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How do you learn to troubleshoot technology?

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Many people working in libraries spend a significant amount of time troubleshooting technology (printers, computers, wireless routers, etc.). If you're new to this role and are perhaps an "accidental techie", without a background or training in fixing technology, how do you gain the skills you need? And how can you feel prepared to address problems and issues you may not be able to anticipate?

Creative Fundraising Ideas for Libraries

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In a recent thread on the Association for Rural and Small Libraries (ARSL) listserv, librarians and staff shared fundraising ideas and stories. The original poster on the ARSL was looking for ideas that could both increase patron traffic and visibility of a very small library. ARSL members rallied and swapped ideas and examples of successful library-related fundraising ideas. This couldn't be better timing as we've been covering fundraising tactics over on TechSoup.org's blog.

Talking about Tablets: West Vancouver Memorial Library

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Thank you to Sarah Felkar, Digital Access Librarian at the West Vancouver Memorial Library in West Vancouver, British Columbia, who responded to our call for information about ways in which libraries are currently using tablets!

Talking about Tablets: Lawrence Public Library (KS)

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Thinking about making tablets available in your library? Wondering how other libraries are handling the logistics? In this series, we will be featuring stories shared with us by libraries around the continent. In this first article, Kim Fletcher, Karen Allen, and Aaron Brumley discuss the implementation of tablets at the Lawrence Public Library (KS).

Will Facebook’s Internet.org Bridge the Global Digital Divide?

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Facebook’s new Internet.org initiative is a big news item in NPTech and global digital inclusion news. The program aims to develop very low-cost Internet on mobile phones to bring the 4 billion souls on earth who don't yet have Internet to the information age — or is it?

Edge Pilot Library Case Study: Miami, OK

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In a conversation with Marcia Johnson, Library Director of the Miami (OK) Public Library, we learn about the library, the town, and their experiences with the Edge Initiative.

Edge Pilot Library Case Study: El Paso, TX

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In a candid conversation with Dionne Mack, Library Director at the El Paso Public Library (EPPL), we learn that the city of El Paso serves a community where one in three people lack internet access at home, there are specific challenges with broadband connectivity and education, and residents turn to the public library for their technology needs.

Let's talk about tablets!

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At TechSoup for Libraries, we collect stories and information from libraries and then share! We exist to help libraries learn from the experiences of others. We're currently working on an article covering tablets in the library and we'd love to hear about (and share) your experiences.

Sparking Interest in Community Assessment

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Trying to convince others that conducting a community assessment is a good idea? Sometimes just giving them a "taste" of the process can whet their appetite for more.

El Paso, TX and Miami, OK: Edge Pilot Libraries

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Thanks to Dionne Mack and Marcia Johnson for sharing their experiences as pilot libraries for the Edge Initiative during today's webinar! The session recording is now available.

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