number of items, access policy, browse/search option, and value added services. This study raises questions about policies and strategies that national higher education, research funding and policy-making bodies, as well as individual institutional communities within the higher education sector will want to consider. In spite of the great interest in e-theses development and the fact that the majority of doctoral theses in India are being produced electronically, no wide scale activity has been initiated by the government in terms of the storage and dissemination of these materials. Adoption of national level policies on institutional repository development is also lacking in India. To date, very few institutes request students to electronically submit their theses and dissertations. This article proposes the construction of a reservoir of extensive doctoral research and an Indian portal to enable preserving of scientific and technological research materials in the country and a global view of Indian institutional research assets. A few national level institutes such as the Indian Institute of Science and the Indian Institute of Technologies have established ETD repositories and a few are currently in the planning stage. The survey reveals that digital preservation of theses and dissertations is already in progress, though some of them are still in a preliminary stage. The major problems and concerns reported by respondents are summarized and findings are discussed. © 2008 Elsevier Ltd. All rights reserved.

Technology and customer expectation in academic libraries: A special reference to technical/management libraries in Karnataka

Volume 41, Issue 3, September 2009, Pages 184-195
Manjunatha Keralapura

Technology has transformed the way people live. Current day information seekers are empowered with multiple choices of information sources and libraries no longer remain the primary centre for information seekers. With diminishing time and geographical barriers the world has become a global village and information seekers are stressed with time constraints. It is the duty of library and information professionals to address these tech-savvy library users' needs and align their services to satisfy them. Recently, the author of this paper conducted a research study on the "Impact of technology on quality of services in technical and management libraries in Karnataka" sponsored by the Department of Scientific and Industrial Research (DSIR), Government of India, New Delhi. The study was approved in 2005 and the final report was submitted to the government in 2007. This paper carries some of the results of this research study conducted by the author in Karnataka state in Southern India. © 2009 Elsevier Ltd. All rights reserved.

Managing indigenous knowledge for sustainable agricultural development in developing countries: Knowledge management approaches in the social context

Volume 42, Issue 3, September 2010, Pages 174-185
Edda Tandi Lwoga | Patrick Ngulube | Christine Stilwell

This paper is based on a PhD study (Lwoga, 2009) that sought to assess the application of knowledge management (KM) approaches in managing indigenous knowledge (IK) for sustainable agricultural practices in developing countries, with a specific focus on Tanzania. This study used a mixed-research method which was conducted in six districts of Tanzania. Non-participant observation, semi-structured interviews, and focus groups were used to collect primary data from small-scale farmers in the selected districts. A total of 181 farmers participated in the semi-structured interviews, where the respondents ranged between 27 and 37 per district. Twelve focus group discussions were conducted in the selected districts. The study revealed that IK was acquired and shared within a small, weak and spontaneous network, and thus knowledge loss was prevalent in the surveyed communities. There were distinct variations in the acquisition of agricultural IK both in different locations and between genders. Information and communication technologies (ICT), culture, trust, and status influenced the sharing and distribution of IK in the surveyed communities. The research findings showed that KM models can be used to manage and integrate IK with other knowledge systems, taking the differences into account (for example, gender, location, culture, infrastructure). The paper concludes with recommendations for the application of KM approaches for the management of IK and its integration with other knowledge systems for agricultural development in developing countries, including Tanzania. © 2010 Elsevier Ltd.

Guiding principles for the preparation of a national information literacy program

Volume 42, Issue 2, June 2010, Pages 91-97
Gloria Ponjuan

The implementation of a National Program for Information Literacy is a daunting challenge for any country to undertake. Many technical elements must be considered and included in the planning. Also, many political, economic and socio-cultural considerations must also be carefully taken into account, including the country's economic circumstances, its culture and its traditions of communicating and sharing information between and among individuals (e.g. oral), groups and institutions, and others. This article documents efforts made by Cuba in recent years to design and develop a National Information Literacy Program, including some personal suggestions by the author concerning some not-so-obvious steps that may be taken to enhance the chances of success in implementing such a program. The activities reported herein by no means constitute an exhaustive and comprehensive treatment of all relevant activities. Rather, the author has endeavored to report on those initiatives with which she has been most directly associated in either a direct or an advisory role. Undoubtedly there have been many other significant activities that were undertaken by various individuals and institutions, deserving of recognition, and hopefully in the future a more comprehensive examination and review of them will be prepared and published. Finally, the author intends that the contents of this article be viewed as suggestions, not as a prescription. Each country will certainly need to modify the suggestions to fit its own unique circumstances. No universal principles of Information Literacy, in short, yet exist. © 2010 Elsevier Ltd.

