Commons:OTRS/Noticeboard

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OTRS Noticeboard
Welcome to the OTRS noticeboard

This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

Please read the Frequently Asked Questions before posting your question here.

The current backlog of the (English) permissions-commons queue is: 129 days (graph)  update

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Файл:Косенко Віталій Анатолійович.jpg[edit]

Помогите пожалуйста с этим файлом https://commons.wikimedia.org/wiki/File:Косенко_Віталій_Анатолійович.jpg, мне разрешили им пользоваться, но я так понимаю письмо от автора так и не пришло, а прошло уже пару лет, как мне сохранить его? Отсюда https://www.youtube.com/watch?v=jPJOF3fhe28 видео общедоступное. DENAMAX (talk) 00:29, 2 March 2018 (UTC)

Письмо от автора пришло, но автор не ответил на встречный вопрос, не подтвердил, что он является автором, поэтому разрешение не было выдано. Автору было предложено, на выбор:
  • Разместить свой почтовый адрес, хотя бы временно, на своём сайте или в открытом профайле любой соцсети, прислав нам ссылку.
  • Прислать разрешение с другого адреса, который будет явно связан с автором.
  • Прислать (фото)копию любого документа.
  • Временно изменить лицензию для видео со Standard YouTube License на Creative Commons на период проверки.
Это всё можно сделать до сих пор, и тогда файл может быть восстановлен. Анастасия Львоваru (ru-n, en-2) 14:25, 6 July 2018 (UTC)

2007040710013293[edit]

Can somebody pelase check out ticket:2007040710013293 and see if it is a legit ticket, since it has been added in plaintext by Céréales Killer in 2007 on the followig files:

I'm currently at work, and don't want to open OTRS. --Jonatan Svensson Glad (talk) 09:02, 21 May 2018 (UTC)

  • @Josve05a: it's a real ticket but it appears to contain no actual license. It's a shame, because it could probably have been fixed at the time. Storkk (talk) 09:24, 21 May 2018 (UTC)
    • @Storkk: Would you agree that it would be appropriate to tag these with the appropriate "OTRS recieved (but insufficient)" tag? --Jonatan Svensson Glad (talk) 17:48, 21 May 2018 (UTC)
      • @Josve05a: Not sure there's much point, given the ticket is 11 years old... but it might be worth a shot if a francophone user wants to reply to that ancient ticket, and see if the film studio wants to specify a free license. Storkk (talk) 17:56, 21 May 2018 (UTC)
    @Josve05a, Storkk: Apparently sending the email failed:
          A message that you sent could not be delivered to one or more of its
          recipients. This is a permanent error. The following address(es) failed <omissis>
But original copyright holder said "libre de droit", which is equivalent to our "public domain". --Ruthven (msg) 07:17, 4 June 2018 (UTC)

Likely fraudulent permission provided to OTRS[edit]

https://commons.wikimedia.org/w/index.php?title=User_talk:Patrick_Rogel&diff=303316812&oldid=303033528

@Ganímedes: File:Mallu actress.jpg may appear to be available on http://reshmamalluactress.blogspot.com/2018/05/datemay12005-this-work-is-free-of-known.html with CC0 ("License to use Creative Commons Zero - CC0. You are free to use for many purposes without worrying issues licenses because this picture is TRUE FREE.", it's just dripping with sarcasm), but the date on the site ("SUNDAY, MAY 1, 2005") seems to have been faked (as the URL says 2018/05), the blog has no other posts, the author is claimed to be "Mike Dichen" (but what does a G+ profile prove?) and the photo as shown there is cropped, Tineye finds the uncropped photo in various places, none of which seem to be the actual source. It looks like a magazine scan to me (because of the colors) but I can't prove that.

https://3.bp.blogspot.com/-hZlmQyR5DgM/WwhQEw6pipI/AAAAAAAAAlI/K-x-3GwtUngIsMDpR4vPPWihjSIs21HhwCLcBGAs/s1600/IMG_20180525_233235.JPG should also raise some eyebrows. - Alexis Jazz ping plz 16:01, 27 May 2018 (UTC)

Thanks. I didn't proceed yet, and now I'm waiting for you comments. Regards. --Ganímedes (talk) 19:31, 27 May 2018 (UTC)

Soubor:Show_Ivan_with_the_drawing_by_Pavel_Rampir_of_the_Alsterufer_attack.jpg[edit]

Hi,

id like to ask about waiting for approval of photo on page: https://cs.wikipedia.org/wiki/Ivan_Otto_Schwarz File: Show_Ivan_with_the_drawing_by_Pavel_Rampir_of_the_Alsterufer_attack.jpg.

