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Your Library Card: About

Comprehensive information about your JCLS library card.

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Notice: A new circulation policy will be going into effect on Monday, March 4, 2019.

There are some substantial changes that will make our policy more complete and give as many as possibly the opportunity to make full use of the library. Updates will be posted below and on the policy page in the coming days.

Get an eCard!

Do you want to use our e-resources, including downloadable books, audiobooks, music and online databases, but can't make it to the library to get a card? You're in luck! We're pleased to offer a virtual library card for those of you who only wish to check out electronic media. Click for more information.

Circulation Policy Update

Given the current JCLS circulation policy, it was necessary to update this policy in order to make it more complete. The revised policy has been changed substantially. Below you will find the biggest changes to our policy. However, please read the entire policy as well. Additional questions are answered at the FAQ page.

How has the circulation policy changed?

Patrons’ holds will be held for 7 days.

Patrons will be able to replace their lost or damaged library cards for free.

An Interlibrary Loan request will no longer cost $5, and there will be a limit of 5 active interlibrary loan requests per patron. If the lending library has a charge for this service, JCLS staff will check with the patron to see if he or she is willing to pay this fee. (This service is available to JCLS residents and non-residents with a current Full Service library card that has not accumulated fees in excess of JCLS limits.)

The requirement that parent or guardian be present to issue a card for a minor is being removed.

The lending periods for JCLS DVDs and magazines will change. DVDs will have a 3 week check out period, and magazines, like the hotspots, will check out for 2 weeks.

Temporary New Resident cards can be applied for with only one piece of ID and this type of library card will be good for 90 days.

New card types, Educator, Organizational, and Computer Access, have been added. Also, the policy will now include the fact that we have a Class Visit and eCard type available as well.

 

About JCLS Library Cards

Your FREE JCLS library card entitles you to borrow from a wide range of material in the JCLS collection — books, music, CDs, magazines, DVDs, maps, etc.

You can request items from any JCLS branch and they will transfer to your home library for pick up at no cost.

All Jackson County residents and persons paying property taxes in Jackson County may receive a full service library card. This card allows up to one hour free Internet access daily, generous borrowing privileges (up to 60 items simultaneously though some special high-demand items have restricted borrowing), free downloading of audiobooks, and more.

We also offer a Non-Resident card for a fee. For more information, please contact your nearest branch library or click here.

For a comprehensive look at cardholder terms and policies, please review the library Circulation Policy.

How do I get a Library Card?

Print out a library card application online and take it to your local library or come in and fill one out and present it at any of our branches, along with two pieces of identification, one of which shows your current address, such as:

  • Driver’s license
  • County tax bill
  • Voter registration card
  • Piece of official mail with current postmark

If you are 18 or older and you cannot produce identification with a current address at the time of registration you will be issued a Temporary New Resident card which permits you to borrow two items at one time until you can complete the process to receive a full service card.

If you are not a resident or own property in Jackson County you may apply for a Non-Resident Card.

To get an eCard for digital use, you may see this page for online registration information.

What happens if I lose my card?

There is no charge for replacing a library card which has been lost or damaged beyond use. If an individual has lost or misplaced his or her library card, he or she must contact any Jackson County Library Services library branch immediately to report it as lost or stolen.

Replacement library cards will be issued only to patrons who can establish proof of identity. Patrons may be asked to provide confirmation of address, in order to update the patron record, at the time a replacement card is issued.

How many items may I check out?

Borrowing limits vary by card type:

Full Service Card: Sixty (60) items may be borrowed simultaneously. Some materials, such as DVDs and magazines, have more restrictive borrowing limits.

Temporary New Resident Card: Two (2) items of any type of circulating material may be borrowed simultaneously.

Computer Access Card: No physical items of any type can be borrowed.

eCard: No physical items of any type can be borrowed.

How long may I keep materials?

Each loan period is 21 days, with the exception of magazines and hotspots, whose borrowing period is 14 days. Interlibrary loan periods are determined by the lending library, and the due date will be specified on the slip accompanying the book. Materials will not be due any day that your home library branch is closed, either because of the branch schedule or for a holiday.

How much are fines for overdue materials?

