@article {650, title = {Conceptualizing information work for health contexts in Library and Information Science}, journal = {Journal of Documentation}, volume = {76}, number = {1}, year = {2020}, pages = {96{\textendash}108}, abstract = {

Purpose. The purpose of this paper is to suggest that a closer consideration of the notion of work and, more specifically, information work as a sensitizing concept in Library and Information Science (LIS) can offer a helpful way to differently consider how people interact and engage with information and can complement a parallel focus on practices, behaviours and activities.
Design/methodology/approach. Starting with the advent of the concept of information work in Corbin and Strauss work, the paper then summarizes how information work has evolved and taken shape in LIS research and discourse, both within and outside of health-related information contexts.
Findings. The paper argues that information work affords a lens that can acknowledge the multiple levels of effort and multiple processes (cognitive, physical or social-behavioural) related to information activities. This paper outlines six affordances that the use of information work within LIS scholarship imparts: acknowledges the conceptual, mental and affective; brings attention to the invisibility of particular information activities and their constituents; opens up and distinguishes the many different lines of work; destabilizes hierarchies between professionals and non-professionals; emphasizes goals relating to information activities and their underlying pursuits; and questions work/non-work dichotomies established in existing LIS models.
Originality/value. This paper is a first in bringing together the many iterations of information work research in LIS. In doing so, this paper serves as a prompt for other LIS scholars to take up, challenge the existing borders of, and thus advance the concept of information work.

}, issn = {0022-0418}, doi = {10.1108/JD-03-2019-0055}, attachments = {http://www.istohuvila.se/files/POSTPRINT_Conceptualizing\%20information\%20work\%20for\%20health\%20contexts\%20in\%20Library\%20and\%20Information\%20Science.pdf}, author = {Dalmer, Nicole K. and Isto Huvila} } @article {643, title = {Collaboration and Convergence of Libraries, Archives and Museums}, journal = {Nordisk kulturpolitisk tidsskrift}, volume = {22}, number = {2}, year = {2019}, pages = {209-212}, issn = {2000-8325}, doi = {10.18261/issn.2000-8325/-2019-02-01}, url = {http://doi.org/10.18261/issn.2000-8325/-2019-02-01}, attachments = {http://www.istohuvila.se/files/Kann-Rasmussen2019a.pdf}, author = {Kann-Rasmussen, Nanna and Christensen, Hans Dam and Johnston, Jamie and Huvila, Isto} } @article {644, title = {The concept of usefulness in library and information science research}, journal = {Information Research}, volume = {24}, number = {4}, year = {2019}, pages = {paper colis1907}, type = {Proceedings of CoLIS, the Tenth International Conference on Conceptions of Library and Information Science, Ljubljana, Slovenia}, abstract = {

There is not much doubt that information, information services and systems need to be useful. In this light, the relatively lack of conceptual elaboration of the concept of usefulness in the library and information science literature can be regarded as somewhat surprising. This paper provides a conceptual overview of the use of the notion of usefulness in library and information science literature, explicates its relation to key parallel concepts, and on the basis of an empirical vignette in the context of health information research, discusses the potential limits and advantages of referring to usefulness instead of and together with other related concepts. A review of literature relating to the concept of usefulness was conducted to examine how it has been used in library and information science. A close reading of the literature shows an overlap between related concepts but at the same time, diverging foci of interest in and emphasis on what and how information, information services and, for instance, information systems are considered beneficial or suitable for their users and particular uses. There is a need for better conceptual clarity in the literature regarding usefulness and related concepts. The review shows that usefulness can be literally a useful concept for addressing the user and use (versus e.g. system, content or topic) perspective to engagements with people, services, systems and beyond.

