Accounts Request & Borrow


Access Accounts, Check Out Materials, Interlibrary Loan, Course Reserves, Suggest a Purchase

Our Services

Valid identification is required to check out library materials or equipment or claim interlibrary loan (ILL) articles or photocopies. Requirements include:

  • EWU Students, Faculty, Staff: EWU ID (Eagle Card)
  • Community Borrowers: EWU Community Borrower Card AND Current picture ID (see below)

In the case of obscured, damaged, or missing pictures on the EWU ID, an additional picture ID will be required. This additional ID will not serve as a substitute for the EWU ID.

In accordance with university policy, EWU Libraries will accept only the ID of the person presenting identification. An Eagle Card belonging to someone other than the person attempting to check out materials/equipment may be confiscated and returned to the Eagle Card Office. University police may be called if the library staff suspects the card is stolen.

Cheney/Spokane area school students under 18 years

Minors from the Cheney and Spokane area can borrow/check out, with the signature of their parent or guardian, most materials on the same basis as EWU students and staff.

When area K-12 students come to use our services with their teacher, the Libraries will check out most materials on the same basis as EWU students on a library card issued to the school.  The school principal or school librarian is the responsible party for these materials.

*Please note renewals and recalls may not be facilitated in these cases. 

Cheney/Spokane area community members 18 years and older

Adult community members from the Cheney/Spokane area can obtain borrowing privileges from the Libraries. In most cases, community borrowers receive the same loan periods as EWU undergraduate students.

To obtain a library card, you will need:

  • Current valid picture ID, such as a driver’s license,
  • AND another form of identification showing proof of current address, such as a recent phone or power statement

Bring these forms of ID to either the Cheney campus JFK Library Circulation Desk on the main level or to the Spokane Academic Library.

For EWU Undergraduate Students, Staff, and Community Users

Type of MaterialLoan PeriodRenewals
General stacks books6 weeks1 renewal
Curriculum Center materials6 weeks1 renewal
U.S. government publications6 weeks1 renewal
CD-ROMs6 weeks1 renewal
CD-ROMS & computer disks in Periodicals3 days1 renewal
CD-ROMS & computer disks in Reference1 day1 renewal
Video recordings (videocassettes, DVDs)1 week0 renewals
Sound recordings (LPs, CDs, cassettes)6 weeks1 renewal
Music scores6 weeks1 renewal
Media equipment (laptops)1 day/3 days0 renewals
Reference materialsIn-library use only
Periodicals (bound)In-library use only
Periodicals (current)In-library use only
Special collectionsIn-library use only

Exceptions: If an item has a hold in place made by another patron it cannot be renewed, and an EWU graduate student currently preparing his or her thesis/research project may check out any 6-week circulating materials for 90 days (with option of two renewal periods if no other requests for said material has been received.)

For EWU Faculty/Grad-Thesis Students

Type of MaterialLoan PeriodRenewals
General stacks books90 days2 renewals
Curriculum Center material90 days2 renewals
U.S. government publications90 days2 renewals
CD-ROMs90 days2 renewals
CD-ROMs and computer disks in Periodicals3 days0 renewals
CD-ROMs and computer disks in Reference1 day0 renewals
Video recordings (video cassettes and DVDs)7 days1 renewals (faculty only)
Sound recordings (LPs, CDs, cassettes)90 days2 renewals
Music scores90 days2 renewals
Media equipment (laptops)N/AN/A
Reference materialsIn-library use only
Periodicals (bound)3 days (faculty only)0 renewals
Periodicals (current)3 days (faculty only)0 renewals
Special CollectionsIn-library use only, except by special arrangement

Note: EWU staff who have teaching responsibilities may be given faculty library privileges if the affiliated department head makes the request of EWU Libraries’ Circulation Manager. Individuals who hold the title of Assistant Dean, Associate Dean, or Dean in Academic Affairs have faculty library privileges.  (3.08.2018 Update)

Are you a student looking for items your instructor has placed on course reserve for your use? Visit the catalog.

EWU Faculty members may place materials for courses on reserve at the JFK Circulation Desk or the Spokane Academic Library Circulation Desk. Request reserve service

Reserve Loan Periods

The loan period is designated by the faculty member placing the items on course reserve; loan periods usually range from one to two hours, one to three days, or up to one week.

Course reserve loans can be limited to in-library use only. Reserve materials must be returned directly to the service desk where it was checked out. Students who leave such materials at copiers or elsewhere in the library are subject to reserve charges/fines.