Thansk to answear.

VW —Preceding unsigned comment was added by 46.135.99.99 (talk) 13:05, 4 June 2018 (UTC)

@Viki80: The only ticket I can find which mentions "Alsterufer" is Ticket:2018041210013299, but that is resolved and doesn't mention the filename above. Do you have a ticket number? Looking further re File:Ivan Otto Schwarz.jpg (which may be the same photo), we have been waiting since 19 January for permission from artist Pavel Rampir in Ticket:2018011610010147. While we wait, would a bust or headshot crop of the latter file suffice? That would be a vast improvement over File:Ivan Otto Schwarz.png.   — Jeff G. ツ please ping or talk to me 13:21, 4 June 2018 (UTC)
@Jeff G.: Email has not been delivered from artist Mr. Rampir yet? Is It possible to load this photo again? Thx to answear VW.
— Preceding unsigned comment added by Viki80 (talk • contribs) 19:50, 7 June 2018‎ (UTC)
  • Signing your posts on talk pages is required and it is a Commons guideline to sign your posts on deletion requests, undeletion requests, and noticeboards. To do so, simply add four tildes (~~~~) at the end of your comments. Your user name or IP address (if you are not logged in) and a timestamp will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). Thank you.   — Jeff G. ツ please ping or talk to me 01:35, 8 June 2018 (UTC)
@Viki80: I replied to the ticket.   — Jeff G. ツ please ping or talk to me 01:35, 8 June 2018 (UTC)

Ticket #2018062010007572 (Bob Reis from Anything Anywhere)[edit]

Bob Reis from the website Anything Anywhere has sent an e-mail to the Wikimedia OTRS team giving permission for a few very specific pages on his website, due to the nature of his website (being a commercial business) I had made a deal with him that I would ask permission per page (or pages) and that he would evaluate permission to be released under free licenses based on several circumstances, usually if I would also use some of his images in a Wikipedia article and kept him up to date on it, the licenses however are free for re-use but as I would ask him separately per a number of pages I prefer that if an OTRS template for uploading his images would be created that it would be something alongside Template:Anything Anywhere1 so it could leave room for a future Template:Anything Anywhere2. I know that the backlog is 99 (ninety-nine) days so I have no hurry with this ticket being processed (also I am working on several huge projects on Wikipedia and have to import images from earlier tickets anyhow), however when it is processed could the agent who processed the ticket leave a message on my talk page with the template I should use for every upload? --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:06, 24 June 2018 (UTC)

Oh yeah, these separate templates for separate permissions should probably all organise into the same maintenance category (Category:Media contributed by Bob Reis (Anything Anywhere)) if possible so they can be grouped together, but as the permission will essentially be either per page or per group of pages each ticket should have its own template. --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:35, 30 June 2018 (UTC)

Doktor Pronin[edit]

Hi, Doktor Pronin (talk · contribs) added several OTRS permission to posters, but they doesn't seem to be a member of the OTRS team. Can someone speaking Russian verify please? Thanks, Yann (talk) 13:15, 3 July 2018 (UTC)

Pinging @Rubin16.   — Jeff G. ツ please ping or talk to me 15:29, 3 July 2018 (UTC)
In my opinion there should not be {{OTRS ticket}} as far as the permission is published on the site. It was a GNU GPL permission in the conversation for all the site, and in my opinion there is a small problem in the fact that Doktor Pronin writes that he's the only author, but in fact he's only the right's owner. Anyway, with the permissionon the site it's not a problem of OTRS. Анастасия Львоваru (ru-n, en-2) 14:19, 6 July 2018 (UTC)

cover illustration of San Fransisco Oracle[edit]

Hello!