}, keywords = {information behaviour, relevance, usefulness}, issn = {1368-1613}, url = {http://www.informationr.net/ir/24-4/colis/colis1907.html}, author = {Isto Huvila and Heidi Enwald and Noora Hirvonen and Kristina Eriksson-Backa} } @inbook {593, title = {Contract archaeology}, booktitle = {Research Outside the Academy: Professional Knowledge-Making in the Digital Age}, year = {2019}, pages = {107-122}, publisher = {Palgrave Macmillan}, organization = {Palgrave Macmillan}, address = {Basingstoke}, abstract = {The rapid expansion of contract archaeology as the primary sector of archaeological knowledge-making in many developed countries make it an illustrative example of which effects the organization and re-organization of a particular knowledge-producing sector affects the conditions for how knowledge can be made. The proliferation of contracted extra-mural work in different countries has shown the importance of adequate guidelines and careful consideration of how and what to regulate to reach desirable outcomes. In addition, contract archaeology provides insights into the difficulties of keeping together extra- and intra-mural knowledge-making enterprises even when they share the same outspoken objectives. }, keywords = {Contract archaeology Archaeology Cultural heritage Fieldwork Quality Conditions Information sources}, doi = {10.1007/978-3-319-94177-6_6}, url = {https://doi.org/10.1007/978-3-319-94177-6\_6}, author = {Lisa B{\"o}rjesson and Isto Huvila}, editor = {Lisa B{\"o}rjesson and Isto Huvila} } @inbook {561, title = {Commentary: Taking Us to the Past and the Past to Us}, booktitle = {The Archaeology of Time Travel}, year = {2017}, pages = {83{\textendash}85}, publisher = {Archaeopress}, organization = {Archaeopress}, address = {Oxford}, author = {Isto Huvila}, editor = {Bodil Petersson and Cornelius Holtorf} } @article {475, title = {Change and stability in archives, libraries and museums: mapping professional experiences in Sweden}, journal = {Information Research}, volume = {21}, number = {1}, year = {2016}, abstract = {Introduction. One of the most prominent topics of professional and academic archives, libraries and museums related literature revolves around the questions of change and continuity of the institutions. The aim of the study is to find how professionals conceptualise factors that contribute to continuity and change at their institutions. Method. The analysis is based on a qualitative analysis of 131 open-ended questions included in a Web survey of Swedish professionals conducted in February-March 2011. Analysis. The data were analysed using qualitative content analysis. Results. Borrowing from Lewin{\textquoteright}s field theory and its derivative, force-field analysis, the professional articulations of the strengths and future prospects of their institutions are interpreted in terms of strategic forces that influence change and stability at archives, libraries and museums. The study shows that the forces that impede and catalyse change are overlapping to a significant degree that indicates the possibility of disparate alternative strategy formulations for the institutions. Conclusions. More focus on defining the ownership of the strategic goals at archives, libraries and museums and defining the operating space and core domains of the organizations is essential for formulating their future strategies. }, url = {http://www.informationr.net/ir/21-1/memo/memo5.html}, author = {Isto Huvila} } @conference {466, title = {Cancer Patients{\textquoteright} Attitudes and Experiences of Online Medical Records}, booktitle = {Proceedings of the 17th International Symposium on Health Information Management Research (ISHIMR 2015), 24-26 June 2015}, year = {2015}, publisher = {York St. John University and University of Sheffield}, organization = {York St. John University and University of Sheffield}, address = {York}, abstract = {Patients{\textquoteright} access to their online medical records serves as one of the cornerstones in the efforts to increase patient engagement and improve healthcare outcomes. The aim of this paper is therefore to provide in-depth understanding of cancer patients{\textquoteright} attitudes and experiences of online medical records, as well as an increased understanding of the complexities of developing and launching eHealth services. The study result confirms that online access can help patients prepare for doctor visits and to understand their medical issues. In contrast to the fears of many physicians the study shows that online access to medical records did not generate substantial anxiety, concerns or increased phone calls to the hospital. }, author = {Rexhepi, Hanife and {\r A}hlfeldt, Rose-Mharie and Cajander, {\r A}sa and Huvila, Isto} } @article {474, title = {Cancerpatienter och anv{\"a}ndningen av journal via n{\"a}tet}, year = {2015}, abstract = {I tre {\r a}r har patienter i landstinget i Uppsala kunnat l{\"a}sa sina journaler via n{\"a}tet och haft tillg{\r a}ng till en rad eH{\"a}lsotj{\"a}nster s{\r a}som att f{\"o}lja remisser, se l{\"a}kemedelslista och den lista med namn p{\r a} v{\r a}rdpersonal som anv{\"a}nt deras journal. Att patienter skulle kunna fara illa n{\"a}r de f{\r a}r sv{\r a}ra besked via sin journal p{\r a} n{\"a}tet var en av m{\r a}nga farh{\r a}gor som Uppsala Allm{\"a}nna L{\"a}karf{\"o}reningen (UAL) hade n{\"a}r projektet med direkt{\r a}tkomst sj{\"o}sattes h{\"o}sten 2012 inom ramen f{\"o}r ett EU-projekt, SUSTAINS. Andra farh{\r a}gor som UAL hade g{\"a}llde att patienterna inte skulle f{\"o}rst{\r a} texten i journalen, och att de skulle bli oroade utan att ha m{\"o}jlighet att fr{\r a}ga n{\r a}gon v{\r a}rdpersonal om t ex provsvar. F{\"o}r att ta reda p{\r a} patientens upplevelser av och f{\"o}rv{\"a}ntningar p{\r a} e-tj{\"a}nsten {\textquotedblright}Min journal{\textquotedblright} genomf{\"o}rdes en intervjustudie med 30 cancerpatienter p{\r a} Onkologen, Akademiska sjukhuset i Uppsala som en del av det Vinnovafinansierade DOME-projektet. Resultatet av intervjuerna ger en bra bild av varf{\"o}r patienter l{\"a}ser