Santa Clara County Library
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Help Desk (Internal Only) | Report eResource Problems |
  HelpDesk for Techs (Internal Only)
Please report information that can help us recreate the problem, such as patron name and card number.
| AMHS Problem Reporting
Catalogs
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Communication   1. Standing Order Lists
  1. Email: O365 OWA (Int. & Ext.) |   2. Books: iPage | Amazon | BWI | B&N | PW
  Email Signature Guide (Outlook) and (Outlook Web App)   3. Music: Title Source 360 | CDUniverse | H&B
  2. Phones: Frequently Used Extensions |   4. Movies: VideoGo | IMDb | Title Source 360 | Movie Profiles
  SCCL Staff Telephone Directory| Library Administration Contacts |   5. Talking Books: iPage | Recorded Books | BOT |
  IP Telephone Quick User Guide | Phone Manual |   Blackstone | Audiobook Publishers List & Repl. Policies |
  3. Org Chart (December, 2017)   Playaway/View Replacement Instructions
E-Resources and Databases   6. Collection Development Databases (H.W. Wilson) -
 

E-Resources (A to Z) | Serials Solutions |

  Please uncheck "Full Text" under "Advanced Search":
  Shared Presentations | Virtual Library Training Material |   Book Review Digest Retrospective: 1908-1982 |
  Report Problems /Ask Questions:   Children's Core Collection | Fiction Core Collection |
 

-   Help Desk: Contact Us

  Public Library Core Collection: Nonfiction |
 

All Other Virtual Library Issues (Please report information that can help us recreate the problem, such as patron name and card number.)

  Senior High Core Collection
7. Materials Selectors: Adults & Teens | Kids

 

-   eBook/Audiobook - eDownload Issues

  8. Collection Development
 

Request new webpage / web updates

   

 

Replacement Card Form

  9. Ordering Guidelines for J Selectors

 

Discover & Go Patron FAQ | Discover & Go Library Staff Only FAQ

  10. CollectionHQ

 

Robodraw Sheet | Robodraw Cost Sheet | Robodraw Instructions

  11. SFP Automation Module
   
Employee Resources Outreach
  Smart Investing Tutorials | Info-People Classes |   Event Checklist | Planning/Evaluation Form
    CountyWise Registration Form | Employee Services |   Graphic Design Request Form | Graphics FAQs
Employee Wellness Program | SC County Portal|   Logos jpgs: Color or Black & White
Santa Clara County Quick Guide to Services |   Logos in other formats eps | png | pdf | colors
  Connect (need Windows username & password to login)   Index of Printable Publicity Materials |
  County Budget 2018/19   Logo Guidelines | 100 Year Logo
  Media Alert/News Release Request Form |
Forms and Statistics   Media Alert/News Release FAQs
  Index of Online Masters, Forms, and Statistics  
   
News Reader's Advisory
  View SignUp Calendar | Enter a Calendar Event |   1. Lists: Kids | Adult | Teen |
  Staff / Patron Calendar | SignUp User Tips |
  Bestsellers & Award Winners
  Saving Images in the Media Library to use in Evanced | Image Quest   2. Tools:Book Club Kits Bestsellers
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  Get Healthy YouTube | YouTube Posting Guidelines Reference
      RefChatter | RefChatter Instructions
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  Catalog Policy | Collection Development and Reading |   Text a Librarian | RefChatter Admin
  Database Committee | Reference Committee |  
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      Charging Stations (PDF) | Charging Stations Video
      Software Descriptions: Adobe & More
    Non-User Analysis (Orange Boy): Section One,
  Section Two | Conference Presentations |
  Shared Presentations & Classes |
  Internet Policy and Procedures |
  Wireless Troubleshooting Procedure |
  Playaways Info | Console Games FAQ |
  Ergo Trolleys: Safety Basics (Video) |
  AMHS Talking Points |
  Workplace Safety for Front Office Staff (PowerPoint)
    Pay for Print Operational Procedures |
    Flip Video Camera Instructions | How to Use Flip Video |
    How to Make a Book Trailer Using Animoto |
    Computer Signs User's Guide
     
    Search Engines
      80 Plus Search Engines & Directories | Ask | Bing | Google |
      Google Scholar | Google Books | Google Products |
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