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Number of items: 1.

Indang, Kuingatuh and Taib, Che Azlan (2017) Measure customer satisfaction: use the Kano Model at UUM Sultanah Bahiyah Library. In: Symposium on Technology Management & Logistics (STML–Go Green) 2016, 6th - 7th December 2016, Universiti Utara Malaysia, Sintok, Malaysia.

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