FREQUENTLY ASKED QUESTIONS

WHO SHOULD ATTEND?

SLJ Day of Dialog is open to librarians, educators, and library students only. If you do not fit this criteria but have special concerns (such as seeking press pass), email us at support@mediasourceinc.com.

HOW MUCH DOES IT COST TO REGISTER?

Librarians and Educators with a Library Journal or School Library Journal Subscription: 34.95

Librarians and Educators without a Library Journal or School Library Journal Subscription: 44.95

Library Student: 17.45

WHAT IS INCLUDED IN MY REGISTRATION FEE?

The full day’s presentation and take away pieces from sponsors, as well as breakfast, lunch, and a closing reception with plenty of opportunities for author signings and networking.

WHAT METHODS OF PAYMENT ARE ACCEPTED?

We accept VISA, Mastercard, American Express and Discover.

WHAT DO I DO IF MY CREDIT CARD WAS DECLINED OR DIDN’T GO THROUGH?

First, please be sure that you entered your credit card number, your name, and billing address correctly. In many cases, the decline is a result of the credit card being used not matching up with the billing information provided. If you feel that you have entered your credit card information accurately, and are still having trouble, we recommend contacting your financial institution. If you still continue to have difficulties, contact us at support@mediasourceinc.com.

HOW CAN I GET A COPY OF THE RECEIPT FOR MY PURCHASE?

Proof of purchase was emailed to your provided address immediately upon registration. This email came from support@mediasourceinc.com. Please check your spam filters, and junk mail, for messages that may have been blocked from this address.

HOW CAN I REGISTER MULTIPLE PEOPLE FROM MY ORGANIZATION?

You may register multiple people by increasing the quantity of tickets in the shopping cart. Please fill out the “Ordered by” page with the information of the person who should be billed, and then include contact information (name, title, phone, email) of the individuals that will be attending in the appropriate field.

MAY I CANCEL MY ORDER AND WHAT IS THE REFUND POLICY?

Cancellations and Substitutions
Once registered, cancellations will not be accepted. Substitutions for the same amount of fees may be made through the week prior to the event (May 21, 2014). Please indicate the name and the title of the person who will be replacing the original registrant and notify us via email at support@mediasourceinc.com. After this date, any changes must be made at the conference.

NOTE: The sponsors and management of Day of Dialog reserve the right to make necessary changes in this program. Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in substitution of a presentation topic and/or speaker. Neither Library Journals nor any sponsor assumes any liability for the acts of their suppliers or for the safety of any Day of Dialog participants while in transit to or from this event. The total liability during the precise hours of the meeting will be limited to a refund of the delegate fee.

Other questions?

Please contact us at support@mediasourceinc.com for further assistance.

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May 28

Wednesday, May 28, 2014
8:30 am – 6:00 pm


McGraw-Hill 4th floor
1221 Avenue of the Americas
(6th Avenue and 49th Street)
New York, NY 10020


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