Communicating Professionally: A How-to-Do-It Manual for Library Applications / Edition 2

Communicating Professionally: A How-to-Do-It Manual for Library Applications / Edition 2

by Catherine Sheldrick Ross
     
 

ISBN-10: 1555703402

ISBN-13: 9781555703400

Pub. Date: 01/28/1998

Publisher: Neal-Schuman Publishers

Finally! An updated and expanded version of the training guide Booklist called "One of the most valuable professional publications to come off the presses in a long time." Completely revised to better serve the verbal and written communication needs of the modern library, this new edition covers all types of communication including: public speaking; conducting

Overview

Finally! An updated and expanded version of the training guide Booklist called "One of the most valuable professional publications to come off the presses in a long time." Completely revised to better serve the verbal and written communication needs of the modern library, this new edition covers all types of communication including: public speaking; conducting interviews; leading group discussions, workshops and conferences; designing newsletters, handouts and brochures; creating press releases and public service announcements; and writing memos, letters, and formal reports. This new edition includes expanded sections on mastering individual skills and sensitivity to cultural, ethnic, and linguistic issues, as well as whole new sections on communicating with new technology - voice mail and e-mail; practicing Netiquette; Web pages; teleconferencing and videoconferencing; and using presentation software. Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources round out this practical guide. Helpful for library staff, volunteers, information and referral counselors or staff trainers, this guide is a must-have for anyone who wants to improve communication skills.

Product Details

ISBN-13:
9781555703400
Publisher:
Neal-Schuman Publishers
Publication date:
01/28/1998
Series:
How-to-Do-It Manuals Series
Edition description:
Subsequent
Pages:
323
Product dimensions:
8.54(w) x 11.05(h) x 0.83(d)

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