Thursday, 12 July 2012

Information overload and filter failure


What does it take to be a successful information professional, when so much information is available to us, our organisations and to our customers?  In March 2011, we published an article by Steve Dale.  In Surviving and thriving as a 21st century knowledge and information professional, Steve outlined how information professionals could use readily available tools to help manage information flows and become more effective.
I was reminded of his excellent, practical advice when I came across this blog post today.  Writing for the Gartner blog network, Craig Roth discusses whether there is an additional factor to add into Clay Shirkey’s famous statement that ‘there is no information overload, just filter failure’.
Roth suggests that we should consider not just the information bombarding us and demanding attention, but the information that is ‘hidden’ from us and could be of real value.  It’s a really interesting blog post – well worth a read.
In September this year, we will be publishing an article by Scott Brown.  In ‘Coping with information obesity:  A diet for information professionals’ Scott comes up with some practical solutions for information professionals, including the concept of ‘slow information’. 

If we are to be successful in our chosen careers we need to be able to demonstrate that we can locate, manage, filter, organise and share information appropriately and effectively.  If we can’t do it for ourselves, then why should our customers trust us?!

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