Q. What is the “Freeze Holds” option in My Account?

Answer

The "Freeze Hold" option essentially allows you to “pause” the progress of a hold request and let others “cut” in front of you in line for an item.  It’s useful if you won’t be able to pick up a hold that might be fulfilled during an inconvenient time; you can avoid losing your place in the hold queue or missing your item.

 

To Freeze a Hold:

1.       Log in to My Account and view your existing holds. 

2.       You’ll see a “Freeze” column with check boxes for each request.  Check the box(es) and select “Update List."  Then confirm your decisions.

 

Holds remain frozen until you choose to remove the freeze.  A hold cannot be frozen if the item is already on the hold shelf, in transit, is a Link+ item or otherwise paged to fulfill your request.   

  • Last Updated Oct 25, 2017
  • Views 899
  • Answered By Margaret Yamasaki

FAQ Actions

Was this helpful? 2   0
https://answers.sjlibrary.org/faq/149077
answers.sjlibrary.org
crawl=CC-MAIN-2019-13
22263
application/http; msgtype=response
sha1:GMXMH2DBXZJPEZ62IAKP4MK6INDQJ7TJ
<urn:uuid:a8783cc3-e5b9-4e9e-b66f-3db43f8db9ee>
2019-03-27T00:41:00Z
18.206.11.185
text/html
sha1:67M76UWV7V4CSJRMYDSJXQQLUGJ5DYZ5
<urn:uuid:a6e2cfc6-e3ee-4f21-be29-1ac162c927ee>
https://answers.sjlibrary.org/faq/149077
response
<urn:uuid:6ddcfe87-50e7-43cf-8c16-fcc6e65ec6de>
isPartOf: CC-MAIN-2019-13
publisher: Common Crawl
description: Wide crawl of the web for March 2019
operator: Common Crawl Admin (info@commoncrawl.org)
hostname: ip-10-30-226-49.ec2.internal
software: Apache Nutch 1.15 (modified, https://github.com/commoncrawl/nutch/)
robots: checked via crawler-commons 0.11-SNAPSHOT (https://github.com/crawler-commons/crawler-commons)
format: WARC File Format 1.1
conformsTo: http://iipc.github.io/warc-specifications/specifications/warc-format/warc-1.1/