Library Services Copyright (c) 2020 Purdue University All rights reserved. https://docs.lib.purdue.edu/charleston/2018/libraryservices Recent Events in Library Services en-us Sun, 26 Apr 2020 17:55:13 PDT 3600 Publishing Community Efforts and Solutions to Mitigate the Risks Sci-Hub Poses to Researchers, Librarians, and Publishers https://docs.lib.purdue.edu/charleston/2018/libraryservices/6 https://docs.lib.purdue.edu/charleston/2018/libraryservices/6 Sci-Hub has been referred to as the “Robin Hood” of science, but in reality, it is not. Sci-Hub is a disruption to the entire scholarly publishing research cycle. Over the last three years, the amount of licensed e-content that has been illegally obtained by Sci-Hub has grown significantly. This content has been acquired through stolen institutional staff and student credentials. Acquiring and misappropriating these credentials creates serious risks for an institution’s systems and users as well as publishers. What can libraries and publishers do to minimize or eliminate these infractions? This discussion about the collective efforts of publishers, libraries, and other organizations will cover how to protect electronic resources, personal data, and adopting best practices in order to better defend from cyberattacks that compromise our organizations. We will discuss how these attacks can occur and steps you can take to protect your library. While, unfortunately, there is no one single solution for this problem, we will also look at a case study of a library that successfully implemented some of these practices to combat the cyberattacks. Through this we will demonstrate that together we can reduce the risks facing researchers, librarians, and publishers created by Sci-Hub.

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Sari Frances et al.
Dangerous Liaisons: Brainstorming the 21st-Century Academic Liaison https://docs.lib.purdue.edu/charleston/2018/libraryservices/5 https://docs.lib.purdue.edu/charleston/2018/libraryservices/5 Academic liaison roles have seen massive changes over time and grown into an ever-broadening range of duties. What began as subject-focused collection involvement has evolved into a mix of instruction, reference, and various forms of course-embedded services, all while also retaining the earlier focus on subject-specific collection management. This paper outlines current research on academic liaison roles and summarizes the interactive exchanges from the 2018 Charleston Conference Lively Session on academic liaisons (https://sched.co/GB2i). Through live polling and discussion, session participants identified key functions and core competencies for liaisons, as well as factors contributing to success or hindrance for liaison success. Key functions and competencies include outreach, communication, assessment, collaboration and teamwork, collections, subject expertise, and instructional skills. Temperamental success factors include intellectual curiosity, a growth mindset, awareness of campus trends and commitment to partnering, and building relationships. Hindrances identified by session participants include competing duties spanning too many areas of the library organization, high librarian turnover, and lack of boundaries across positions. The most-cited needs include training, support for professional development, clear priorities and expectations, administrative and faculty support, and increased liaison staffing. Participants gleaned several ideas to try at their home institutions: surveying faculty needs, strengthening training for liaisons, offering liaisons support in growth areas, mindfulness of complex demands on liaisons, aiming for manageable expectations, and efficient focus for liaisons’ efforts.

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Antje Mays
Buy, Subscribe, or Borrow? Consumers’ Use Preferences for Information Products https://docs.lib.purdue.edu/charleston/2018/libraryservices/4 https://docs.lib.purdue.edu/charleston/2018/libraryservices/4 The information industry has been exploring business models for digital information products, but it was not until recent years that the new access model, especially subscription-based services, became popular. Thanks to the advancement of streaming technology, online advertisement, and DRM technology, information providers were able to design various pricing schemes and provide various services for users with different needs. Consumers seem to favor these services increasingly, but some questions remain: Is there a significant shift in users’ general preferences for all media content? Do they prefer any particular models under specific circumstances? What factors are related to users’ preferences? This paper reports and compares the results of two surveys on consumers’ preferences for obtaining books, music, and movies. One survey focused on general users, using a sample of 304 participants aged between 22 and 75, and the other focused on “Generation Z,” using a sample of 323 college students, mostly between 18 and 21 years old. This study found that consumers’ preferred ways of obtaining information products vary by age, type of content, and purpose of use; users’ preferences for obtaining movie content is quite stabilized; the college students tend to prefer access more than the older group did but not in the case of books. In addition, the “older users” are at least as adapted to the digital format as Generation Z, but the younger groups are less likely to borrow information content from the library.

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Xiaohua Zhu et al.
Data Curation Workshop: Tips and Tools for Today https://docs.lib.purdue.edu/charleston/2018/libraryservices/3 https://docs.lib.purdue.edu/charleston/2018/libraryservices/3 The current state of research data is like a disorganized photo collection: a mix of formats scattered across different media without a lot of authority control. That is changing as the need to make data available to researchers across the world is becoming recognized. Researchers know that their data needs to be maintained and made accessible, but often they do not have the time or the inclination to get involved in all of the details. This provides an excellent opportunity for librarians. Data curation is the process of preparing data to be made available in a repository with the goal of making it FAIR: Findable, Accessible, Interoperable, and Reusable. This workshop walks attendees through the steps in the process and gives them hands-on experience in data curation activities.

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Matthew M. Benzing
From Affordable to Open: Evaluating Open Educational Resources https://docs.lib.purdue.edu/charleston/2018/libraryservices/2 https://docs.lib.purdue.edu/charleston/2018/libraryservices/2 The following is the text of a presentation given by Mark Cummings at the Charleston Conference on November 8, 2018. It was delivered as part of a three-person panel exploring “The Library’s Opportunity in Affordable Textbooks.” Also presenting were Mark McBride, Library Senior Strategist at SUNY, and Gwen Evans, Executive Director of OhioLINK.

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Mark Cummings
What Makes Us Do It? The Legalities and Demand That Necessitate a Library Video Streaming Service https://docs.lib.purdue.edu/charleston/2018/libraryservices/1 https://docs.lib.purdue.edu/charleston/2018/libraryservices/1 There are many differing interpretations of copyright law when it comes to digitizing and providing streaming video as a library service. Librarians at the University of Kansas (KU) have long been interested in providing a streaming video service for pedagogical purposes, but KU general counsel always took a conservative stance on this practice and would not allow it. When KU Libraries hired a new dean, who was also a copyright attorney, general counsel became amenable to the fair use arguments the dean provided, and after working through workflow and technical issues, a new streaming service was introduced to KU faculty and students.

Growing demand for streaming content along with the diminishing availability of playback equipment in the classroom for VHS and DVDs were primary motivators in the establishment of this service. Preference for streaming content for classroom use mirrors the greater trend for streaming content and the downward trend for physical media in the marketplace, as well as the increased usage of video for classroom instruction and research. This service not only serves to meet faculty and student expectations for access, it allows for greater accommodation of online and distance education. In this article, KU librarians provide a survey of the policies at selected academic libraries for providing access to streaming video and discuss the various interpretations of copyright law and fair use, including the interpretation of fair use that allows the KU Libraries to provide a streaming service, and an examination of the rationale and the technological environment that necessitate such a service.

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Corinne Forstot-Burke et al.
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