topic Re: Beginner’s Guide to the Community in Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611633#M3234 <P><LI-USER uid="142152"></LI-USER>&nbsp;</P><P>Hey I just noticed this....great addition! It's the small details that can make the biggest difference.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20201103-014812~2.png" style="width: 749px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/40530iBC1D6BE2606C30F0/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20201103-014812~2.png" alt="Screenshot_20201103-014812~2.png" /></span></P> Tue, 03 Nov 2020 09:55:35 GMT darlicious 2020-11-03T09:55:35Z Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/609975#M3104 <P>Hi there Community Member!</P> <P>&nbsp;</P> <P>Welcome to the Public Mobile Community. Our Community is a place where you can search for answers to your burning questions, help other Community members, earn rewards, and so much more!&nbsp;</P> <P>&nbsp;</P> <P>Navigating the Community might seem a bit daunting at first, but we’re here to help you. Let’s start with the basics:&nbsp;</P> <P>&nbsp;</P> <P><STRONG>What is the Public Mobile Community and why does it exist?</STRONG></P> <P>&nbsp;</P> <P>The Community is an online platform for Public Mobile customers to search, ask, and answer questions related to your service. In addition to providing help and support, the Community also serves as a way for us to better connect with you.&nbsp;</P> <P>&nbsp;</P> <P>Public Mobile is constantly evolving, and we wouldn’t be able to do so without your feedback and suggestions. You are an essential part of the Public Mobile family, and we are growing together. In addition to that, using online platforms like the Community helps us keep costs low, which means more affordable prices for you.&nbsp;</P> <P>&nbsp;</P> <P><STRONG>What can I do in the Community?</STRONG></P> <P>&nbsp;</P> <P>Mostly commonly, Community members search, ask, and answer questions.</P> <P>&nbsp;</P> <P>Here are some helpful tips and tricks to help you settle into the Community:</P> <P>&nbsp;</P> <UL> <LI><STRONG>Try searching your question first: </STRONG>you may find that someone has already encountered a similar situation and that an answer has already been provided. If your question hasn’t been asked before, start a topic. You only need to post once—someone will answer your question.</LI> <LI><STRONG>Asking and answering questions: </STRONG>the more specific you are, the more helpful it is for everyone. That said, helpful partial answers are better than nothing. Just make sure you don’t post any personal account information (e.g. credit card numbers, phone numbers, etc.).</LI> <LI><STRONG>Post in the most relevant Community board:</STRONG> they’re laid out logically, much like the folders on your computer, and keep similar topics together. Keeping posts in the right Community board makes it easy for everyone to find what they’re looking for. We have a number of different boards.</LI> <LI><STRONG>Stay on topic:</STRONG> when it comes to support questions, it’s best to stay focused so that problems can get solved quickly. If you do want to discuss the news, or nearly anything else, there’s the Discussion board for that!</LI> <LI><STRONG>Recognize when your question has been answered:</STRONG> when the Community has served up a solution, click ‘Accept as Solution’ on the response. It helps people find answers more quickly and communicates your appreciation to the people who helped you.</LI> <LI><STRONG>Participate and get Rewards:</STRONG> it’s your Community, too, and that’s why we encourage everyone to get involved. In addition to Rewards for eligible customers, we have added a ranking system and badges to your profile. It’s our way to thank you and let others know that you’re a stand-up member of the Community.</LI> <LI><STRONG>Point out offensive content: </STRONG>we want our Community to be welcoming, respectful, and friendly. Offensive and rude comments are not welcome, and if you see anything that does not meet our <A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Community-Terms-of-Service-amp-New-Community-Guidelines/m-p/565543" target="_blank" rel="noopener">Community Terms of Service</A>, let us know by clicking the ‘Report Inappropriate Content’ button.</LI> </UL> <P>&nbsp;</P> <P>Check out this post on <A href="https://productioncommunity.publicmobile.ca/t5/Community/How-to-Navigate-the-Community/m-p/609974#M3103" target="_blank" rel="noopener"><STRONG>How to Navigate the Community</STRONG></A>.&nbsp;</P> <P>&nbsp;</P> <P><STRONG>How do I benefit from the Community?</STRONG></P> <P>&nbsp;</P> <P>You can earn rewards as a Public Mobile Community member. Based on your level of involvement with our Community, you can earn up to $20 every 30 days. The amount you are rewarded depends on your contribution level relative to overall contribution, which can change month to month even if you contribute very consistently. For more information on Community rewards, check out this <A href="https://www.publicmobile.ca/en/on/get-help/articles/the-community-reward" target="_blank" rel="noopener">Help Article</A>.&nbsp;</P> <P>&nbsp;</P> <P>Rewards don’t stop at the Community - check out this <A href="https://www.publicmobile.ca/en/on/get-help/articles/reward-rules" target="_blank" rel="noopener">Help Article</A> on how you can earn even more rewards.&nbsp;</P> <P>&nbsp;</P> <P><STRONG>What are the different roles in the Community?</STRONG></P> <P>&nbsp;</P> <P><STRONG>Public Mobile Employees:&nbsp;</STRONG></P> <P>Members with a “PM” badge are Public Mobile product managers. Our goal is to enhance your Public Mobile experience by listening to your feedback and making improvements to our services. We are inspired by YOU - the Public Mobile Community.</P> <P>&nbsp;</P> <P>Members with a “CS_Agent” badge are Community Customer Support Agents. These members are here to help you troubleshoot any tech-related or service-related issues.&nbsp;</P> <P>&nbsp;</P> <P><STRONG>Oracles:</STRONG></P> <P>Members with a star badge are Oracles.&nbsp;</P> <P>&nbsp;</P> <P>The Oracles are a small group of Community members who have extensive knowledge about all things Public Mobile, and are passionate about making the Community a better place by helping our members. Oracles have used their knowledge to make a positive impact in the Community, by being helpful and providing constructive solutions and ideals, and their reward is legendary status—we view them as part tech wizard, part boy/girl scout, and part Jedi master.