Organizational storytelling as a method of tacit-knowledge transfer: Case study from a Sri Lankan university

Volume 44, Issue 4, December 2012, Pages 212-223
Pradeepa Wijetunge

Sri Lanka has a long history and culture of storytelling but the use of stories for transferring tacit knowledge is absent. This paper is the first to examine the application of orgnisational stories as a method of tacit-knowledge transfer management tool in the library domain.The study had two objectives; 1) To explore the potential of storytelling to transfer tacit knowledge from the Librarian to the junior executives. 2) To examine whether captured stories serve the pursuit of knowledge by the junior executives. Two research questions were formulated to achieve these objectives. The first research question (RQ1) How can the tacit knowledge of a retiring senior executive be captured through stories? was framed and addressed to achieve objective one and the second research question (RQ2) Can the captured " stories of work" benefit knowledge workers in their pursuit of tacit knowledge? was framed and addressed to achieve objective two. The study was based on primary data collected from the Librarian and executive staff of the Library by means of two Interview Schedules and the entire study was underpinned by an extensive review of research literature related to organizational storytelling. Qualitative as well as quantitative methods were used to analysis and interpretation data.The findings of the study proved in response to RQ1 that organizational stories can be captured using a six-step process and a story capturing model which could be used by the other researcher emerged from the research. Nevertheless, findings also established that the comprehensiveness of the tacit knowledge that could be captured through stories would depend on the degree of confidentiality of the contents of the stories. Therefore all stories could not be recorded as they are told. Responding to RQ2 the findings proved that, captured " stories of work" can be used for the benefit of knowledge workers in their pursuit of tacit knowledge.Based on these findings it was recommended that, the library should take initiatives to exploit the already prevailing habit of organizational storytelling in the library as a method of transferring tacit knowledge in a deliberated manner and for this several activities were recommended.The findings were based only on a single case, in a single organization carried out during a six-month period, within the boundaries of a specific organizational and social culture. Therefore additional case studies would be necessary to test the validity and reliability of the story capturing model.This research is the first of its kind carried out in the library domain of Sri Lanka. Therefore it provides significant insights on which future researchers can build their studies. © 2012 Elsevier Ltd.

Exploring the information seeking behavior of Greek graduate students: A case study set in the University of Macedonia

Volume 43, Issue 2, June 2011, Pages 79-91
Aphrodite Malliari | Stella Korobili Korobili | Sofia Zapounidou

This paper describes a survey designed to determine the information seeking behavior of graduate students at the University of Macedonia (UoM). The survey is a continuation of a previous one undertaken in the Faculties of Philosophy and Engineering at the Aristotle University of Thessaloniki (AUTh). This paper primarily presents results from the UoM survey, but also makes comparisons with the findings from the earlier survey at AUTh. The 254 UoM students responding tend to use the simplest information search techniques with no critical variations between different disciplines. Their information seeking behavior seems to be influenced by their search experience, computer and web experience, perceived ability and frequency of use of e-sources, and not by specific personal characteristics or attendance at library instruction programs. Graduate students of both universities similar information seeking preferences, with the UoM students using more sophisticated techniques, such as Boolean search and truncation, more often than the AUTh students. © 2011 Elsevier Ltd.

