Application SupportCIOGeneral ITIL DiscussionIT Outsourcing and ITILITIL V3 for Application Support

AKC16: Library Environment

All development and support analysts need to know where specific system components, data, text routines, files and databases are stored. Library name, physical storage device address or identity. It is like knowing the location of a filing cabinet that contains a specific type of information you need to find or use.

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