CAN'T CONNECT?

Contact Information

Circulation / Security274-0472
Reference Desk274-0469
Consultant Desk278-1360

Circulation Contact Information

 

Contact Information
Circulation274-0472UL 2116
Billing Questions (8am - 3:30pm)274-0471UL 2116
                   (3:30pm - 11:30pm)274-0641UL 2116
Course Reserve Questions 278-0231UL 2116
Consultant Desk278-1360Fourth Floor
Service and Information Desk274-0469UL 2116

 

Appeal of Charges

If you think the library has made an error or if you have a special situation that made it difficult for you to return or renew materials on time, you may file an appeal. Charges may be upheld, reduced or cancelled. Appeals must be filed within six months of billing.

Please note: Appeals based on not knowing the library rules or the amount of fines, claiming your need was greater than another's, being too busy, being out of town, uncertainty about the due date, failing to receive an overdue notice, or failing to read your e-mail are generally not regarded as valid reasons for cancelling or reducing library charges.

Last updated by jpcooper on 09/08/2014
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