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APA-Style Helper 5 Support Form

Please fill out the following information to request support for the APA-Style Helper. This form will generate an email which our support staff will respond to as quickly as possible. Generally, this will be within the next 24-48 hours. The purpose of this is to collect needed system information to facilitate the support process. If you prefer to contact our support staff on the phone, the phone number is displayed in the confirmation page, after you have clicked submit. Please fill out as much information as possible.

Thank you for your cooperation.

(Note: Required fields are indicated by asterisks)
Information About You
First Name:*
Last Name:*
Phone:
Fax:
Email:*
Serial Number:
Install Medium:
APA-StyleHelper Version:

About Your System
These fields are optional, but the information will be required to properly diagnose any problem you may be having.
Computer Manufacturer:
CPU (processor):
CPU Speed:
Memory:
Free Disk Space:
Platform:
Microsoft Word Version:

Your Internet Connection
(required for download version)
Connection Type:
Speed:
Browser:     Version:
Virus Scanner:
Do you use a firewall?     No     Yes
What type of firewall do you use?     Hardware     Software
Please select your firewall:    

APA-Style Helper Problem
Type of Problem:*
Description of Problem:*



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