There are no overdue fines on library materials. However, if an item is out for more than 21 days past the due date, the library will assume it is lost and replacement costs will be charged. Note: Rogue Community College (RCC) materials in the catalog do incur overdue fees. RCC Materials that are not returned will be billed to the patron’s library account. Please check with Rogue Community College for exact details in regards to overdue fees.

May I renew an item?

Yes, nearly all materials are automatically renewed for two borrowing periods beyond the original 21-day borrowing period. Exceptions include magazines and some special DVD collections and items that are on hold by another customer. If you wish to renew beyond the three borrowing periods you will need to contact any open branch by telephone or stop in at any branch in person to make your request.

May I renew an Interlibrary loan item?

Interlibrary Loans may be renewed only with prior approval of the owning library. Call 541-774-6421 to inquire about renewing Interlibrary Loan materials

Must I return items to the branch at which I checked them out?

You may return items to any Jackson County Branch Library, or to the Rogue Community College Library.

May I use someone else's card?

Cards are non-transferable. You may use someone else’s card ONLY if you are checking out materials on their behalf. The cardholder must contact the library to make arrangements ahead of time

What happens if I lose or damage an item?

You will be asked to pay for damages or the full replacement cost at the discretion of library staff.

What happens if I don't pay replacement costs or Interlibrary Loan fees?

If you fail to pay the $5.00 Interlibrary Loan search fee you will not receive further Interlibrary Loan service. If overdue items are not returned within 21 days the library assumes they are lost and sends a bill which includes fines and replacement costs of the material. Unpaid accounts of $25 or more will be forwarded to our materials recovery agency when they are 60 days past due, and a non-refundable $10 service charge will be added to your account.

May children have their own library cards?

Yes, children of all ages may have their own card. When applying, children and teens 17 and younger will need authorization from a parent or guardian who can establish and provide proof of identification and residency (described above). Parents are responsible for any charges incurred on a child’s card, therefore their signature is required on the application, but they do not have to be present at the time the card is issued. If a parent is not present at the time a card is issued to the child, the parent/guardian will be notified that the child has received a library card.

Parents may choose a Parent Select Card which limits the number of items their child can borrow.

What is a Parent Select Card?

Parent Select library cards are issued to a patron under the age of 18 if the parent/guardian chooses this option. Parent Select cardholders may access all library services, borrow up to 2 items at a time, check out most library materials for 21-day loan and renewal periods, have access to digital resources, and have up to 2 holds at a time. Parent Select cards cannot be used for Interlibrary Loan.

Can I check my account online to see what I have checked out or the status of my hold request?

Yes. Go to the Library Catalog and use the Login link in the top right to sign in with your username or library card number and PIN or password. If you don’t remember your password/PIN you can use the Forgot your PIN link to reset your login or stop by any branch library with personal identification so we can assist you in resetting your password/PIN.

What if I recently moved to Jackson County and do not yet have proof of residency?

New residents to Jackson County may register for a temporary library card by presenting a completed library card application and one piece of identification at any JCLS branch. The temporary card expires in 90 days and may be upgraded to a Full Service card when the cardholder provides proof of residency within Jackson County. The library will mail a letter to the address provided in Jackson County and then bring in the letter as proof of address to convert the card to full service. The temporary cardholder may access all library services but will be limited to borrowing two items at a time. Renewal of a temporary card maybe approved by the Branch Manager on a case-by-case basis subject to any unique facts and circumstances. Temporary New Resident library cards may not be used for Interlibrary Loan.

If I am a non-resident, but want a Full Service library card is there an option for me?

Non-Residents cards are available to persons living outside of Jackson County who do not meet the residence/property ownership qualifications for Full Service cards, but who wish to have the privileges of the Full Service borrower. Non-residents must establish proof of identity and proof of address. The fee for the Non-Resident Card is $100 per year, or $25 for three months, per household initially and will be reviewed annually. Every person in the household may have a library card for the single fee. The fee is not refundable and cannot be prorated.

How is household defined for the Non-resident card?

“Household” means a group of individuals who comprise a family unit and who live together under the same roof. Jackson County Library Services will issue a library card to each family member living at the same address when the household pays the non-resident fee. This includes both immediate and extended family members. People who are not part of the family unit would not be eligible for their own card.
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