February 21, 2018

OCLC Begins Adding Local Library Phone Numbers, Addresses to Yelp Listings

The following news from OCLC makes sense to us. Smart.

Of course, it’s essential that the data is updated regularly and then Yelp uploads it in a timely manner. We all know (as both researchers and consumers) what it feels like when arriving at store/restaurant that’s moved or dialing a disconnected phone number.

From OCLC:

Yelp is integrating information from the database of library listings maintained through the OCLC Library Spotlight program to supplement existing library listings on Yelp.com. Information provided through OCLC has already been added to over 1,400 library listings on Yelp.com, ensuring that accurate addresses, phone numbers, hours and other information will be available in addition to information already listed on Yelp.

The OCLC Library Spotlight program offers a free, easy-to-use service with which any library can add, edit and update its own profile that will then appear on online listing sites. Yelp is the first to work with OCLC, which will incorporate more partners in the future to give libraries greater visibility on the Web.

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Once a library’s profile is established in the Library Spotlight program, the data can be shared with strategic partners like Yelp, driving traffic and interest to the local library,” said Chip Nilges, OCLC Vice President, Business Development. “The program enables participating libraries to benefit from OCLC’s extensive network of partnerships. It’s fast, easy and free to participate in the program. And it has the potential to literally put every library on the map.”

The Library Spotlight program also uses data from the WorldCat Registry to pre-populate information about thousands of library locations. Libraries can use the Library Spotlight program to update and enhance that information, or create a new account if none exists.

The partnership between OCLC and Yelp was first announced in April. The initial feed of library data is now available on Yelp. OCLC will provide Yelp with additional profiles and updates on a regular basis.

Gary Price About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.

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