Library Support

Library Support is a dedicated team within the library. We provide a range of services to ensure everyone can access library resources.

Contact the Library Support team

We can work with you to discuss any specific needs or requirements you might have in terms of study space or access to resources.

You can either arrange an appointment time to meet with us, or just drop in during office hours to see if we are free.

Services and support

Once registered, there are many ways we can support you.

Bookable appointment times

Quick queries and first time introductions (30 mins):

  • Monday: 10am, 10.30am, 11am, 11:30am, 12noon, 12.30pm and 2pm, 2.30pm, 3pm, 3:30pm
  • Tuesday: 10am, 10.30am, 11am, 11:30am, 12noon, 12:30pm and 1pm, 1.30pm, 3pm, 3.30pm
  • Wednesday: 10am, 10.30am and 1pm, 1.30pm, 2pm, 2:30pm, 3pm, 3:30pm.
  • Thursday: 10am, 10.30am, 11am, 11:30am, 12noon, 12:30pm and 1pm, 1.30pm, 2pm, 2.30pm, 3pm, 3.30pm
  • Friday: 10am, 10.30am, 11am, 11.30am, 12noon, 12:30pm and 2pm, 2.30pm, 3pm, 3.30pm

To make an appointment, please email your preferred day and time to library-support@bristol.ac.uk. A member of the team will send you a confirmation with the next available date.

Please remember to add this appointment to your calendar. If you need to cancel or change the appointment date, please email the team as soon as possible.

Longer appointments of up to 60 minutes are available by arrangement and we can meet you in an another library as required.

Library Support contacts

Our dedicated Library Support team can discuss individual requirements and answer any questions you have about accessing the library and using our services.

We are always open to suggestions. Don't worry if you aren't sure if we can help, we will pass you on to the relevant team.

Our office is at the front of the Arts and Social Sciences Library (please let us know if you would like to meet in another library). 

Email: library-support@bristol.ac.uk

Tel: +44 (0)117 928 8502 | Internal 88502
Textphone users can call via typetalk: 18001 0117 928 8502

Library Support Coordinator (Dyslexia and Disability)

Mary Lockwood

Library Support Supervisor

Jez Stein

Office hours (Arts and Social Sciences Library)

Monday - Friday, 10 am - 4 pm

Out of office hours, please contact us by email or telephone. We will reply as soon as we are back in the office.

Apply to register or request a service

Create your own alternative formats

SensusAccess automatically converts documents into a range of more accessible formats.

Assistive software

Assistive software is installed on computers across our libraries and study centres.

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