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Disability support

Introduction

UCL Library Services is committed to ensuring that users with a disability are able to take full advantage of our facilities and are not disadvantaged in any way. This page is aimed at helping to make staff and students aware of what facilities are available from the library in order to remove any disadvantages, what potential problems may occur due to the physical layout and regulations of the library and how UCL Library Services staff can assist to circumvent these problems.

Emergency evacuation of UCL Libraries for users with mobility difficulties

In general, during a fire alarm, lifts within the affected area should never be used.

UCL Main Library
UCL Science Library
Other UCL Libraries

For information about fire evacuation for users with mobility difficulties, please contact the Library's Department Safety Officer

For information about fetches and other services to help mitigate the difficulties caused by the Library buildings, please contact the Library Support Officer for Users with Disabilities

Physical Access to the Library and its collections

Although UCL endeavours to ensure that its facilities are available to all, the physical layout of the buildings UCL's Libraries inhabit may cause problems for people with mobility difficulties or who use a wheelchair. For information about fetches and other services to help mitigate the difficulties caused by the Library buildings, please contact the Library Support Officer for Users with Disabilities

The list below sets out the particular problems in specific sites regarding:

  • entrance access
  • available toilet facilities
  • whether any of the collections held by the library are kept in inaccessible situations

It can be assumed that sites not mentioned in this list are accessible, either via lifts and ramps or through level access walk ways. However, please check the above notes on emergency evacuation, especially if you need to use a wheelchair at all times. Fire and Safety regulations may prevent access, even where physically possible.

If you require more specific details about a UCL library or collection, please contact the Library Support Officer for Users with Disabilities

UCL Main Library
UCL Science Library
UCL Institute of Archaeology Library
UCL Institute of Neurology, Queen Square Library
UCL School of Pharmacy Library

Additional services and facilities for users with a disability

Below is an alphabetical list of some examples of the additional services we offer to users (both UCL members and external visitors) who may benefit from a more flexible approach to our standard procedures and rules. The list also includes details of other useful facilities which are available and how to access them.

Access for study assistants or carers
Alternative format information leaflets
Computing facilities
Explore Access Points with large format keyboards and screens
Extended loan periods
Fetches
Induction loops
Issue of reference items for use in SEnIT Suite
Orientation tours
Photocopying assistance
Postal loans
Reading lists and database searches
Visual magnifiers

We are always looking to add to this list and welcome further suggestions and feedback. Please contact the Library's Disabilities officer to make suggestions, ask for information or if you have any individual requirements not covered here.

Useful contacts

Head of Membership / Library Disabilities Support Officer:

Contact details for UCL Student Disability Services are:
http://www.ucl.ac.uk/library/disabled-users
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