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Discussion guidelines

Community Manager
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Discussion guidelines

Table of content

-Welcome
-Members drive the discussion
-Help out keeping the community yours
-Republishing your words
-Advertising and promotional material
-Keep personal information personal
-Respect is key
-Posting content from other people or websites
-One account per person please
-Finally, we reserve the rights!
-Some words on what this forum is and what you can find here


Welcome
Participation in the talk.sonymobile.com website constitutes agreement to the following guidelines, which apply to posts, profile information, avatars, signatures, any other content on this site and participation in general. 

Members drive the discussion
Because of the live nature of the discussions on this community, it is not possible for us to review and/or confirm the accuracy or validity of a message before it is posted. If you believe that someone has violated our User Guidelines or you have spotted content that may otherwise require attention, please report inappropriate content by selecting that option in the options menu at the top right of the post where the violation is located. If the thread has numerous violations in it, you need not report each post; simply report one post and note that you spotted other violations in the thread, as well, in your report before you submit. Include a brief description of what you believe is wrong. After you send your report, forget that the post(s) exists. Do not post "I have reported your post" - do not further reference the post in the thread in any way. If you feel that the report post feature is not appropriate for reporting a certain type of violation, please feel free to send a private message to a staff member. 

Help out keeping the community yours
Notification is strongly encouraged - we need your help to keep up the quality on talk.sonymobile.com. It is also voluntary, but in no case should a user respond to a situation personally, thereby aggravating the situation further. Responding to a violation in an inflammatory manner is a violation in itself and will result in appropriate action. 
Any content that violates our User Guidelines will be removed. Interpretation of our guidelines is at the discretion of the staff. 

Republishing your words
Cross posting is not allowed and will result in the removal of one or more posts. Cross posting is defined as posting the same information in two or more locations. When posting your topic, please try to post it in the most appropriate place within the organizational structure of our community. Identical topics posted in the same or different forums will be removed. While member post count has meaning, it should not be taken too seriously. Attempts to artificially increase your post count are prohibited. This includes the mass creation of short or meaningless posts. When participating in game threads such as "Word Association Game" or "What song are you listening to right now?", please do not post consecutive replies within a short period of time. 

Advertising and promotional Material
Advertisements are not allowed. Generally speaking, posts made specifically for the promotion of a website, product or service are considered advertising or, at least, posts made that unnecessarily send people to a website that you are in some way affiliated with. It does not matter if it is a commercial website, a personal website, a non profit website, etc. 

Anyone found to be posting excessive links to their websites or suspected of using "sneaky" advertising methods is in violation of this guideline. You may only post a link to your site/a site that you are in some way affiliated with if the link specifically answers the question that is being asked and the answer cannot be simply posted without the link. Even then, link directly to the page where the information can be found. General and unnecessary links will be tagged as advertising. If you are found to be excessively posting links to your site (or you appear to be seeking out threads where your link may be relevant, so that you can post it), you may lose the ability to post links to your site.

You are not allowed to post an affiliate URL that leads to you earning cash, banner impressions, credits, points, etc. These links are also not allowed in your profile or signature. This includes a link created to simply redirect someone to an affiliate URL. 

Keep personal information personal
Do not post personal, real life information such as home addresses and home phone numbers. We also ask you to refrain from posting IMEI numbers. Do not demand of or continually press other users for personal information, including their background in the martial arts. Ask once, if you must. If the person you are asking does not want to answer, do not press them further. 

Respect is the Key
Respect is the name of the game. You must respect your fellow members. Please refrain from inflammatory and defamatory comments as well as flaming, taunting and general disrespect. Do not simply put down the opinion or advice given by others. If you don't agree with it, say why - respectfully. Don't just tell them they're wrong. Do not make uninvited remarks about typos, duplicate posts, posting styles, etc. This is not the place to aggressively pursue attacks and accusations on one's chosen style or background. We all have different opinions and different backgrounds. 

When an opinion based discussion is being had, do not state things like "there is no argument" as if your opinion is the only one or the only one that matters. When someone has clearly stated their opinion, do not say things like "Are you serious?" and "Are you kidding me?" Remember, this is not a debate club. This is a friendly discussion community. Allow people to have their opinion. No one is to act as some sort of opinion judge, responding to each one to say whether they agree with it or not or whether or not it is a valid, well thought out opinion. 

We do not allow threads to be started to discuss who or what is the most overrated, who or what is your least favorite, etc. As this is an English speaking community, we require that posted content be in the English language, so that it can be well received and properly monitored. 
Vulgar language and inappropriate material is not allowed and will be removed. Abbreviations, self censoring and attempts to circumvent the word censoring feature of the community software also violate this guideline. If your post contains a word that is censored by the software, you must remove that word or the post will be removed. If you feel that the censor is acting in error, please contact us. 

We try to maintain a family friendly atmosphere whenever it is possible within the main subject matter of this community. Please keep this in mind when participating. 

