Carl's ILLiad Blog 2016-08-19T21:12:25Z Carl Mariani http:// carl.mariani@case.edu Suggestions for Better Use of your KSL ILLiad Services tag:blog.case.edu,2016:1618 Movable Type Copyright (c) 2016, Carl Mariani Getting Started with ILLiad -- Some Basics 2016-08-19T21:12:25Z 2016-08-18T15:21:47Z 2016-08-18T15:21:47Z tag:blog.case.edu,2016:1618.36761 It's the start of another academic year, so here are some brief reminders about how to get yourself ready to... Recommendations Services case cwru Case Western Case Western Reserve University <p>It's the start of another academic year, so here are some brief reminders about how to get yourself ready to use Kelvin Smith Library's interlibrary loans services...</p> <p><strong>*</strong> Set up your new ILL account at Kelvin Smith Library's <a href="http://library.case.edu/ksl/ill/" target="_blank">ILLiad</a> site -- click on "First Time Users" and follow the instructions.</p> <p><strong>*</strong> Remember to verify your <a href="https://library.case.edu/loc/caseacct/" target="_blank">Case Account Number</a> first before you register -- use your Case ID login and password to access this page.</p> <p><strong>*</strong> Determine what materials you need for your coursework or individual research -- we recommend you first consult with one of our <a href="http://library.case.edu/ksl/services/research/rsl/" target="_blank">Research Services Librarians</a> for assistance.</p> <p><strong>*</strong> Check the Case <a href="http://catalog.case.edu/" target="_blank">Library Catalog</a> for locally accessible materials in campus library or virtual collections, before using interlibrary loan services.</p> <p><strong>*</strong> Check in <a href="http://olc1.ohiolink.edu/search/" target="_blank">OhioLINK</a> and <a href="http://ohpir.westervillelibrary.org/search/" target="_blank">SearchOhio</a> catalogs for items available for request as well, before using ILL.</p> <p><strong>*</strong> If you cannot locate the returnable materials (e.g., books, theses, music scores, audio-visual) you need locally in our campus libraries, or from <strong>OhioLINK</strong> or <strong>SearchOhio</strong>, log back into <strong>ILLiad</strong> and submit your requests using one of the appropriate menu forms.</p> <p><strong>*</strong> If you cannot locate the non-returnable materials (e.g., articles, book chapters, conference papers) you need locally in our campus libraries, log back into <strong>ILLiad</strong> and submit your requests using one of the appropriate menu forms.</p> <p><strong>*</strong> Wait for an e-mail contact from the <strong>ILLiad</strong> system or from KSL's interlibrary loan staff regarding the delivery status of your requested materials, or about any possible complications with an ILL transaction.</p> <p><strong>*</strong> Log into your <strong>ILLiad</strong> account to download your electronically delivered articles -- any time, from anywhere.</p> <p><strong>*</strong> Or... Pay a visit to KSL's Service Center during regular operating hours to pick up your interlibrary loan books or other returnable materials.</p> <p><strong>*</strong> Stay alert for any follow-up communications regarding your current interlibrary loan transactions (e.g., overdue loans, renewals, cancellations).</p> <p>We hope this has been a helpful primer for your interlibrary loan needs. Good luck with your studies and research in the coming year!</p> <p>Questions or concerns about ILLiad or ILL services? Feel free to contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu">smithill@case.edu</a>.</p> ILLiad Loans and "My Library Account" 2016-07-12T21:43:30Z 2016-07-12T14:27:13Z 2016-07-12T14:27:13Z tag:blog.case.edu,2016:1618.36773 "Why can't I view all my current loan check-outs in the same place?" This is a question that comes up... Features Policies Recommendations Services case cwru Case Western Case Western Reserve University <p><em><strong>"Why can't I view <u>all</u> my current loan check-outs in the same place?"</strong></em></p> <p>This is a question that comes up on occasion, and deserves at least some explanation to our users for whom it is a constant concern...</p> <p>The scenario is this--</p> <p>You go to the Case <a href="http://catalog.case.edu/" target="_blank">Library Catalog</a> and click on the <a href="https://catalog.case.edu/patroninfo" target="_blank">My Library Account</a> link (which appears in the navigation bar at the top of many of our catalog pages) to view or renew your current loans, and you see all the items you currently have checked out or on hold (if any) through your CWRU library account, except ... those dog-gone <strong><em>interlibrary loan</em></strong> items you requested through your <strong><em>ILLiad</em></strong> account.</p> <p>The reason for this is--</p> <p>ILLiad is not in any way directly synchronized with or incorporated within the CWRU libraries' joint patron checkout system, which only handles loans of items held within the university's four campus location library systems, and of those held within the <strong>OhioLINK</strong> and <strong>SearchOhio</strong> consortium member libraries. (The latter of these, though technically direct checkouts from these external host collections, are often conceptualized as "interlibrary loans" by many patrons.) ILLiad is essentially a separate and (for the most part) independent system, and this is why ILLiad loan transactions (whether "in process", "on hold", "checked out" or "returned") are not encapsulated within or accessible through the "My Library Account" logon site display.</p> <p>As a side note--</p> <p>ILLiad does draw upon a patron's current status in the library's circulation system (through a tangential interface protocol known as "API authentication") to determine whether or not a potential registrant or current user is in good standing. In other words, you may not be allowed to set up a new account or you may be blocked from signing into an existing account, if you have fines in excess of $15.00 or if you have not properly entered your <a href="https://library.case.edu/loc/caseacct/" target="_blank">Case Account Number</a> into the new user registration form.</p> <p>Getting back on topic--</p> <p>You can only view your ILL statuses for returnable items by logging into the account you have already created at the <a href="http://library.case.edu/ksl/ill/" target="_blank">Kelvin Smith Library</a> ILLiad website (or the corresponding sites for <a href="http://cwru.hosts.atlas-sys.com/illiad/MSASS/logon.html" target="_blank">MSASS Harris Library</a>, the <a href="http://cwru.hosts.atlas-sys.com/illiad/LAW/logon.html" target="_blank">CWRU Law Library</a> or the <a href="https://chsl.hosts.atlas-sys.com/illiad/" target="_blank">Cleveland Health Sciences Library</a>). Click on the "Checked Out Items" link from your account's Main Menu, to view the list of all your current ILLiad loans, conveniently displayed in table format, then select a specific transaction number to open up the corresponding request record. This, of course, is also where you would request a renewal, provided the loan in question is eligible for one.</p> <p>Hopefully this has clarified some common misconceptions. </p> <p>For further assistance in determining your appropriate service point, please consult the <a href="http://library.case.edu/loc/ill.html" target="_blank">Libraries of Case Interlibrary Loan Directory</a> or my blog entry for <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/08/07/which_illiad_site_or_ill_service_point_to_use" target="_blank">August 7, 2009</a>.