Urbana Free Library - My Card http://urbanafreelibrary.org/categories/my-card en Return Items http://urbanafreelibrary.org/my-card/return-items <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p><img alt="Man returning materials into the book drop at the Circulation Desk." class="image-medium" src="/sites/default/files/styles/medium/public/page/files/images/2012/10/22/return_items.jpg" style="width: 159px; height: 220px; margin: 4px 6px; float: right; " />You can return most items in the bins located at either end of the circulation desk, in the lobby, and in the parking lot. Anything you place in the parking lot return bin before the library opens will be checked in as if it were returned the previous day.</p> <p>Kits, eReaders, and board games must be returned in person to the service desk from which they were checked out.</p> <h2>Late Fees</h2> <ul> <li>eReaders - $1.00 per day</li> <li>DVDs, CD-ROMs, and Exploration Kits - 50¢ per day per item</li> <li>Everything else in the Adult &amp; Teen collection and interlibrary loans - 20¢ per day per item</li> <li>Everything else in the Children's collection - 10¢ per day per item</li> <li>The maximum fine is $20.00 for an eReader, $5.00 for a paperback book or magazine, or $10.00 for other items.</li> </ul> <p>We also charge fees for the replacement of long overdue materials, damaged materials, and items returned with missing contents. Please note: Library fees of $25.00 and higher will be referred to a collection agency.</p> </div></div></div> Tue, 28 Aug 2012 18:15:47 +0000 hsinclair 31 at http://urbanafreelibrary.org http://urbanafreelibrary.org/my-card/return-items#comments Borrow Items http://urbanafreelibrary.org/my-card/borrow-items <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>You can check out items or pick up hold requests at Circulation Services on the main floor of the library.</p> <h2>Quantity Limits</h2> <table style="width: 100%;" border="1" cellpadding="1" cellspacing="1"> <thead> <tr> <th scope="col"> </th> <th scope="col">Adult &amp; Teen Collection</th> <th scope="col">Children's Collection</th> </tr> </thead> <tbody> <tr> <td style="text-align: left;">Books on Disc</td> <td>5</td> <td>5</td> </tr> <tr> <td style="text-align: left;">Music CDs</td> <td>20</td> <td>20</td> </tr> <tr> <td> <p style="text-align: left;">DVDs (combined educational &amp; entertainment)</p> </td> <td>10</td> <td>10</td> </tr> <tr> <td style="text-align: left;">CD-ROMs</td> <td>n/a</td> <td>5</td> </tr> <tr> <td style="text-align: left;">Exploration &amp; Learning Kits</td> <td>n/a</td> <td>1</td> </tr> <tr> <td style="text-align: left;">eReaders</td> <td>1</td> <td>n/a</td> </tr> </tbody> </table> <p>DVDs, CD-ROMs, and Kits cannot be checked out on a child's card. eReaders can be checked out only on adult and high school cards issued by The Urbana Free Library.</p> <h2>Loan Periods and Renewals</h2> <table style="width: 100%;" border="1" cellpadding="1" cellspacing="1"> <thead> <tr> <th scope="col"> </th> <th scope="col">Loan Period</th> <th scope="col">Maximum Renewals</th> </tr> </thead> <tbody> <tr> <td style="text-align: left;">Books (older)</td> <td>4 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">Books (new &amp; bestsellers)</td> <td>2 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">Audiobooks (older)</td> <td>4 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">Audiobooks (new)</td> <td>2 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">Exploration &amp; Learning Kits</td> <td>4 weeks</td> <td>0</td> </tr> <tr> <td style="text-align: left;">Magazines</td> <td>2 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">Music CDs</td> <td>2 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">Educational DVDs</td> <td>2 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">CD-ROMs (Children's)</td> <td>2 weeks</td> <td>2</td> </tr> <tr> <td style="text-align: left;">Entertainment DVDs</td> <td>1 week</td> <td>2</td> </tr> <tr> <td style="text-align: left;">eReaders</td> <td>2 weeks</td> <td>2</td> </tr> </tbody> </table> <p>You can renew items in person, by calling Circulation Services at 217-367-4057, or by accessing your <a href="https://cucatalog.org/polaris/logon.aspx?ctx=6.1033.0.0.7&amp;Header=1" target="_blank">account online</a>. Except for Kits, any item may be renewed unless it is requested by another borrower.</p> <p>You will not be able to check out any items if there are fees higher than $5.00 on your account.</p> <h2>Interlibrary Loan</h2> <p>Urbana Free Library cardholders can use interlibrary loan to borrow books and articles from outside of CU Catalog.</p> <p>The library charges $5.00 each for books or articles loaned by out-of-state public libraries and $20.00 each for books or articles loaned by out-of-state academic libraries, special libraries, and in-state libraries known to charge.</p> <p>Late fees for books loaned from outside the CU Catalog are 20¢ per day.