Access items not held in Oxford

An Inter-library Request Service is available to all members of Oxford University, as well as to non-University members. This service seeks to provide access to material not held at the University. The Bodleian Libraries also supply their own material to other libraries and institutions.

Please check SOLO, Oxford Libraries' catalogue, before requesting a request.

FAQs

How do I make a request?

You can place a request using our online request form http://solo.bodleian.ox.ac.uk/interlib. Contact details are automatically imported to the form so the only information required is the details of the book or section required. Articles/chapters will be sent by email and books will be delivered to the library of choice.  See How to place an inter-library request guide on the right of this page.

The form is accessed using Oxford Single Sign On or Bodleian Libraries login and payment is managed using the PCAS accounts currently used for printing, copying, and scanning.

Please check SOLO thoroughly before placing a request to ensure Oxford does not hold a copy and contact staff if you have any questions.

Who can use the service?

The inter-library request service may be used by holders of a current Oxford University (blue) card and by holders of a Bodleian Libraries Readers' Card.

How much does an inter-library loan cost?

View our prices.

Holders of Oxford University cards and NHS users are charged at a subsidised rate (Non-commercial members of OU). If capacity is exceeded a limit will be applied to the number of requests that can be placed at this rate of 20 UK requests and 5 international requests per academic year. Further requests will be charged at the higher Non-commercial rate (Non-members of OU).

Bodleian Libraries Reader's Card holders are charged a non-subsidized rate and it may be cheaper to use the services of your own university or public library.

If you are making the request for commercial purposes the Commercial charges apply regardless of which card you hold.

Please note that the British Library increases its prices annually on 1 August and the Bodleian Libraries may increase our charges accordingly.

Will I get a refund if my request fails?

A full refund will be given if the Bodleian Libraries are unable to provide the item requested. A refund will not be provided if the request is cancelled after we have sent it to a supplying library.

Which of the Bodleian Libraries provide document supply services?

A request can be placed using our online form and copies of articles/chapters will be sent directly by email.  Libraries that receive physical loans are listed on to the online form.  Please note destinations may vary depending on instructions from the supplying library.

How does copyright affect my request?

UK copyright guidelines state that you may receive copies of:

  • one chapter or 5% of a book, whichever is greater
  • one article from an issue of a journal

If you require more than the prescribed limit you should ask to borrow the item instead. Copyright law still applies, so you will not be able to make copies yourself over the amount shown above.

When placing a request you must agree to the following conditions:

  • I hereby request you to supply me with a copy of the item specified which I require for the purposes of of research for a non-commerical purpose or private study.
  • I have not previously been supplied with a copy of the same material by you or by any other librarian.
  • I will not use the copy except for private study or research for a non-commercial purpose and will not supply it to any other person.
  • To the best of my knowledge, no other person with whom I work or study has made, or intends to make at about the same time as this request, a request for substantially the same purposes.
  • I understand that if this declaration is false in any material particular the copy supplied to me by you will be an infringing copy and that I shall be liable for infringement of copyright as if I had made it myself.
  • I will retain only a single paper copy and will destroy any electronic copies after printing.

How long does it take to receive the item that I have requested?

Straightforward requests for British Library material may take around 5 working days.  We promise to process up to 2 requests each day for individuals so if a large number of requests are submitted you can expect staggered delivery beyond the estimated 5 working days.

Times vary for the delivery of articles and books from institutions other than the British Library. Requests made to other UK libraries may take two weeks or longer and requests submitted to international libraries may take several months.

How long can I keep the item that I have requested?

Loan periods vary but as a rule they are shorter than the 6 weeks that the British Library generally allow.  All interlibrary loans are subject to an immediate recall should they be requested by the lending library.  If the loan is not recalled, it may be possible to renew it. The renewal charge is £4.75.

Photocopies are yours to keep and electronic copies supplied by the British Library must be downloaded within 30 days.

Can I borrow an item which has been lent by another library?

Most loans are for consultation within the library only but if the supplier permits lending you can borrow the item.

Can I make copies from an inter-library request?

Different restrictions on copying are imposed by supplying libraries. All copying must be done within the UK Copyright guidelines. Some libraries insist on any copying being done only with permission, or by a staff-mediated service. Ask your library for details.

What happens if the item is lost or damaged whilst I have it?

If an interlibrary loan item is lost or damaged whilst on loan to you, we will pass on to you the amount charged by the British Library for lost items, currently £163.10 (more will be charged if the item is more expensive to replace).

This charge does not mean you have purchased the item. If you subsequently find it, it must be returned and you may be entitled to a partial refund.

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