</p> <p>If you have any questions or concerns about ILL loans through ILLiad, please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu?subject=Question About ILLiad Loan Status">smithill@case.edu</a>.</p> Cumulative Table of Contents for this Blog (to Date, Revised V) 2016-06-13T16:39:17Z 2016-06-13T20:51:09Z 2016-06-13T20:51:09Z tag:blog.case.edu,2016:1618.36733 I realize it doesn't take much imagination to create another one of these, so I'm putting a little more effort... Indexes case cwru Case Western Case Western Reserve University <p>I realize it doesn't take much imagination to create another one of these, so I'm putting a little more effort into this one than I have in the past...</p> <p>So, in order to allow interested parties to better navigate this site, I have now provided this present index (and very likely all forthcoming ones) with direct links to each entry, including previous <em><strong>Cumulative Indexes</strong></em> -- Why? Well, why not? And yes, I know there technically is a difference between an "index" and a "table of contents", but for my purposes, these terms are synonymous. Well, then, here it is --</p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/08/26/textbooks_on_interlibrary_loan" target="_blank">Textbooks on Interlibrary Loan</a> -- <em>August 26, 2008</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/09/09/archives_of_american_art_holdings" target="_blank">Archives of American Art Holdings</a> -- <em>September 9, 2008</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/09/25/requesting_renewals_in_illiad" target="_blank">Requesting Renewals in ILLiad</a> -- <em>September 25, 2008</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/10/14/proper_entry_of_data_into_article_request_forms" target="_blank">Proper Entry of Data into Article Request Forms</a> -- <em>October 14, 2008</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/10/29/one_item_per_illiad_transaction_please" target="_blank">One Item per ILLiad Transaction, Please</a> -- <em>October 29, 2008</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/11/19/checking_local_ohiolink_holdings_first" target="_blank">Checking Local & OhioLINK Holdings First</a> -- <em>November 19, 2008</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/12/03/blocked_illiad_accounts" target="_blank">Blocked ILLiad Accounts</strong> -- <em>December 3, 2008</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/12/18/illiad_loans_vs_ohiolink_loans_local_checkouts" target="_blank">ILLiad Loans vs. OhioLINK Loans & Local Checkouts</a> -- <em>December 18, 2008</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/01/23/abbreviated_titles" target="_blank">Abbreviated Titles</a> -- <em>January 23, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/02/13/notes_and_source_of_citation_fields_in_illiad_request_forms" target="_blank">'Notes' and 'Source of Citation' Fields in ILLiad Request Forms</a> -- <em>February 13, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/03/04/authorized_users" target="_blank">Authorized Users</a> -- <em>March 4, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/03/25/libraryuseonly_materials_borrowed_through_illiad" target="_blank">'Library-Use-Only' Materials Borrowed through ILLiad</a> -- <em>March 25, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/04/16/other_request_form_miscellaneous_loans" target="_blank">Other' Request Form (Miscellaneous Loans)</a> -- <em>April 16, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/05/05/retrieving_electronic_delivery_articles" target="_blank">Retrieving Electronic Delivery Articles</a> -- <em>May 5, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/06/03/viewing_email_notifications_from_illiad" target="_blank">Viewing E-Mail Notifications from ILLiad</a> -- <em>June 3, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/07/07/tracking_in_your_illiad_requests_explanation_of_statuses" target="_blank">Tracking in Your ILLiad Requests & Explanation of Statuses</a> -- <em>July 7, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/08/07/which_illiad_site_or_ill_service_point_to_use" target="_blank">Which ILLiad Site or ILL Service Point to Use?</a> -- <em>August 7, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/09/08/variation_in_electronic_delivery_quality" target="_blank">Variation in Electronic Delivery Quality</a> -- <em>September 8, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/10/06/theses_dissertations_availability_through_interlibrary_loan" target="_blank">Theses & Dissertations -- Availability through Interlibrary Loan</a> -- <em>October 6, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/11/04/cancelling_illiad_requests_already_submitted" target="_blank">Cancelling ILLiad Requests Already Submitted</a> -- <em>November 4, 2009</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/12/08/alternative_request_forms_resources" target="_blank">Alternative Request Forms & Resources</a> -- <em>December 8, 2009</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/01/22/foreign_language_titles_in_interlibrary_loan_requests" target="_blank">Foreign Language Titles in Interlibrary Loan Requests</a> -- <em>January 22, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/02/24/copyright_issues_ill" target="_blank">Copyright Issues & ILL</a> -- <em>February 24, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/03/24/converted_ill_requests" target="_blank">Converted ILL Requests</a> -- <em>March 24, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/04/27/illiad_system_alerts" target="_blank">ILLiad System Alerts</a> -- <em>April 27, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/05/19/requesting_specific_editions_new_books_on_ill" target="_blank">Requesting Specific Editions & New Books on ILL</a> -- <em>May 19, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/06/28/keeping_your_illiad_user_information_uptodate" target="_blank">Keeping Your ILLiad User Information Up-to-Date</a> -- <em>June 28, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/07/28/requesting_books_vs_book_chapters" target="_blank">Requesting Books vs. Book Chapters</a> -- <em>July 28, 2010</em><br /> <strong>☛</strong> <em><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/08/27/cumulative_table_of_contents_for_this_blog_to_date" target="_blank">Cumulative Table of Contents for this Blog (to Date)</a></em> -- <em>August 27, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/09/24/requesting_epub_ahead_of_print_articles_on_ill" target="_blank">Requesting '[Epub ahead of print]' Articles on ILL</a> -- <em>September 24, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/10/27/multiplepart_loans_borrowed_through_ill" target="_blank">Multiple-Part Loans Borrowed through ILL</a> -- <em>October 27, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/11/17/blocked_from_using_illiad_revisited" target="_blank">Blocked from Using ILLiad - Revisited</a> -- <em>November 17, 2010</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/12/15/oclc_worldcat_and_illiad_requests" target="_blank">OCLC WorldCat and ILLiad Requests</a> -- <em>December 15, 2010</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/01/26/ebooks_through_interlibrary_loan" target="_blank">E-Books through Interlibrary Loan?