Reading on E-Book Devices:
the User Experience
Nicole Hennig, MIT Libraries

                               1
Where we read




                http://www.ﬂickr.com/photos/seandreilinger/
                     133370210/sizes/o/in/ph...
http://www.ﬂickr.com/photos/openg/88486916/sizes/l/in/photostream


                                                      ...
http://www.ﬂickr.com/photos/paulbence/548646841/sizes/l/in/photostream/


                                                ...
http://www.ﬂickr.com/photos/joyoﬂife/8159131/sizes/l/in/photostream/

                                                    ...
http://www.ﬂickr.com/photos/pierrelaphoto/3568885490/sizes/l/in/photostream/




                                         ...
http://www.ﬂickr.com/photos/openg/88486916/sizes/l/in/photostream/


                                                     ...
http://www.ﬂickr.com/photos/sekihan/2628447075/sizes/o/in/photostream/
                                                   ...
http://www.ﬂickr.com/photos/shawnecono/111799627/sizes/z/in/photostream/

                                                ...
http://www.ﬂickr.com/photos/photonoob/2163696388/

                                                    10
http://www.ﬂickr.com/photos/jemsweb/32485879/sizes/l/in/photostream/

                                                    ...
http://www.ﬂickr.com/photos/cesarastudillo/658337636/sizes/l/in/photostream/

                                            ...
How we read




              13
pondering
          thinking
       taking notes
       bookmarking
          copying
          quoting
      defining wor...
http://www.ﬂickr.com/photos/bentonlibrary/3766676029/sizes/l/in/photostream/
                                             ...
http://www.ﬂickr.com/photos/bludgeoner86/2298513747/


                                                       16
http://www.ﬂickr.com/photos/rachelsian/274158994/sizes/l/in/photostream/




                                             ...
http://www.ﬂickr.com/photos/alexnormand/2730061843/sizes/l/in/photostream/



                                            ...
http://www.ﬂickr.com/photos/46694549@N03/4347588764/sizes/z/in/photostream/
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http://www.ﬂickr.com/photos/volavale/354005950/

                                                  20
http://www.ﬂickr.com/photos/dsevilla/1910384749/

                                                   21
http://www.ﬂickr.com/photos/pedrosimoes7/68076579/

                                                     22
http://www.ﬂickr.com/photos/vimages/2910864268/


                                                  23
http://www.ﬂickr.com/photos/estreya/4299468726/


                                                  24
A book is not
  one thing




                25
novels
    non-fiction
 reference books
       comics
  graphic novels
      essays
   short stories
    instruction
     ...
http://www.ﬂickr.com/photos/noahbulgaria/199834532/

                                                      27
http://www.ﬂickr.com/photos/aufheben/494023168/

                                                  28
http://www.ﬂickr.com/photos/windompark/2324805959/in/photostream/


                                                      ...
http://www.ﬂickr.com/photos/25541021@N00/4339699941/

                                                       30
http://www.ﬂickr.com/photos/facelesslibrarian/4294934843/
                                                            31
http://www.ﬂickr.com/photos/crackerandcheese/4123574636/
                                                           32
http://www.ﬂickr.com/photos/rhonddal/3814420742/



                                                   33
http://www.ﬂickr.com/photos/jamiecat/4496489989/
                                                   34
E-readers today




 http://www.flickr.com/photos/jemimus/4824411391/




                                                ...
Audience poll #1


Have you read at least one entire book (start to
finish) on a mobile ereader?
(not on a desktop or lapt...
Audience poll #2



What ebook devices do you own or have you owned
in the past: (check all)

•   Amazon Kindle
•   Sony R...
Selected devices

    E-ink displays
    - Amazon Kindle and Kindle DX
    - Sony Reader
    - Barnes & Noble Nook
      (...
Selected software
      - Amazon Kindle
      - Barnes & Noble
      - Stanza
      - Apple iBooks
      - GoodReader


  ...
Audience poll #3

       What do you like most
about your ebook reading experience?

   • Convenience of having so many bo...
Audience poll #4

       What do you like least
about your ebook reading experience?

