Frequently Asked Questions

General Questions

What is Once Upon a Book Club?

Once Upon a Book Club is a unique, interactive online community that offers a monthly subscription service where readers will receive a monthly box in the mail containing a newly released book to read for the month, along with 3-5 individually wrapped gifts.  The gifts will have page numbers attached to them and are strategically designed around something that is mentioned in the book.   Readers are not meant to open the gift until they have reached that particular page.

We are a unique, interactive reading experience that allows our readers to 'become' the character(s), holding items they are holding and bringing the book itself to life. Our monthly read-a-longs and discussion questions included with every box allow readers to interact with other subscribers and discuss the book/gifts. It's all the wonder of a book club without leaving your living room!

How much does it cost?

Once Upon a Book Club is $34.99 per month, plus shipping.

How much is shipping?

US shipping is $8.50 per month, Canada shipping is $15.00 per month, and the rest of the world is $26.00 per month.

When do you ship your boxes?

Boxes are always scheduled to begin shipping on the 17th of the month. Boxes take approximately 3-5 days to completely finish shipping, so please bear that in mind before emailing us the day after receiving tracking! Tracking numbers may take up to 72 hours to update!

I want to skip a month, how do I do that?

Skips can be done by logging into your account and clicking the "Edit My Subscription" button! All skips must be processed prior to the 25th of the month. Any skips processed ON or AFTER the 25th will be a skip for the following month.
For example, if a box is skipped on May 22nd, the June box will be skipped. If a box is skipped on May 25th, the July box will be skipped, as the June box has already been paid for. If there are any concerns and the deadline was missed, please email us and we can manually push the funding to a future month.

What are your Cancellation/Refund Policies?

New subscribers have until the 14th of each month to enroll in our next box.  Subscribers can cancel their account anytime! Just log into your account, click the "Edit My Subscription" button, and click on cancel. If there are any issues with this, please email us prior to the 25th and we can process a cancellation for you.

All subscribers will be charged on the 25th of each month. This includes all 1/3/6/12 month subscription boxes. Any cancelations after the 25th will not be refunded. They will receive one final box and then will no longer be subscribed.

If you would like to cancel your subscription please do so before the 25th of the month. From that point forward, supplies have been ordered for the next box and refunds will no longer be a possibility for that month. If the 25th has passed and your card was charged, any cancellations made after this time will receive a refund issued, you will still receive one final box, and will not be charged for further boxes.

Adult Box

What types of books will be sent?

Our Adult box typically includes one, newly released (within the past 3 months, unless otherwise stated) books of the following genres:
- Women's Fiction
- Contemporary Fiction
- Historical Fiction

We do occasionally choose a mystery or romance as well, but these stories all have powerful messages and all books are read carefully before being selected for our boxes.

What age is appropriate for this box?

Our Adult boxes are typically appropriate for ages 18+. We never include excessive violence or erotic fiction, however many of our selections do contain adult themes and content.

When will this box ship?

Our boxes are always scheduled to begin shipping on the 17th. Boxes take approximately 3-5 days to ship completely.

Can I find out the title of the book before ordering/receiving the box?

Absolutely! We don't announce the title as many of our readers prefer it kept a secret, but please send us an email at info@onceuponabookclub.com if you'd like to know early!

Young Adult Box

What types of books will be sent?

Our Young Adult box typically includes one, newly released (within the past 3 months, unless otherwise stated) books of any YA genre. This includes, but is not limited to:
- Fantasy
- Contemporary
- Historical Fiction
- Sci-Fi
- Mystery

We are frequently branching out and finding new and unique stories that have powerful messages woven among the pages! Any YA book is a contender for the YA box.

What age is appropriate for this box?

Our Young Adult boxes are typically appropriate for ages 14+. We never include excessive violence or erotic fiction, however many of our selections do contain young adult themes, including profanity, discussion of death, drugs, domestic issues, war, etc. We recommend any concerned parents to email us to ensure that the selection is appropriate for your child. Please email us at info@onceuponabookclub.com with questions.

When will this box ship?

Our boxes are always scheduled to begin shipping on the 17th. Boxes take approximately 3-5 days to ship completely.

Can I find out the title of the book before ordering/receiving the box?

Absolutely! We don't announce the title as many of our readers prefer it kept a secret, but please send us an email at info@onceuponabookclub.com if you'd like to know early!
http://www.onceuponabookclub.com/faq
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