</a> -- <em>January 26, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/02/22/your_illiad_password" target="_blank">Your ILLiad Password</a> -- <em>February 22, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/03/25/requesting_entire_series_through_ill" target="_blank">Requesting Entire Series through ILL</a> -- <em>March 25, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/04/21/duplicate_requests_in_illiad" target="_blank">Duplicate Requests in ILLiad</a> -- <em>April 21, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/05/25/paperwork_with_loaned_ill_books" target="_blank">Paperwork with Loaned ILL Books</a> -- <em>May 25, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/06/23/illiad_menu_in_your_login_session" target="_blank">ILLiad Menu in Your Login Session</a> -- <em>June 23, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/07/25/case_account_number_and_illiad_new_user_registration" target="_blank">Case Account Number and ILLiad New User Registration</a> -- <em>July 25, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/08/24/courtesy_electronic_delivery_materials_for_faculty_illiad_users_at_ksl" target="_blank">Courtesy Electronic Delivery Materials for Faculty ILLiad Users at KSL</a> -- <em>August 24, 2011</em><br /> <strong>☛</strong> <em><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/09/20/cumulative_table_of_contents_for_this_blog_to_date_revised" target="_blank">Cumulative Table of Contents for this Blog (to Date, Revised)</a></em> -- <em>September 20, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/10/25/one_item_per_illiad_transaction_please_revisited" target="_blank">One Item per ILLiad Transaction, Please - Revisited</a> -- <em>October 25, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/11/23/ill_dos_and_donts_1st_installment" target="_blank">ILL Do's and Don't's - 1st Installment</a> -- <em>November 23, 2011</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/12/27/oclc_nonsupplier_locations" target="_blank">OCLC Non-Supplier Locations</a> -- <em>December, 27, 2011</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/01/25/ill_dos_and_donts_2nd_installment" target="_blank">ILL Do's and Don't's - 2nd Installment</a> -- <em>January 25, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/02/23/quick_list_of_ill_pointers" target="_blank">Quick List of ILL Pointers</a> -- <em>February 23, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/03/23/reminders_about_electronic_deliveries" target="_blank">Reminders about Electronic Deliveries</a> -- <em>March 23, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/04/23/some_tips_on_properly_filling_out_ill_request_forms" target="_blank">Some Tips on Properly Filling out ILL Request Forms</a> -- <em>April 23, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/05/23/some_brief_comments_about_ill_turnaround_times" target="_blank">Some Brief Comments about ILL Turnaround Times</a> -- <em>May 23, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/06/19/logging_in_with_your_illiad_username_password" target="_blank">Logging in with Your ILLiad UserName & Password</a> -- <em>June 19, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/07/24/illiad_login_problems_it_may_be_your_browser" target="_blank">ILLiad Login Problems? -- It May be Your Browser</a> -- <em>July 24, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/08/28/tips_for_distance_ed_graduates_dm_program_document_delivery_ill" target="_blank">Tips for Distance Ed Graduates (DM Program, Document Delivery & ILL)</a> -- <em>August 28, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/09/21/5_quick_tips_for_ill" target="_blank">5 Quick Tips for ILL</a> -- <em>September 21, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/10/25/2_tips_regarding_article_requests" target="_blank">2 Tips Regarding Article Requests</a> -- <em>October 25, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/11/20/browsers_and_viewing_pdfs_in_illiad" target="_blank">Browsers and Viewing PDF's in ILLiad</a> -- <em>November 20, 2012</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/12/20/illiad_login_vs_single_signon" target="_blank">ILLiad Login vs. Single Sign-On</a> -- <em>December 20, 2012</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/01/28/illiad_requests_and_nonroman_alphabetical_characters" target="_blank">ILLiad Requests and Non-Roman Alphabetical Characters</a> -- <em>January 28, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/02/19/loan_notifications_from_illiad_overdues_renewals_recalls_etc" target="_blank">Loan Notifications from ILLiad: Overdues, Renewals, Recalls, etc.</a> -- <em>February 19, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/03/06/reminder_about_libraryuseonly_loans" target="_blank">Reminder About Library-Use-Only Loans</a> -- <em>March 6, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/04/17/faculty_campus_delivery_illiad_loans" target="_blank">Faculty Campus Delivery & ILLiad Loans</a> -- <em>April 17, 2013</em><br /> <strong>☛</strong> <em><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/05/22/cumulative_table_of_contents_for_this_blog_to_date_revised_ii" target="_blank">Cumulative Table of Contents for this Blog (to Date, Revised II)</a></em> -- <em>May 22, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/06/18/coming_soon_another_overdue_notice_and_a_few_comments_on_loans" target="_blank">Coming Soon -- Another Overdue Notice ... and a Few Comments on Loans</a> -- <em>June 18, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/07/24/planning_your_use_of_illiad_loaned_materials" target="_blank">Planning Your Use of ILLiad Loaned Materials</a> -- <em>July 24, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/08/27/some_comments_on_electronic_delivery" target="_blank">Some Comments on Electronic Delivery</a> -- <em>August 27, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/09/20/ill_and_the_new_ksl_service_center_configuration" target="_blank">ILL and the New KSL Service Center Configuration</a> -- <em>September 20, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/10/24/a_few_general_ill_comments_worth_repeating" target="_blank">A Few General ILL Comments Worth Repeating</a> -- <em>October 24, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/11/18/illiad_help_pages_may_have_the_answer" target="_blank">ILLiad Help Pages May Have the Answer</a> -- <em>November 18, 2013</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/12/17/some_timely_endofyear_odds_and_ends" target="_blank">Some Timely End-of-Year Odds and Ends</a> -- <em>December 17, 2013</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/01/23/new_featureill_staff_can_log_into_illiad_as_patron_and_an_update_on_requesting_renewals" target="_blank">New Feature--ILL Staff Can Log into ILLiad as Patron, and an Update on Requesting Renewals</a> -- <em>January 23, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/02/20/memory_cues_for_ksl_ill_staff_contacts" target="_blank">Memory Cues for KSL ILL Staff Contacts</a> -- <em>February 20, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/03/19/a_few_words_about_picking_up_your_illiad_loans" target="_blank">A Few Words About Picking up Your ILLiad Loans</a> -- <em>March 19, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/04/22/ill_books_no_longer_needed" target="_blank">ILL Books No Longer Needed?