Reserve Sanctions

Items on reserve are high-demand materials; charges/fines for reserve materials are higher than for those for non-reserve materials. Charges/Fines are as follows:

  • 1-2 hr loan period: $1 per hour  (rounded to nearest hour) is charged for late reserve materials. Maximum $15 per item.
  • 1, 2, 3-day to 1 week loan period: Due at close of business on the date due; 1 hour grace period from opening time next day. $5 per day, maximum $15 per item.
  • After 3 days late for all Reserves items: All accrued charges combined, plus $25 processing fee per book and replacement costs based on the average cost of academic books, adjusted annually, per book, $25 per article.
  • After 3 days from due date of material, all associated charges turned over to EWU Student Financial Services for collection.

EWU Libraries strives to protect reserved material. Placement of a faculty member’s personal items on reserve is at the owner’s risk. The Libraries are not responsible for lost or damaged personal items.

We strive to be a welcoming place for all patrons. To support this goal, the library has created space and provides equipment to accommodate patrons with disabilities so they can successfully complete their academic work.

Assistive Technology Room (JFK M03):

  • M03 is available on a first come, first served basis. If the room is empty, and there are no reservations for the space at that time it can be used by patrons who require assistive technology software, hardware or furniture.
  • Reservations can be made at the Checkout Desk  can be made only by current EWU students, faculty & staff with a valid EWU I.D. Reservations span a two-hour period with the possibility of one renewal (2hours) if no other patron is waiting.
  • If the room is currently in use, your reservation must be made with at least 1 hour advance notice.
  • Reservations will not be accepted on a recurring basis (i.e. every week) or farther out than the current quarter.
  • Reservations are forfeit if room is not used within 10 minutes of assigned start time.
  • Current EWU students, faculty or staff have priority use of M03 and can bump community users off that equipment.
  • All other applicable library policies apply.
  • See a full listing of equipment, furnishings and software available in the assistive technology room.

Community Access to Assistive Technology in the EWU Libraries

We strive to provide community patrons access to assistive technologies software. All open-access (i.e. non log-in) computers in the JFK Library feature accessibility software. The Spokane Academic Library has standard accessibility software that can be used by patrons. Use this link for a full listing of available assistive resources and tutorials. Patrons should bring in any equipment they need to use the software on EWU computers (flash drives to save work, headphones, etc.)

Service Assistance

We make reasonable efforts to provide assistance to individuals with disabilities as needed to assure equal access to the libraries’ resources and services. In general, an advance request of at least two working days is needed to assure that appropriate staff are available to provide special service to a disabled individual. High volume demand for regular service at any given time may determine the extent of special service that can be provided without advance request of at least two working days. Levels of Service:

  • Regular Service: Assistance in identifying and locating library materials or brief instruction in the use of library equipment is available on a non-scheduled basis to all students during most of the hours that the library is open. This service is brief, usually less than 5 minutes.
  • Special Service: Personal, individual instruction in the use of library equipment or assistance in identifying and locating materials is available to all students on a two-day advance request basis. The hour and extent of the individual service will be determined at the time of the request. Because of staffing restrictions, special service may need to be scheduled before 10 a.m. or after 3 p.m. The student’s level of need for special services will be determined by the Disability Support Services which will supply to the library a list of students with their level of need.

Equipment checkout is cosponsored by EWU Libraries, the Multimedia Commons (MMC), and the EWU Student Tech Fee Committee (STFC).

Eligible users: Currently enrolled EWU students who have paid the quarterly tech fee.

Rationale: The equipment funded through the STFC is not to be used to support faculty or staff activities, or ongoing classroom technological support. Funding for checkout equipment is made possible by the STFC grant awards, and as such is governed by RCW 28B.15.051.

The Libraries and the MMC operate a loan service integrated with existing library services. Policies and procedures are jointly among the STFC and the EWU Libraries.

Points:

  • Current EWU students may use equipment on a first-come, first-serve basis. Students are guided by the borrowing agreement that each must sign, and the University Acceptable Use policy for electronic equipment and media.
  • Due to limited equipment and high demand, renewals are not permitted. Other equipment, made available by other means and funding, if available at the time of return, may be borrowed.
  • Students are subject to overdue fines, replacement costs and other sanctions as outlined by the EWU Libraries, as well as the laws and administrative code of Washington State governing the use of state property.
  • In general, students are limited to one of each kind of equipment per ID card.
  • Student Tech Fee Funded equipment is for student use only as per RCW 28B.15.051 which stipulates that the technology fee monies be used “exclusively for technology resources for general students use.”
  • Use of Student Tech Fee funded equipment is not available for faculty and staff use. Student-funded equipment is not intended to support administrative or athletic activities.
  • There is no equipment checkout anytime the automated library system becomes unavailable, such as during a power outage.

