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OCED Call Center Outreach July 2019 

 

The Internet is an essential component to modern life, everything is beginning to revolve around technology. Access to the internet has become a necessity for rural communities not only to help them stay connected but also to help provide equal opportunities to disadvantaged areas. Fresno State Call Center Connect provides outreach to the community to promote awareness of programs that can provide low-cost internet services. 

July 17

OCED’s Fresno State Call Center Program Assistants, Claudia Sanchez, and Luz Ezquivel conducted community outreach at Winton SuperMarket, a local grocery store in Winton, CA. They provided information about the availability of low-cost internet services and free laptop computers. 

Their role as the Call Center is to help close the digital divide across the Central Valley connecting communities to low-cost internet and provide equal opportunities.

 

July 20

On Saturday, July 20, Fresno State Call Center was present at the Health Fair, which is organized by the Mexican Consulate, the event was performed inside the facilities from 9:00 AM to 1:00 PM and Luz Ezquivel and Claudia Sánchez were promoting the broadband initiative, giving information to the community of the benefits of having Internet at home and what are the requirements to connect them with the different internet companies that exist in the Central Valley. Fresno State OCED is providing a free Chromebooks to new adoptions in areas that qualify for that benefit. Claudia and Luz were providing those zip codes or cities that qualify and they were giving all the information to how to apply and all the process details to get the internet and a free Chromebook. Their role as the Call Center is to help close the digital divide across the Central Valley connecting communities to low-cost internet.

 

 
https://academics.fresnostate.edu/oced/oced-newsletter/july_2019/callcenteroutreachjuly2019.html
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