Service Disruptions https://library.mcmaster.ca/ en eResources Access Issues https://library.mcmaster.ca/alerts/eresources-access-issues <span>eResources Access Issues</span> <div class="field field--name-field-intro-text field--type-text-long field--label-hidden field__item"><p>Are you <strong>no longer able to access eresources</strong> from off campus?<br /> Report your access issue: <a href="https://library.mcmaster.ca/forms/offcampus-access-problem">Off-Campus Access Problem form</a>. <br />  </p> </div> <span><span>libservisl</span></span> <span>Tue, 12/13/2022 - 21:29</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>The libary recently upgraded our authentication service.  Unfortunately, this upgrade caused some users to no longer have access to e-resources from off-campus.  We did not expect this to happen and we apologize for this error.  We are working very hard to resolve these issues. <br /><br /> Please fill in an <a href="https://library.mcmaster.ca/forms/offcampus-access-problem">Off-Campus Access Problem</a> if you can no longer access library resources from off-campus. </p> <p><br /><strong>From December 23rd to January 4th the library is closed.</strong>  During the holiday period, staff will occasionally be monitoring the off-campus access problem reports.  There may be a delay in our response to you.   Thank you for your patience and wishing you all the best in 2023. </p> </div> <div class="field field--name-field-disruption-start-date field--type-datetime field--label-inline clearfix"> <div class="field__label">Disruption Start Time</div> <div class="field__item"><time datetime="2022-12-14T03:00:12Z">Tuesday, December 13, 2022 - 22:00</time></div> </div> Wed, 14 Dec 2022 02:29:02 +0000 libservisl 27091 at https://library.mcmaster.ca Changes to library off-campus authentication coming Dec 12 https://library.mcmaster.ca/alerts/changes-library-campus-access-coming-dec-12 <span>Changes to library off-campus authentication coming Dec 12</span> <div class="field field--name-field-intro-text field--type-text-long field--label-hidden field__item"><p>The McMaster University Libraries are changing how library patrons authenticate to access the library's electronic resources from off-campus.</p> </div> <span><span>libkemperd</span></span> <span>Fri, 12/09/2022 - 13:38</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Starting on Monday, December 12, 2022, McMaster students, faculty, and staff, when prompted right before accessing a library e-resource, will use their Office 365 login credentials to authenticate and gain access from off-campus. The upgrade will enable single sign-on (SSO) for a seamless experience and multi-factor authentication (MFA) for an added level of security.</p> <p>Meanwhile, individuals who have been granted access to e-resources as an Alumni, Courtesy, or Retired Faculty patron will access available e-resources using their My Library Account email and password.</p> <p>There will be minimal change to how library patrons access e-resources. However, in some cases, saved bookmarks will be affected, such as bookmarks pointing to alumni resources or bookmarks pointing to the library's soon-to-be-decommissioned login page (libraryssl.lib.mcmaster.ca).</p> <p>More information is available on the library's <a href="https://library.mcmaster.ca/services/off-campus-access">off-campus access page</a> and <a href="https://library.mcmaster.ca/services/alumni#tab-online-resources-alumni">Alumni resources page</a>. For background, <a href="https://library.mcmaster.ca/news/campus-access-switching-office-365-sign-dec-12">read</a> the library news story.</p> <p><strong>Need help?</strong></p> <p>If you need assistance with off-campus access, visit the <a href="https://library.mcmaster.ca/justask">library contact webpage</a> or the <a href="https://hsl.mcmaster.ca/ask-us/">Health Sciences Library contact us webpage</a>. Alternately, stop by a service desk in Mills, Thode or Health Sciences libraries.</p> </div> <div class="field field--name-field-disruption-start-date field--type-datetime field--label-inline clearfix"> <div class="field__label">Disruption Start Time</div> <div class="field__item"><time datetime="2022-12-09T18:45:13Z">Friday, December 9, 2022 - 13:45</time></div> </div> Fri, 09 Dec 2022 18:38:47 +0000 libkemperd 27089 at https://library.mcmaster.ca Mask Required Study Spaces https://library.mcmaster.ca/alerts/mask-required-study-spaces <span>Mask Required Study Spaces </span> <div class="field field--name-field-intro-text field--type-text-long field--label-hidden field__item"><p>Looking for a <strong>quiet study space</strong> that requires <strong>masks</strong>?<br /> Check out <strong>Connections</strong> in Mills - masks are mandatory.</p> </div> <span><span>libservisl</span></span> <span>Tue, 08/16/2022 - 13:07</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Starting September, 2022 -  Mills will offer quiet study spaces where masks are mandatory. <br /> Mills Library: Connections (first floor)<br /> Need more information?  Email us library@mcmaster.ca</p> </div> <div class="field field--name-field-disruption-start-date field--type-datetime field--label-inline clearfix"> <div class="field__label">Disruption Start Time</div> <div class="field__item"><time datetime="2022-09-04T19:06:45Z">Sunday, September 4, 2022 - 15:06</time></div> </div> Tue, 16 Aug 2022 17:07:13 +0000 libservisl 26887 at https://library.mcmaster.ca
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