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WorldShare Collection Manager: Home

This guide provides documentation for creating and managing electronic resource collections in the knowledge base (KB) in Collection Manager.

I Want to Help Improve Data Quality in the KB

You can submit OCN number changes and other title-level changes using Cooperative Management, or by submitting your change request to OCLC support at support@oclc.org. You can also fill out a form and submit it to OCLC support if you have a request to change a number of titles at once.

If you are submitting global changes using Cooperative Management for Grouped OCNs, take a look at the best practices for grouped OCNs so that you are spending your time editing these effectively.

I Want to Correct Grouped OCNs Globally

I Want to Add a Title to A Global KB Collection

I Want to Request Title Additions for the Global KB

You can submit multiple title additions to support@oclc.org for a standard or global collection. You can use the instructions for adding titles using a KBART file upload to create a KBART file to send to OCLC support.

I Want to Make An Enhancement Request

Requesting Functionality for WMS Modules - Instructions from OCLC

1.  Log into the WorldShare Community Center and select the community that best represents your enhancement request.

     2. Select Enhancements

     3. Review the existing list of enhancements to insure you are not creating a duplicate.  If your suggestion is already there, please add your notes.  Click on Detail to review a description of the enhancement.

     4. At the bottom of the description, you will see the Add a Comment button.

     5. If your enhancement is not there, please add it!  Click on the hyperlink within "Share your idea for a future enhancement."

     6. Complete the Enhancement suggestion form and select Submit at the bottom. See example of a well-crafted enhancement request for tips on filling out the form.

7. Watch the product pages, release notes and additional communications for information about the status of this suggestion.

Adding Comments to Existing Enhancements

When you provide feedback, it is helpful to include specific reasons for why you support the enhancement, even if you are repeating what the enhancement already says. If you have a user story that is particular to students, faculty or library staff that applies to the enhancement, it is a good idea to include that too. You can also include any workaround you are using that is related to the enhancement.

PALNI Knowledge Base and License Manager Librarian

KB/LM and EZProxy Service Requests
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