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Communications

Communication Channels

E-mail

All of our members have personal Internet e-mail addresses, which, strictly speaking, are not “secret” (and can be easily guessed, being mostly in the form “forename.name@sutti.com), but are not routinely disclosed, as all those individuals corresponding with the Firm on the Internet are strongly encouraged and advised to do so through our main e-mail address at maildesk@sutti.com (formerly sutti@IBM.net), from where their messages are notified and forwarded to the addressee and/or other appropriate recipients in real time through our internal e-mail system or by any other means. This allows our correspondents to profit from our very strict policies and controls regarding messages checking, distribution, encryption, backup; and, above all, to avoid any risk that their message is not promptly dealt with, owing to the possible absence of the addressee or his inability to access his Internet mail.

On the other hand, a number of specific addresses which are mainly used for internal purposes are freely accessible, amongst which: “accounting”, “marketing”, “edp”, “security”; “company-commercial”, “ip”, “labour”, “environmental”; “rome”, “Genoa”, “london”, “tokyo”, “sofia”; all of them of course with the suffix “@sutti.com”. Please understand that hyperlinks to those addresses are not provided in order to limit their targetting by spammers who develop their databases through automatic detection of mail addresses in pages published on the Web.


Please see the page describing our policy with respect to languages to check which correspondence languages are currently supported, and that on supported text and data formats with respect to possible attachments to your messages.


Clients and correspondents having a very intensive off-line exchange of messages and data with SLS’s members may alternatively obtain a direct access to our internal Lotus cc:Mail ® system, by

  • requesting a password from our IS Manager;
  • installing the appropriate client software (which is available for most platforms, including IBM OS/2 Warp , Apple Macintosh, and various flavours of DOS, Unix and Microsoft Windows);
  • and establishing a point-to-point connection with the extension dedicated to our Post Office gateway in our premises at Milan, Via Montenapoleone.

Messages flowing through our internal e-mail system are intrinsically encrypted and password-protected, and enjoy a medium-high level of security.

For further information in this respect, please do not hesitate to contact us.


If you are a COMPUSERVE ® user, you might wish to contact us at our COMPUSERVE mailbox 100524,3014, thus profiting from features such as return receipts and a relatively higher degree of security than the risible one enjoyed by unencrypted Internet e-mail.


Finally, while we consider videotex as technically obsolete, we still have a Videotel mailbox (no. 222117283), which we check from time to time. Videotel is the videotex service offered by Telecom Italia, which you can access at the phone number “1652” in most Italian cities, via modem, standard ITU-T V.23 (that is, asyncronous 75/1200 bit/sec.!), by an ad hoc terminal or a PC with specific videotex communication software.

Videotel should also be connected to, and exchange messages with, other analogous, albeit more successful, services, such as the British Prestel, the German Bildschirmtext, and, above all, the French Télétel, better known under the name of its terminals, i.e., “Minitel”. But if you are French, you are probably aware of methods to send Internet mail from Minitel terminals…


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