Tuesday, September 22nd, 2020

The Transcription Dream Team

Next month I will be celebrating my second year at McGowan Transcriptions. The reason I’m celebrating is because I absolutely love my job. It’s stress-free, I get to type all day (which is my passion), and I work for a fantastic company with an amazing team of transcribers. They’re always ready and willing to share 

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Thursday, June 18th, 2020

AI and closed captioning

The need for closed captioning continues to grow as the way we consume content has increasingly moved online. Even though closed captioning is usually associated with making content accessible for hearing-impaired viewers, it also allows a wider audience to better understand what is going on in the content whilst watching it in noisy spaces like 

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Monday, May 18th, 2020

Recording In The Cloud

Don’t forget to ask permission to record! Consider your device: It is best to conduct cloud calls on a laptop, desktop or tablet device rather than a smartphone. Sound quality will be better and access to advanced features of the cloud-based platform will be more readily available and easier to use via a larger screen/device. 

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Thursday, May 7th, 2020

Zen Master Interview Skills

As transcribers we listen to literally thousands of interviews over the course of our careers. We have the privilege of hearing respondents’ views on a vast array of subjects, and of learning about things we had never heard of before. Part of the enjoyment of the job for us is the variety of material that 

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Monday, May 4th, 2020

Top Tips for Online/Telephone Interviewing

Switching to online or telephone interviews during this lockdown period is a fantastic way to keep your business moving without the need for face-to-face contact. It sounds simple enough and surely it’s pretty much the same as carrying out a face-to-face interview, right? In theory yes, but there are several things to consider in order 

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Thursday, April 2nd, 2020

What are closed captions and why are they important… more so now than ever!

Closed captions can pack a lot of benefits for all viewers, not just those who have difficulty hearing. In fact, according to a study by Ofcom, more than 80% of people who watch videos with closed captions turned on do not actually require them. The rapid expansion of smartphone and tablet use has led more 

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Tuesday, February 4th, 2020

World Leader Sentiment Analysis: What do They Really Mean?

Politics is a contentious subject here in the UK, with more people becoming increasingly disillusioned by our parliamentary system, the government and its ability to accurately represent the general public. But what could be turning people against our democratically elected members of parliament? As the old saying goes, it’s not what you say, it’s how 

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Monday, December 23rd, 2019

Reflections

Looking backwards… This has been a year of great change for McGowan Transcriptions. We started the year getting accustomed to our new heightened information security measures. Switching the entire team to Office 365 seemed quite daunting at first but over a short number of weeks, we succeeded. Everyone is now happily working in our secure 

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Friday, November 22nd, 2019

Small change has a large impact on transcriber staff welfare

It cannot have escaped the notice of those working in the audio transcription industry that Rev, the US-based firm, have recently dropped their transcriber pay rate from $0.45 per audio minute to $0.30. Its USP – charging $1.00 flat rate per audio minute – will have lured in a high volume of custom, appealing to 

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Friday, November 22nd, 2019

Lost in Translation: Finding the right words when they don’t exist

There are over 6,000 languages spoken across the globe, all with their own dialects and broad vocabularies to describe the breadth and depth of human life, the emotions we feel and the world around us. Despite being the second most spoken language on the planet, there are many occasions when English translations fail to capture 

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