</a> -- <em>April 22, 2014</em><br /> <strong>☛</strong> <em><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/05/13/cumulative_table_of_contents_for_this_blog_to_date_revised_iii" target="_blank">Cumulative Table of Contents for this Blog (to Date, Revised III)</a></em> -- <em>May 13, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/06/index" target="_blank">ILL Books May Become Part of the KSL Collections</a> -- <em>June 23, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/07/11/numbers_to_remember_for_interlibrary_loan_services" target="_blank">Numbers to Remember for Interlibrary Loan Services</a> -- <em>July 11, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/08/20/things_to_remember_about_illiad_and_ill_services" target="_blank">Things to Remember About ILLiad and ILL Services</a> -- <em>August 20, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/09/17/visiting_scholars_and_ill_services" target="_blank">Visiting Scholars and ILL Services</a> -- <em>September 17, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/10/23/ohiolink_loans_vs_illiad_loans_at_ksl" target="_blank">OhioLINK Loans vs. ILLiad Loans at KSL</a> -- <em>October 23, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/11/21/oclc_numbers_issns_isbns_when_submitting_ill_requests" target="_blank">OCLC Numbers, ISSN's & ISBN's When Submitting ILL Requests</a> -- <em>November 21, 2014</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/12/05/some_quick_endofyear_reminders_about_ill" target="_blank">Some Quick End-of-Year Reminders About ILL</a> -- <em>December 5, 2014</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/01/21/quick_refresher_course_on_password_reset" target="_blank">Quick Refresher Course on Password Reset</a> -- <em>January 21, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/02/13/loans_vs_copies_when_catalogued_monographs_turn_out_to_be_journal_article_or_book_chapter_reprints" target="_blank">Loans vs. Copies - When Catalogued Monographs Turn Out to be Journal Article or Book Chapter Reprints</a> -- <em>February 13, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/03/16/ill_convenient_services_at_the_ksl_service_center" target="_blank">ILL Convenient Services at the KSL Service Center</a> -- <em>March 16, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/04/20/essential_illiad_vs_ohiolink" target="_blank">Essential ILLiad vs. OhioLINK</a> -- <em>April 20, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/05/20/dont_get_blocked_maintaining_uninterrupted_illiad_service_at_ksl" target="_blank">Don't Get Blocked! -- Maintaining Uninterrupted ILLiad Service at KSL</a> -- <em>May 20, 2015</em><br /> <strong>☛</strong> <em><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/06/24/cumulative_table_of_contents_for_this_blog_to_date_revised_iv" target="_blank">Cumulative Table of Contents for this Blog (to Date, Revised IV)</a></em> -- <em>June 24, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/07/30/using_appropriate_forms_when_submitting_requests_in_illiad" target="_blank">Using Appropriate Forms When Submitting Requests in ILLiad</a> -- <em>July 30, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/08/22/some_quick_tips_for_the_coming_year_some_ill_statistics" target="_blank">Some Quick Tips for the Coming Year + Some ILL Statistics </a> -- <em>August 22, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/09/25/kelvin_smith_library_is_a_shares_member" target="_blank">Kelvin Smith Library is a SHARES Member</a> -- <em>September 25, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/10/14/we_can_clone_and_so_can_you" target="_blank">We Can Clone -- and So Can You!</ag> -- <em>October 14, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/11/18/keeping_your_illiad_user_information_current_a_reprise" target="_blank">Keeping Your ILLiad User Information Current -- A Reprise</a> -- <em>November 18, 2015</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/12/10/assorted_endofyear_reminders" target="_blank">Assorted End-of-Year Reminders</a> -- <em>December 10, 2015</em></p> <p><a href="http://blog.case.edu/carl.mariani.KSLILLiad/2016/01/19/ohiolink_loans_illiad_duplicate_requests" target="_blank">OhioLINK Loans & ILLiad Duplicate Requests</a> -- <em>January 19, 2016</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2016/02/19/illiad_request_basics_a_few_reminders" target="_blank">ILLiad Request Basics -- A Few Reminders</a> -- <em>February 19, 2016</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2016/03/21/nonroman_alphabetical_characters_in_illiad_requests_revisited" target="_blank">Non-Roman Alphabetical Characters in ILLiad Requests - Revisited</a> -- <em>March 21, 2016</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2016/04/18/please_dont_hammer_a_little_patience_with_illiad" target="_blank">Please Don't Hammer! -- A Little Patience with ILLiad</a> -- <em>April 18, 2016</em><br /> <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2016/05/19/renewals_another_look" target="_blank">Renewals -- Another Look</a> -- <em>May 19, 2015</em></p> <p>Just a note-- I accidentally deleted virtually the entire first draft of this entry, so I essentially had to re-create it from scratch. Well, these things do happen, but I'm not fishing for any sympathy. After all, it's not exactly a Ph.D. dissertation.</p> <p>Thanks for using it, and hope it proves helpful.</p> <p>Questions about ILLiad or ILL policies and services? Feel free to contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu">smithill@case.edu</a>.<br /> </p> Renewals -- Another Look 2016-05-20T19:24:24Z 2016-05-19T21:00:06Z 2016-05-19T21:00:06Z tag:blog.case.edu,2016:1618.36734 Though it's been commented on tangentially upon several occasions throughout this blog, the last time the topic of ILL renewals... Features Policies Recommendations Services case cwru Case Western Case Western Reserve University <p>Though it's been commented on tangentially upon several occasions throughout this blog, the last time the topic of ILL renewals was specifically and exclusively covered in earnest was <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/09/25/requesting_renewals_in_illiad" target="_blank">September 25, 2008</a>. So, it's about time to re-visit the subject of renewing your ILLiad loans with a quick primer, covering some basic points....</p> <p>First things, first -- you cannot "renew" an ILLiad loaned item, per se. Indeed, you can only "<em>request</em>" a renewal. It is then up to the lender library to decide whether or not they will grant an extension, and if so, for how long. As such, ILL renewals will not take place in "real time", and there will always be more or less of a delay in the response to your request. This is a distinguishing feature of loans with <strong>ILLiad</strong>, in contrast with the case of direct checkouts of <strong>KSL</strong> and <strong>OhioLINK</strong> items.</p> <p>Next -- is your loan actually eligible for a renewal request? When you received your original e-mail notification letting you know that your item was ready for pick-up, a line in the text read either "Is this loan renewable? Yes" or "Is this loan renewable? No". When you actually came to sign out the materials, the label on the cover was either marked with "<strong>NO RENEWALS</strong>" or it was not. Keep in mind that any restriction prohibiting renewals is one that has been indicated by the <strong>lending library</strong>, not by the KSL ILL staff.