Chinese academic libraries from the perspective of international students studying in China

Volume 41, Issue 1, March 2009, Pages 1-11
Shuqin Jiao | Fu Zhuo | Liming Zhou | Xiaoying Zhou

With China's economy constantly developing, more international students are going to China to study and research. We, the researchers from United States and China, are interested in the international students' perspectives of using the Chinese academic libraries. A survey was conducted at Wuhan and Beijing universities to obtain feedback from the international students on their experiences with library services. Information was collected using a five-point Likert Scale questionnaire focusing on the areas of general library services, policies, collections, electronic access, and the library environment. Qualitative results were gathered through an option of additional comments. Analysis of the survey data would aid the Chinese academic librarians in becoming more aware of their library services for international students as well as their domestic patrons. This study also provides a window for American librarians and researchers to learn the current development of Chinese academic libraries. © 2008 Elsevier Ltd. All rights reserved.

Towards exploring a global scenario of e-learning in library and information science schools

Volume 43, Issue 1, March 2011, Pages 15-22
Md Shiful Islam | Susumu Kunifuji | Tessai Hayama | Motoki Miura

The purpose of this study is to explore a global scenario of e-learning in library and information science (LIS) programs. We conducted an online survey of 370 LIS programs' homepages to explore e-learning offerings globally, covering Africa, Asia, Europe, America and Oceania. Data were gathered from the ALA Directory of Accredited Programs, the IFLA World Guide to Library, Archive and Information Science Education 2007, the Directory of Library and Information Science Programs in Asia, and from the Internet. A content analysis of the programs' homepages was carried out in order to explore trends in e-learning (EL), including use of EL tools and technologies, modes of course delivery, etc. Results show that 85 (n = 370) LIS programs (around 23%) are using e-learning systems for delivering education; they are embracing EL for overcoming the barriers of students who cannot enter into a traditional education system due to work load, family commitments, or geographical location. Blackboard/Blackboard Vista (25.89%) is the most frequently used of the EL tools and techniques. WebCT/WebCT Vista (10.59%) is also being used frequently and the majority (i.e., 73 of 85 LIS programs; 86%) are delivering their course contents asynchronously. © 2011 Elsevier Ltd.

Managing digital information resources in Africa: Preserving the integrity of scholarship

Volume 41, Issue 1, March 2009, Pages 34-43
Christine Wamunyima Kanyengo

Permanent access and storage of recorded knowledge resources have been the cornerstone of libraries for centuries. Preserving the integrity of scholarship is one of the greatest challenges facing librarians and information professionals the world over today. In Africa the issue comes very much to the fore because of the prevailing conditions and the state of the continent's knowledge resources. This paper explores and reviews issues of permanency, accuracy, and integrity of stored digital knowledge resources in sub-Saharan Africa. © 2008 Elsevier Ltd. All rights reserved.

Core competencies for information professionals of Thai academic libraries in the next decade (A.D. 2010-2019)

Volume 43, Issue 3, September 2011, Pages 122-129
Piyasuda Tanloet | Kulthida Tuamsuk

This research aimed to develop core competencies framework for information professionals of Thai academic libraries in the next decade (2010-2019). The study consisted of two phases, Phase 1- the study of opinions about the roles of Thai academic libraries and information professionals in the next decade (Tanloet & Tuamsuk, 2011) and Phase 2- the development of core competencies framework conducted by using the Delphi technique. This paper presents Phase 2 of the study. The research conceptual framework on core competencies for information professionals was synthesized and adopted from several resources including Gulati and Raina (2000), Gorman and Corbitt (2002), Abels, Jones, Latham, Magnoni, and Gard (2003), Ashcroft (2004) and University of Nebraska-Lincoln Library (2007). The subject of this small Delphi study included 21 experts from the following three groups: eight instructors of library and information science, eight administrators/practitioners of academic libraries, and five scholars who have had active roles in the library and information professionals. Data were collected in three rounds and analyzed by using the median, mode, and inter-quartile range. Results of the study were concluded and discussed on the three following core competencies for information professionals of Thai academic libraries in the next decade. 1) The Knowledge - consists of eight areas including knowledge of the foundations of information profession, information resources, information and knowledge management, information technology, library and information services, organizational management, research and user studies, and continuing education and lifelong learning. 2) The Skills - consist of 11 skills including user services, information resource management, information technology, marketing, language and communication, team working, analytical thinking, problem solving and decision making, management and planning, teaching and training, conceptual thinking, and knowledge management skills. 3) The personal attributes - consist of seven characteristics including the leadership, service mentality, morals and professional ethics, achievement motivation, accountability, self-management and adaptability. © 2011 Elsevier Ltd.

