FAQs

I want to know about GetLitt!

GetLitt! is a social reading platform for children aged 7-12 years where they can discover, access and read books. The more they read the more points and rewards they earn.

GetLitt! has a variety of e-books of different genres - adventure, humour, STEM, mystery, non-fiction etc. from renowned children's publishers.

You can download and access the app for free. But if you want to read the lovely books or be part of the GetLitt! journey then you will have to go for one of the subscription plans.

GetLitt! is available in the form of a webapp and as an app for tablets Google playstore and iTunes.

We, currently, have books and activities for children aged 7-12 years. Younger children can browse and explore on the platform under the guidance and supervision of parents.

No. The books are available only on subscription basis.

You will need internet connection for accessing and reading the books. Offline reading is not available on the platform, as of now.

You will need internet connection for accessing and reading the books. Offline reading is not available on the platform, as of now.

As of now, we only have English books on the platform. But we love vernacular language books and will add them in the future.

As of now the platform is only available in India. But we intend to expand soon.

I have a question about Subscriptions

You can choose one of three subscription plans - monthly, quarterly and annual. Please go to 'Settings' -> 'Subscription' for more details.

Yes, there is a limit on the number of reads per subscription. Please go to 'Settings' -> 'Subscription' for more details.

1) Create an account with us here. (Join as a Parent)
2) Select a subscription plan.
3) Make the payment.
4) Remember to enter a promo code, if you have one.

Click on 'Settings' and select 'Subscription'. You can see all your subscriptions - current and past - here.

No, once you have taken a subscription plan you have to wait for it to expire before choosing a new or different one.

You can make a payment through net banking, e-wallet, credit and debit card.

Login into your account and go to 'Settings' -> 'Subscription'. Select a subscription plan and click on 'Subscribe'.

Login into your account and go to 'Settings' and then 'Subscription'. Select a subscription plan and click on 'Subscribe'.

You can download the app, browse and read preview pages and reviews for free. But if you want to read the lovely books or be part of the GetLitt! journey then you will have to go for one of the subscription plans.

The Subscription page is accessible only from the parent account. Also, the app will prompt for payment mode details before the payment is done.

Once a subscription has been taken, no refunds will be issued against it. In case you feel there has been an error in invoicing, you can contact us at support@getlitt.co

I have a query regarding my GetLitt! account

On the website - Go to www.getlitt.co. Click on the 'Join' tab on the right side of the top bar and follow the instructions.
On your tab - Download the app GetLitt! After the brief intro, choose if you are joining as a parent or as a child and follow the instructions.
Create your account, login and proceed to GetLitt!

On the website - Go to www.getlitt.co. Click on the 'Sign in' tab on the right side of the top bar.
On your tab -When you open the app, it will prompt you to sign in as parent or as child. Choose the appropriate option and sign-in.

On the Sign-in page, click on 'Forgot password' and follow the instructions to set a new one.

Login into your account. Go to 'Settings' -> 'Password' and follow the instructions.

On the website - Click on the 'Settings' tab in the top bar and click on 'Logout' in the drop down menu.
On your tab - Go to 'Setting' -> 'Profile' and click on 'Logout' on the bottom right of the window.

Login into your account, go to 'Settings' -> 'Profile'. You can edit your profile details (except mobile number) here.

You cannot change the mobile number, connected to your existing account, from your Profile page. You will need to send an email from your registered email id to support@getlitt.co, with a request for change.

You cannot change the date of birth field in your Profile page. You will need to send an email from your registered email id to support@getlitt.co, with a request for change.

The Parent and Child acounts are independent and the Parent settings page can only be accessed by the parent

I want to know about using GetLitt!

In your account, go to 'My Story'. You can see your child's current level, title, reading progress etc. here.

Go to Search and type in the title of the book. If the search does not yield any result, write to support@getlitt.co with the details of the book. If it is on our platform we will guide you towards it and if it isn't, we will try to source it for our library.

Yes, you and your friend can read the same book on different devices but you will need a different account for each of you.

Go to 'My Story' and click on the 'Book Read' tab. This page will display the books you are currently reading - with the progress, the books you have read till now, and books for which you have won a trophy.

I want to know more about the Reading Challenge

When you start reading in Litt-o-sphere, you become part of the ongoing Reading Challenge for the month.

The concerned authority from the school can write in to us at school@getlitt.co.

Yes! The moment you take a subscription on the platform, you are part of the Reading Challenge for that period. Don't forget to check the Leaderboard to track your progress!
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