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Author Solutions Complaints 2

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11:32 pm EDT

Author Solutions To get some capital back

My name is John Leon I first got in contact with
Author on the 30/01/17 I want a change in my life
and felt ready brave to be the writer that I knew I could be, I called and I was met or called back by
Jud Cure she was well presented and articulate
I told her my dream my vision and she seemed willing to help and infact encouraged me and from that day I started to write silly as it sounds that got me already paying for a second book even before the second was published up front I payed around
£5, 000 PLUS for the second book but I can seek
to double check at some stage they hit me with promotions sign ups for a book deal and book fairy
Radio interviews in Florida but in th end that was cancelled and money directed to another part of the book there was errors on on my book my first book I was shocked and embarrassed the money I spent with them is ridiculous and that man Abel Turner was a conman from the day I was introduced to him things went wrong for me
I could have spent 7p to and more 25, 0000
I have cut an paces the details below

Jud Cure

Supervisor, Publishing Sales

AuthorHouse UK

1663 Liberty Drive
Bloomington, IN 47403
P: 800.197.4150 ext: 5721

[protected]@authorhouse.co.uk

This email is an advertisement.

To be removed from my email list, please click here or, alternatively, send an email to [protected]@authorhouse.co.uk with the subject UNSUBSCRIBE.

Book sales are dependent on any number of factors including the quality of the book, the author's ability and motivation to reach audiences, and reader interest in a particular topic. While we provide information and services to give authors the opportunity to build a platform, we do not guarantee book sales.

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Update by Simplesimon
May 24, 2021 11:55 pm EDT

I first came in contact with Author solution in January 01/ 30/ 17 and spoke to jude cure
she was a very sweet lady articulate and inspiring
She listened to my hope desires and vision
and she believed me and from that first day I begun to write and she got started with details of what package would be best and so on anything progressed depending how we want to look at things

Update by Simplesimon
May 24, 2021 11:44 pm EDT

Author solution/House has let me down on a heap
Of toxic waste and now I am in the [censored].
Abel Turner you was a conman from day one
I should have run. jud cure you was so caring was it all just an act. Up to 25k or possibly more is no joke
I paid 5k up front what a fool they must of thought
I was and many others like Iris Fernandez
my dream our dream but we will all survive you
I pray you can never sleep your chapter shall be closed on you all

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ComplaintsBoard
P
12:51 pm EDT

Author Solutions Royalty and copyright rip off

To my utter misfortune, I became acquainted and started to use the services offered by 1stBooks publishers now known as Authorhouse, and published my first two books in 2003. At the time, I detected no problem with their services and accepted that being my work was academic, would not sell many copies. I decided to publish my third book with them, a large 2 volume edition in 2008, and due to the reviews and publicity received, and the professors that contacted me personally, I became fully aware of the university libraries and public libraries who processed my work into their establishments, or were interested in my work.

However, I noticed the first major discrepancy in their promises was that if I turned my manuscript in within a certain time frame, I would receive fourteen free copies of my work when it was printed.

I e-mailed my text, and mailed my contract via snail-mail two weeks before the deadline, I know the contract arrived on time I live in Europe, and mail does not take longer than 4 to 8 days to arrive in the US, however, there is no way to prove this, and they could not honour the free copy agreement as they allegedly hadn't received the contracts on time. They never mentioned the agreement included receiving the contracts, just the manuscript. I received just my usual free review copy of each volume. I decided to let the matter go.

Then, they have a very careless attitude with other aspects of their services. For example, their Press Wire program that sends your Press Release electronically to 14, 000 media outlets. Where did I find my academic books being promoted? In the financial sections of several media outlets, and not to my target audience found in the academic, history, biography, or even literature, areas.

(I also discovered my university level academic book on classical music categorised as a children's book.)

