Leading questions

Ciara Eastell, principal assistant librarian, Somerset county council

You are currently on the Clore leadership programme. What impact is it having on you?

I have been in local government for years. Clore is giving me a wider perspective. It really makes a difference.

What are you learning about management?

I am picking up new skills. It gives you ways to improve what you are good at and what you are weak at.

What skills have you needed in public libraries?

Quite a lot. Clore is helping with many, such as project management, and is preparing me for a new position I will take up in May.

What will that involve?

I will be going to the Reading Agency, which promotes reading, especially in libraries. I can marry the new skills with all my experience.

What has been challenging about managing libraries?

Making change happen and ensuring it has the backing of the frontline staff on whom it depends.

What is your management style?

I would say it is open and enthusiastic and I try to directly involve people in their own development and progress.

What makes you proud?

Seeing projects worked hard on come to fruition. It is so gratifying.

Bright spots so far in your career?

Many, such as producing CDs for sign language, and whenever staff flourish.

Do you have a mentor?

Yes, through Clore. And I am learning so much from her. It's great.

What is the best leadership advice you have been given?

To think big and be positive and you can make anything happen.

What would you tell someone entering your field?

If you have a lot of energy, can drive though change and are up for hard work, it's a terrific sector to develop a career in.

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