&nbsp;</P> <P>&nbsp;</P> <P>While the Oracles do actively help the Community, please remember that they’re customers like you, and not Public Mobile employees. Please reach out to the Customer Support Agent Team for tech- or service-related issues.</P> <P>&nbsp;</P> <P>Meet our Oracles <A href="https://www.publicmobile.ca/en/on/get-help/articles/meet-our-oracle-team" target="_blank" rel="noopener">here</A>.&nbsp;</P> <P>&nbsp;</P> <P><STRONG>Community Citizens:</STRONG></P> <P>The Community wouldn’t be here without our amazing Community “citizens” (i.e. members). Depending on length of membership and level of activity, Community members can unlock different titles - the newest being “New in Town”, and most tenured being “Mayor”.&nbsp;</P> <P>&nbsp;</P> <UL> <LI>Mayor</LI> <LI>Deputy Mayor</LI> <LI>Town Hero</LI> <LI>Model Citizen</LI> <LI>Great Citizen</LI> <LI>Good Citizen</LI> <LI>Great Neighbour</LI> <LI>Good Neighbour</LI> <LI>New Neighbour</LI> <LI>New in Town</LI> </UL> <P>&nbsp;</P> <P>Regardless of title, everyone plays an important part in making the Community a welcoming place for everyone, and every member’s contribution to the Community is appreciated.</P> <P>&nbsp;</P> <P><STRONG>Terms of Services</STRONG></P> <P>To ensure the Community is a safe and enjoyable place for everyone, all members must follow the <A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Community-Terms-of-Service-amp-New-Community-Guidelines/m-p/565543" target="_blank" rel="noopener">Community Terms of Services</A>.&nbsp;</P> <P>&nbsp;</P> <P>We hope this post was helpful in introducing you to the Public Mobile Community. Thank you again for choosing Public Mobile. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> <P>&nbsp;</P> <P>- The Public Mobile Team</P> <P>&nbsp;</P> Thu, 05 Aug 2021 18:08:33 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/609975#M3104 Catherine_T 2021-08-05T18:08:33Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/609998#M3106 <P>Nice layout <LI-USER uid="142152"></LI-USER> . I continue to suggest that the marketing of the $20 community reward is a misnomer. Only Oracles can earn that. And Oracles are only appointed by the company. So it's kinda false to say that.</P><P>We do keep getting the odd person asking how they can get the $20 and how to become an Oracle. (which roster hasn't changed in almost two years other than the retired designation).</P> Thu, 29 Oct 2020 14:08:57 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/609998#M3106 z10user4 2020-10-29T14:08:57Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/610055#M3108 <P>New PM subscribers must read.&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span><span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Thu, 29 Oct 2020 17:54:21 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/610055#M3108 popping 2020-10-29T17:54:21Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/610336#M3136 <P><LI-USER uid="142152"></LI-USER>&nbsp;</P><P>Great summary about the what to do and the who's who of the community. Being a member with a long history of debate about discussions vs the lounge we still have discussions about anything and everything not related to phones or public mobile but they occur in the lounge. The discussions board exists only in the archive so any member would be hard pressed to find it. Perhaps a minor edit is in order unless anyone would like to have a discussion about bringing the discussions board back?</P><P>&nbsp;</P><P>Edit: I just found out about this help article today (09/12/20) thanks to <LI-USER uid="76732"></LI-USER> answering a new members query. <LI-USER uid="142152"></LI-USER>&nbsp; this is great! Simple, plain language that makes it easy to understand the do's and don'ts of the community.</P><P>&nbsp;</P><DIV class="post markdown">Things Not To Do in Our Community<UL><LI>Include advertising and promotion links that don’t relate to the discussion.</LI><LI>Use profanity and obscenity—we can’t wash your mouth out with soap online.</LI><LI>Misrepresent information (basically: don’t lie).</LI><LI>Spam, cross-posting, or in any way pushing unwanted content. Remember: relevant, quality content makes our Community better and more helpful.</LI><LI>Demonstrate troll-like behaviour: let’s keep trolls under bridges and out of our Community.</LI><LI>Post anything that violates copyright laws. Please, be respectful of what others have created.</LI><LI>Expose your private information: keep it safe and to yourself. Account-related matters should always be brought up to Moderators through private messages.</LI><LI>Post comments that are hateful, bigoted, racist, or politically or religiously offensive.</LI></UL></DIV> Wed, 09 Dec 2020 18:13:31 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/610336#M3136 darlicious 2020-12-09T18:13:31Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611055#M3193 <P><LI-USER uid="142152"></LI-USER>&nbsp;&nbsp; Thanks for creating this useful Beginner's Guide.</P><P>&nbsp;</P><P>While you're listing all the community titles from New in Town on up, with an explanation of the Oracle role, perhaps it would be appropriate to briefly explain the Retired Oracle tag as well.&nbsp; There are a number of us and we sometimes perform forum housekeeping actions as Oracles do, so it might help to clarify that for the benefit of those new to the community.</P> Sun, 01 Nov 2020 19:17:10 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611055#M3193 SD08 2020-11-01T19:17:10Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611097#M3194 <P><LI-USER uid="17289"></LI-USER>&nbsp;</P><P>I think a small update to the biographies of the oracles might be a good idea since the stats are 3 years old if not more! I can supply some updated stats if need be.....lol!</P> Sun, 01 Nov 2020 21:14:12 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611097#M3194 darlicious 2020-11-01T21:14:12Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611101#M3195 <BLOCKQUOTE><HR /><LI-USER uid="96576"></LI-USER>&nbsp;wrote:<BR /><P><LI-USER uid="17289"></LI-USER>&nbsp;</P><P>I think a small update to the biographies of the oracles might be a good idea since the stats are 3 years old if not more! I can supply some updated stats if need be.....lol!