Comments on: Books from Library Retrieval System Now Available within 15-20 Minutes http://library.sfsu.edu/blogs/spotlight/?p=1814 Leonard Library Blog Mon, 11 Feb 2013 01:55:12 +0000 hourly 1 http://wordpress.org/?v=3.7.1 By: Debbie Masters http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-130827 Fri, 16 Nov 2012 01:22:41 +0000 http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-130827 We were surprised to see your comment about turnaround time to have requested books available from the Library Retrieval System. We are monitoring the turnaround time carefully to ensure that we are meeting the expectation we have set. With the exception of occasional mechanical issues that can temporarily delay retrieval, we are providing requested materials within 15-20 minutes.
Debbie Masters, University Librarian

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By: michael http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-130681 Sat, 10 Nov 2012 01:22:19 +0000 http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-130681 This is untrue. I often request a book and must wait hours for it to be brought down.

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By: Thoreau http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-115891 Thu, 24 May 2012 17:45:12 +0000 http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-115891 Right now the Library Retrieval System software does not notify you when your books are ready for pickup. Hopefully, we will be able to provide that service in the future.

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By: Pino Trogu http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-114685 Mon, 21 May 2012 20:03:38 +0000 http://library.sfsu.edu/blogs/spotlight/?p=1814#comment-114685 how does one know the book is ready forpickup?

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