Who are the right holders of San Fransisco Oracle cover illustrations? Who do I need to ask for permission/license to publish those? Wikimedia claims to have received an e-mail from the copyright holders. Who are they? How can I contact them? —Preceding unsigned comment was added by 213.243.141.66 (talk) 08:54, 13 July 2018 (UTC)

Where do you see this claim?   — Jeff G. ツ please ping or talk to me 12:03, 15 July 2018 (UTC)

Copyright[edit]

Ticket:201807161000​1271

This is the number of ticks sent by the owner of the copyright for all articles on the subject Miloš Ćorlomanović. I hope I'm in a good position. Thank you.Crnizmaj (talk) 05:27, 16 July 2018 (UTC)

@Crnizmaj: I can't find any ticket with that number. Please double-check that you have the correct ticket number. Guanaco (talk) 05:38, 16 July 2018 (UTC)
@Guanaco: Not possible! It's certainly a proy that he got from a bot. He sent me directly your mail that came from your bot. Two ticket numbers arrived because two messages were sent, the other through this OTRS system.Crnizmaj (talk) 05:51, 16 July 2018 (UTC)

Ticket: 2018071610001271 Ticket: 2018071610002403

Sometimes the ticket-number links don't work (due to spaces and what-not in the links), but I can see both tickets linked above. Awaiting review. --Jonatan Svensson Glad (talk) 06:42, 16 July 2018 (UTC)

File:Pragya jaiswal at IIFA Utsavam.jpg[edit]

Please review the permission and fix the OTRS tag for File:Pragya jaiswal at IIFA Utsavam.jpg --Sreejith K (talk) 20:06, 17 July 2018 (UTC)

@Sreejithk2000: I find no mention of that file or source file in Ticket:2017032910012057.   — Jeff G. ツ please ping or talk to me 21:52, 17 July 2018 (UTC)
Sreejith K: Same by my side, as I mentionned while removing the template and to the uploader. I would advise to speedy delete since the uploader as put the permission a third time on the file (without template this time). --AntonierCH (d) 10:56, 18 July 2018 (UTC)
We have a lot of files in Commons with this ticket. What all files does this OTRS email cover? I can create a build DR if required. --Sreejith K (talk) 18:50, 18 July 2018 (UTC)
I also looked at this ticket, (came from w:en:WP:OTRSN, didn't see this until today). Definitely not listed there. I'll also note that there appears to be a discussion about this on User talk:Perumalism --AntiCompositeNumber (talk) 01:58, 19 July 2018 (UTC)

File:Kaffee in Cutete.jpg, File:Leuchtturm von Oecusse.jpg and File:Sitz des Administrators in Oecusse.jpg[edit]

Is the string "Ticket#2014061110003331" on these three file description pages created by J. Patrick Fischer in 2014 a reference to a valid OTRS ticket? The file descriptions don't have any actual OTRS tags on them, which I'd expect them to have if the ticket was reviewed and approved. LX (talk, contribs) 21:34, 1 August 2018 (UTC)

@LX: The ticket was reviewed in 2014 and does not contain a valid permission statement. — JJMC89(T·C) 00:42, 2 August 2018 (UTC)
I loaded up several photos of Mr. Cruz on this date. The others have got a valid permission. I do not know, why there is another ticket number on this three files, maybe because two emails were send by Mr Cruz for permission and the older one doesn't have a license mention, so maybe there were two tickets open. The correct ticket number is 2014061110017719. Can you fix it? (Please mention my name or leave me a message, if there are further questions). --JPF (talk) 06:59, 2 August 2018 (UTC)
I've merged the two tickets to ticket:2014061110003331 since they are about the same set of images. Nine images listed here were included in the ticket. File:Leuchtturm von Oecusse.jpg is not there, and I cannot verify the uploader at the listed source since the Facebook group is closed. — JJMC89(T·C) 01:44, 3 August 2018 (UTC)
The direct link to the Leuchtturm-photo on FB would be here. --JPF (talk) 10:59, 3 August 2018 (UTC)
JPF: "Sorry, this content isn't available right now" – probably because it's in a closed group. LX (talk, contribs) 14:42, 4 August 2018 (UTC)
So, what to do? There is no rule, sources have to be available for public. --JPF (talk) 15:48, 4 August 2018 (UTC)
The purpose of providing source information is to enable checking that the copyright information is correct. And for OTRS volunteers to confirm a permission, the permission obviously needs to identify the content in question. Perhaps it would be possible to give an OTRS volunteer access to the image, or to change the privacy settings of the image? In any case, it sounds like additional correspondence will be needed. LX (talk, contribs) 16:06, 4 August 2018 (UTC)

