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  • 1. Hossjer, Amelie
    et al.
    Severinson Eklundh, Kerstin
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Making Space for a New Medium: On the Use of Electronic Mail in a Newspaper Newsroom2009In: Computer Supported Cooperative Work, ISSN 0925-9724, E-ISSN 1573-7551, Vol. 18, no 1, p. 1-46Article in journal (Refereed)
    Abstract [en]

    Within the field of computer-supported cooperative work, there are a continuously growing number of studies of the use of electronic media in groups and organisations. Despite the existence of this impressive body of research, there have been comparatively few in-depth studies of how the computer as a medium of communication is integrated in specific professional practices. The present study examines the role of electronic mail in a medium-sized Swedish newspaper office (newsroom) environment. Using an ethnographic perspective, the study attempts to combine two approaches: it is both focused on the social and communicative processes that are affected by the use of email and oriented toward the messages as such, looking at what kind of interaction is produced through particular email exchanges. Data have been collected during repeated observations, interviews and study of documents and artefacts in the newsroom environment over a period of almost 3 years. The picture that has emerged suggests that it is not the medium as such, but its interaction with other contextual preconditions that is decisive for the effects of the introduction of email. Important factors are the physical localization of co-workers in the near and remote editorial environment as well as their organisational roles in the time-critical news production process. Together, these relationships create a significantly more complex picture than previous studies of what happens when a new communication technology is introduced.

  • 2. Rossitto, Chiara
    et al.
    Bogdan, Cristian
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Severinson-Eklundh, Kerstin
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Understanding Constellations of Technologies in Use in a Collaborative Nomadic Setting2014In: Computer Supported Cooperative Work, ISSN 0925-9724, E-ISSN 1573-7551, Vol. 23, no 2, p. 137-161Article in journal (Refereed)
    Abstract [en]

    This paper describes how people make sense of and use constellations of technologies in a nomadic setting, and it illustrates how maintaining and orchestrating a variety of applications and devices becomes an essential part of nomadic practices. The data were collected over a period of 3 years at a technical university by means of two field studies. Particular attention is drawn to how the situated orchestration of devices and applications within a group's constellation reflects university students' concern to manage their projects at a number of locations, as well as issues of time and circulation of resources. The analysis brings into focus how constellations of technologies emerge and dissolve within collaborative ensembles that only exist for the duration of a project, and how this can cause appropriation issues within groups.

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