FAQs

What You Need to Know!

What You Need to Know?

How Do I sign in?

In the upper right-hand corner of Collaborate you will find a green “Sign In” button. Once you click on that button you can use your ASCE member login and password to access the site.

What Do I do if I forget my password?

You can request your password here. Type in your email address. If you’re unsure what email address is on your ASCE account, please contact costumer service through the same link.

Request Password

How Do I update my profile?

Click “Get Started” > “My Profile.” You can manage your profile here. You can upload your picture, bio, education, associations, awards, and work history through this page. It is listed below.

My Profile

How do I unsubscribe from a group?

Click “Get Started” > “Email Preferences.” You will see a list of communities you are involved in. You will see a “Discussion Email” column for each one. Click the drop-down screen and select “No Email” and you will be removed from the list.

How do I adjust my Privacy Settings?

Collaborate has default privacy settings. It is highly recommended that you review your settings and adjust them to your personal comfort level.  Click “Get Started” > My Privacy Settings.

Privacy Settings

Please chose from the following options

Public – Everyone can see.

Members Only – Any ASCE member who chooses to use Collaborate.

Contacts – Anyone you have sent and confirmed “contact connections.”

Only Me – You are hiding this information from other Collaborate users.

What do these fields in Privacy Settings mean?

What is “Send message?”

Choose if you would like to receive messages over ASCE Collaborate from all members, just your contacts, or no one.

What is “Send messages to anyone?”

You will still be able to send messages to others depending on their privacy settings. They can allow you to contact them through their settings.

What is “add as contact?”

 “Add as contact” is like adding a friend on Facebook or connecting with someone on LinkedIn. You must send the request, and they must accept. Once they are a contact you can set your privacy settings so only they can have certain access to your profile.

What is a digital ribbon?

Digital ribbons are awards given to you through the ASCE Collaborate site. Underneath your profile picture you will see these ribbons.

How do I start a new discussion thread?

Go to the group you would like to post in. Click the “Add” button on the discussion box on the lower left-hand side. Select a subject line.

Do I have to be a member of a community to make or respond to a post?

Yes.

Can I cross-post to other communities?

Yes. If you are a member of that group. You will see this option under the initial post.

How can I respond to other's Posts?

Reply publicly by hitting the green “Reply to Discussion” button or privately by hitting the drop-down arrow next to it and selecting “Reply to Sender.”

Can I edit my own post

Yes. Click the arrow next to the green “Reply to Discussion” button. This will give you a drop-down screen. Select edit. Make the changes you want and then hit the “Save” button on the bottom of the screen.

How do I find my committee page?

If you have joined a branch, section, institute, or committee you will automatically be added to that group on ASCE Collaborate. Click “Committees” > My Committees to view your groups.  You are welcome to search and join other open forums. Click "Forums." 

How do I change my email Preferences?

Adjust how many emails you receive from each committee click “Get Started” > “My Email Preferences.” It will let you select how often you would like emails to be sent to you. Your options are as follows:

  • Real Time
  • Consolidated Daily
  • Consolidated Weekly
  • Daily Digest
  • Weekly Digest
  • No Email

Consolidated Digests are recommended for committee work. They will notify you about files, announcements, events, and discussions.

How do I download a document

Click the “Library tab” in your committee group. You will see folders on the left-hand side. Once you find the correct folder you will see the list of documents in the folders. Highlight the document once and then select the “view” button on the top. This will bring you to a page where you can either comment on the documents or select the green “Download” button underneath it. If there are multiple documents in this folder you can select the green “Download All” button on the right.

Additional Questions

If you have questions related to managing your community as an admin please contact Tirza Austin at taustin@asce.org.
https://collaborate.asce.org/horizontalinfrastructure/get-started/faq
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