</P><HR /></BLOCKQUOTE><P><LI-USER uid="96576"></LI-USER>&nbsp;</P><P>While I agree that the <A href="https://www.publicmobile.ca/en/on/get-help/articles/meet-our-oracle-team" target="_blank" rel="noopener">Meet Our Oracle Team</A> Help article should be updated with regards to membership (there are not 6 current Oracles but 5), I don't think it necessary to update the cumulative individual stats which continually change. However, the addition of a <EM>Last edited</EM> timestamp would be great for most help articles whenever they are edited going forward.&nbsp; (Tagging&nbsp;<LI-USER uid="142152"></LI-USER>&nbsp; for this suggestion too.)&nbsp;</P> Sun, 01 Nov 2020 22:14:06 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611101#M3195 SD08 2020-11-01T22:14:06Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611120#M3196 <P><LI-USER uid="17289"></LI-USER>&nbsp;</P><P>Or perhaps the removal of the stats then.....saying that amassing 4200 bravos is impressive in the wake of <LI-USER uid="117195"></LI-USER>&nbsp; and others achievements this year alone give those stats at that time no context. I didnt mean it to appear that I wanted the stats highlighted just updated or removed just not incorrectly displayed for new members to see.....</P> Sun, 01 Nov 2020 22:32:09 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611120#M3196 darlicious 2020-11-01T22:32:09Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611353#M3210 <P>A helpful guide for beginners like myself.&nbsp; Thanks.</P> Mon, 02 Nov 2020 19:30:42 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611353#M3210 wbg13 2020-11-02T19:30:42Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611633#M3234 <P><LI-USER uid="142152"></LI-USER>&nbsp;</P><P>Hey I just noticed this....great addition! It's the small details that can make the biggest difference.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20201103-014812~2.png" style="width: 749px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/40530iBC1D6BE2606C30F0/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20201103-014812~2.png" alt="Screenshot_20201103-014812~2.png" /></span></P> Tue, 03 Nov 2020 09:55:35 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611633#M3234 darlicious 2020-11-03T09:55:35Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611704#M3235 <P><LI-USER uid="142152"></LI-USER>&nbsp;wow, very nice work here! Interesting reading. I am sure, it would answer some of the questions newbies may have after joining our PM's family<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Tue, 03 Nov 2020 18:26:41 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/611704#M3235 Staliger 2020-11-03T18:26:41Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612028#M3254 Moved to Self Serve. Wed, 04 Nov 2020 22:07:43 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612028#M3254 SD08 2020-11-04T22:07:43Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612169#M3256 <P>Very helpful.&nbsp;</P> Thu, 05 Nov 2020 14:52:04 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612169#M3256 Rosepetal9410 2020-11-05T14:52:04Z Help https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612242#M3257 Thu, 05 Nov 2020 18:28:52 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612242#M3257 computergeek541 2020-11-05T18:28:52Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612468#M3261 Moved to Self Serve Fri, 06 Nov 2020 02:43:10 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612468#M3261 SD08 2020-11-06T02:43:10Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612954#M3319 Sat, 07 Nov 2020 18:54:30 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/612954#M3319 computergeek541 2020-11-07T18:54:30Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613341#M3363 <P><SPAN class="UserName lia-user-name lia-user-rank-Public-Mobile lia-component-message-view-widget-author-username"><A href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/142152" target="_self"><SPAN class="login-bold">@Catherine_T</SPAN></A></SPAN></P><P>&nbsp;</P><P><FONT face="arial,helvetica,sans-serif" color="#000000"><SPAN class="UserName lia-user-name lia-user-rank-Public-Mobile lia-component-message-view-widget-author-username"><SPAN class="login-bold">Thank you, this was very helpful!</SPAN></SPAN></FONT></P> Mon, 09 Nov 2020 05:54:34 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613341#M3363 devraj5698 2020-11-09T05:54:34Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613476#M3384 <P>I appreciate this comment as you are completely correct. The promise of being able to help and earn credit on my PM account certainly was draw, though not my main one, to signing up with PM. This ought to be taken out of the marketing materials. The plans are cheap enough that this aspect of things wouldn't make a difference.&nbsp;</P><P>&nbsp;</P><P>Also, there is a typo in the post.&nbsp;</P><P>&nbsp;</P><P>"Mostly commonly" is not correct.&nbsp;</P> Mon, 09 Nov 2020 20:31:40 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613476#M3384 JBBounzer 2020-11-09T20:31:40Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613850#M3395 <OL><LI>True im trying my hardest to earn some extra bucks off n seems it is definitely harder then they let on lol but i will continue to try</LI></OL> Tue, 10 Nov 2020 16:16:55 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613850#M3395 Simonewmetz 2020-11-10T16:16:55Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613855#M3396 <BLOCKQUOTE><HR /><LI-USER uid="161347"></LI-USER>&nbsp;wrote:<BR /><OL><LI>True im trying my hardest to earn some extra bucks off n seems it is definitely harder then they let on lol but i will continue to try</LI></OL><HR /></BLOCKQUOTE><P>&nbsp;<LI-USER uid="161347"></LI-USER>&nbsp;</P><P>Well...you'll need to try a little harder than this one post starting from today. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>Welcome to Public Mobile though. Just put in time posting when you feel like it. If you put in sufficient time doing that then you could see a little surprise early each month.