Want to build your own knowledgebase?
Each LibraryH3lp subscription includes unlimited independent internal or public-facing knowledgebases (FAQs).



Search the LibraryH3lp Knowledge Base

 

 


Can I proactively text patrons?

747 views   |   Last updated on Feb 14, 2017    proactive texting

 

No. At the moment, all SMS chats are initiated by the guest.

But, you could opt to use Google Voice for proactive outbound SMS and have your Google Voice SMS forwarded to your LibraryH3lp SMS number.  

This way, your guest will only see your Google Voice number, and their replies to your GV-initiated text messages will arrive as LibraryH3lp chats with nearly instant delivery speed.

Topics
https://ask.libraryh3lp.com/questions/494
ask.libraryh3lp.com
crawl=CC-MAIN-2017-51
9813
application/http; msgtype=response
sha1:WLMOKVX4A2TZXBYIH2Z66YLEODKUP2PO
<urn:uuid:e498673a-2af0-42a0-936b-26df0532e684>
2017-12-16T10:50:01Z
167.114.34.46
text/html
sha1:A2OJSQY46R6IZT5E4PI2JODE4SCG2VNF
<urn:uuid:3e3d70e6-85f5-44a5-ae20-ca50ea103c6e>
https://ask.libraryh3lp.com/questions/494
response
<urn:uuid:1795420d-173c-4ad5-b61a-e3fefd3d761c>
robots: classic
hostname: ip-10-45-104-224.ec2.internal
software: Nutch 1.6 (CC)
isPartOf: CC-MAIN-2017-51
operator: Common Crawl Admin
description: Wide crawl of the web for December 2017
publisher: Common Crawl
format: WARC File Format 1.0
conformsTo: http://bibnum.bnf.fr/WARC/WARC_ISO_28500_version1_latestdraft.pdf