Wikis Are Coming: An In-Depth Exploration of Using Wikis in Documentation — Interview with Katriel Reichman (Israel)

In this podcast, Katriel Reichman, a technical writer at Method M in Jerusalem, Israel, talks in-depth about how to use wikis for documentation.

Here are the topics covered in the podcast:

  • When to use wikis instead of traditional help authoring tools
  • The best projects for wikis
  • Challenges with wikis
  • The ongoing nature of wiki projects
  • Tampering with user contributions
  • Exporting wiki content to other formats
  • Complaints from users about wikis
  • Insightful contributions from users through wikis
  • Recommended wiki tools
  • Dokuwiki, Mediawiki, and SharePoint 2007
  • Getting corporate buy-in for wikis
  • Open source and the threat to technical writers
  • Strategic corporate moves with wikis
  • Technical writing in Israel

The cool Celtic music is from fellow tech writer Harry Miller’s Ceol Miners Band.

Resources Mentioned in the Podcast

About Katriel Reichman

From his bio: Katriel is CEO and founder of Method M Ltd. and is passionate about the benefits of structured authoring solutions, and successfully implementing documentation solutions.

Katriel is the author of the How To Write Winning Documents series and has led implementation of successful documentation automation solutions. He is the leader of the popular Method M DITA Immersion Workshops.

Prior to Method M, he founded, owned and managed a technical document company with more than 30 in-house document professionals and developed a series of highly successful software applications for technical writers.

My Skype connection fluctuated a few times during the podcast, just so you know.

About Tech Writer Voices

Tech Writer Voices is a podcast specifically for technical communicators. The weekly show features interviews, conversations, tips, and other information for those who write help content.

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By Tom Johnson

I'm a technical writer working for a gamification company called Badgeville in the Silicon Valley area in California. I'm primarily interested in topics related to technical writing, such as visual communication (video tutorials, illustrations), findability (organization, information architecture), content development (DITA, testing), API documentation (code examples, programming), web publishing (web platforms, Web design) -- pretty much everything related to technical writing. If you're trying to keep up to date about the field of technical communication, subscribe to my blog either by RSS or by email. To learn more about me, see my About page. You can also contact me if you have questions.

10 thoughts on “Wikis Are Coming: An In-Depth Exploration of Using Wikis in Documentation — Interview with Katriel Reichman (Israel)

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  3. Harry Miller

    Very good discussion–I never really understood how cool wikis could be for documentation, but now I think it’s a pretty exciting idea. Also, it was a blast to hear my friends and me playing tunes on your show! :-)

  4. Tom Johnson

    Thanks for letting us play some music from your band. I really enjoy that kind of music. If you ever post new audio content on ceolminers.com, let me know!

  5. Pingback: Wikis in Documentation: Ann Gentle Asks, Can Wikis Stand Alone, or Must They Be Supplements Only? | I'd Rather Be Writing

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