Resetting Staff Account Password

Sitka Training Video - Managing Passwords(3:14)

Staff passwords can be reset as follows:

  1. Log into My Account and using the the Change link found on the Personal Information tab of Account Preferences.
  2. Use the Forgot Your Password? link in the My Account login screen on your OPAC. You must have an email address recorded in your staff account for this to method to work. Sitka Snippet Video - Password Reset (1:20)
  3. Have a staff member with higher permissions than you, such as Local System Administrator, assign a new password to your account in the staff client.
  4. Send in a request to Support to have a temporary password assigned and then use the Change link in My Account.

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