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Library Service Updates: Home

State-wide OhioLINK and SearchOhio delivery delays

The State Library of Ohio, which manages and coordinates the delivery of materials between libraries, recently switched delivery vendors. The new courier, STAT Courier Service, Inc., is facing a severe backlog of delivery items to libraries across the entire state, including the Jessica R. Gund Memorial Library at Cleveland Institute of Art. We have been in regular communication with OhioLINK about our concerns with delays. The State Library of Ohio and STAT Courier Service, Inc. are working to resolve this issue as fast as possible.

 

How long will it be until the books I ordered come in? or

How long until the CIA book I need gets returned?

Unfortunately, we are unable to answer these two questions. Our hope is that we will begin to see regular deliveries before the beginning of the semester. Please be assured that all involved parties are working as hard as possible to resolve this issue.

 

What are my options while I wait? 

Please contact the library to help you identify an ebook version or a print copy at a library you can visit in person. Use the chat service during the library's open hours or email us anytime.

Please check back for updates regularly and thank you for your patience!

last update: July 30, 2021

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Library Access Information

Visitors are now permitted in the Jessica R. Gund Memorial Library during our open hours below. 

Anyone who is not a current CIA student or employee must sign in at the circulation desk with a library staff member before using the library.


All library users must continue wearing face coverings per CIA safety guidelines.

See our Important Policy + Service Changes for the library's COVID-19 updates to policies and services.
https://researchguides.cia.edu/updates
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