Library Home
Tell us what you think..



Browse:







Add a new suggestion

Suggestion Box RSS Feed


Add a new suggestion

Suggestion

(Oct 18/12) Why is the McMaster Library web site/catalogue/e journals/etc. so slow, in particular when
accessing off campus? I use a variety of internet providers in a variety of places and
countries, and I use Chrome or Mozilla or IE. I saw the excuse in another suggestion that
it is an seasonal issue and happens to other universities. However, I always have speedy
access at UOttawa, but absolutely laborious access at McMaster. If this is a problem with
IT, could you discuss with them how your webpages do not load quickly and how it needs to
be fixed?

Library response:

To separate the threads clearly: there are two issues in play here. One relates to the response time for our site, and in particular for any resources accessed via LibAccess, which is detailed here:

 

http://library.mcmaster.ca/news/22291

 

The other issue is the speed of the network within the library, and in particular, the speed of the wifi network. I've provided various replies related to that issue; this one captures most of the particulars and includes a suggestion for effective lobbying for a remedy:

 

http://library.mcmaster.ca/php/suggestionbox.php?f=recordbrowse&library=ALL&id=686

(Nov 12/12)
Answered by: Dale Askey (Associate University Librarian, Library Learning Technologies)

Categories: Other  |  Permalink
Add comment to this suggestion
https://library.mcmaster.ca/php/suggestionbox.php?f=recordbrowse&library=ALL&id=677
library.mcmaster.ca
crawl=CC-MAIN-2018-34
23623
application/http; msgtype=response
sha1:HKNUEFDCCFZJWNBAHVJX7DKNYTVU526O
<urn:uuid:5bcc4baf-73bb-4ce5-b230-9257d21a24a0>
2018-08-17T23:24:28Z
130.113.111.201
application/xhtml+xml
sha1:DC6VDIVK3IUIYQYRL4ZF26PLWBUGBXUU
<urn:uuid:ca01f9f7-6cc6-4e18-a7aa-f79f10a9fadf>
https://library.mcmaster.ca/php/suggestionbox.php?f=recordbrowse&library=ALL&id=677
response
<urn:uuid:45ff691e-2679-451d-a5c2-e35429509646>
isPartOf: CC-MAIN-2018-34
publisher: Common Crawl
description: Wide crawl of the web for August 2018
operator: Common Crawl Admin (info@commoncrawl.org)
hostname: ip-10-142-246-207.ec2.internal
software: Apache Nutch 1.15 (modified, https://github.com/commoncrawl/nutch/)
robots: checked via crawler-commons 0.11-SNAPSHOT (https://github.com/crawler-commons/crawler-commons)
format: WARC File Format 1.1
conformsTo: http://iipc.github.io/warc-specifications/specifications/warc-format/warc-1.1/