</p> <p>When to request a renewal -- the rule is "<em>within 5 days prior to the original due date</em>". You will be sent an automated "Due Soon" notification at the appropriate time, well ahead of your loan's due date. The first "Overdue" notice will not go out until the day after this date. If you loan has become overdue, you will need to contact KSL ILL staff (see below), since the window of opportunity will have already passed.</p> <p>How to request a renewal -- you will be instructed to log into your ILLiad account, and then go to the list of "Checked Out Items" (under the "View" section of your Main Menu). From there you will select the corresponding loan transaction number, and when the page opens click (once only) on "Renew Request" at the top. A confirmation message will appear if your request was successful, as long as you submitted it within the appropriate time range. If this link is not present, your loan is <em><strong>not eligible</strong></em> for renewals, for one of the reasons already mentioned above.</p> <p>But wait -- your renewal is not complete immediately. You will need to be on alert for an e-mail reply message regarding your renewal request, which should normally be sent out within 24 hours. The subject heading will either be "ILL Renewal OK" or "ILL Renewal Denied", and this again is at the discretion of the lender library. Also keep in mind that the new due date assigned (if the renewal was granted) may vary according to the policies of the lender, and cannot be expected to be uniform in all cases (again in contrast to local and OhioLINK direct checkouts).</p> <p>Finally -- additional renewals are in general not possible with ILLiad loans. Once you have requested your first renewal, you will no longer have the option to request any additional ones for the same transaction via your ILLiad login session, and will need to contact ILL staff for further consideration. (This is why we also warn against "double-clicking" the "Renew Request" link when attempting to make your request--the system is already in the process of acknowledging your initial request, and thinks you are trying to submit a second one immediately thereafter.)</p> <p>As always, our <a href="http://cwru.hosts.atlas-sys.com/illiad/ILL/CustomerHelp.html" target="_blank">Customer Help</a> Page's section on <a href="http://cwru.hosts.atlas-sys.com/illiad/ILL/CustomerHelp.html#renew" target="_blank">Renewal Requests</a> systematically covers the process of requesting ILL renewals. Feel free to have a look there, any time--day or night.</p> <p>Still have questions or concerns about requesting renewals with ILLiad? Please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu?subject=Renewals for ILLiad Loans">smithill@case.edu</a>.<br /> </p> <p><em>ONE LAST THING!</em></p> <p>If you are student about to graduate, or a soon-to-retire staff member...</p> <p>ILL staff probably are not aware of this, and will not automatically be able to contact you regarding outstanding loans. If you happen to have an ILLiad book out with a current due date or renewal extension that exceeds beyond the date you will still be a member of the university community, we ask that you please return it to KSL at your earliest convenience. Of course, the same goes for any other local or OhioLINK items you may also currently have checked out.</p> <p>This will save a lot of future confusion and inconvenience. So, thanks in advance!</p> Please Don't Hammer! -- A Little Patience with ILLiad 2016-04-19T17:17:42Z 2016-04-18T20:49:06Z 2016-04-18T20:49:06Z tag:blog.case.edu,2016:1618.36732 Sometimes our ILLiad server gets a little overwhelmed due to high usage, or the Internet is just plain running slow... Features Policies Recommendations Services case cwru Case Western Case Western Reserve University <p>Sometimes our ILLiad server gets a little overwhelmed due to high usage, or the Internet is just plain running slow thanks to overall excessive traffic volume. You may be trying to enter your ILL requests, and the screen apparently freezes up. We all know that feeling, but the truth is -- ILLiad is a very reliable application, but like anything, requires a little patience every now and then.</p> <p>Please keep in mind that, although it looks like nothing is happening, the act of repeatedly pressing the 'Submit Request' button on request forms in quick succession will result in the creation of unnecessary duplicate transactions. We ask that you please allow time for the page to refresh after clicking on this button the first time, and wait until you receive the confirmation message at the top indicating the request has been received and assigned a transaction number.</p> <p>If you have submitted multiple requests in this manner, they will subsequently show up as "Outstanding Requests" on your <strong>Main Menu</strong> page (which might seem inexplicable at first). At this point, you may choose to cancel them on your own (as a courtesy to ILL staff). Please be aware that we do not accept duplicates, and if we see multiple requests for identical materials submitted by the same patron in this pattern, we will process only the first one and cancel the remaining transactions. Our policy regarding duplicates has been addressed previously in the blog entry for <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2011/04/21/duplicate_requests_in_illiad" target="_blank">April 21, 2011</a>.</p> <p><em>In a related issue...</em></p> <p>When viewing electronically delivered PDF's, you may notice similar slowness while waiting for the page images to appear on your screen. Just another reminder that high-volume Internet traffic might be partly to blame, while the fact is that larger files will normally take longer to load as a rule. Clicking on "View PDF" repeatedly under these circumstances may actually further slow down the loading process -- leading to escalating frustration. As always, we recommend a little patience, and your material should be delivered in due course. FYI, this topic has also been issue previously discussed in entries for <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/08/27/some_comments_on_electronic_delivery" target="_blank">August 27, 2013</a>, <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2012/03/23/reminders_about_electronic_deliveries" target="_blank">March 23, 2012</a> and <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/05/05/retrieving_electronic_delivery_articles" target="_blank">May 5, 2009</a>.</p> <p>As always, we hope this bit of advice has been helpful in providing you optimal service from the ILLiad application. </p> <p>Questions or concerns about ILLiad, or about ILL policies and services in general? Please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu">smithill@case.edu</a>.</p> Non-Roman Alphabetical Characters in ILLiad Requests - Revisited 2016-03-21T20:45:52Z 2016-03-21T21:00:40Z 2016-03-21T21:00:40Z tag:blog.case.edu,2016:1618.36721 This is a topic I dealt with fairly extensively in an entry on January 28, 2013. Just wanted to make... Citations Features Recommendations case cwru Case Western Case Western Reserve University <p>This is a topic I dealt with fairly extensively in an entry on <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2013/01/28/illiad_requests_and_nonroman_alphabetical_characters" target="_blank">January 28, 2013</a>. Just wanted to make a few comments on some recent developments in the world of KSL ILLiad...