Bursar accounts, payroll deduction, and debt collection: A three-channel approach to lost item reimbursement

Ann M. Snowman

Research output: Contribution to journalArticlepeer-review

Abstract

In 2003, Penn State Libraries implemented payroll deduction and collection agency programs to gain better control of accounts receivable. The author reports on the implementation processes and first year outcomes of the programs. She recommends careful consideration of several questions before implementing such measures.

Original languageEnglish (US)
Pages (from-to)55-67
Number of pages13
JournalJournal of Access Services
Volume3
Issue number2
DOIs
StatePublished - Oct 25 2006

All Science Journal Classification (ASJC) codes

  • Library and Information Sciences

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