Our Mission & Policies

Library Mission Statement:

We provide resources, services, and instruction that directly contribute to student success.


Goals:

  1. To assume an integral support role in fulfilling the mission of the college.
  2. To provide library services and well organized, accessible collections in various formats consistent with the needs of the instructional programs.
  3. To provide access to educational technology and instruction in its use.
  4. To provide a learning environment for users in which they can be free to explore interests at a learning pace tailored to individual needs.
  5. To support the development of an enlightened and conscionable citizenry through the provision of a range of materials which express a variety of viewpoints and reflect multicultural diversity

Learning Resource Center Users:

All CFCC faculty, staff, and students may use the LRC’s resources and borrow materials. Adults age 18 or older and living in New Hanover or Pender Counties may also use the LRC and borrow materials. See Community Patrons.


Library Cards:

A CFCC library card must be presented each time you wish to check out any LRC materials, including reserves. All CFCC students, faculty, and staff should have a CFCC ID made as soon as possible as it also serves as your library card.

ID cards are issued in the Union Station Building Business Office on the Wilmington Campus and in the McKeithan Center Business Office on the North Campus. The ID Schedule is posted on the CFCC Parking page. To get an ID, you will need a current schedule and photo identification (ie. driver’s license, passport, military ID). You’ll use this card to check out library materials, including books, DVDs, and reserve items.

Community patrons must be 18 years of age or older; they will also need to provide a picture I.D. and two documents verifying their current address and residency status in New Hanover or Pender Counties.  Visit the Community Patron webpage for further information.


Borrowing Procedures:

CFCC Faculty, Staff, Students, and Community Patrons check out materials in person at the Circulation Desk using their Library Card. There is a limit on the number of items that may be checked out depending upon the type of material; ask about this limit at the Circulation Desk. Arrangements can be made through the Circulation Desk to mail items to Online Learning students who are not taking other on-campus classes and who do not reside in the area. If you notice any damage to an item that you are planning to check out, please notify the Circulation Desk staff.


Loan Periods and Fines:

Since the prompt return of items is necessary if the Library is to give you and others good service, fines are imposed on late materials. Keeping materials beyond the allotted time may mean that others cannot complete assignments. The chart below lists the checkout periods and overdue fines. All Library materials checked out on your library card are your responsibility. If an item is lost or damaged while you have it checked out, you will be charged the replacement cost plus processing. If you pay for a lost item and later find it, return with the item and your receipt of payment within 90 days to discuss the possibility of a refund.


Patrons with overdue materials or fines and charges may be restricted from checking out additional Library materials and, in some cases, may face other campus restrictions.

General Circulation Info

Collection

Loan Period

Fine

General Circulating Books

3 weeks

10¢ a day, max. $10.00

Children’s Literature

7 days

10¢ a day, max. $10.00

Young Adult

3 weeks

10¢ per day, max. $10.00

Audiobooks

3 weeks

10¢ per day, max. $10.00

Videocassettes (VHS)

3 weeks

10¢ per day, max. $10.00

Music CDs

7 days

10¢ per day, max. $10.00

DVDs

7 days

$1.00 a day, max. $10.00

Interlibrary Loans

Varies

$1.00 per day, max. $25.00

Reserve Items

Varies

$1.00 per hour, max. $25.00

 

Renewals:

Items may be renewed one time, as long as they are not overdue and have not been placed on HOLD for another Library patron. They may be renewed in person, by phone (910-362-7030), or online.


Returns:

Items may be returned to the Circulation Desk at either Campus. Books may also be returned in the blue book return box outside the L-Building at 415 N. Second Street or in the silver book return box in front of the McKeithan Building at North Campus. Other materials (i.e. DVDs and other audiovisuals) should be returned to a Circulation Desk to avoid damage.


Learning Resource Center Online Catalog:

The LRC is in a consortium with Davidson Community College.  Our online catalog enables you to locate books, videos, and other library materials. The LRC staff will be happy to instruct you in the use of the catalog.


