North Hall Library

 

Printing Help

PC Instructions

Printing from a PC:

  1. Login to a computer using your email credentials. If the computer is already logged in, log out of that account and into yours.
  2. Send your item to the printer.
    • Printer: MU Printing
    • Check paper size. It should be letter.
    • Select color or black & white/greyscale
    • Select single or double sided printing
    • NOTE: These options are in different places in different applications. You may need to poke around to get to them.
  3. Go to the printer/copier/scanner.
  4. Login with your email credentials -- Tap cards coming soon!!!!
  5. Select Print Release
  6. Select your item to print and click on print.
    OR
    Click on the arrow to the right of your item to view and change printing option. From this detail screen, you can click on print.
  7. Be sure to logoff the printer and your computer when you are done.

Mac Instructions

Printing from a Mac:

  1. Macs don't require a login, so just start using the computer and open the item you want to print.
  2. Send your item to the printer.
    • Printer: MU Printing
    • Check paper size. It should be letter.
    • Select color or black & white/greyscale
    • Select single or double sided printing
    • NOTE: These options are in different places in different applications. You may need to poke around to get to them.
  3. When asked to login, enter your email credentials
  4. Go to the printer/copier/scanner.
  5. Login with your email credentials -- Tap cards coming soon!!!!
  6. Select Print Release
  7. Select your item to print and click on print.
    OR
    Click on the arrow to the right of your item to view and change printing option. From this detail screen, you can click on print.
  8. Be sure to logoff the printer when you are done.

USB Printing

Printing from a USB Drive at the printer:

NOTE: For PDFs only

  1. Login to the printer with your email credentials. Yes, you get to skip the computer part!
  2. Insert the USB - The USB port is on the left side of the touch screen.
  3. Device Functions
  4. Use Device Functions
  5. Print/Scan Memory device
  6. Print from Storage Device
  7. USB
  8. Click on the file to select it
  9. Print settings in the upper right corner. Here's where you can change color and duplex settings if you wish.
  10. Start
  11. When done printing, safe remove the device by touching the little usb icon in the bottom left of the screen.
  12. Remove your USB drive
  13. Logout of the printer.

Paying for Printing

Print Cash

Students are given $16.80 of "Print Cash" on their account each semester to be used for printing. It disappears at the end of each semester, and you get a new credit of $16.80 when the next semester begins.

How much does it cost to print?

The printer/copiers only have 8.5x11 paper in them. Here are those costs:

  • Black & White/Greyscale: $0.06 per page
  • Duplex Black & White/Greyscale: $0.10 per piece of paper printed on both sides
  • Color: $0.15 per page
  • Duplex Color: $0.28 per piece of paper printed on both sides

If you want to print on larger size paper, you must supply that paper yourself. Here are the costs for larger than 8.5x11 printing:

  • Large Black & White/Greyscale: $0.10 per page
  • Large Duplex Black & White/Greyscale: $0.18 per piece of paper printed on both sides
  • Large Color: $0.28 per page
  • Large Duplex Color: $0.55 per piece of paper printed on both sides

When you run out of Print Cash

Once you have used up your Print Cash, you must have Mountie Money to print. You can add Mountie Money to your card at the machine in the student union or online at the One Card Portal. Note: Mountie Money can be used in lots of places other than printing. And Mountie Money doesn't go away at the end of the semester like Print Cash does.

Print Cash Balance

You can check your printing balance (combined Print Cash and Mountie Money) by logging into a printer. Click on Device Functions and it will tell you how much money you have to print.

You can also log in to the Printing Portal to view your balance.

I need a refund

To request a refund:

  • Log in to the Printing Portal
  • Click on Recent Print Jobs
  • Next to each print job, there is a link to request a refund. Click on that and it will ask you to explain the reason.

Printing FAQs

What's my Login?

  • Login just like you do for email or D2L

Can I print in Color? 

  • Yes! Make sure you choose color in your print settings. Each program is different so you may have to hunt for that setting.

Can I print double sided, AKA duplex? 

  • Yes! Make sure you choose duplex, print on both sides, or flip on long end in your print settings. Each program is different so you may have to hunt for that setting.
  • If you send something to the printer that is single sided, you can make it duplex at the printer. Click on the arrow to the right of your print job to see the option to convert to duplex.

Can I print on my own paper?

  • Yes. Ask at the Information Desk if you need help.

Can I print on paper larger than 8x11?

  • Yes, but you have to provide your own paper.

Where are the printers?

  • All printers are located on the 2 North Porch.
  • There are also printers in other buildings on campus. By printing to MU Printing, you can go to any printer on campus to release your print job. Yes, you can print from a computer in Elliott and print the document in North Hall.

How long does my print job stay in the print queue?

  • 2 hours. It will delete itself from the print queue if you haven't released it in that time.

Can Community Users Print?

  • Yes, community users can print for a small fee and must pay cash. Stop by the Information Desk for more information.

Mobile Printing Available?

  • Sorry, we do not offer this option right now. We are working on it!

Copying and Scanning Available?

  • Yes! Ask at the Information Desk if you need help with these features.
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