The Key to Providing Exceptional Documentation Search Experiences

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Presented by

Fabrice Lacroix, CEO of Fluid Topics

About this talk

Customers expect the search experiences you provide to be equally as good as those that Google delivers. But, how can your documentation team create top-notch findability and deliver relevant results every time someone searches your knowledge center or documentation portal? In this presentation, Fabrice Lacroix, CEO of Fluid Topics, will explore the role of content quality and search technologies in delivering laser-targeted technical documentation search experiences. Lacroix will share the foundational principles that make it possible for Google to serve up relevant search results, and you'll find out what you must do to provide similar search results experiences to those looking for answers from your technical documentation.
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The Content Wrangler Channel covers the people, methods, tools and technologies designed to help you deliver the right information, to the right people, at the right time, on the right device, in the right format and language. Your content is your most valuable business asset. Let us show you how to manage it efficiently and effectively.
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