</p> <p>I have been noticing a greater influx of requests submitted into the KSL ILLiad site that contain actual <a href="https://en.wikipedia.org/wiki/Chinese_characters" target="_blank">Chinese</a> characters, so I thought it might be apropos to remark on this recent trend. (As a passing note--this has been occurring primarily for materials in the area of art history, but also with a few in science and engineering.) For some time, ILLiad has been accepting these characters (as well as other non-Roman characters) with no problem. OCLC, our main application for transmitting online interlibrary loan transactions, is also able to process them as part of a submitted citation.</p> <p>For the most part, this is all fine and well. However, it can have implications on our ability to effectively search the OCLC database for available holdings on books and periodicals with Chinese titles (as with any other foreign-language titles using non-alphabetic writing systems). If you wish to submit a request (for a book, book chapter, conference paper, journal article, etc.), it is more prudent to enter a title for the book or journal in transliterated form -- or better yet, actually translated into English. This makes the task of searching much easier and quicker for ILL staff, and thus expedites the processing of your request. If you choose to include such characters in your primary book title or journal title entry field, it is much more helpful if you have them accompanied with the transliterated form of the title, or better yet, cite the ISBN, ISSN or OCLC number (in their respective entry lines, of course) as well. Relevant comments in the "Notes" field of the request form are also most welcome.</p> <p>A more appropriate context for including these characters in your citation is where you enter the title (and author) of the article, book chapter, conference paper, etc. An English translation might also be of use, while simply including a Romanized transliteration is probably less helpful. Supplier library staff may by chance be able to recognize the foreign characters, and better visually locate the material to be reproduced, yet not be able to equate the characters with transliterated syllables or words translated into English. Your best bet, of course, is to always cite the inclusive pages or at least the starting page number.</p> <p>As always, hoping this advice proves to be enlightening in your use of our ILLiad resource.</p> <p>Questions or concerns about ILLiad or ILL services in general? Please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu">smithill@case.edu</a>.</p> ILLiad Request Basics -- A Few Reminders 2016-02-19T19:38:38Z 2016-02-19T17:13:20Z 2016-02-19T17:13:20Z tag:blog.case.edu,2016:1618.36699 Once again it's time to go over a few fundamental points regarding the proper submission of interlibrary loan requests, using... Citations Features Recommendations case cwru Case Western Case Western Reserve University <p>Once again it's time to go over a few fundamental points regarding the proper submission of interlibrary loan requests, using the forms provided in the KSL ILLiad site. Below are some of the most significant of these...</p> <p><strong>*</strong> Requesting an <strong>ARTICLE</strong>:<br /> <strong>--</strong> Use the "Journal Article" form primarily, for requesting an article from a scholarly journal, serial, or newspaper.<br /> <strong>--</strong> Enter appropriate information into all marked "required" fields, providing adequate information to identify the article needed.<br /> <strong>--</strong> Clearly cite the publication title--please avoid abbreviations, for quicker processing.<br /> <strong>--</strong> Clearly cite the article title and author, if possible.<br /> <strong>--</strong> Indicate the volume number, the issue number (if available), the date (the month or quarter, and the year--<em><strong>always required</strong></em>), and the inclusive pages (if available).<br /> <strong>--</strong> Please avoid using "unknown" in the data fields, as much as possible (especially for the "article title"), and note that we cannot process your request if the "journal title" is indicated as "unknown".<br /> <strong>--</strong> Please be aware that there are specialized copy request forms also available: "Book Chapter", "Conference Paper", etc.</p> <p><strong>*</strong> Requesting a <strong>BOOK</strong>:<br /> <strong>--</strong> Use the "Book" form primarily, for requesting (you guessed it) a book, any other monograph type, or a <strong><u>music score</u></strong>).<br /> <strong>--</strong> Enter appropriate information into all marked "required" fields, providing adequate information to identify the loan item needed.<br /> <strong>--</strong> Clearly cite the author or editor (if available), title (required), publisher and publication date.<br /> <strong>--</strong> Clearly indicate the edition you need--this is <em><strong>absolutely required</strong></em> if you also specify that you will not accept an alternate edition.<br /> <strong>--</strong> Please be aware that there are specialized loan request forms also available: "Report", "Thesis", etc.<br /> <strong>--</strong> Please do NOT use the "Other (Misc. Loan)" form for ordinary loan requests, including <strong><u>music scores</u></strong>)--it is intended specifically for Audio-Visual materials, Microfilm, Journal Loans, Mixed-Media, etc.</p> <p><strong>*</strong> All Request Forms:<br /> <strong>--</strong> The source of your citation and any additional notes are always helpful to ILL staff, and every form includes fields where you may enter such information.<br /> <strong>--</strong> Providing a verified OCLC Number, ISSN (for serials), or ISBN (for books) in the corresponding fields is also quite useful in expediting the processing of your request.</p> <p>Another "boring" but occasionally necessary blog entry -- sorry about that, folks. </p> <p>Questions or concerns about ILLiad or ILL services in general? Please contact the Kelvin Smith Library ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu">smithill@case.edu</a>.</p> OhioLINK Loans & ILLiad Duplicate Requests 2016-01-19T16:59:38Z 2016-01-19T21:10:19Z 2016-01-19T21:10:19Z tag:blog.case.edu,2016:1618.36676 Use of OhioLINK for loans prior to considering ILLiad is an issue that has been addressed in this blog on... Policies Recommendations Services case cwru Case Western Case Western Reserve University <p>Use of OhioLINK for loans prior to considering ILLiad is an issue that has been addressed in this blog on many previous occasions, in one context or another (starting with the most recent): <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2015/04/20/essential_illiad_vs_ohiolink" target="_blank">April 20, 2015</a>,<a href="http://blog.case.edu/carl.mariani.KSLILLiad/2014/10/23/ohiolink_loans_vs_illiad_loans_at_ksl" target="_blank">October 23, 2014</a>, <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/12/08/alternative_request_forms_resources" target="_blank">December 8, 2009</a>, <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/12/18/illiad_loans_vs_ohiolink_loans_local_checkouts" target="_blank">December 18, 2008</a>, <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2008/11/19/checking_local_ohiolink_holdings_first" target="_blank">November 19, 2008</a> Now let's take the opportunity to examine it from a new angle--i.e., how we deal with it from the standpoint of optimal and reasonable service value.... </p> <p>When processing loan requests submitted to ILLiad by KSL users, ILL staff routinely verify the availability of books (and other returnables) in the Kelvin Smith Library collections (including our satellite locations) and those of other CWRU campus library system locations, as well as in OhioLINK.