Accessibility statement

This website is run by the Avon and Somerset Police. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages have a poor colour contrast
  • some heading elements are not consistent
  • some images do not have good alternative text
  • some links do not have descriptive or discernible name
  • some iframe content is missing a title

How to request content in an accessible format

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we are not meeting the accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Avon and Somerset Police are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content that is not accessible is outlined below with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed
  • Background and foreground colours do not have a sufficient contrast ratio. This fails WCAG 2.1 AA. We plan to fix this January 2021.

Some hidden/closed aria elements contain focusable content. This fails WCAG 2.1 AA. We plan to fix this January 2021.

Some links do not have a discernible name. This fails WCAG 2.1 AA. We plan to fix this January 2021.

Some Heading elements are not in a sequentially-descending order. This fails WCAG 2.1 AA. We plan to fix this January 2021.

Some <frame> or <iframe> elements do not have a title. This fails WCAG 2.1 AA. We plan to fix this January 2021.

Some image elements do not have [alt] attributes. This fails WCAG 2.1 AA. We plan to fix this January 2021.

Disproportionate burden

Not applicable.

Content that is not within the scope of the accessibility regulations

We are currently undertaking our initial accessibility audit and will list content below which does not comply with WCAG success criterion.

PDFs and other documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out by a third-party testing tool.

What we are doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on 23 September 2020. It was last updated on 28 September 2020.

Experiences

All the staff have been so friendly and welcoming, and very kind. I was supported from the very first contact, and overall, could not have gone through the past few years without this wonderful service.  A major asset to our NHS service, and one that I hope is able to reach as many individuals as need it.
https://www.thebridgecanhelp.org.uk/accessibility-statement/
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