</P> Tue, 10 Nov 2020 16:28:33 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/613855#M3396 z10user4 2020-11-10T16:28:33Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/614310#M3413 <P><LI-USER uid="161347"></LI-USER>&nbsp;</P><P>Come hang out, read, search, post, bravo, question and most important.....learn because that will lead to helping but feel free to share because everyones contribution enriches the community.</P><P>&nbsp;</P><P><LI-USER uid="122026"></LI-USER>&nbsp;</P><P>Tell me after a year if you still believe your statement....I'm here for just over a year with two accounts. Combined my bills are $0. Public mobiles marketing is spot on!</P> Wed, 11 Nov 2020 22:16:41 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/614310#M3413 darlicious 2020-11-11T22:16:41Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616361#M3569 <P>Wow...really!&nbsp; 2 years?&nbsp; Good gig for those who have it...</P> Wed, 18 Nov 2020 02:32:12 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616361#M3569 tjchili 2020-11-18T02:32:12Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616362#M3570 <P>Are the Bravo stats cleared on a Calendar year basis?</P> Wed, 18 Nov 2020 02:34:32 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616362#M3570 tjchili 2020-11-18T02:34:32Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616363#M3571 <P>What does one have to do?&nbsp; Or, go read the Community Guide?</P> Wed, 18 Nov 2020 02:37:17 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616363#M3571 tjchili 2020-11-18T02:37:17Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616388#M3577 <P><LI-USER uid="162376"></LI-USER>&nbsp;</P><P>First bit if advice.....tag the member your replying to so they and others know who you are referencing. Tap the "@" key and a box will pop up with members names from the thread in it or start typing the name and it will give you options to choose. Thus makes things easier to read.......</P><P>&nbsp;</P><P>&nbsp;Type in the search bar "community reward" and tap go and a ton of related threads will appear......just read, learn, bravo, post when you can and eventually youll be able to help others. The search bar is your friend it can find most of the answers for you. Look for green checkmarks indicating a solution. Welcome to the community!</P> Wed, 18 Nov 2020 03:09:21 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/616388#M3577 darlicious 2020-11-18T03:09:21Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/617334#M3643 Fri, 20 Nov 2020 00:50:53 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/617334#M3643 computergeek541 2020-11-20T00:50:53Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/617477#M3685 <P><STRONG>Search public mobile online</STRONG></P> Fri, 20 Nov 2020 14:31:03 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/617477#M3685 Frog12 2020-11-20T14:31:03Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619583#M3877 <P>I have tried to log into my account for years. Now my daughter has lost her phone. So iwant to stop auto pay</P> Wed, 25 Nov 2020 01:54:18 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619583#M3877 Djenkins 2020-11-25T01:54:18Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619585#M3878 <BLOCKQUOTE><HR /><LI-USER uid="76680"></LI-USER>&nbsp;wrote:<BR /><P>I have tried to log into my account for years. Now my daughter has lost her phone. So iwant to stop auto pay</P><HR /></BLOCKQUOTE><P><SPAN class="sc-dnqmqq HLwOP"><SPAN>You can try calling 1-855-4PUBLIC to remove autopay if you know her pin. If not contact a moderator.</SPAN></SPAN></P><P>&nbsp;</P><P><SPAN class="sc-dnqmqq HLwOP"><SPAN><BR />Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:</SPAN></SPAN></P><UL><LI><SPAN class="sc-dnqmqq HLwOP">Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click&nbsp;<A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener">here</A>&nbsp;to get started.</SPAN></LI><LI><SPAN class="sc-dnqmqq HLwOP">Alternatively, you can send a private message to the Moderators by clicking&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">here</A>. You’ll need to be logged in to your Community account for the link to work.</SPAN></LI></UL> Wed, 25 Nov 2020 01:58:25 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619585#M3878 JoyLuck 2020-11-25T01:58:25Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619588#M3879 <P>I don't know the pin. We've never been able to get past user name</P> Wed, 25 Nov 2020 01:59:16 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619588#M3879 Djenkins 2020-11-25T01:59:16Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619590#M3880 <BLOCKQUOTE><HR /><LI-USER uid="76680"></LI-USER>&nbsp;wrote:<BR /><P>I don't know the pin. We've never been able to get past user name</P><HR /></BLOCKQUOTE><P>Contact a moderator.</P><P>&nbsp;</P><P><SPAN class="sc-dnqmqq HLwOP"><SPAN>Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:</SPAN></SPAN></P><UL><LI><SPAN class="sc-dnqmqq HLwOP">Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click&nbsp;<A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener nofollow noopener noreferrer">here</A>&nbsp;to get started.</SPAN></LI><LI><SPAN class="sc-dnqmqq HLwOP">Alternatively, you can send a private message to the Moderators by clicking&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">here</A>. You’ll need to be logged in to your Community account for the link to work.</SPAN></LI></UL> Wed, 25 Nov 2020 02:00:54 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619590#M3880 JoyLuck 2020-11-25T02:00:54Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619592#M3881 <P><LI-USER uid="76680"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>Put your phone in lost/stolen mode too.</P> Wed, 25 Nov 2020 02:05:21 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619592#M3881 JoyLuck 2020-11-25T02:05:21Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619593#M3882 <BLOCKQUOTE><HR /><LI-USER uid="76680"></LI-USER>&nbsp;wrote:<BR /><P>I don't know the pin. We've never been able to get past user name</P><HR /></BLOCKQUOTE><P>If you're like me and you barely delete anything, you might find the PIN in your text messages from 611. If it's an Android phone and you have used it since activation then you might find it on the SIM itself.</P><P>The username is the email address used at activation. If you still have the welcome email from then then that's the username.