Knowledge sharing practices: A case study at Malaysia's healthcare research institutes

Volume 43, Issue 4, December 2011, Pages 207-214
Ramlee Abdul Rahman

The main objective of this study was to investigate the perception of the researchers and officers within the National Institutes of Health Malaysia (NIH) about their understanding of knowledge sharing practices in their respective environment. Questions included: what are the perceptions of the respondents with regard to the knowledge sharing practices in their respective institutions? What are the benefits for knowledge sharing practices as perceived by them? What are their perceived organisational knowledge sharing practices motivating factors? Also, what are the hindering factors? The survey of the researchers and officers of the NIH was distributed to 400 respondents from the six research institutes under NIH: Institute for Medical Research (IMR), Institute for Public Health (IPH), Network for Clinical Research Centres (CRC), Institute for Health Management (IHM), Institute for Health Systems Research (IHSR) and Institute for Health Promotion (IHP). The responses indicated that knowledge sharing depends on the context of encouraging and rewarding the practices of organisational knowledge sharing. The findings suggest four factors - Environment and Infrastructure, Management Support, Culture and Technology - as significant determinants in influencing the organisational knowledge sharing practices among the employees. The study was limited to the perceptual aspect of the issue, specifically from the individuals' opinions and sentiments. © 2011 Elsevier Ltd.

Training-the-trainers in information literacy (TTT) Workshops Project, Final Report to UNESCO

Volume 41, Issue 4, December 2009, Pages 224-230
Albert K. Boekhorst | Forest Woody Horton

The Information-for-All Bureau Council approved the Training-the-Trainers in Information Literacy project in September 2007, authorizing the project proposers to help organize and arrange a total of twelve workshops to be held throughout 2008 and conclude by no later than January 31, 2009. Because UNESCO required the project to be global in scope and outreach, at least one workshop was required to be held in each of the major geographic regions of the world. The project proposers were required to assist the host institutions in organizing, implementing and evaluating the results of the workshops, and to make recommendations following their conclusion (contained herein). Because of budgetary reasons, the number of workshops had to later be reduced from twelve to eleven. Full background details for this project, including the original project proposal, as well as very detailed information on how the workshops were organized, planned, implemented, and evaluated, are contained elsewhere. Additional details are contained within a special TTT workshop website established to assist the host institutions, expert-presenters, workshop applicants, and other interested professionals (http://www.albertkboekhorst.nl). http://albertkb.nl/pageID_5366125.html. © 2009 Elsevier Ltd. All rights reserved.

The impact of organizational factors on management information system success: An investigation in the Iran's agricultural extension providers

Volume 41, Issue 3, September 2009, Pages 163-172
Abdolmotalleb Rezaei | Ali Akbar Asadi | Ahmad Rezvanfar | Hajar Hassanshahi

Information system success has been widely discussed in the past two decades. As systems and technologies are being improved and developed, discussions on their effectiveness and evaluation on their success have been continuously debated by researchers, scholars and practitioners throughout the years. Besides the major concern of IS effectiveness, factors influencing IS effectiveness are also important. One of these factors is the organizational factor. Using perceptual measures, this study aims to investigate the influence of organizational factors on MIS success. Survey questionnaires were gathered from 132 Extension Managers from Iran's Agricultural Extension Providers. Seven items were identified to influence MIS success. They are IS department structure, top management support, management style, managerial IT knowledge, goal alignment, resources allocation and IS infrastructure. The study also identified five MIS success dimensions; systems quality, information quality, perceived Ease of use, organizational impact and individual impact. The study found that the MIS success variables are significantly and highly correlated. The study also found all the organizational factors are significantly correlated to the five IS success factors investigated; the system quality, information quality, perceived ease of use, organizational impact and individual impact. Multiple regression analyses also found goal alignment as the highest predictor of IS success, followed by IS department structure, IS infrastructure and management style. © 2009 Elsevier Ltd. All rights reserved.

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