However, the major problems developed with royalty accounting. I began keeping a record of the copies available of my new two-volume work at Amazon US, UK, Canada, and their Marketplace vendors. (This is practically the only way you can discern how many books may be selling in the public domain.) Considering this is Print On Demand, when a number of available copies drops, you can expect it to be a sale since stores have no reason to keep raising and dropping the numbers unless they make a sale and then re-list the book. (For the record, I withdrew all my publications from Authorhouse June 14th 2010.)

Authorhouse's numbers were way below the daily tallies I kept from the Amazon numbers, they only reported between 10% and maybe up to 20% of the sales on any given quarter. September 7th for example, I received the worst report yet: they reported only 1 copy of Volume One sold in the second quarter (April 1 to June 14th, the time I withdrew my publications from them), and only 3 copies for Volume 2. According to my numbers from the Amazon rankings and marketplace sellers in the US, Canada and UK: 28 copies of Volume 1 sold, and 27 of Volume 2. Therefore they have reported only 4% of the sales, and they obviously are pocketing the rest. And this does not include other sales that may have been made through other sellers like Barnes and Noble, etc.

However, there is no way to be compensated for these discrepancies, Authorhouse demands you provide receipts of all sales as proof of your claim how on earth do you track such receipts? Authorhouse knows it's an impossibility. Of course, Nielsen Book Scan offers sales report services, but you cannot use them to reclaim royalties, or display or disclose your sales report to any third party as Nielsen deems such action a breach of trademark confidentiality and would possible incur a lawsuit.

The simplest answer would be to cancel all contracts with Authourhouse as they assure the authors retain full rights to their work, but this is not as easy as they make it out to be. To date, they continue to reassure me my books are no longer in print, but as I have discovered September 7, they are still listed with UK wholesale distributors as available within 5 days as Print on Demand, so they are technically still available by Authorhouse illegally.

1st Books / Authorhouse in my estimation is the most disreputable company allowed to carry on a business offering a sham service to the public, robbing authors of the fruits of their labours. Surely they are required to have a business license to operate as all other businesses? How can any state issue a license and continue to allow such a rogue business like this to continue? They are operating on such a large scale, and if they are doing this to every author, then one must consider the possibility they are committing grand larceny on a massive scale. They claim to have thousands of authors with their company.

Authors Beware: if you are considering publishing your book using Print On Demand, stay well away from this company. Even if they paid all the royalties, they do little or nothing to help promote your work, but expect you to pay additional hundreds and even thousands for various promotion packages that provide little if no results. For those of you poor authors who now hold a contract with Authorhouse publishing your work, my sympathies go out to all of you.

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Author Solutions earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Author Solutions to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Author Solutions is known for their high standards and safety. If you're thinking about dealing with Author Solutions, it's wise to check how they handle complaints.

We found clear and detailed contact information for Author Solutions. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for authorsolutions.com can be seen as a positive aspect for Author Solutions as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Author Solutions's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Authorsolutions.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Author Solutions as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

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Overview of Author Solutions complaint handling

Author Solutions reviews first appeared on Complaints Board on Sep 9, 2010. The latest review To get some capital back was posted on May 24, 2021. Author Solutions has an average consumer rating of 1 stars from 2 reviews. Author Solutions has resolved 0 complaints.
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  1. Author Solutions Contacts

  2. Author Solutions phone numbers
    +1 (877) 775-7551
    +1 (877) 775-7551
    Click up if you have successfully reached Author Solutions by calling +1 (877) 775-7551 phone number 0 0 users reported that they have successfully reached Author Solutions by calling +1 (877) 775-7551 phone number Click down if you have unsuccessfully reached Author Solutions by calling +1 (877) 775-7551 phone number 0 0 users reported that they have UNsuccessfully reached Author Solutions by calling +1 (877) 775-7551 phone number
  3. Author Solutions address
    1663 Liberty Dr, Bloomington, Indiana, 47403, United States
  4. Author Solutions social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Author Solutions Category
Author Solutions is ranked 12 among 26 companies in the Writers Resources category

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