Last Updated: 26 Aug, 2021     Views: 158

JCU Staff and Students

My Library Account requires JCU login and password.

Forgotten password

Follow the steps in Manage Your Account to change your password

One Search refusing access

Generally this is because your account is 'inactive'. Typically this is automatically set because you have finished studying or working at JCU, you are on a Leave of Absence, or you are a new student and have accepted your offer but have not yet enrolled in any subjects.

Contact us for more information and options.

Community and Alumni

My Library Account requires library card barcode (Alumni can also use JCU login ID) and the password you set .

Forgotten password

Use the Forgot password link on the Community and Alumni login screen

A link will be sent to the email address you registered with us (check your junk or quarantine folders if it doesn't arrive promptly)

Passwords must be at least 8 characters and contain numbers and upper and lower case letters.

One Search refusing access

Generally this is because your account 'inactive'. Typically this is because your membership has expired and needs to be renewed.

Contact us for more information and membership renewals.
https://libanswers.jcu.edu.au/faq/268075
libanswers.jcu.edu.au
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