Posting content from other people or websites
When linking to outside websites, you must ensure that the content of the link is appropriate for our community, in line with the guidelines laid out here. This includes mentioning or referencing a site, even if the mention is not hyperlinked. If you post a link and that link is automatically censored, it is considered to be an inappropriate link and you should remove it from your post immediately. If left, all posts that feature inappropriate links will be removed. 

Posts that discuss illegal activities, transactions or websites such as warez, cracks, etc. will be removed. This includes the posting of information that you have obtained illegally. 

Non Sony Xperia related political and religious discussions are prohibited. If it is believed that the end result of a discussion will be political or religious (with no relevance to the Sony Xperia discussion taking place), the post may be removed. Likewise, strong political and religious sentiments should be kept out of profiles, signatures and other content. 

Do not post copyrighted materials (articles, videos, audio, etc.) that you do not have permission to reproduce or distribute. For text articles, most of the time you may quote a small portion of the article (usually no more than 1/5 or 1/6) and you must link to the source (if online) or provide the source (if offline). Posting the entire article, even with the source, constitutes copyright infringement. This is not the place to illegally trade or distribute copyrighted (or those with questionable copyright status) video or audio clips.

When posting and linking to images, videos, files, etc., please refrain from hotlinking. This is the direct linking to of images (.jpg, .jpeg, .gif, .png, etc.), video (.avi, .mov, .mpg, .mpeg, .wmv, etc.), audio (.mp3, .wav, etc.), archives (.zip, .rar, etc.) or otherwise downloadable or streamable files, on servers that you do not have permission to link to, instead of linking to the page where the item can be found. This includes providing a direct link to the file, even if that file is not embedded into your post. This practice costs the server owner money and resources. 

Only one Account per person please
Each user is allowed to create one account. 
Automated account creation, participation and content scraping is not permitted. 

We know that people will have to leave our community (of their own free will or otherwise) from time to time and to that end, we do not delete accounts, posts or other content posted on our community. All content is granted to us with perpetual electronic publishing rights because any content posted on this community becomes a part of the community, even if you no longer are. You may request an item to be removed at any time, but we will decide when and if to remove content from our community. If you wish to no longer be identified with our community, we will be glad to close your account and alter your profile information to remove all identifying characteristics. After account closure, you will no longer be able to participate in this community and this action is not reversible. 

Finally, we reserve the right
Moderators and the Sony Xperia support team members have the final say on anything. If you have a problem, you may make a complaint to them directly and not publicly on the website. Creating threads or posts that question or reference administrative decisions or potential administrative decisions, such as post removals and thread closures, is not permitted. We are not perfect and if you feel that we have made a mistake, please privately contact a staff member and we will review the situation. 

If you ever need clarification on any part of our User Guidelines or have a question, suggestion, a bit of feedback or a problem with the site, please feel free to contact anyone of the staff to ensure that it receives the proper attention. Please do not post it in the forums as it will be removed. 

Whenever you are participating in this community, please keep in mind that we strive to create a fun, friendly and inviting atmosphere. So, please have fun and enjoy the forums! 

Freedom of speech rights do not extend to privately owned websites, such as this one. These guidelines detail the types of behavior and activities that are allowed here.

If a user violates our guidelines and shows a disregard for them, our staff and our community, they run the risk of losing their account. We reserve the right to deactivate any account and to edit or remove any content without warning. These guidelines are subject to change at any time without notice. 

Do you have a question about our User Guidelines or anything else? Do you have a suggestion? Do you want to offer some feedback? Or are you experiencing some trouble with the site? Well, no matter what it is, please do not hesitate to anyone of the staff who will be glad to help in any way that they can. 

Some words on the what this forum is and what you can find here

Sony Xperia Support team

As well known already there are some official support representatives on the forum Identified with the tag in blue, Sony Xperia Support and with the blue Sony Xperia Avatar.

So what can you expect from the Sony Xperia support team?

Help you troubleshoot issues. Make sure your constructive feedback is forwarded into the company.

What is it they can’t do?

Follow up on progress on specific issues. We do however always try to share what we know?
Communicate time plans for software releases etc.

Please remember that even though a Sony Xperia Support representative might not post in your thread doesn’t mean he has not acknowledged your problem or feedback, the Sony Xperia Support team members can’t participate in all threads. 

Questions that can’t be answered on the support forum.

There are some type of questions that are impossible for us on the support forum to answer. Below you will find some examples on such questions and where to go for more information.

If you have questions like

When will XX software be released globally?
Will there be a maintenance release?

Please go to the News blog or our software update page where this information is shared.

If you have questions like

When will XX software be released in my country?
Where do I hand in my phone for repair?
When is my repair finished?

Please contact us in your country/region.

If you have questions like

How can I get my app promoted by Sony Xperia?
How can I learn more on Sony Xperia android development?
How do I develop applications for your devices?

Please go the Developer world site for more info.

 

Terms of use

By using this forum you agree to the following terms of use: http://www.sonymobile.com/global-en/legal/terms-of-use/

 


Thank you for visiting Sony Xperia™ Support Forum
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