All About Your Library
About Borrowing

Most books and CDs may be borrowed for 3 weeks. Most DVDs, video games and magazines may be borrowed for one week.

Books
Borrow over 1.25 million items

Large Print Books
Books are available at all locations.

Magazines
Access more than 900 periodicals

DVDs, Video Games and CDs
Choose from a wide variety of movies, documentaries and multilingual material on DVD as well as music and audio books on CD. Video games are available for Wii, Playstation and Xbox.

Lightning Loans
This is a collection of current bestsellers that you can find on the shelf without having to wait. Books may be borrowed for seven days.  These items cannot be reserved or renewed.

Raves & Faves
A mix of classic, popular and critically acclaimed titles is featured at all locations. Many copies of popular fiction and nonfiction adult, youth and junior books are available.

Checking Out Library Materials
All libraries have self-serve checkout stations to checkout and renew items.


What to do if the item is unavailable

You can place a hold yourself using the online catalogue from home or at the Library. When your item is available, you will be notified. You will be charged for holds not picked up on time. Items not in the Library's online catalogue may be obtained through interlibrary loan. Please ask staff for help.

Is the item in the Catalogue? You may:
Place a Hold
Call the location where it currently resides and ask for a One Day hold.
Visit your local Library to have them check the shelves or place a hold for you.

Is the item not in the Catalogue? You may:
Request an Interlibrary Loan.
Ask a Librarian to find alternatives.
Use an eResource instead.


Renewing library materials

Most Library materials may be renewed. Even if an item is overdue, it may be renewed and the late charges added to your record. Materials are renewed from the day of renewal not from the original due date. With the exception of Lightning Loans, which cannot be renewed, and magazines, which can be renewed once, all library materials can be renewed up to five times. If the item has been requested by someone else, a renewal will not be allowed.

Renew items
Online at mississauga.ca/library, click on Catalogue, click on My Account
Telephone 905-615-3500, press #1

An Item Cannot Be Renewed If It:
Is a Lightning Loan
Has been requested by someone else
Has been renewed five times already
If an item cannot be renewed, it should be returned by the due date.


Returning library materials

The date items are due back is printed on the receipt given to you at check-out. Items should be returned to the Library by closing time on the day they are due. Please return Library materials on time so other people can borrow them. Book drops are available at each location for your convenience. Materials borrowed from one library may be returned to any other library in the Mississauga Library System.

Email notifications
Email notification is an optional way to be notified that items you have checked out are overdue and items you have requested have arrived for pickup. Email notification is a service that can replace telephone notification. If you are unable to check your email regularly then telephone notification may be a better service for you to use.

Changing to email notification
To change from telephone notification to email notification, speak with staff on your next visit to the library. You will need your library card number for identification purposes.

Junk email or spam
The library treats patron information as private and confidential. Email notification is used only for Mississauga Library System (MLS) notices and optionally for MLS information dissemination


Notification Messages

Confidentiality
The MLS will send email notifications to the email address provided to the library. If you share an email account, those who have access to the account will be able to read your notices. You may prefer to use telephone notification, which does not list titles if this level of confidentiality is a concern.

Delivery
The Mississauga Library computer system checks at the end of each day for items that have arrived at the library during the day. When an item is available for pickup, the system generates a notice that night. These notices are automatically sent the next morning. If an item were placed on the Holds Shelf on Wednesday, the email notification would be sent Thursday morning.

Content
Notices appear in your email inbox from library.notices@mississauga.ca. The subject line will read “Mississauga Library” and the type of notice being sent, for example “Mississauga Library - Hold Notice”. The body of the message will contain information about titles, pick up location, lapse date, due dates etc.


Notification Messages Not received

Some Internet email providers offer you the option of screening out bulk email and junk email. If email notifications from the MLS are not being received, it is possible that your email provider or Internet Service Provider (ISP) has designated the library notices as “junk email” and sends these to a junk mail folder. To avoid this, add library.notices@mississauga.ca to your safe list, or to the list of addresses that you allow delivery to your Inbox, or contact your ISP and ask for instructions on how to allow notices from library.notices@mississauga.ca to be sent to you.

When an email account is full, notices from the MLS cannot be delivered and will bounce. The library does not attempt to re-deliver bounced notices. You should check your email regularly to look for library notices and to ensure that your email account is not full. You may also view your library account using the MLS catalogue to check the status of your holds and on-loan items. Keep in mind that once a notice is sent, a $2 fine will be charged if holds are not picked up by the lapse date.

Email address changes
To change the email address shown in your library account, phone your local branch or speak with staff on your next visit. You will need your library card number for identification purposes.

Changing back to telephone notification
To change to telephone notification instead email notification, phone your local branch or speak with staff on your next visit. You will need your library card number for identification purposes.

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