</P><P>So then you can use the Forgot your password? link to reset it. At that point you'll need to know the answer to the question you set up at activation or afterwards. The same with the PIN...you set it up.</P> Wed, 25 Nov 2020 02:06:42 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619593#M3882 z10user4 2020-11-25T02:06:42Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619700#M3883 <P><LI-USER uid="76680"></LI-USER>&nbsp;</P><P>If the lost phone has been set up with a google account and "find my phone"you have options to secure the phone. Once you contact the moderators if you intend to continue the service with pm once acquiring a new phone and new sim card then suspending the service via the lost/stolen feature in the account will prevent autopay from charging for the next renewal. When you unsuspend you will still have a card registered to make a payment. You will also still be able to retrieve voicemail on the account with this method. If you dont have a back up phone to use heres a cheap interim phone for basic texting, calling and limited internet access til a better option can be purchased.</P><LI-SPOILER><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20201124-225338.png" style="width: 749px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/41501i317CE97C870AC701/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20201124-225338.png" alt="Screenshot_20201124-225338.png" /></span></LI-SPOILER><P>&nbsp;</P> Thu, 26 Nov 2020 16:15:53 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619700#M3883 darlicious 2020-11-26T16:15:53Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619732#M3884 Wed, 25 Nov 2020 07:34:29 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/619732#M3884 computergeek541 2020-11-25T07:34:29Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/620370#M3958 <P>i need help this same crap happened last month, why in the hell is my phone not working. I pay the same plan every month and i am so sick of this inconvience to have to go into my account go to simon send a ticket...i need my phone running for job call backs!&nbsp;</P><P>&nbsp;</P><P>why is this happening this is now 3 x !&nbsp;</P><P>&nbsp;</P><P>i dont want this to happen again or i am goin to go with another provider&nbsp;</P> Fri, 27 Nov 2020 00:17:18 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/620370#M3958 Xcapri598 2020-11-27T00:17:18Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/620400#M3961 <P><LI-USER uid="132459"></LI-USER>&nbsp;sorry, but auto-pay fails. I suggest manually topping up your account 2-3 months ahead or a week before your renewal date to avoid this issue. this is the way I've managed my account and I haven't had any service issues. treat the payment system like a prepaid credit card and always keep the funds loaded</P> Fri, 27 Nov 2020 01:28:37 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/620400#M3961 gpixel4 2020-11-27T01:28:37Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/620583#M3997 Fri, 27 Nov 2020 14:49:48 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/620583#M3997 computergeek541 2020-11-27T14:49:48Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/622520#M4220 <P>thanks</P> Tue, 01 Dec 2020 20:02:50 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/622520#M4220 ZacharyC 2020-12-01T20:02:50Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/622805#M4221 Tue, 01 Dec 2020 21:05:26 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/622805#M4221 computergeek541 2020-12-01T21:05:26Z New acctivation https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/623137#M4264 Wed, 02 Dec 2020 14:33:04 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/623137#M4264 computergeek541 2020-12-02T14:33:04Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/623419#M4280 Wed, 02 Dec 2020 23:16:16 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/623419#M4280 computergeek541 2020-12-02T23:16:16Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/623840#M4306 Thu, 03 Dec 2020 16:18:34 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/623840#M4306 computergeek541 2020-12-03T16:18:34Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624287#M4363 <P><EM>an Excellent post for those new to the community. &nbsp;I had not seen the link to the “let’s get started” before it was pointed out here! &nbsp;Thank you</EM></P> Fri, 04 Dec 2020 16:11:08 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624287#M4363 Janey2 2020-12-04T16:11:08Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624723#M4377 <P>&nbsp;<LI-USER uid="142152"></LI-USER>&nbsp;</P><P>So after seeing yet another username looking a lot like a real name, I went looking.<BR />1. First of all, nowhere on the community landing page does it say where to register or sign up. Nor does it say to in your Beginners Guide. Only after wonderingly clicking Sign in does one see mention of registering. Perhaps it could say "Sign in/Register" on the Community landing page instead of just Sign in. And in the guide, perhaps a line just before let's start with the basics... "If you wish to participate or have questions then click on Sign in/Register then New User? Register here."<BR />2. Perhaps an idea would be to delete the a and insert the words "an anonymous" before user name. And bold IT instead of the link to the account. Perhaps add "for Rewards" at the end of that sentence.<BR />3. Perhaps an idea would be to add "Preferably anonymous" here too.</P><P>&nbsp;</P><P>Of course all this requires people to actually read stuff but it sure could help new arrivals to guide them in protecting their identities.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="community_signup.jpg" style="width: 999px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/42094i9DBA1FBAAFC8A649/image-size/large?v=v2&amp;px=999" role="button" title="community_signup.jpg" alt="community_signup.jpg" /></span></P> Sat, 05 Dec 2020 16:35:43 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624723#M4377 z10user4 2020-12-05T16:35:43Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624741#M4378 <P><LI-USER uid="47858"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>When signing up for a new Community account, this site also asks for your name. During the process, it doesn't say that you can leave it blank. If you do fill i&nbsp; a name, if gets placed in your public profile.