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Spam post showing in unread topics

Community Veteran
Posts: 26,696
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Spam post showing in unread topics

Why is the post "Divorce >>>&&&..." showing in unread topics (general Chat board)? Surely it should have been deleted or moved to a hidden board.

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
5 REPLIES
Browni
Aspiring Hero
Posts: 2,267
Thanks: 771
Fixes: 45
Registered: 02-03-2016

Re: Spam post showing in unread topics

I ended up marking all posts read to get rid of that post last night.
I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Community Veteran
Posts: 26,696
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Re: Spam post showing in unread topics

Link to the post:

Divorce >>>&&& problem ~~~solution +91-8107216603 ...

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 3,273
Thanks: 1,956
Fixes: 73
Registered: 22-02-2016

Re: Spam post showing in unread topics

Looks like the user got banned and the post moved to a hidden board. Not sure if the marking of spam worked in this case though... I can see a number of posts by this user in the spam folder.. maybe the mods could take a quick look?

Frontend Web Developer | www.plus.net

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Moderator
Moderator
Posts: 18,260
Thanks: 2,720
Fixes: 216
Registered: 06-04-2007

Re: Spam post showing in unread topics

There were 8 posts by this user before he was banned and all posts marked as spam. The situation where one post seems to linger tends to happen if there had been a reply to it at some stage. It then usually falls off the grid within a couple of days. 

 

I have just removed the offending post manually but can anyone still see it?

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Superuser
Superuser
Posts: 12,245
Thanks: 3,549
Fixes: 22
Registered: 22-08-2007

Re: Spam post showing in unread topics

Such are the predictable pitfalls of this being an open forum, not linked to real user accounts.

We did say during the initial trials of this "best of bread" forum technology platform that not integrating it with the CRMS was asking for trouble.  I also recall being told it would be consider at a later date ... well we are now one year on ... any plans to implement a CRMS integration?  Least one would be assured that the complains come from real customers.
https://community.plus.net/t5/Community-Site-Feedback/Spam-post-showing-in-unread-topics/td-p/1438360
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