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Subject:
From:
Lee Koenigs <[log in to unmask]>
Reply To:
Lee Koenigs <[log in to unmask]>
Date:
Thu, 24 Sep 2015 16:21:02 -0400
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I wish I’d known that not only was calling the police and/or the ambulance
not the end of the world, but to be expected now and again.



Lee M. Koenigs

Library Director

Libby Memorial Library

Old Orchard Beach, ME 04064

(207) 934-4351

www.ooblibrary.org



*From:* Maine Libraries Discussion List [mailto:[log in to unmask]] *On
Behalf Of *Victoria Hugo-Vidal
*Sent:* Thursday, September 24, 2015 2:52 PM
*To:* [log in to unmask]
*Subject:* [MELIBS-L] What do you wish you had known when you started
working in libraries?



Hi all! I am in my last semester of graduate school at Simmons, and the I
am currently working on my final project: creating a handbook for new
library employees with a focus on practical help (ie: how to deal with an
irate patron, something they don't tend to teach you in library school...).
I am hoping you will share some of your experiences with me. Full credit
and acknowledgement in the final product will be given to anyone who
helps. The one question that I would love answered is:

*What do you wish you had known when you started working in libraries?*

Any and all answers, anecdotes, and tall tales appreciated. If you have any
further questions, I'd be happy to answer them as well. Please reply
off-list.

Victoria J. Hugo-Vidal
Library Assistant and Beleagured Graduate Student

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