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Bastrop Daily Enterprise - Bastrop, LA
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Digital Subscription FAQs

How much does a digital subscription cost?

A digital subscription costs only for the introductory first month, and then only /month! a month after the introductory period. Print subscribers receive unlimited digital access.

What is a digital subscription and why should I get one?

A digital subscription gives you unlimited access to all content on . In addition to what you find in print, our website offers a wide range of features. Among them:

  • Breaking news
  • Photo galleries and videos
  • Commenting systems to voice your opinion



How do I access my digital subscription?

Once you purchase your digital subscription, you will be logged in to your account from the device you used to purchase the subscription. You don't have to do anything else to access the content on the website. However, if you switch to another device or clear your saved login data, you may see the message asking you to subscribe. If that happens, simply click the "Sign In" button on the top right corner of that screen and enter your e-mail address and the password you selected.

What if I don't want to purchase a digital subscription? Will I be blocked from the site?

No. You will still have access to page views every 30-day period. Upon reaching your page views, you can subscribe for unlimited digital access. If you don't want to subscribe, you can revisit our site during the next 30-day period to access your page views. Some of our content, like the homepage, classifieds and obituaries, will always remain free.

Why has started charging for online access?

Newspapers provide a valuable service to the community, and we make a significant investment in covering the news, whether it appears in the printed paper or online. And today, we're working harder than ever to provide the best possible content to make sure all the news that our readers need is right at their fingertips. So, just as our print readers have always paid for their newspaper, we also need to have our digital users pay for the content they consume online. And just to be clear, those who subscribe to our print newspaper will receive digital access as part of their paid subscription at no additional charge.

What is Press+?

Press+ is our e-commerce system for digital subscriptions. When you subscribe to bastropenterprise.com, you will create a Press+ account, and Press+ will charge your credit card for the subscription amount. The charge will appear on your credit card statement as "Press Plus" in the amount you have selected for your subscription. For further information on managing your Press+ account, see the Account Management FAQ below.

If I have a computer at home and a computer at my office, do I need to purchase two digital subscriptions?

No. You can log in using your account username and password from wherever you access the Internet. Can everyone in my household use the same account? Yes, you can use the same account for all your family members. Is the popup "subscribe" window a secure URL? Yes. If you right-click on the window and "view frame info" or "frame source," you'll see it's an https URL.

How will digital subscriptions be billed?

We accept major credit cards. Subscriptions are billed every 30 days for monthly subscriptions or every 360 days for annual subscriptions. Your subscription renews automatically, and you are charged in advance of each billing cycle. Note: Because Press+ is managing the billing for your digital subscription, the charge on your credit card statement will say "Press Plus" rather than .

Can I pay by check, invoice, or PayPal?

No. All payments are via credit card.

What is the cancellation policy?

You will be able to cancel your subscription at any time. If you decide to cancel, we will stop charging your account the following billing cycle. Your unlimited digital access will continue for the remainder of the current 30-day period. Afterward, you will still be able to view pages per month on bastropenterprise.com at no charge, just like any other visitor.

Account Management FAQ
How do I sign in to my account once I've subscribed?

You are automatically signed in as soon as you subscribe; there isn't anything further you need to do. If you are prompted with a message to subscribe at a later time, you can log in with the account you created.

How do I access my digital subscription billing account?

To access your billing account, follow these steps:

  • 1. Go to http://www.mypressplus.com and click "My Account"
  • 2. Log in with your email address and password


What do I do if I forgot my password?

To reset your password, follow these steps:

  • 1. Go to https://accounts.mypressplus.com
  • 2. Click "Forgot password"
  • 3. Enter your email address and click "Submit." This will send you an email with a link to reset your password
  • 4. After clicking the link, you will be prompted to enter and reconfirm your new password
  • 5. Click "Submit" and your password will be updated






How do I modify my payment information?

To modify your payment information, follow these steps:

  • 1. Go to http://www.mypressplus.com and click "My Account"
  • 2. On the "Account Summary" page, select "Modify Payment Information"
  • 3. Confirm that the cardholder name and billing zip code of your credit/debit card are correct
  • 4. Enter your card number and expiration date
  • 5. Click "Submit" and your payment information will be updated





What if I have further questions?

For questions about your print subscription, please contact our customer service department at:

For help accessing your digital subscription, please contact Press+ customer service at http://www.mypressplus.com/contact or customercare@mypressplus.com.

For phone support, call Customer Care at 866-71-PRESS (866-717-7377). Standard hours are Monday through Friday from 9 a.m. to 5 p.m. ET
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