• the content I want is often not av...
What works
   - small lightweight, carry many books with
   you

   - easy to get new books immediately

   - many free bo...
Not so great in current e-readers

  - not every book you want is available

  - annotating is awkward

  - not easy to co...
Not so great in current e-readers

   - detailed or color illustrations not always easy to
   view
   (except with iPad & ...
The E-reader pilot at
Princeton
Fall semester, 2009
www.princeton.edu/ereaderpilot



 Their favorite features of the Kind...
examples




           46
Reading on Barnes & Noble Nook




Video:
http://youtu.be/ezlLHKktf9I

                                 47
Reading on iPhone with Stanza




Video:
http://youtu.be/SZmm8-8n3Tw



                                48
Reading on iPad with Apple iBooks
and Amazon Kindle app




Video:
http://youtu.be/_x80sfCpwlY

                          ...
Reading on iPad with specialized apps




 Video:
 http://youtu.be/nHiEqf5wb3g
  start at 2:56, end at 5:00


            ...
Comics on iPad
   are wonderful




Video
http://youtu.be/uzCMDU10Hbg
start at :42, end at 1:16




                      ...
GoodReader
iPhone and iPad




                  52
iAnnotate PDF for iPad




                         53
http://www.flickr.com/photos/scottvanderchijs/4540606817/




the “i-generation”

                                        ...
Where we read




http://www.flickr.com/photos/fuxoft/4586924006/in/photostream/

                                        ...
Improvements on the horizon

    - better ways to show detailed
    color illustrations

    - more social features, more ...
examples




           57
“Ray Kurzweil Vows to Right E-Reader Wrongs”
 - New York Times, June 18, 2010




                                        ...
meld the reading experience with media


audio, video, and web content




                                         59
device-agnostic


buy once, view anywhere




                          60
Copia - focusing on social aspects




                                     61
62
connects with social networks, like Facebook




                                               63
64
65
66
what role for libraries?




                           67
68
69
Lewis Music Library at MIT
                             70
but what about all those frustrating ebooks
we have that are difficult or impossible to
read on mobile devices?




      ...
72
73
Publishers still must be convinced that
econtent in libraries is not a threat.




                                       ...
Publisher suggestion

“I personally would like to see a vibrant rental channel for ebooks. And I’d like to
see both librar...
76
a new standard for DRM and content-encoding


UltraViolet would allow users to amass a personal, online
virtual library, w...
What libraries can do

- Get ereaders for your staff to experiment with.

- Continue to experiment with loaning ebooks
and...
http://www.teleread.com/




                           79
Resources and Readings

http://hennigweb.com/presentations/hhl3/resources.html




                        Nicole Hennig
 ...
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Reading on E-Book Devices: the user experience

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Keynote talk for Handheld Librarian, July 29, 2010. http://www.handheldlibrarian.org

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  • This is very comprehensive and extremely well researched.It is presented in a very thoughtful manner because the arguments and discussions are offered with some reasonable evidence to back them up. This is very helpful and would provide a really good basis for some intelligent and sensible discussions about e-readers...in the meantime, I am sticking to books. They are more than one thing. Some of them are my friends!
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Transcript of "Reading on E-Book Devices: the user experience"