Isn't it possible anymore to request simpley entrance to the group? Anyone should have a FB account. The group is not belonging to a secret organization. :P --JPF (talk) 09:29, 5 August 2018 (UTC)

All I see (while logged in) is "Sorry, this content isn't available right now. The link you followed may have expired, or the page may only be visible to an audience you're not in. Go back to the previous page · Go to News Feed · Visit our Help Center". Can't even see the name of the group. LX (talk, contribs) 11:08, 5 August 2018 (UTC)
I could make a screenshot and send it to permissions-commons@wikimedia.org. --JPF (talk) 15:54, 5 August 2018 (UTC)
Should I or not? I want to have the photo "safe", before the origin is not available anymore. --JPF (talk) 14:48, 11 August 2018 (UTC)

Update permission of File:Kylie Padilla, Filipino - Australian actress.jpg[edit]

Hello! Can I ask you an update of the above-mentioned photo I uploaded? The photo was posted on her Twitter account (@kylienicolep) more than a year ago, and I'm glad that it is so unique that is why I use to use the photos from her personal Twitter account instead from her Facebook and Instagram accounts.

PS: If you have an update regarding that particular photo, feel free to answer to my response. TY. RenRen070193 (talk) 14:11, 4 August 2018 (UTC)

@RenRen070193: The owner and subject of a photo is not usually the copyright holder, the photographer usually is. Please have the photographer send permission via OTRS (with "[Ticket#: 2018072910003049]" in the subject line without quotes) with a copy to you. We have not heard from any of them yet, just you.   — Jeff G. ツ please ping or talk to me 15:06, 4 August 2018 (UTC)
Pinging @DarwIn.   — Jeff G. ツ please ping or talk to me 15:13, 4 August 2018 (UTC)
@RenRen070193: Still waiting for the copyright holder authorization...-- Darwin Ahoy! 15:28, 4 August 2018 (UTC)

File:Jose de cauwer-1531688297.jpg[edit]

This looks like a screenshot from television, or even a photograph of a program on a television set, not a real photograph. Therefore, I would like to challenge the OTRS permission. Tekstman (talk) 16:58, 11 August 2018 (UTC)

I agree: it does look like a screenshot. There was no talk about the source of the picture, the author just says "yes, it's my own work". @Ellywa:: you processed and uploaded the picture: what was your opinion at the time? Ciell (talk) 08:54, 12 August 2018 (UTC)
at the time I considered this was an original photo. Ciell please ask the uploader for more details. I cannot access OTRS at the moment. Elly (talk) 14:57, 12 August 2018 (UTC)
I've send a follow-up. Ciell (talk) 19:41, 12 August 2018 (UTC)

Ticket:2018062310004981[edit]

Good night OTRS volunteers, on 16 July 2018 at 22:10, I wrote here that I asked the copyright owner to send a new OTRS email to permissions-commons. The owner did send it directly to permissions-commons on 11 July, 2018 at 10:12 a.m. IDT (Israel Daylight Time). Then I was sorry to find out that File:נכה לא חצי בן אדם - לוגו.jpg was deleted on 13 August 2018 at 19:35.
Please follow ticket 2018061010004218 (former ticket), and find the email which the owner sent from his official NGO email, and signed it himself. Please undelete File:נכה לא חצי בן אדם - לוגו.jpg, and undo the deletion which was made in the Hebrew Wikipedia, because the copyright owner did want to see his logo there, as he wrote it to me yesterday. Dgw (talk) 09:30, 16 August 2018 (UTC)

Not authorized?[edit]

@Krd: while editing File:Michael Ajakwe.png it showed me that I am not a OTRS member. Is that any bug? --✝iѵɛɳ२२४०†ลℓк †๏ мэ 04:10, 17 August 2018 (UTC)
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