Contact Us

ZM Headquarters

Address: 2 Graham Street
Private Bag 92198
Auckland
New Zealand
Studio Phone: 0800 DIALZM (0800 342596)
Text Machine:

ZMZM (9696)

Standard sms text charges will apply

Prize Enquiries: [email protected]
Generic Enquiries: [email protected]

Prizes

  • Please note that most prizes take approx. 14 days to arrive
  • If a prize has not arrived in this timeframe, or you have a problem with one that's arrived, you can email us at [email protected]
  • Please do not e-mail us chasing a prize until after the 14-day mark - unless you have not received a confirmation message with a reference number
  • Please do not e-mail our generic e-mail address with prize enquiries

Check out our full Prizes FAQ here.

 

Show Contacts

Fletch, Vaughan & Hayley | 6 - 9am Weekdays
Jam Packed Workday with Georgia | 10:30am - 3pm Weekdays
Bree & Clint | 3 -7pm Weekdays
ZM Late Show with Cam Mansel | 7 - 10pm Weeknights
Saturday Breakfast with Storme & Celia | 7 - 11am Sat Mornings

 

Make a Formal Complaint

Fill out the form here.

 

Hit up our socials!

Follow us on Facebook, on the gram, and watch our TikTok.

 

Report iHeartRadio streaming issues.
To enable us to follow up issues, please send the following information to [email protected]:

  • Your location:
  • Date/Time you are/were listening:
  • On phone or web:
  • Wifi/3G/4G:
  • Type of phone:
  • Type of browser & version:
  • Internet Provider:
  • Station listening to:
  • Any error message?:
  • Your iHeart Login:
  • External IP address:
  • If an issue with ads, can you list some of those heard:

If you click on this link www.supportdetails.com, it will open a webpage which will analyse your device and populate some of the information we need to investigate the problem, including the IP address.
https://edit.zmonline.com/info/contact-us/
edit.zmonline.com
crawl=CC-MAIN-2022-33
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application/http; msgtype=response
sha1:FR3D2WR6SUXTNXKZJPIL5KXPXG4FWVN5
<urn:uuid:71880559-d2c0-43e3-aede-de00154a4cab>
2022-08-15T04:51:01Z
104.18.25.149
text/html
sha1:ALLCN5E2GYQZSTFJ65IK6J2JZVOBR2FO
<urn:uuid:6bae12f1-d7a6-4cda-9873-e9843ff8947e>
https://edit.zmonline.com/info/contact-us/
response
<urn:uuid:a627341c-d336-41b7-b4f9-e1ec0a704842>
isPartOf: CC-MAIN-2022-33
publisher: Common Crawl
description: Wide crawl of the web for August 2022
operator: Common Crawl Admin (info@commoncrawl.org)
hostname: ip-10-67-67-91
software: Apache Nutch 1.18 (modified, https://github.com/commoncrawl/nutch/)
robots: checked via crawler-commons 1.4-SNAPSHOT (https://github.com/crawler-commons/crawler-commons)
format: WARC File Format 1.1
conformsTo: https://iipc.github.io/warc-specifications/specifications/warc-format/warc-1.1/