 Learning Resource Center Collections:

Audiovisual Collection:
The audiovisual collection includes videotapes (VHS), audiocassettes, compact discs, and DVDs. DVD cases are accessible on open shelves for browsing. To check out a DVD, bring the case(s) to the Circulation Desk.

Circulating Book Collection:
These books circulate for three weeks and may be renewed for an additional three weeks if no request has been made for the book(s). Renewals may be made in person or over the phone (910-362-7030).

Bestsellers:
Features popular books on the New York Times’ Bestseller List. These books are displayed near the Circulation Desk and are available for three week checkout.  To learn more about our bestsellers, checkout our Bestsellers Blog.

Reference Book Collection:
The Reference Collection, which is shelved near the Reference Desk, includes dictionaries, encyclopedias, almanacs, and atlases, as well as many specialized reference works and bibliographies. Reference materials do not circulate; they are for in-library use only. Reference staff are happy to assist you in locating and using this collection.

Reserve Materials Collection:
Instructors may ask the LRC to place materials “on reserve” for their students. The reserve collection is located behind the Circulation Desk and is shelved by course number. Your library card is required in order to check out any reserve materials, even if only to make photocopies. Loan periods vary–2 hours in-library use, overnight, 2 days, or one week–depending upon the instructor’s instructions. Only one reserve item may be checked out at a time.

Special Collections:
The LRC houses several collections of special interest. The North Carolina Collection consists of materials focused on North Carolina history and culture. Books in this collection may be checked out for three weeks. The Law Collection (North Campus) is for in-library use only. The Nursing and Allied Health Collection contains nursing and health sciences books published in the last five years; these books may be checked out for three weeks. The Children’s Collection contains picture books, which can be checked out for one week. The Young Adult Collection contains both educational and recreational items; these may be checked out for three weeks. Finally, the Cape Fear Community College Scrapbook Collection consists of scrapbooks of newspaper clippings, arranged by year. These books are housed in the Archives of the Wilmington Campus Library and are for in-library use only.

The PDF document below outlines the criteria used for selecting materials to be added to the LRC collections: LRC Materials Selection Policy ( PDF Document )

Other Library Resources & Services:
Electronic Resources – The Library is a member of NC LIVE, North Carolina’s statewide online library service. In addition to the resources available via NC LIVE, the Library subscribes to other e-resources in support of CFCC’s programs.

Selected e-resources include:

* ProQuest Central
* JSTOR – Arts & Sciences Collections II & VIII
* CQ Researcher Online (Includes archive back to 1923)
* Criminal Justice (ProQuest)
* Westlaw
* PubMed Central (includes Index to Dental Literature)
* SIRS includes Government Reporter, Researcher, Renaissance, and WebSelect
* Literature Resource Center
* Alldata (On-Campus Access Only)
* PsycARTICLES

To see a complete list of Electronic Resources, please visit the Articles & eResources page.


Interlibrary Loan (ILL):

If the CFCC Library does not own the book or journal article you need, we will request the item from another library. First check the CFCC Online Catalog for books and periodicals owned by our Library. Articles from periodicals that are not available at CFCC may be available electronically. Please ask a Reference Librarian regarding this option before submitting an ILL request for a journal article. For journal articles not available, you will need to fill out a Journal ILL Request Form.

You may find books listed in our online catalog that are not owned by CFCC Library. These books are owned by one of the other libraries in our consortium and you may request the item via the Circulation Desk. Allow at least 7-10 days for receipt of the book. If the book title does not appear in our online catalog at any of the library locations, you will need to fill out a Book ILL Request Form. Please include as much information as possible on the form (Title, Author, ISBN, etc.) to facilitate the processing of your request. ILL request forms are also available at the Reference and Circulation desks.

If we request books or articles from another library outside of our consortium, it takes a minimum of 7-14 days to receive the requested item. Once an item is received, you will be notified by telephone or email. The lending library sets the length of time materials may be kept (generally two to four weeks) and whether or not the item can be renewed. Therefore, it is very important to be prompt in picking up and using all ILL materials.

