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Frequently Asked Questions

General FAQs

A gathering place for anyone that works or participates in the festival, events, art show or craft show industry (i.e. artists, crafters, musicians, bands, performers, promoters, commercial vendors, food vendors, service providers, festival goers). Our community offers the following features:

All visitors can browse member sites, view products of FestivalNet members, read forum posts, and view member calendars and galleries.

FestivalNet members can create their own profile with pictures, videos, personal calendar & blogs. Members can post upcoming events they will be working at, post and respond in the FestivalNet forums, communicate directly with other members and create a friends list.

Tags: blog, browse, communicate, community, forum, friend, friends, gathering, member, members, network, post, posts, thread

General FAQs, Member FAQs, Festival/Promoters FAQs

Our free basic membership includes:

  • All of our free E-lists (weekly call for artists & event updates, monthly newsletters, bi-monthly deadlines reminder & others)
  • List your business in the FN Festival Biz Directory
  • View basic info on all 26,000+ events throughout the US and Canada
  • Add show ratings & view rating numbers (pro level required for rating details/comments)
  • Add and update your events (festival members)
  • Create a basic Profile in the FestivalNet Community
  • Open a shop to sell your products online in our marketplace, available Free to all members!
We have 3 different paid Pro Member levels that include the items above plus additional features like:
  • Advanced Search
  • Complete Event Contact info & Other Details
  • Full Show Ratings Details & Comments
  • Free Hot Link in the Festival Biz Directory
  • Create your own private Event List with My List
  • Full blown EPK with photos, songs, videos, blog
  • Expanded Online Shop in our Marketplace
  • Easy calendar updating in your FN Profile
  • Upload Show Applications and/or Company Flyers
  • Add photos on all your listed Events
  • Your own Personal General Notes and Show Notes system
  • Get organized, track your Show Apps & Bookings with Sub Lists
  • Export basic contact info from My List
  • Map your My List and create Sub Lists
Learn more here or go Pro now!

For Prices please visit this chart to view details on all our Pro Membership levels!

Tags: account, basic, basicmember, cost, differences, feature, features, fee, fees, free, join, level, levels, member, membership, paid, price, prices, promember, rate, three, to

General FAQs, Festival/Promoters FAQs

Do a search here to see if your event is listed. If you find your event, that means your organization has a User ID. Please contact support@festivalnet.com if you need assistance with your login so you can edit your event.

Tags: account, accounts, id, listed, login, member, members, organization, search, signup, user, userid

Member FAQs

You must have an account on our website to rate shows and/or promoters. If you are not a FN Member, you may become a basic member for free and then rate shows. Click the join link at the top of our site. Basic members may rate shows however to view individual ratings and comments, you must have a Pro account.

If you have an account, make sure you are logged in and from the tabs at the top, select "Events" and "Pro Search". Or from My Account, click "Find Events". Submit your search and in the results you will see ratings in the upper right corner of each event, along with links to add ratings. To find a specific show, use the "Key Word" field in the bottom left corner of Pro Search.

You will need to read and agree to the Rating Guidelines, available in the ratings form, to submit a rating. Click here to view our rating guidelines.

Also, check out this Rate Events page for events that have happened recently! You can sort by month and state to easily locate events and click directly to the rating form. Tip! Bookmark that page for easy access later!

Tags: database, event, festival, guidelines, listing, member, promoter, prosearch, rate, rating, search, show, shows

From your inbox, click the icon next to the user name and you will see their profile. You can also click to view their profile from within the message by clicking on the user name or icon above the message.

Tags: community, inbox, member, members, message, messages, profile, username

First, be sure you are logged in to your account.

On your My Account page, click "Find Events". Select your search options, and click "Search Now." In the search results, you will see "View Full Details" link, click this for full show details.

It is possible you need to renew your account if you can not see full show details. Go here to renew.

As always, get in touch with customer service if you need help.

Tags: contactinfo, detail, details, evendetails, event, events, find, findevents, member, membersearch, pro, promember, prosearch, search

Member FAQs, Festival/Promoters FAQs

Yes, but you must contact FestivalNet ( support@festivalnet.com ) to do that. Please keep track of your User ID and Password. You must log in with the User ID listed with your event(s) in order to add or update an event. We prefer that you keep the User ID currently listed for your event/organization, but it is not required.
*Please Keep in Mind: If your account is used by more than one person in your organization, we highly recommend against changing your user ID to avoid confusion. If you are simply unsure of what your user ID is, feel free to contact us, and we will look it up for you instead of changing it.

Tags: account, id, in, log, login, member, user, userid

If you do not see a 'cancel' link in the upper right section of your Account Details, please contact Customer Service for assistance.

Tags: account, cancel, close, delete, deleting, membership, quit, remove

Festival/Promoters FAQs

The ability to upload documents and applications is a Pro Member feature. For more information on Pro Membership, please go here. To become a Pro Member, go here.

To upload your application, go to "My Account" and look for the "My Applications" link across the gray toolbar. Click that, and then select "Upload Document". Add a title and description for your document. Keep in mind that when visitors go to download your application, they will be taken to a page with all of your uploaded documents listed, so make your title specific to that particular application (ie: if this is a vendor application for an event, list the name of the event in the title).

Next, choose your application file. This file needs to be available for upload on the computer or network you're attempting to upload from. We accept the following file formats: pdf, doc, docx, odt, txt. If your application is in a different format, please convert it before attempting to upload. There are many free document editors available to do so with. If you have previously uploaded documents or applications into your profile, and want to make multiple copies, click the "Choose From Uploaded Documents" documents, and select a file from there to use as your new uploaded document.

After your title and description are set, and your file is selected, click "Upload Document" to upload it. If you need to edit or remove documents after uploading them, go back under the My Applications tab, and select the appropriate action there.

Your applications are available to view & download from your profile and your event listings.

Tags: application, applications, document, event, feature, features, member, pro, promember, promote, promoter, upload
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