TCE

(redirected from Total Customer Experience)
AcronymDefinition
TCEThe Canadian Encyclopedia
TCETri-County Electric (various locations)
TCETrichloroethylene (CAS Number 79-01-6)
TCETax Counseling for the Elderly
TCETetrachloroethylene
TCETrichloroethane
TCETraité Constitutionnel Européen (French: European Constitutional Treaty)
TCETime Charter Equivalent (oil tankers' pricing units)
TCETangible Common Equity (Financial Ratio)
TCEThe California Endowment (Los Angeles, CA; est. 1996)
TCEThird Color Experiment
TCETransit Connection Element
TCETranscoding Equipment
TCETightly Coupled Event
TCETiming Chain End
TCETraffic Capture Engine
TCETurbo Control Efficiency
TCETexas Cooperative Extension
TCETotal Customer Experience
TCETransaction Cost Economics
TCETesting Center of Excellence (software development)
TCETrue Combat Elite (gaming)
TCEThomson Consumer Electronics
TCEThermal Coefficient of Expansion
TCEThe Chemical Engineer (journal of the Institute of Chemical Engineers)
TCETemperature Control Element (medical equipment)
TCETous Corps d'Etat
TCEThe Chemistry Experiment (band; UK)
TCETechnical Continuing Education
TCETemporary Construction Easement
TCEThe Common Enterprise (San Antonio, TX)
TCETokyo College of Environment (Tokyo, Japan)
TCETemperature Coefficient of Expansion
TCEThreshold-Crossing Event (US NASA)
TCETraditional Cultural Expression
TCETonne of Coal Equivalent
TCETechno-Classica Essen (German car show)
TCETreasury Communications Enterprise
TCEThe Creative Exchange
TCEThermal Canister Experiment (US NASA)
TCETrichlorothylene
TCEThermal Control Electronics
TCETraining Center Evaluator
TCETechnical Computing Environment
TCETelecommand Encoder
TCETray Carton Equivalent (18kg box of fresh fruit)
TCETrinity Church Eindhoven (Netherlands)
TCETerre Ciel Energies (French: Earth Sky Energy; France)
TCETranscoder Equipment
TCETraditional Church of England
TCETerminal Control Equipment
TCEThermal Conditioning Electronics
TCETranslation Candidate Evaluation (part of Generate-And-Repair Machine Translation)
TCETotal Cutaneous Examination
TCETwin City Elementary School (various locations)
TCETransportation Command Element
TCETest Cost Estimate
TCETactical Command and Control Element
TCETreasury Communications Environment
TCEToxic Carpet Emissions
References in periodicals archive ?
Exploring the right strategic and operational alignment between delivering differentiated service innovation offerings and meeting expected international recognised total customer experience quality can avoid unnecessary operational losses and increase Malaysian heritage hotels' business sustainability.
More than just the basis for that catchy 1970s tune, the car wash is proving more popular than ever in the convenience channel as operators look for ways to enhance their total customer experience.
By creating a total customer experience they help potential customers to clearly set expectations for a purchase and for after-the-sale use of products and services.
With regards to customer retention, references were made to journal articles by Zineldin (2006) on 'The royalty of loyalty: CRM, quality and retention' and by Mascarenhas, Kesavan, and Bernacchi (2006) on 'Lasting customer loyalty: a total customer experience approach' during the formation of the hypotheses and the research model.
Telefonica is using HP Customer Experience Assurance to improve the total customer experience. In 2011, Telefonica launched an initiative to resolve network- and service-quality problems more quickly and effectively.
Other initiatives aimed at increasing footfall and enhancing the total customer experience at Seef Mall are also underway.
Other initiatives aimed at increasing footfall and enhancing the total customer experience at Seef Mall have also been underway, including the introduction of the Seef Express train services in March which ferry parents and children around the mall free.
A satisfying total customer experience is one of Sharaf DG's key strategies to customer loyalty.
There's clearly a growing use of performance analytics to understand the total customer experience and, particularly, the self-service experience and, as importantly, the experience when moving from self-service to live assistance and visa versa.
"We believe Gartner's 'Strong Positive' rating is validation of EMC's continued innovation and leadership in delivering outstanding services and solutions, and exemplary total customer experience. Customers tell us our services capabilities are a key contributor to the overall value of partnering with EMC and it is gratifying to see this industry recognition."
Gilad Tzari, worldwide technical support manager, discussed what HP Indigo refers to as the Total Customer Experience (TCE).
"Until this whole thing is seen as a total customer experience, what we're able to do just within an IVR is going to be fairly limited," one industry consultant in this feature states.
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