</P> Sat, 05 Dec 2020 17:15:54 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624741#M4378 computergeek541 2020-12-05T17:15:54Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624744#M4379 <BLOCKQUOTE><HR /><LI-USER uid="15043"></LI-USER>&nbsp;wrote:<BR /><P><LI-USER uid="47858"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>When signing up for a new Community account, this site also asks for your name. During the process, it doesn't say that you can leave it blank. If you do fill i&nbsp; a name, if gets placed in your public profile.</P><HR /></BLOCKQUOTE><P>&nbsp;<LI-USER uid="15043"></LI-USER>&nbsp;</P><P>Yes but it's not openly visible. So I didn't go into that. One would need to know the password to log in and see it. So then it's about password difficulty.</P><P>They could maybe add a blurb saying the name isn't openly visible I suppose though.</P> Sat, 05 Dec 2020 17:23:08 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624744#M4379 z10user4 2020-12-05T17:23:08Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624747#M4380 <P><LI-USER uid="47858"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>You're right that your inputed name isn't publicly viewable. I set a name and then logged out to check. I do not know why the site software lists your name as a public statistic when it isn't (after logging back in).</P> Sat, 05 Dec 2020 17:29:10 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624747#M4380 computergeek541 2020-12-05T17:29:10Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624907#M4386 <P>wow thanks so much this was very helpful&nbsp;</P> Sat, 05 Dec 2020 21:42:07 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624907#M4386 ciara 2020-12-05T21:42:07Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624908#M4387 <P>hi</P> Sat, 05 Dec 2020 21:42:37 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/624908#M4387 ciara 2020-12-05T21:42:37Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625924#M4495 <P>referral codes are not allowed to be posted</P><P><LI-USER uid="39404" login="Jb456"></LI-USER> Thanks for notifiying</P> Tue, 08 Dec 2020 16:30:53 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625924#M4495 computergeek541 2020-12-08T16:30:53Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625954#M4499 <P>I'm new to this community and I just started with public mobile about 2months ago.&nbsp;</P> Tue, 08 Dec 2020 17:33:17 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625954#M4499 Josie1997 2020-12-08T17:33:17Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625961#M4500 <BLOCKQUOTE><HR /><LI-USER uid="166005"></LI-USER>&nbsp;wrote:<BR /><P>I'm new to this community and I just started with public mobile about 2months ago.&nbsp;</P><HR /></BLOCKQUOTE><P>Welcome to PM. Make sure to get your free holiday promos.</P> Tue, 08 Dec 2020 17:45:19 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625961#M4500 JK8 2020-12-08T17:45:19Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625967#M4502 <BLOCKQUOTE><HR /><LI-USER uid="166005"></LI-USER>&nbsp;wrote:<BR /><P>I'm new to this community and I just started with public mobile about 2months ago.&nbsp;</P><HR /></BLOCKQUOTE><P>It is the best way to learn what makes PM system tick.&nbsp; Learn it before something happens to your account.&nbsp; You know exactly what to do instead of panic while your phone is not working.</P><P>&nbsp;</P><P>Welcome to the PM community and enjoy your saving with PM.</P> Tue, 08 Dec 2020 18:00:34 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/625967#M4502 popping 2020-12-08T18:00:34Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/626442#M4561 Wed, 09 Dec 2020 17:41:22 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/626442#M4561 computergeek541 2020-12-09T17:41:22Z Galaxy A11 A115W (Canada) compatibility https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627607#M4706 Sat, 12 Dec 2020 00:03:56 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627607#M4706 computergeek541 2020-12-12T00:03:56Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627647#M4713 <P>i am very happy to be a member</P> Sat, 12 Dec 2020 02:20:05 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627647#M4713 1968nouche 2020-12-12T02:20:05Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627814#M4744 Sat, 12 Dec 2020 19:22:21 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627814#M4744 computergeek541 2020-12-12T19:22:21Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627956#M4755 Sun, 13 Dec 2020 00:15:15 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/627956#M4755 computergeek541 2020-12-13T00:15:15Z Need help! My plan won't accept my payment this month for some reason, I am on automatic pay https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/628384#M4822 Mon, 14 Dec 2020 03:46:04 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/628384#M4822 computergeek541 2020-12-14T03:46:04Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/643469#M4829 Mon, 14 Dec 2020 15:39:04 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/643469#M4829 computergeek541 2020-12-14T15:39:04Z My cell phone is unable to call now? https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/628521#M4831 Moved to Paying for your service. Mon, 14 Dec 2020 16:14:55 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/628521#M4831 SD08 2020-12-14T16:14:55Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/630559#M4980 Fri, 18 Dec 2020 21:59:21 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/630559#M4980 computergeek541 2020-12-18T21:59:21Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/630726#M4992 <P>Thanks for the clear breakdown <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 19 Dec 2020 09:58:27 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/630726#M4992 cteasdale86 2020-12-19T09:58:27Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631441#M5044 <P>Does anyone have a promo code that I can use? Thank you and happy holidays <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P><P>&nbsp;</P> Mon, 21 Dec 2020 18:00:54 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631441#M5044 erikapcroft 2020-12-21T18:00:54Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631463#M5049 <BLOCKQUOTE><HR /><LI-USER uid="168309"></LI-USER>&nbsp;wrote:<BR /><P>Does anyone have a promo code that I can use? Thank you and happy holidays <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Most of the time, promo codes are only for new customers. I see that you've already activiated, and I know of no current codes that are valid to existing customers.