Online Reference

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Contents

Software for SMS Reference

  • Google SMS
  • Altarama's Reference by SMS
  • AIM Hack: Your users can:
    • Send a message to 265010
    • Enter the text [library's AIM address]:[question] (without the brackets)
      • For example:
      • anytownlibrarychat:what are yr hours?
    • From that point on, send and receive messages as you normally would. (Your patron doesn't need to use the account prefix, etc. for each message during the session)
    • Standard messaging rates will apply

Software We Like for IM Reference

If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!

  • Trillian - Multiple network program (Recommended by Meredith)
  • Gaim - Open Source, multiple network (Recommended by Meredith) (renamed Pidgin as of April 6, 2007)
  • Fire - Open Source, Mac, multiple network (Recommended by Aaron)
  • Adium - Open Source, Mac, multiple networks (Recommended by Aaron)
  • Meebo - Multiple network, web-based interface (Recommended by Jon)
    • Also: Meebo me! is a widget that lets people chat at you directly through your web site.
  • Miranda - Has anyone tried the Miranda client? This isn't a recommendation, but a query.
  • Web-Based Instant Messengers: A Mini-Guide - listing of 12 web-based IM options

Software We Like for Other Types of Online Reference

If you would like to recommend software, please sign your name to the recommendation so that we know it's not from a vendor. An explanation of why you like this software would be great too!

Libraries Using Virtual Reference Services

Check out the LISWiki's List of libraries providing virtual reference services for a list of libraries providing Virtual Reference services of all kinds.


Libraries Offering SMS Reference Services

Libraries Offering Skype Reference Services

Libraries Using IM Reference

This section now has its own page.


Libraries Using MeeboMe for Embedded Chat

Libraries Using Chatango for Embedded Chat

Libraries Using Plugoo for Embedded Chat

Libraries Using Hab.la for Embedded Chat

Blogs/Websites to Watch

Specific Blog Posts/Articles to Check Out

Personal tools
Namespaces

Variants
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