</p> <h2>Supplemental Delivery to Clark-Lindsey Village, Canterbury Ridge, and Prairie Winds Retirement Communities</h2> <p>Library cardholders who live in Clark-Lindsey Village, Canterbury Ridge, and Prairie Winds may also use our supplemental delivery service. With this service, you may either visit the library and check out materials here, or place items on hold through the online catalog or over the phone and we will deliver them to you once a week.</p> <p>If you already have a library card from The UFL and would like to be added to the supplemental delivery list, please call Circulation Services at 217-367-4057.</p> <p>If you do not yet have a library card, stop by Circulation Services on the main level of the library to register. Information about The Urbana Free Library and library card applications are also available from the activity director of your retirement community.</p> </div></div></div> Tue, 28 Aug 2012 18:09:15 +0000 hsinclair 29 at http://urbanafreelibrary.org http://urbanafreelibrary.org/my-card/borrow-items#comments My Account http://urbanafreelibrary.org/my-card/my-account <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p style="text-align: center; "><a href="#not">Notification</a><strong>  </strong>|<strong>  </strong><a href="#elf">Library ELF</a></p> <p>You can access your library account 24 hours a day via <a href="https://cucatalog.org/polaris/logon.aspx?src=https%3a%2f%2fcucatalog.org%2fpolaris%2fpatronaccount%2fdefault.aspx%3fctx%3d6.1033.0.0.7&amp;ctx=6.1033.0.0.7" target="_blank">CU Catalog</a>. You will need to enter the barcode number printed on your library card and your password (generally the last four digits of the phone number you provided), or you can create a username for easier login.</p> <!--break--><p>Once you are logged in, you can:</p> <ul> <li>See due dates for all items on your account.</li> <li>View fines on your account.</li> <li>Request renewal of items.</li> <li>Place new hold requests.</li> <li>View the status of current hold requests.</li> <li>Update your password, telephone number, or email address.</li> <li>Create or update a username.</li> <li>Save and manage reading lists.</li> <li>Save favorite searches and have new results emailed to you.</li> </ul> <p>Having problems accessing your library account? Here are some suggestions:</p> <ul> <li>Make sure you have the minimal level of cookies enabled.</li> <li>If you are using stored passwords on your computer, try retyping your password manually.</li> <li>On the login page, press CTRL+F5 to refresh and try again.</li> </ul> <p>If you still are unable to access your account after trying all of the above suggestions, please call Circulation Services at 217-367-4057.</p> <h2 id="not">Notification</h2> <p>You can receive notification by email, phone, or text when hold requests arrive or when items are overdue. (Your carrier's charges will apply if you choose to receive text message notification.) You can change your method of notification through your online account, in person at Circulation Services on the main floor of the library, or by calling 217-367-4057. Email and text notifications to children below grade six must go to a parent or guardian.</p> <p>Having problems receiving email notices for hold requests and overdue reminders? Here are a few tips:</p> <ul> <li>Check your Spam folder. If necessary, add <a href="mailto:circulation@tufl.info?subject=Email%20from%20My%20Account%20Page">circulation@tufl.info</a> to your address book to ensure your email provider recognizes it as a legitimate address.</li> <li>Check your library account online or ask Circulation Services to make sure we have your current email address.</li> </ul> <p>Failure to receive a courtesy or overdue notice does not constitute cause for removal or reduction of fees. To avoid late fees, please check the due dates stamped on each item to make certain your materials are returned on time.</p> <h2 id="elf">Library ELF</h2> <p>Trying to keep track of all those items checked out by your children? Want a reminder before your library materials are due? Anxiously awaiting the arrival of your hold requests? <a href="https://libraryelf.com/" target="_blank">Library ELF</a> can help you.</p> <p>With Library ELF, you can receive and view:</p> <ul> <li>Email and/or RSS alerts before items are due.</li> <li>Email and/or RSS alerts on overdues and hold requests.</li> <li>Cell phone text messages for holds. (Your carrier's charges will apply.)</li> <li>A consolidated list of your and your family’s loans and holds.</li> <li>Consolidated information for cards from multiple libraries on one account (ELF may assess a fee for inclusion of U of I or libraries other than The Urbana Free Library or Champaign Public Library).</li> <li>Due dates of library materials in a convenient calendar format.