Reference librarians just a mouse click away

April 08, 2003

ILLINOIS — With the launch Monday of MyWebLibrarian.com, Illinois residents have free, 24-hour access to professional librarians who are standing by to answer reference questions as soon as they are submitted.

Developed with a $200,000 grant from the Illinois State Library, the Web site combines two earlier online search offerings from the North Suburban Library Service and the Alliance Library System in central Illinois. It serves anyone with a general reference question but is organized to be particularly useful for students and people with medical and health-related queries.

Officials are hopeful the site will field as many as 5,000 questions a month.

The Web site is funded by member libraries and is staffed by reference librarians working on a rotating basis.
http://articles.chicagotribune.com/2003-04-08/news/0304080043_1_reference-librarians-illinois-state-library-site
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