  1. 1. Reading on E-Book Devices: the User Experience Nicole Hennig, MIT Libraries 1
  2. 2. Where we read http://www.ﬂickr.com/photos/seandreilinger/ 133370210/sizes/o/in/photostream/ 2
  3. 3. http://www.ﬂickr.com/photos/openg/88486916/sizes/l/in/photostream 3
  4. 4. http://www.ﬂickr.com/photos/paulbence/548646841/sizes/l/in/photostream/ 4
  5. 5. http://www.ﬂickr.com/photos/joyoﬂife/8159131/sizes/l/in/photostream/ 5
  6. 6. http://www.ﬂickr.com/photos/pierrelaphoto/3568885490/sizes/l/in/photostream/ 6
  7. 7. http://www.ﬂickr.com/photos/openg/88486916/sizes/l/in/photostream/ 7
  8. 8. http://www.ﬂickr.com/photos/sekihan/2628447075/sizes/o/in/photostream/ 8
  9. 9. http://www.ﬂickr.com/photos/shawnecono/111799627/sizes/z/in/photostream/ 9
  10. 10. http://www.ﬂickr.com/photos/photonoob/2163696388/ 10
  11. 11. http://www.ﬂickr.com/photos/jemsweb/32485879/sizes/l/in/photostream/ 11
  12. 12. http://www.ﬂickr.com/photos/cesarastudillo/658337636/sizes/l/in/photostream/ 12
  13. 13. How we read 13
  14. 14. pondering thinking taking notes bookmarking copying quoting defining words underlining highlighting, comparing with other text skipping around skimming looking at photos examining charts/graphs 14
  15. 15. http://www.ﬂickr.com/photos/bentonlibrary/3766676029/sizes/l/in/photostream/ 15
  16. 16. http://www.ﬂickr.com/photos/bludgeoner86/2298513747/ 16
  17. 17. http://www.ﬂickr.com/photos/rachelsian/274158994/sizes/l/in/photostream/ 17
  18. 18. http://www.ﬂickr.com/photos/alexnormand/2730061843/sizes/l/in/photostream/ 18
  19. 19. http://www.ﬂickr.com/photos/46694549@N03/4347588764/sizes/z/in/photostream/ 19
  20. 20. http://www.ﬂickr.com/photos/volavale/354005950/ 20
  21. 21. http://www.ﬂickr.com/photos/dsevilla/1910384749/ 21
  22. 22. http://www.ﬂickr.com/photos/pedrosimoes7/68076579/ 22
  23. 23. http://www.ﬂickr.com/photos/vimages/2910864268/ 23
  24. 24. http://www.ﬂickr.com/photos/estreya/4299468726/ 24
  25. 25. A book is not one thing 25
  26. 26. novels non-fiction reference books comics graphic novels essays short stories instruction how-to cookbooks art & design books 26
  27. 27. http://www.ﬂickr.com/photos/noahbulgaria/199834532/ 27
  28. 28. http://www.ﬂickr.com/photos/aufheben/494023168/ 28
  29. 29. http://www.ﬂickr.com/photos/windompark/2324805959/in/photostream/ 29
  30. 30. http://www.ﬂickr.com/photos/25541021@N00/4339699941/ 30
  31. 31. http://www.ﬂickr.com/photos/facelesslibrarian/4294934843/ 31
  32. 32. http://www.ﬂickr.com/photos/crackerandcheese/4123574636/ 32
  33. 33. http://www.ﬂickr.com/photos/rhonddal/3814420742/ 33
  34. 34. http://www.ﬂickr.com/photos/jamiecat/4496489989/ 34
  35. 35. E-readers today http://www.flickr.com/photos/jemimus/4824411391/ http://www.ﬂickr.com/photos/43602175@N06/4069260433/ 35
  36. 36. Audience poll #1 Have you read at least one entire book (start to finish) on a mobile ereader? (not on a desktop or laptop) • Yes • No For those who have read an entire book, how many books have you read this way? • 1 – 10 • 11 – 50 • over 50 ebooks 36
  37. 37. Audience poll #2 What ebook devices do you own or have you owned in the past: (check all) • Amazon Kindle • Sony Reader • Nook • iPad • iPhone • other smartphone, such as Android • other 37
  38. 38. Selected devices E-ink displays - Amazon Kindle and Kindle DX - Sony Reader - Barnes & Noble Nook (many other e-ink based ereaders exist) Tablets & smartphones (LCD screens) - iPhone and other smartphones - iPad and other tablets 38
  39. 39. Selected software - Amazon Kindle - Barnes & Noble - Stanza - Apple iBooks - GoodReader coming soon: - Blio - Copia 39
  40. 40. Audience poll #3 What do you like most about your ebook reading experience? • Convenience of having so many books with you in one small device (easy for travel, etc.) • free samples to help decide on purchases • ease of reading because of features such as increased font size, screen color and brightness • immediate purchase & downloads of new books • other 40
  41. 41. Audience poll #4 What do you like least about your ebook reading experience? • the content I want is often not available • lack of ability to lend books to my friends and family • not so easy to annotate, take notes, compare texts • the illustrations, charts, diagrams, are not big enough or clear enough • other 41
  42. 42. What works - small lightweight, carry many books with you - easy to get new books immediately - many free books available - many books are cheaper than print - easy to customize views: larger font sizes, different background colors/fonts - very long free samples available for most books - quick dictionary lookups - read same content on different devices for different situations & sync between devices 42