Requirements:

  • Current EWU ID and payment of Student Tech Fee are required. In case of obscured, damaged or missing picture on the EWU ID, an additional picture ID will be requested. This additional ID will not serve as a substitute for the EWU ID for check-out purposes.
  • A check-out agreement will be provided and signature by the patron will confirm his or her knowledge and acceptance of policies and patron obligations.

Sanctions and Charges on Overdue Equipment:

  • All borrowing transactions are subject to the Libraries’ Borrowing policies.
  • Fines and sanctions are not intended as replacement funds, but rather as incentive for timely and safe return of all borrowed equipment.
  • Fines structure:
    • All fines are non-returnable.
    • For each day a piece of equipment is overdue, the patron will be charged $20 per major item up to a maximum fine of $140.
    • Equipment items under $200 in value will be charged $10 a day, for a maximum $70.
    • After the seven days, the patron will be charged a maximum fine of $140, replacement costs, and a $25 non-refundable service fee.
    • If an item has been overdue for more than seven days, the charges and patron information will be sent to EWU’s Student Financial Service to be billed for replacement plus all fines and the service fee.
    • Cords, batteries and other accessories will also be billed if not returned before seven days of overdue status.
    • At the time of billing, the patron’s name may be turned over to the Office of Student Rights and Responsibility as an infraction due to a student’s failure to comply with the policy on student behavior. The Libraries restrict borrowing privileges of any person having been billed for equipment.
    • If equipment is returned in good condition after the point of replacement billing (but within 90 days of the billing date), the replacement cost will be subtracted from the borrower’s library and university accounts. Fines and service charges are not refunded. Replacement refunds are not issued after 90 days from the billing date.
  • Notices will be sent as follows:
    • Warning notice the first day overdue
    • Overdue notice the third day overdue
    • Final notice or notice of replacement billing the eighth day overdue

Pay for library fines using your InsideEWU account

Overdue Books

  • Overdue 1-14 days: No fine.
  • Over 14 days: $25 processing fee per item, plus replacement costs based on the average cost of academic books (adjusted annually) per book.
  • The Libraries transfer all associated charges to EWU’s Student Financial Services for collection. If the item is returned within four months of the due date, the Libraries will remove or refund replacement charges, if the Libraries have not already ordered a replacement.

Overdue Periodicals

  • Three-day grace period; if materials are returned during that three-day period, there is no fine. Fines are assessed retroactive to first day overdue if materials are returned beyond the grace period.
  • For periodicals (both bound and current) EWU faculty members will be assessed $5 per day per item for each day the material is overdue ($25 per item maximum charge).
  • After five days, all accrued charges, plus $25 processing fee per item (refundable if item is returned within six months of due date), plus replacement charges.

Overdue Computer Disks

  • Three-day grace period; if materials are returned during that three-day period, there is no fine. Fines are assessed retroactive to first day overdue if materials are returned beyond the grace period.
  • Fines for days 1-5: $5 per day ($25 per item maximum charge).
  • After five days, all accrued charges, plus $12  processing fee per item (refundable if item is returned within six months of due date), plus replacement charges.

Overdue Reserve Materials (See section on Course Reserves)

Overdue Equipment: (see also Equipment Borrowing Guidelines)

  • Due to the high demand of equipment, there is no grace period.
  • All fines are non-refundable.
  • For each day a piece of equipment is overdue, the patron will be charged $20 per major item up to a maximum fine of $140.
  • After the seven days, the patron will be charged the maximum fine of $140, replacement costs, and a $25 nonrefundable service fee. Equipment under $200 value will be charged $10 a day up to $70, plus replacement costs.
  • If an item has been overdue for more than seven days, the charges and patron information will be sent to EWU’s Student Financial Services to be billed for replacement plus all fines and the service fee.
  • Cords, batteries, and other accessories will also be billed if not returned before seven days of overdue status.
  • At the time of billing, the patron’s name may be turned over to EWU’s Office of Student Rights and Responsibility as an infraction of a student’s failure to comply with the policy on student behavior. The Libraries restrict library borrowing privileges of any person having billed equipment.
  • If equipment is returned in good condition after the point of replacement billing, (but within 90 days of the billing date), the replacement cost will be subtracted from the borrower’s library and university account. Fines and service charges are not refunded. Replacement refunds are not issued after 90 days from the billing date.