</P> Mon, 21 Dec 2020 18:34:29 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631463#M5049 computergeek541 2020-12-21T18:34:29Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631493#M5050 <P><STRONG>happy hollidays to everone its 10 years i am a member and come by community from time to time but always enjoy the gifts and contest below.</STRONG></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><STRONG>How to enter for a chance to win an Amazon gift card:<SPAN>&nbsp;</SPAN></STRONG><SPAN>(Spoiler alert - it only takes 30 seconds!)</SPAN></P><P>&nbsp;</P><OL><LI><STRONG>Enter your details:&nbsp;</STRONG>Head over to<SPAN>&nbsp;</SPAN><A href="http://publicmobile.ca/holiday" target="_blank" rel="noopener noopener noreferrer"><SPAN>publicmobile.ca/holiday</SPAN></A><SPAN>&nbsp;and enter: 1)&nbsp;</SPAN><SPAN>Your name, 2)Your Public Mobile phone number, and 3) Your email</SPAN></LI><LI><STRONG>Wait for the draw:&nbsp;</STRONG>Winning customers will be contacted early January via SMS to their Public Mobile phone number.</LI><LI><STRONG>Cross your fingers:&nbsp;</STRONG><SPAN>We’ve got</SPAN><SPAN>&nbsp;131&nbsp;</SPAN><SPAN>draws of $60 (that’s $30 for you and $30 for your friend). 10 draws of $200, $100 each and 1 draw of $1000 to split!&nbsp;</SPAN></LI></OL> Mon, 21 Dec 2020 20:19:53 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631493#M5050 dboxtvinfo715 2020-12-21T20:19:53Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631530#M5052 <P>How do I post?</P> Mon, 21 Dec 2020 21:45:14 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631530#M5052 rov 2020-12-21T21:45:14Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631533#M5053 <BLOCKQUOTE><HR /><LI-USER uid="168370"></LI-USER>&nbsp;wrote:<BR /><P>How do I post?</P><HR /></BLOCKQUOTE><P>&nbsp;<LI-USER uid="168370"></LI-USER>&nbsp;</P><P>You just did. Welcome to Public Mobile.</P><P>Select any one of the categories and see the Ask a question button near the top of the list. Fill in a subject and then type in your text in the bigger text box. Click Post.</P> Mon, 21 Dec 2020 21:48:02 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631533#M5053 z10user4 2020-12-21T21:48:02Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631541#M5054 <BLOCKQUOTE><HR /><LI-USER uid="168309"></LI-USER>&nbsp;wrote:<BR /><P>Does anyone have a promo code that I can use? Thank you and happy holidays <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P><LI-USER uid="168309"></LI-USER>&nbsp;&nbsp; You may not be able to use any promo codes if you've already activated but you can redeem the free holiday gifts (if not already done?) from PM by logging into your account and selecting<STRONG> purchase add-ons</STRONG>, then purchase the <STRONG>$0 2GB data and 500</STRONG> <STRONG>international mins</STRONG> available until the end of this month to all customers.&nbsp; Also add-ons don't expire until used up completely.</P> Mon, 21 Dec 2020 22:03:36 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631541#M5054 dabr 2020-12-21T22:03:36Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631622#M5055 <P>I would like to remove preauthorize account</P> Tue, 22 Dec 2020 00:53:01 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631622#M5055 Tony19 2020-12-22T00:53:01Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631625#M5056 <BLOCKQUOTE><HR /><LI-USER uid="168392"></LI-USER>&nbsp;wrote:<BR /><P>I would like to remove preauthorize account</P><HR /></BLOCKQUOTE><P>&nbsp;<LI-USER uid="168392"></LI-USER>&nbsp;</P><P>That could be interpreted several ways. What are you trying to accomplish?</P> Tue, 22 Dec 2020 00:54:27 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631625#M5056 z10user4 2020-12-22T00:54:27Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631812#M5080 Tue, 22 Dec 2020 18:29:32 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/631812#M5080 computergeek541 2020-12-22T18:29:32Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/633710#M5164 <P>I need to know my account number please.&nbsp;</P> Mon, 28 Dec 2020 19:53:18 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/633710#M5164 4169198437 2020-12-28T19:53:18Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/633711#M5165 <BLOCKQUOTE><HR /><LI-USER uid="169507"></LI-USER>&nbsp;wrote:<BR /><P>I need to know my account number please.&nbsp;</P><HR /></BLOCKQUOTE><P>Log into your PM account and you'll see the account number on top right side of info. I can't log in right now but you can try...if not, try later.</P><P>EDIT...if site is still down, you could try logging in with incognito mode / private.</P> Mon, 28 Dec 2020 20:00:32 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/633711#M5165 hairbag1 2020-12-28T20:00:32Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/635414#M5288 <P>good information</P> Fri, 01 Jan 2021 18:01:38 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/635414#M5288 H_singh 2021-01-01T18:01:38Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638033#M5414 Thu, 07 Jan 2021 11:25:54 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638033#M5414 computergeek541 2021-01-07T11:25:54Z I PAID FOR MY PLAN BUT IT ISN'T ACTIVATED https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638182#M5418 Thu, 07 Jan 2021 15:06:56 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638182#M5418 computergeek541 2021-01-07T15:06:56Z Not receiving texts from certain contacts https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638378#M5421 Thu, 07 Jan 2021 20:18:38 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638378#M5421 computergeek541 2021-01-07T20:18:38Z HELP?? https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638757#M5435 Fri, 08 Jan 2021 19:29:14 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/638757#M5435 computergeek541 2021-01-08T19:29:14Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/639500#M5468 <P>Does anyone actually get rewarded or paid out?