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Technical Writer (13694)

The role of the Technical Writer is to coordinate with subject matter experts and various department representatives to author, edit, and maintain system documentation, processes and procedures, and maintenance instructions in a technical environment. Background with Infrastructure documentation and experience/ knowledge with Networking and hardware devices.
Position Responsibilities
establish technical specifications, and determine material to be developed.
Document, edit, review, organize, publish, and present information consisting of (but not limited to) requirements, design, business processes, policy, user manuals, reference manuals, and user-based scenarios (a workflow that describes all the steps, actions, and attributes taken to accomplish a specific task).
Elicit requirements to understand complex business systems and inter-dependencies with the upstream and downstream systems and put these concepts into a form readable and understandable by individuals with varying backgrounds and technical/skill levels.
Organize material and complete assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
Review published materials and recommend revisions or changes in scope, format, content, and/or methods of reproduction.
Edit, standardize or make changes to material prepared by other writers or client staff.
Maintain records and files of work and revisions.
Communicate complex technical information effectively with a wide variety of technical and business experts in both individual and in group settings.
Organize, refine, and develop technical and functional concepts into a useful fashion.
Write logical instructions:
Decompose high-level information into details.
Abstract up from low-level information to develop documentation, clarify requirements and organize library for use among the project teams.
Arrange for typing, duplication, and distribution of material.
Position Requirements
Education/
Experience:
Master's Degree in Information Technology, Business Systems, Computer Technology or related technical discipline is preferred.
5 years Technical Writing Experience
Infrastructure demonstrable technical writing and editing experience with an emphasis on developing and writing application help, system design and supporting documentation functions is required.
Proficiency in the use of the full Microsoft Office suite 2003, 2007, and 2010 for the purposes of creating infrastructure architecture diagrams, Word documents, Excel spreadsheets, PowerPoint presentations, and Visio diagrams
Demonstrated ability to work in fast paced, high energy, collaborative environments.
Sample documentation will be required at the interview stage.

Prosum is an EOE.


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