Notices will be sent as follows:

  • Overdue notice after one day overdue, and a final notice or notice of replacement billing after the seventh day overdue.

Replacement Charges

The replacement charge for books based on industry-wide publishers’ statistics concerning average costs of academic materials. As the amount is based on annuals statistics, it changes each year.

Want an item that is already checked out or otherwise unavailable? 

You can complete a materials request card at our desk or place an online hold on items found in our catalog.

You can also electronically request available library materials from EWU’s library catalog, or from Summit (the catalog of our Orbis Cascade Alliance) by clicking on the “Request Item” button.

EWU materials may be picked up at JFK Library or Spokane Academic Library.  Summit items can be delivered to any EWU location (Cheney, Spokane or Bellevue), usually within a few days.

When the item you have requested is available we will notify you via email.

Recalls

Library materials are subject to recall at any time. If an item you have checked out is RECALLED, you have no fewer than seven days to return the item.   (Material recalled for placement on reserve may be recalled sooner, however, due to urgent demand.)

The library system automatically revises the due date of the recalled item, to reflect the seven-day return period.  A recall notice, stating the item has been recalled and the due date has been revised, is sent to the current borrower.

Recalled items that are returned after the revised due receive higher fines.

For all policies and guidelines, see our policies and procedures page.

Course Reserve Services

Students: Looking for items your instructor has placed on course reserve for your use? Visit the catalog

Faculty: Materials can be placed on reserve at the JFK Circulation Desk or the Spokane Academic Library Circulation Desk.

  • Once you’d made your request, you’ll be notified when the material is ready student use; please allow up to two weeks for processing.
  • We do our best to protect reserve material, however placement of personal items on reserve is at the owner’s risk. The EWU Libraries are not responsible for lost or damaged items.
  • Personal material will be returned to you at the end of the reserve period. Unless pickup has been arranged, items will be returned through campus mail. If no mail code is indicated, materials will be sent to the instructor’s mail code as provided in the EWU Directory.
  • The Libraries reserve the right to perform processing necessary for placement of material on reserve, including attachment of date due slips, bar codes, and labels. Minor damage may result.
  • Requests due to textbook shortages are given priority; let us know if this is the case.

Make Your Course Reserves Request

EWU Libraries fulfill reserve requests if the University or the instructor possesses a lawfully obtained copy of the material, and in doing so will not violate the Copyright Law of the United States (Title 17, United States Code).

WARNING CONCERNING COPYRIGHT RESTRICTIONS: 

United States law (Title 17, United States Code) governs the use of copyrighted materials.  Under certain conditions, university libraries are permitted to furnish a reproduction to university students and faculty.  These conditions require that the reproduction not be used for any purpose other than private study, scholarship, or research.  Other uses, including commercial use and any further electronic distribution of the material, may constitute copyright infringement.

Permission must be obtained prior to placing copyrighted materials on course reserve that do not meet fair use. Verification that permission has been obtained for the purpose of placing the material on course reserve at EWU Libraries must accompany the reserve request form.  Note:  It is the instructor’s responsibility to obtain permission to place copyrighted materials that do not meet fair use on course reserve.

Materials that generally do not require copyright permission:

  • Materials that fall under fair use, for a defined purpose and use.
  • Instructor-produced exams, syllabi and lecture notes.
  • Works in the public domain.
  • United States Government works.
  • Freeware (not shareware, but software that is actually and expressly available free of restriction).

Materials that generally do require copyright permission:

  • A duplication of a copyrighted work that does not meet fair use.
  • A duplication of an entire work or a substantial part of a work.
  • A duplication of consumable works, such a standardized tests, exercises, and workbooks.
  • Student-produced works, such a research papers and music recitals.

Instructor Reserve Request for Print or Physical Materials

  • Please specify your desired loan period.
  • Please select the appropriate end time. If your desired end is not listed please use the note field below.
  • Please list the title, author, library call # or URL if applicable. Click on the add button to enter additional items.
    Title (as you refer to the material in your class)AuthorLibrary Call # or URL (if applicable) 
  • This field is for validation purposes and should be left unchanged.

Suggest a Purchase

We welcome purchase suggestions from EWU students, staff, and community members about materials that will support teaching, study and research at Eastern.
  • Date Format: MM slash DD slash YYYY
  • Please include as much information as possible, including title, author, ISBN, publisher, price, and format (book, audio, video etc.)
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