</P> Sun, 10 Jan 2021 10:59:33 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/639500#M5468 Kiravanskiver 2021-01-10T10:59:33Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/639502#M5469 <BLOCKQUOTE><HR /><LI-USER uid="131347"></LI-USER>&nbsp;wrote:<BR /><P>Does anyone actually get rewarded or paid out?</P><HR /></BLOCKQUOTE><P><LI-USER uid="131347"></LI-USER>&nbsp;</P><P>Definitely.&nbsp; Look at the latest community reward announcement for top contributors here:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Top-Contributors-December-2020/m-p/638275" target="_blank">https://productioncommunity.publicmobile.ca/t5/Announcements/Top-Contributors-December-2020/m-p/638275</A></P><P>&nbsp;</P><P>I've received a few hundred dollars of community rewards since I joined.&nbsp; That has been worth the equivalent of many months of free cell service for my plan.</P> Sun, 10 Jan 2021 11:07:47 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/639502#M5469 SD08 2021-01-10T11:07:47Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/639740#M5478 Sun, 10 Jan 2021 20:56:08 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/639740#M5478 NDesai 2021-01-10T20:56:08Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/640140#M5520 Mon, 11 Jan 2021 19:01:01 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/640140#M5520 Dunkman 2021-01-11T19:01:01Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/640173#M5524 Mon, 11 Jan 2021 19:29:39 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/640173#M5524 computergeek541 2021-01-11T19:29:39Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/640663#M5554 <P>Thanks&nbsp;</P> Tue, 12 Jan 2021 19:22:36 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/640663#M5554 Joewillier 2021-01-12T19:22:36Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/646001#M5875 Sun, 24 Jan 2021 20:46:21 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/646001#M5875 Dunkman 2021-01-24T20:46:21Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/646312#M5888 <P>This is great platform to help each other.</P> Mon, 25 Jan 2021 17:42:49 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/646312#M5888 prashantvit18 2021-01-25T17:42:49Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/646408#M5890 <P>Good guide</P> Mon, 25 Jan 2021 20:00:53 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/646408#M5890 Creanne22 2021-01-25T20:00:53Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/648190#M6069 <P>i need my 2020 bills!!!!how?</P> Fri, 29 Jan 2021 23:10:10 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/648190#M6069 verytippi 2021-01-29T23:10:10Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/648693#M6132 Sat, 30 Jan 2021 23:56:45 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/648693#M6132 computergeek541 2021-01-30T23:56:45Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/648698#M6147 <P>Really helpful and very clear instructions&nbsp;</P><P>Thank you!!&nbsp;</P> Sun, 31 Jan 2021 02:21:06 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/648698#M6147 amitbhagat 2021-01-31T02:21:06Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/649036#M6161 <P>The $20 credit toward a monthly bill is certainly intriguing. As a new member, I'm curious about how much activity a person must do in the community in order to achieve anything. Hard to know how much everyone else is doing, right? Great concept, though!</P> Mon, 01 Feb 2021 00:11:01 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/649036#M6161 Oracle365 2021-02-01T00:11:01Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/649115#M6165 <BLOCKQUOTE><HR /><LI-USER uid="176006"></LI-USER>&nbsp;wrote:<BR /><P>The $20 credit toward a monthly bill is certainly intriguing. As a new member, I'm curious about how much activity a person must do in the community in order to achieve anything. Hard to know how much everyone else is doing, right? Great concept, though!</P><HR /></BLOCKQUOTE><P>Only the Oracles can get $20. There's a secret forumula and you can't know for sure if you'll get a reward. Help when you can and the community reward will be a good surprise.</P> Mon, 01 Feb 2021 02:14:58 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/649115#M6165 mm80 2021-02-01T02:14:58Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/649124#M6167 <P>Thanks <LI-USER uid="151771"></LI-USER>&nbsp;Appreciate your response!</P> Mon, 01 Feb 2021 02:32:26 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/649124#M6167 Oracle365 2021-02-01T02:32:26Z activating promotions https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/650077#M6244 <P>There is a promotion on now for extra data and minutes to Asia. When I click on it it takes me to my account. But there is NO PLACE that says I can activate it HERE.</P><P><SPAN>Congratulations!</SPAN><BR /><SPAN>You're eligible for a special offer.</SPAN></P><P align="center">For a limited time, get a free 1GB data bonus for 8 months + 500 China, Hong Kong, Taiwan and Macau long distance minutes when you activate on Public Mobile and register with this email address.*</P> Wed, 03 Feb 2021 17:53:29 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/650077#M6244 MKThailand 2021-02-03T17:53:29Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651192#M6355 <P>Hey ya how do I start saving money here in the community??</P> Fri, 05 Feb 2021 21:58:36 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651192#M6355 Amberber89 2021-02-05T21:58:36Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651193#M6356 <P>So there isn’t a way to save???</P> Fri, 05 Feb 2021 22:00:21 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651193#M6356 Amberber89 2021-02-05T22:00:21Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651194#M6357 <P>I agree. I’m trying to figure it out too</P> Fri, 05 Feb 2021 22:00:45 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651194#M6357 Amberber89 2021-02-05T22:00:45Z Re: Beginner’s Guide to the Community https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651195#M6358 <P>How did u get yours to 0</P> Fri, 05 Feb 2021 22:01:23 GMT https://productioncommunity.publicmobile.ca/t5/Community/Beginner-s-Guide-to-the-Community/m-p/651195#M6358 Amberber89 2021-02-05T22:01:23Z
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