</li> </ul> <p>To sign up:</p> <p>Visit <a href="http://www.libraryelf.com/" target="_blank">Library ELF</a> and click on the Sign Up link to create your ELF account. Library ELF is free for Urbana cardholders. You will be required to enter your name, email address, library card number(s), and any corresponding passwords.</p> <p>Please Note:</p> <ul> <li>Library ELF is an independent service not affiliated with The Urbana Free Library. Users must submit personal information, including library card numbers, to an independent company and do so at their own option and risk.</li> <li>For more information please read Library ELF’s privacy policy and FAQ before signing up for the service.</li> <li>Any interruption in ELF service does not excuse participants from late fees when materials are returned late.</li> </ul> </div></div></div> Tue, 28 Aug 2012 17:46:16 +0000 hsinclair 28 at http://urbanafreelibrary.org http://urbanafreelibrary.org/my-card/my-account#comments Get a Card http://urbanafreelibrary.org/my-card/get-card <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p style="text-align: center; "><a href="#nores">Non-Residents</a>  |  <a href="#norespro">Non-Resident Property Owners</a><br /><a href="#reci">Reciprocal Borrowers</a>  |   <a href="#age">Businesses and Agencies</a></p> <p><img alt="Woman checking out books at the Circulation Desk." class="image-medium" src="/sites/default/files/styles/medium/public/page/files/images/2012/10/22/circ_desk_check_out.jpg" style="width: 217px; height: 170px; margin: 6px; float: right; " /></p> <p>If you live within the City limits of Urbana, you are eligible for a free library card. To get a card, come to Circulation Services on the main level of the library and present a photo ID and proof of your current Urbana residence, such as a bill addressed to you and postmarked within the last 30 days. Library cards for residents are valid for three years from the date of issue.</p> <p>There are no age restrictions for library card applicants, but a parent or guardian must co-sign the card of any child who has not yet entered grade six. A child who has entered grade six but not yet entered grade nine can get a middle-school card with reduced checkout limits.</p> <p>You must apply for, carry, and use your own library card. You are responsible for all use of your card. If you lose your library card, please contact Circulation Services immediately at 217-367-4057.</p> <h2 id="nores">Non-Residents</h2> <p>If you live in the Urbana School District but outside the City limits, it means that you do not pay the tax that supports the library. You are eligible to get a non-resident library card, but you will be required to pay a tax-substitute fee. This fee, which is determined by calculating the yearly amount of library tax your property would owe if it were within the city limits, allows all members of your household to receive their own library cards. For more information about non-resident cards and fees, call Circulation Services at 217-367-4057.</p> <p>Non-resident library cards can be issued for a one-year period or a four-month period.</p> <h2 id="norespro">Non-Resident Property Owners</h2> <p>If you do not live in Urbana but own property within the City limits, you are eligible for a free library card. One card may be issued per parcel of property to the person whose name appears on the current tax bill. </p> <p>Non-resident property owner cards are issued for three years and carry all the privileges of resident cards.</p> <h2 id="reci">Reciprocal Borrowers</h2> <p>If you live in Illinois and have a valid card at your home library, you are allowed reciprocal borrowing privileges at The Urbana Free Library. To register your card in Urbana, bring your current library card and a photo ID to Circulation Services. Please apply at a time when your home library is open, as we will need to call your library in order to complete your registration. View a copy of our <a href="/sites/default/files/page/attachments/2012/10/Q%26A_brochure_0512.pdf" target="_blank" title="Reciprocal Borrower Questions">Reciprocal Borrower Questions</a> brochure.</p> <p>Reciprocal cards are valid for either one year, or until your home library card expires, whichever is shorter.</p> <h2 id="age">Businesses and Agencies</h2> <p>A business or agency that occupies property within the City limits of Urbana is eligible for a free library card. To apply for a card, print a copy of our <a href="/sites/default/files/page/attachments/2012/10/Library%20Cards%20for%20Businesses%20and%20Agencies.pdf" target="_blank" title="Library Cards for Businesses and Agencies">Library Cards for Businesses and Agencies</a> brochure or call the Director of Circulation Services at 217-367-4057.</p> <p>Library cards issued to Urbana businesses and agencies are valid for three years from the date of issue.</p> </div></div></div> Tue, 22 May 2012 21:04:28 +0000 digital.media 7 at http://urbanafreelibrary.org http://urbanafreelibrary.org/my-card/get-card#comments
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