1 Oct 2017

Full-Time SYSTEMS ANALYST (IT SERVICES) – Ngee Ann Polytechnic Library

AdministratorSingapore, Singapore

Job Description

As a Systems Analyst, you will provide IT related services and support to the Lien Ying Chow Library. Your responsibilities will include but are not limited to the following:

*           Day-to-day IT operations in the library which includes software applications, end-point computing devices and smart systems;
*           Ensure IT services follow IT Asset and Service Management processes;
*           Ensure IT systems comply with IT security policies;
*           Innovate systems, workflows and tools to enhance productivity and user experience;
*           Coordinate work and deliverables among functional service owners, project team and external vendors to achieve desired outcomes;
*           Manage IT projects and initiatives;
*           Manage vendors for timely resolution of problems and implementation of new requirements;
*           Work closely with library functional teams and stakeholders on service improvement projects; and
*           Review and implement IT service improvements for IT solutions and processes regularly.

Pre-requisites:
*           At least 3 years of work experience in end-user support, application development, IT service management, IT project management and/or data analytics
*           Possess ITIL v3 foundation certification with working knowledge and experience in IT security, web development platforms and/or business intelligence tools
*           Strong analytical skills, process-oriented and able to manage administrative work requirements
*           Experience working in a library or library systems vendor environment would be an advantage
Check out the details of the position and submit online at https://applyjobs.np.edu.sg. Be part of an institution with that something xtra.

We thank all applicants for their interest. Shortlisted candidates will be notified within 2 – 3 weeks after the closing date.

Job Categories: Academic Libraries, Featured, Lien Ying Chow Library, and Singapore. Job Types: Full-Time.

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