  43. 43. Not so great in current e-readers - not every book you want is available - annotating is awkward - not easy to compare multiple books side by side - limited by battery time - lending to friends almost impossible (limited exceptions) 43
  44. 44. Not so great in current e-readers - detailed or color illustrations not always easy to view (except with iPad & some smartphones ) - hard to have a good feel for how far you are into the book, even with indicators or progress bar visible - skipping around in the book may cancel out ability to synchronize where you left off between devices - fragmentation of content between different vendors, i.e., much content only readable in one vendor’s software (DRM) 44
  45. 45. The E-reader pilot at Princeton Fall semester, 2009 www.princeton.edu/ereaderpilot Their favorite features of the Kindle DX were • The battery life, the wireless connection, and the portability of the Kindle. • The fact that all the course reading was on one device • The ability to search for content • The legibility of the screen, and the fact it could be read in full sunlight The areas in which they felt the Kindle could be best improved were: • The ability to highlight and annotate PDF files • Improving the annotation tools • Providing a folder structure to keep similar readings together • Improving the highlighting function • Improving the navigation within and between Kindle documents 45
  46. 46. examples 46
  47. 47. Reading on Barnes & Noble Nook Video: http://youtu.be/ezlLHKktf9I 47
  48. 48. Reading on iPhone with Stanza Video: http://youtu.be/SZmm8-8n3Tw 48
  49. 49. Reading on iPad with Apple iBooks and Amazon Kindle app Video: http://youtu.be/_x80sfCpwlY 49
  50. 50. Reading on iPad with specialized apps Video: http://youtu.be/nHiEqf5wb3g start at 2:56, end at 5:00 50
  51. 51. Comics on iPad are wonderful Video http://youtu.be/uzCMDU10Hbg start at :42, end at 1:16 51
  52. 52. GoodReader iPhone and iPad 52
  53. 53. iAnnotate PDF for iPad 53
  54. 54. http://www.flickr.com/photos/scottvanderchijs/4540606817/ the “i-generation” http://www.flickr.com/photos/courosa/4686954754/sizes/l/in/photostream/ 54
  55. 55. Where we read http://www.flickr.com/photos/fuxoft/4586924006/in/photostream/ 55
  56. 56. Improvements on the horizon - better ways to show detailed color illustrations - more social features, more ways to discuss and collaborate - more efforts made towards being able to buy once, read anywhere - innovative ways to interact with books, taking better advantage of new media 56
  57. 57. examples 57
  58. 58. “Ray Kurzweil Vows to Right E-Reader Wrongs” - New York Times, June 18, 2010 58
  59. 59. meld the reading experience with media audio, video, and web content 59
  60. 60. device-agnostic buy once, view anywhere 60
  61. 61. Copia - focusing on social aspects 61
  62. 62. 62
  63. 63. connects with social networks, like Facebook 63
  64. 64. 64
  65. 65. 65
  66. 66. 66
  67. 67. what role for libraries? 67
  68. 68. 68
  69. 69. 69
  70. 70. Lewis Music Library at MIT 70
  71. 71. but what about all those frustrating ebooks we have that are difficult or impossible to read on mobile devices? 71
  72. 72. 72
  73. 73. 73
  74. 74. Publishers still must be convinced that econtent in libraries is not a threat. 74
  75. 75. Publisher suggestion “I personally would like to see a vibrant rental channel for ebooks. And I’d like to see both libraries and booksellers participating, perhaps with release dates delayed just as DVDs today follow cinematic release.” Libraries and ebooks: tough issues that itʼs time to debate - Martin Taylor, New Zealand Digital Pubishing Forum 75
  76. 76. 76
  77. 77. a new standard for DRM and content-encoding UltraViolet would allow users to amass a personal, online virtual library, where they can both share it with others, and view it on any device that supports the format. “A movement toward reasonable DRM management? - Andy Ihnatko, Chicago Sun-Times, July 25, 2010 77
  78. 78. What libraries can do - Get ereaders for your staff to experiment with. - Continue to experiment with loaning ebooks and ereaders to your users. - Become experts who can advise your readers about reading hardware and software. - Negotiate with publishers to make borrowing viable in this new world. - Keep current with developments in this area. 78
  79. 79. http://www.teleread.com/ 79
  80. 80. Resources and Readings http://hennigweb.com/presentations/hhl3/resources.html Nicole Hennig @nic221 hennig@mit.edu 80
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