sin journal och anv{\"a}nder eH{\"a}lsotj{\"a}nster samt varf{\"o}r man v{\"a}ljer att inte l{\"a}sa sin journal. Bland annat framg{\r a}r av resultatet att en stor majoritet av patienterna {\"a}r positiva till tj{\"a}nsten och upplever att det finns en nytta med att kunna l{\"a}sa sin journal. Bland annat tycks tillg{\r a}ngen till journalen f{\"o}rb{\"a}ttra m{\"o}jligheten till f{\"o}rberedelser inf{\"o}r ett l{\"a}karbes{\"o}k och {\"o}ka tryggheten och delaktigheten i den egna v{\r a}rden. {\"A}ven de patienter som inte har erfarenheter av att l{\"a}sa sin journal via n{\"a}tet ser en viktig nytta med tj{\"a}nsten. Vidare upplever n{\r a}gra patienter en oro {\"o}ver att obeh{\"o}riga ska f{\r a} tillg{\r a}ng till informationen. Det finns dock en underliggande f{\"o}rv{\"a}ntan hos samtliga patienter att e-tj{\"a}nsten h{\r a}ller h{\"o}g s{\"a}kerhetsniv{\r a}. Av studien kan man dra slutsatsen att det finns ett behov av att studera hur e-tj{\"a}nsten {\textquotedblright}Min journal{\textquotedblright} kan l{\"a}nkas med {\"o}vriga eH{\"a}lsotj{\"a}nster som ett led i att effektivisera tillg{\r a}ngen till information.}, keywords = {cancer, medical record, patient}, url = {http://urn.kb.se/resolve?urn=urn\%3Anbn\%3Ase\%3Ahis\%3Adiva-11726}, attachments = {http://www.istohuvila.se/files/Rexhepi2015a.pdf}, author = {Hanife Rexhepi and {\r A}sa Cajander and Rose-Mharie {\r A}hlfeldt and Isto Huvila} } @article {395, title = {Continuum thinking and the contexts of personal information management}, journal = {Information Research}, volume = {19}, number = {1}, year = {2014}, pages = {paper 604}, abstract = {Introduction. Recent personal information management literature has underlined the significance of the contextuality of personal information and its use. The present article discusses the applicability of the records continuum model and its generalisation, continuum thinking, as a theoretical framework for explicating the overlap and evolution of the diverse contexts of personal information and their implications for personal information management practices. Method. This article is based on three empirical case studies on 1) the personal information management practices of sound artists (qualitative semi-structured interviews), 2) graduate students{\textquoteright} management of scholarly articles (web survey of Swedish students) and 3) the management of personal archives at Swedish archival institutions (qualitative semi-structured interviews). Analysis. The empirical material was analysed using the constant comparative method (case 1), non-parametric statistical tests including Friedman{\textquoteright}s test, Kruskal-Wallis analysis, Wilcoxon-Signed Rank test, Mann-Whitney-U test and Chi-square test in SPSS version 20.0 (case 2), and thematic analysis (case 3). Results. The continuum approach and the conceptualisation of diverse contextual aspects of personal information management as axes on a Giddensian spatio-temporal continuum can help to understand the contextual changes and continuities of personal information management and use. Conclusions. The records continuum model provides a useful theoretical basis for explicating personal information management as a process of Giddensian time-space structuration similarly to how Upward argued that the theory is useful in the context of explicating the record-keeping process and, in more general terms, providing a framework for theorising particular types of document-centric management processes. }, url = {http://www.informationr.net/ir/19-1/paper604.html}, author = {Isto Huvila and Jon Eriksen and Eva-Maria H{\"a}usner and Ina-Maria Jansson} } @article {Huvila2010a, title = {The Complete Information Literacy? Unforgetting Creation and Organisation of Information}, journal = {Journal of Librarianship and Information Science}, volume = {43}, number = {4}, year = {2011}, pages = {237{\textendash}245}, abstract = {Even though the concept of information literacy typically embraces an idea of a complete participation in an information community, its definitions have tended to underline the phases of seeking, searching and evaluation instead of creating information. Shortcomings of information creation can, however, explain many of the difficulties of finding information. This article develops the notion of information literacy with a specific focus on integrating creation and organization of information as central aspects of being information literate and discusses the implications of developing information creation processes from the point of view of information professionals and users. Finally, suggestions are made for how information creation might be improved in practice. }, keywords = {information creation information literacy knowledge organization}, doi = {10.1177/0961000611418812}, url = {http://lis.sagepub.com/content/43/4/237.abstract}, attachments = {http://www.istohuvila.se/files/IstoHuvila_BeyondSeeking_JOLIS_Preprint.pdf}, author = {Isto Huvila} } @conference {Huvila2011e, title = {Critical about the clustering of tags: An intersectional perspective on folksonomies}, booktitle = {Information Science and Social Media: Proceedings of the International Conference Information Science and Social Media ISSOME 2011, August 24-26, \AA{}bo/Turku, Finland}, series = {Skrifter utgivna av Informationsvetenskap vid \AA{}bo Akademi}, volume = {1}, year = {2011}, pages = {99{\textendash}106}, publisher = {\AA{}bo Akademi University}, organization = {\AA{}bo Akademi University}, address = {\AA{}bo}, isbn = {978-952-12-2654-0}, url = {http://issuu.com/informationsvetenskap/docs/issome2011}, author = {Isto Huvila and Kristin Johannesson}, editor = {Isto Huvila and Kim Holmberg and Kronqvist-Berg, Maria} } @conference {Huvila2010b, title = {The Cool and Belkin Faceted Classification of Information Interactions Revisited}, booktitle = {Information Research 15 (4). Special Supplement: Proceedings of the Seventh International Conference on Conceptions of Library and Information Science {\textendash} Unity in diversity {\textendash} Part 2}, year = {2010}, abstract = {