<br /> <br /> The ILLiad staff client (our "work-horse") itself is linked to the university's joint library catalog (and consequently to OhioLINK and SearchOhio), as well as to the OCLC WorldCat database. By virtue of this arrangement, ILL staff are alerted to the possible availability of requested items in our own library collections (including KSL and other campus locations) and in those of all other OhioLINK members--all during the initial holdings search process.</p> <p>In such cases where we have determined that a title is ostensibly available through the OhioLINK resource (and in nearly all cases not needing to be obtained through an ILLiad transaction), ILL staff may take one of the following actions...</p> <p><strong>*</strong> Cancel the original ILLiad request if it has been determined that copies are available for request in OhioLINK, in the edition specified or alternate editions (if the indicated as acceptable by the user).<br /> <strong>*</strong> Cancel what is essentially a "duplicate" in ILLiad, if the identical item is ascertained to have already been requested from OhioLINK, as verified in the patron's circulation account.<br /> <strong>*</strong> At our discretion, process a loan request through traditional ILL (ILLiad) when <strong>ONLY ONE</strong> copy is available in OhioLINK, in case that copy is found to be missing and thus the request cannot roll over automatically to another consortium member library.<br /> <strong>*</strong> At our discretion and as a case-by-case courtesy, process a loan request through traditional ILL (ILLiad) when a local (CWRU campus library-owned) copy <em><strong>appears to be available</strong></em> and blocks one's ability to submit a direct OhioLINK request (usually when another location's copy is classed as Reference or designated for Course Reserve).</p> <p>Cancellation messages that we send out from ILLiad will explain our actions in fair detail, and direct you to the appropriate URL for the <a href="http://olc1.ohiolink.edu/search/" target="_blank">OhioLINK</a> resource (often also including specifically the available copy holdings, as well as the direct link to the relevant catalog record page). All this will facilitate your access to OhioLINK online borrowing, which also invariably offers you a more flexible loan period and renewal policy than is typical of traditional interlibrary loan transactions.</p> <p>If you have any questions or concerns about OhioLINK and ILLiad services, contact the KSL ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu?subject=OhioLINK vs. ILLiad Question">smithill@case.edu</a>.<br /> </p> Assorted End-of-Year Reminders 2015-12-10T19:39:31Z 2015-12-10T19:57:37Z 2015-12-10T19:57:37Z tag:blog.case.edu,2015:1618.36647 Once again, here is a short list of routine reminders for submitting your requests in ILLiad. I realize this it... Citations Features Recommendations case cwru Case Western Case Western Reserve University <p>Once again, here is a short list of routine reminders for submitting your requests in ILLiad. I realize this it not exactly ending the year with at 'BANG', but then again, sometimes 'you gotta do what you gotta do'--</p> <p><strong>*</strong> Do not attempt to enter full citation strings into any single request field; please break down and enter the separate components and type them into their corresponding specific individual fields.<br /> <strong>*</strong> When entering an OCLC accession number into its respective field, please type in only one per request form; additional prospective OCLC numbers may be specified in the 'Notes' field.<br /> <strong>*</strong> Please use OCLC numbers with numerous (rather than few) holdings, if possible; this is preferred, for a greater probability of obtaining materials through ILL.<br /> <strong>*</strong> Please use legitimate OCLC numbers, (i.e., that have been obtained as a result of actual OCLC WorldCat searches); other numbers (such as ISSN, ISBN, LC Call Number) are to be entered in their own corresponding request field.<br /> <strong>*</strong> Similarly, when entering an ISSN or ISBN into its own respective field, please type in only one per request form; additional such numbers may be specified in the 'Notes' field.<br /> <strong>*</strong> When providing ISSN's or ISBN's, please enter only legitimate, properly-formatted such numbers into their corresponding field; no other forms of citation identification number should be used in their place.<br /> <strong>*</strong> 'Other (Misc.)' form is to be used for requesting special loans only; do not enter full citations for articles, book chapters, conference papers, etc, or for any regular loan-type for which a request for otherwise already exists.<br /> <strong>*</strong> Last, but not least -- please avoid entering abbreviated and ambiguous titles.</p> <p>Though a little off-topic, a couple more timely reminders worth putting out there...</p> <p><strong>*</strong> Return all your loans on time (KSL, OhioLINK, ILLiad), to avoid loss of ILL (and regular) borrowing privileges.<br /> <strong>*</strong> Keep your regular library fines at $15.00 or below (or, better yet, pay them off entirely), also to avoid loss of ILL (and regular) borrowing privileges.</p> <p>To keep this entry short, it is simply worth mentioning that all these points have been addressed in greater detail elsewhere throughout this blog. So, I don't think I need to provide the rationale behind any of these here or now. Thanks to all ILL users for their cooperation when using ILLiad and all KSL services.</p> <p>As always, if you have any questions or concerns, please contact KSL ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu">smithill@case.edu</a>.</p> Keeping Your ILLiad User Information Current -- A Reprise 2015-11-23T16:24:59Z 2015-11-18T17:21:26Z 2015-11-18T17:21:26Z tag:blog.case.edu,2015:1618.36632 Just sending out another long-overdue reminder for everyone to be sure all the information in their ILLiad profiles is being... Features Policies Recommendations Services case cwru Case Western Case Western Reserve University <p>Just sending out another long-overdue reminder for everyone to be sure all the information in their ILLiad profiles is being kept up-to-date. This topic was previously addressed in my entry published on <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2010/06/28/keeping_your_illiad_user_information_uptodate" target="_blank">June 28, 2010</a>, so it's time to talk a little more about it again...</p> <p>A Quick Run-Through of Profile Points--</p> <p><strong>*</strong> <strong>Username</strong> - this is permanently associated with your account from the time you create it, and cannot be changed; it also can never be re-used in another account.<br /> <strong>*</strong> <strong>Name (First, Last)</strong> - whenever you change this (e.g., due to change in marital status), we recommend you also update it in likewise your ILLiad account.<br /> <strong>*</strong> <strong>Phone Number</strong> - we rarely contact patrons by phone, but we still recommend you keep this up-to-date, anyway.<br /> <strong>*</strong> <strong>E-mail Address</strong> - it is very important that you keep this current (and properly formatted), and make sure it is an account where you regularly check your messages; this is our primary means of keeping in touch with our users.