Videos and other audiovisual materials are not available from other libraries through Interlibrary Loan. Interlibrary Loan services are available to all CFCC students, faculty, and staff. Community patrons can request ILL services at their public library.


Study/Preview Rooms:

The LRC has rooms in which students may study individually or in pairs. You may also view videotapes and DVDs, or listen to compact discs or audiocassettes in the preview room. In addition, there are 4 group study rooms in the Wilmington Campus Library and 2 at the North Campus Library.  These rooms are available on a first come-first served basis. Ask about availability at either Circulation Desk. The study/preview rooms are available for use by CFCC students, faculty, and staff only.


Photocopiers:

Photocopiers are located across from the Circulation Desks. A change machine is available or you may request change for bills at the Circulation Desk. Copies are $0.05 per side black & white. Color copies are available for $0.35 per side and can be arranged through either Reference or Media staff.


Public Phones:

Free local calls are permitted from the designated phone beside the Wilmington Campus Circulation Desk.


Services for the Disabled:

Elevators are available in the buildings. Computers with large screens and a Video Eye for magnifying print material are available in the Learning Lab. A Teletypewriter (TTY) at 910-362-7284 is available in the LRC. If special assistance is required, please ask at the Circulation Desk.


Computer Acceptable Use Policy:

Computer access to the Internet, Library Catalogs, and e-resources in the LRC is available to support the academic mission of the College. Until 4:00 p.m. each day, computer use is limited to current CFCC students and employees.  After 4:00 p.m. community patrons may use a Community Access Terminal (CAT), if available, in the Library’s Reference area.  Beginning in April 2016, guest access to Library computers requires that a community member present photo identification which will remain on file in the Library and agree to the Cape Fear Community College code of conduct.

All computer users are expected to adhere to the College’s Computer Acceptable Use policy published in the annual CFCC Catalog and Student Handbook. Our public access computers are managed by a PC Reservation System and Print Management software. Users logon to computer workstations with their CFCC Username and Password. Headphones are required when accessing sites that include sound. Abuse of the Internet may result in loss of all LRC privileges. Individuals under the age of 16 are permitted to use the computers only if they are currently registered CFCC students.


Library Conduct in the Learning Resource Center:

The Cape Fear Community College Library welcomes all visitors who are actively engaged in the use of our resources and services for academic purposes. To ensure that you have a safe and pleasant environment for study and research, the Library prohibits the following behaviors:

  • Commercial use of computers or viewing obscene/pornographic sites (or any other violation of the CFCC Acceptable Use Policy)
  • Drinking near Library computers, equipment, books, or journals (Securely covered beverages are permitted in other areas of the Library)
  • Eating
  • Damaging or defacing facilities or resources
  • Loud cell phone use (Please be courteous and take phone calls outside)
  • Leaving children unattended
  • Entering the Library with duffel bags, bedrolls, sleeping bags, trash bags, or shopping carts
  • Selling, soliciting, or panhandling
  • Disrupting other users due to poor hygiene
  • Prolonged sleeping
  • Disruptive behavior, rowdiness, or excessive noise
  • Possession of alcohol or of a controlled substance
  • Smoking or the use of tobacco products

Report misconduct to any service desk.


Confidentiality of Library User Records:

Users have a right for their registration and circulation records to remain confidential, and the Library adheres to state law 125-19 regarding confidentiality of user records as follows:

§  125-19. Confidentiality of library user records

(a) Disclosure. — A library shall not disclose any library record that identifies a person as having requested or obtained specific materials, information, or services, or as otherwise having used the library, except as provided for in subsection (b).

(b) Exceptions. — Library records may be disclosed in the following instances:

(1) When necessary for the reasonable operation of the library;

(2) Upon written consent of the user; or

(3) Pursuant to subpoena, court order, or where otherwise required by law.
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