Text Message Notifications

picture of people on their phones

Never miss a hold notice! You can sign up for text alerts for your library card. We’ll let you know when your holds are available for pickup, and when items are due or overdue.

Standard texting rates apply. You can expect a larger volume of text messages with this service.

How Do I Sign Up?

  • For English text SIGNUP to 844-225-9443
  • For Spanish text REGISTRESE to 844-225-9443
  • When prompted, enter your card number (full number with no spaces, e.g. d00xxxxxxx)

You’ll receive a list of active and inactive notices. See the ‘What kinds of notices will I get‘ section for more information.

How do I use the Shoutbomb service?

*Note: in some cases the keywords are always in English

English Command
Spanish Command Description
ADDCARD ADDCARD Add a secondary library card to your notification account
DROPCARD DROPCARD Remove a secondary library card
HOLDS MANTENER Hold notices Opt In/Out
IOWEU TEDEBO See the current fine total on your account
NOTICES AVISOS Current status of all your Opt In/Out services
OVERDUE ATRASADO Overdue notice Opt In/Out
QUIT SALIR Stop this text notices service
RENEW RENOVAR Renew notices Opt In/Out
RESEND REENVIAR Resend the last message
SIGNUP REGISTRESE Register for this text notices service
SWITCHPHONE CAMBIARTELEFONO Change the phone number receiving texts

What Kinds of Notices Will I Get?

Text NOTICES to view the current status of all the opt-in/out notices.

These notices are ON by default. Texting the keyword (e.g. HOLDS) to 844-225-9443 will turn that type of notice off.  Text the keyword again to turn the notifications back on.

  • HOLDS: This is a notice that you have holds ready to be picked up.
  • OVERDUE: This is a notice that things are already overdue.
  • RENEW: This is a notice that things will soon be due, and you can renew them.

Other Commands:

HELP: Get help with a command.  E.g., type HELP FEES to get help with that command

FEES: This is a notice that there are fines or fees owed.

MYBOOKS: Inquire about the status of all of your library items.

IOWEU: Get a list of fines and fees for all registered barcodes.

RHL: Get a list of holds expiring soon.

HL: Get a list of holds that are ready to pick up.

OA: The service will attempt to renew all overdue items and will reply with a list of items that were successfully and unsuccessfully renewed.

OL: Generates a numbered list of all overdue items eligible for renewal.

RA: The service will attempt to renew all items and will reply with a list of items that were successfully and unsuccessfully renewed.

RI: Get a list of items that are coming due and that cannot be renewed.

RL: Generates a numbered list of renewable items.

MYCARDS: Generates a numbered list of the barcodes currently registered to your phone.

ADDCARD: This will add a barcode registered to your phone for notices.

DROPCARD: To remove a card from your phone for notices.

ADDEMAIL: Change email on your account.

RESEND: Receive last message again.

STOP: Immediately remove your number from the text service, no questions asked.

 

When Will I Receive Texts?

Texts will be sent only when activity on your account triggers a message and will be sent between 8 a.m. and 7 p.m.
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