<br /> <strong>*</strong> <strong>Address</strong> - it is probably a good idea to keep this updated, especially if you are enrolled as a Distance Ed Graduate student (Doctor of Management) receiving courier delivery of loans (home or business), or Faculty signed up for campus delivery (to departmental drop-off site); otherwise, ILL service does not send regular notifications by mail.<br /> <strong>*</strong> <strong>Status</strong> - please keep this updated in accordance with your status in the university at all times.<br /> <strong>*</strong> <strong>Department (or Major)</strong> - this should also be always kept up-to-date; more about university departments, below...</p> <p><strong>**</strong> Departments that have changed their names, recently or not-so-recently (and which you may want to update in your profile, if applicable), for example:<br /> EARTH, ENVIRONMENTAL & PLANETARY SCIENCES -- formerly GEOLOGICAL SCIENCES<br /> MATHEMATICS, APPLIED MATHEMATICS AND STATISTICS -- formerly MATHEMATICS (including STATISTICS)<br /> PSYCHOLOGICAL SCIENCES -- merger of PSYCHOLOGY and COMMUNICATION SCIENCES<br /> RELIGIOUS STUDIES -- formerly RELIGION<br /> THEATER and DANCE -- now two separate departments</p> <p><strong>**</strong> Departments served by a campus library system other than Kelvin Smith Library for ILL purposes (and which will not appear in our own ILLiad registration list)...<br /> <strong>--</strong> If you no longer are affiliated with the university through the College of Arts and Sciences, the Case School of Engineering, the Weatherhead School of Management, or a central administrative department.<br /> <strong>--</strong> If you have transferred to a department in the Mandel School of Applied Social Sciences, the School of Law, the School of Medicine, the School of Nursing (except students), the School of Dental Medicine, or any of various interdisciplinary health science-related programs.<br /> <strong>--</strong> Under the two circumstances described immediately above, we ask that you discontinue using your KSL ILLiad account, and set up a new account at one of these sites for all future ILL service needs, as appropriate: <a href="http://cwru.hosts.atlas-sys.com/illiad/MSASS/logon.html" target="_blank">MSASS Harris Library</a> <a href="http://cwru.hosts.atlas-sys.com/illiad/LAW/logon.html" target="_blank">LAW Library</a> <a href="https://chsl.hosts.atlas-sys.com/illiad/" target="_blank">Cleveland Health Sciences Library</a><br /> <strong>--</strong> This topic was previously discussed in my entry for <a href="http://blog.case.edu/carl.mariani.KSLILLiad/2009/08/07/which_illiad_site_or_ill_service_point_to_use" target="_blank">August 7, 2009</a>, and is also addressed in our <strong>FAQ</strong> Page regarding <a href="http://cwru.hosts.atlas-sys.com/illiad/ILL/FAQ.html#whocan" target="_blank">Who Can Use ILLiad?</a></p> <p>For further explanation on keeping your ILLiad account current, please view our <strong>Customer Help</strong> Page section on <a href="http://cwru.hosts.atlas-sys.com/illiad/ILL/CustomerHelp.html#changeui" target="_blank">Changing Your User Information</a>.</p> <p>Though it's a topic for another time (and has also been discussed elsewhere in this blog), we always recommend that you change your ILLiad password regularly, paying attention to the usual security considerations. More on this may also be found at our <strong>Customer Help</strong> Page section on <a href="http://cwru.hosts.atlas-sys.com/illiad/ILL/CustomerHelp.html#changepw" target="_blank">Changing a Password</a>.</p> <p>If you have further questions or concerns, please feel free to contact KSL ILL staff by phone at 216-368-3463 or 216-368-3517, or by e-mail at <a href="mailto:smithill@case.edu?subject=Question About My KSL ILLiad Account">smithill@case.edu</a>.</p> We Can Clone -- and So Can You! 2015-10-14T21:27:28Z 2015-10-14T19:29:11Z 2015-10-14T19:29:11Z tag:blog.case.edu,2015:1618.36587 One of the new features of the latest version of ILLiad--which some of you may have already noticed--is that it... Citations Features Recommendations Services case cwru Case Western Case Western Reserve University <p>One of the new features of the latest version of ILLiad--which some of you may have already noticed--is that it now allows users to submit essentially identical request transactions of those previously entered on the same account, <em>with just a single click</em>. Please allow me to elaborate on some "best practices" suggestions on how to put this function to use...</p> <p>"Cloning" is basically replicating an existing ILLiad transaction with most of the original details left intact. For example, the "Notes" field is not copied in the same way as author, title, date, etc., would normally be. Cloning also may be initiated from any request record regardless of its current status. "Re-submitting" a request is similar, but can only be done from a transaction that has been cancelled.</p> <p>Now, a few words on the differences between <strong>Cloning</strong> and <strong>Re-submitting</strong>, and how they should be implemented:</p> <p><strong>Cloning</strong> creates an entirely new record with a new transaction number assigned. It should be applied when you need material that has previously been obtained for you, such as a book received but already returned or an article delivered electronically but already past its expiration. It should not be used simply to enter simultaneous duplicate requests, as these are normally cancelled by ILL staff as a matter of policy. </p> <p><strong>Re-submitting</strong> resurrects an existing cancelled record, with the original transaction number retained (and hence also the original creation date in its tracking history). We strongly recommend that you only use this process in response to a recent cancellation, in which we have advised you to provide corrections or amendments to your original citation. We prefer that you re-submit a corrected transaction that was created within the past two or three months--in case of a more "dated" cancellation, it is better simply to "clone" the request.</p> <p>The above options refer to the "patron-initiated" public functionality of the ILLiad system. Of course, this is also an action that may be performed by ILL staff on behalf of our patrons. In fact, we also have the capability to "clone" a request from one user to another. We are, however, obligated to keep copyright and cost-related consideration into account, and must conscientiously monitor any unreasonable excess in the implementation of this function. We appreciate the judicious use of this convenient feature by you our users, and hope this information is helpful to your research needs.</p> <p>For more detailed information regarding cloning and re-submitting ILLiad request transactions, please visit the following <strong>Customer Help Page</strong> locations:<br /> <a href="http://cwru.hosts.atlas-sys.com/illiad/ILL/CustomerHelp.html#vclone" target="_blank">Clone a Request</a><br /> <a href="http://cwru.hosts.atlas-sys.com/illiad/ILL/CustomerHelp.html#vresc" target="_blank">Re-submit a Request</a></p> <p>If you have further questions or concerns regarding ILL services and the ILLiad cloning function, please contact us, by phone at (216) 368-3463 or (216) 368-3517, or by e-mail at <a href="mailto:smithill@case.edu?subject=Question About Cloning ILLiad Requests">smithill@case.edu</a>.</p>
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