Introduction. The complexity of human information activity is a challenge for both practice and research in information sciences and information management. Literature presents a wealth of approaches to analytically structure and make sense of human information activity including a faceted classification model of information interactions published by Cool and Belkin in 2002, which is discussed in this paper.

Method. The Cool and Belkin classification scheme and the version adopted by Huvila in 2006 for a study of archaeologists are compared and new qualitative empirical interview material is analysed by using the latter version of the scheme.

Analysis. Literature studies and qualitative analysis of interview material was carried out. Results. The discussed revisions proposed in the present study and earlier by Huvila broaden the scope of the classification system from information seeking to the broad scope of information activity and from description of interaction instances to their contexts.

Conclusions. It is important to consider the consequences of classifying information interactions, to balance between complexity and simplicity and to consider when it is significant to strive for complexity of classifications and when a generic level of description is enough.

}, url = {http://informationr.net/ir/15-4/colis724.html}, author = {Isto Huvila} } @proceedings {113, title = {The Concept of the Source in a World of Multiple Channels}, year = {2004}, pages = {567--568}, publisher = {Information Today}, address = {Medford}, doi = {10.1002/meet.1450410178}, author = {Davenport, Elisabeth and Ginman, Mariam and Marcoux, Yves and Sonnenwald, Diane and Talja, Sanna and Vatanen, Isto} }
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