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GENERAL INFO

What is OwlPost?

OwlPost is that dream monthly subscription box which consists of a recently released Young Adult novel and 3-5 bookishÂ and cutesy theme related goodies to amp up your reading experience! What’s more?? It is delivered to your doorstep while you sip on your favorite coffee in your PJs!

How much does OwlPost cost?

We have got 3 options for you book wizards! Month-to-Month plan is Rs. 2399 with free shipping (Cash on delivery) Â for those who wish to get an OwlPost just for the month ! 3-Month plans are Rs. 6900 (Rs 2299/month) Â whichÂ you pay for all 3 months upfront Â with free shippingÂ  (Cash on delivery) for those nerds who are in for the 3-month continuous bibliophilic joy ride! Lastly this ones for the super nerdsÂ who are in on the OwlPost party with 6-Month plans, which are Rs. 13,200 (Rs. 2199/month)whichÂ you pay for all 6 months upfront Â with free shippingÂ  (Cash on delivery)

What age do you recommend OwlPost for?

OwlPostÂ includes Young Adult novels which are suitable for the age of 17 and up. Some younger readers enjoy Young Adult genre just as much! We keep a constant check on the nature of books we include. If you have any query or concernÂ regarding any theme or book, do let us know and we’ll do our best to answer every single one of your questions.

What comes inside an OwlPost?

OwlPost includes a recently released, top notch and highly recommended Young Adult novel.Â The team spends weeks of heads joined together to funnel out the best book to send your way! In addition to the book, OwlPost contains 3-5 awesomely bookish goodies like bookmarks, pins, magnets, art prints, accessories and many more to amp up your bibliophilic experience!

What types of books can I expect?

You can expect a super awesome recently released top notch Young Adult novel which is selected from the release of last 60 days!

How do I know I won't already own the book you send me?

The novels are chosen on the basis of their good reviews and most importantly on the basis of being recently released within the last 60 days so the chances that you will already own the book are pretty slim.

How are the items chosen for the boxes?

After deciding the book and the theme for the month, we spend our time hunting for bookish items that go with the book, the theme and will possibly make our nerd side jump with joy! We include local small businesses of Pakistan and try not to import internationally as to give a chance to our bookish industry to flourish and prosper.

What happens if I refuse to take OwlPost and is returned back?

In that case, you’ll be contacted and inquired about the reason of refusing your OwlPost, upon agreement it’ll be sent back the shipping charges will be added to it (as we offer free shipping for one delivery, which has already been made). If you’ll refuse to accept it unfortunately you’llÂ be disbarred from placing any order in the future as your OwlPost will cause us a loss as all OwlPosts are made against fixed number of orders.

Shipping

How long does it take for my OwlPost to arrive?

OwlPosts are shipped till of every month. Most customers will receive their boxes within 2-3 business days after shipping. Others may receive in furtherÂ 1-2 daysÂ due to delay by the courier company.

How much is the shipping cost?

There are no shipping charges. Shipping is totally free.

Can I change my address if I've moved?

Definitely!Â You can Email us the new address along with your Order number and the Full name by which you placed the order at subscriptions@owlpost.pk.Â Please be aware that we will need your new address by the 10th of the month.Â We begin printing shipping labels on the 14th, and once a shipping label has been printed we can not alter it.

If you need any help with updating your address, please let us know!

CANCELLING YOUR SUBSCRIPTION

I need to cancel my subscription. How do I do this?

We’re sad to see you go!

Kindly Email us your Order Number and with the Full name you placed the order which you want to be cancelled at subscriptions@owlpost.pk with the subject ‘ORDER CANCELLATION’, kindly note that cancellations can only be entertained before first of the month, as after that we have placed orders with the vendors and payed the advance payment. As OwlPosts are booked a month in advance, that is, say you want to order the December OwlPost, then the order for December will be opened a month in advance (from 1st November) for December, and will close at the last day of November, and from 1st December orders for January will be opened. So if you placed your order for December (which is placed between 1st to 30th November) you can cancel anytime between that period but they cannot be entertained after 1st of December as the orders for your OwlPost has already been placed with the vendors and payed in advance and we cannot give it to anyone else because new theme is announced by then and orders for Next month have started.

When do I need to cancel to ensure I am not delivered a box again for the next month?

Make sure you cancel your subscription byÂ the last day of the current month. Otherwise, you will be delivered a box next month.

I had to cancel my subscription in the past, but I wish to join again. Am I able to do this?

Absolutely! We’re so happy to have you back!

All you need to do to begin receiving OwlPost again isÂ log in to your account. You will see your subscriptions on the top left hand side of the screen. Click the ‘RENEW’ button against your cancelled plan.

If you have any issues in reactivating your account, please email us right away and we’ll help you out!

What happens if I cancel my order after 1st of that Month?

Unfortunately that will not be possible because as by 1st of the month we have already placed our orders with the vendors for your OwlPost and payed the advance payment to them.Â If you’ll refuse to accept it unfortunately you’llÂ be disbarred from placing any order in the future as your OwlPost will cause us a loss as all OwlPosts are made against fixed number of orders. We can however deliver you on a delayed date (within 3 weeks) if your are not available for receiving it.

SUBSCRIBING

What mode of payment do you accept?

Currently we accept payments via Cash On Delivery.

I want to sign up to OwlPost, but I see that you are currently sold out. What should I do?

Thank you so much forÂ your interest in our boxes! We would recommend joining our Wait ListÂ HERE, so that you will reserve your spot in line for upcoming boxes.

How does the Wait List work?

Once you have confirmed your email address on theÂ Wait List, you reserve your spot in line for upcoming boxes. When new boxes become available we contact the next people in line on the list, and send them a private invitation link via email. We continue to do this until we have contacted everyone on the currentÂ Wait List. If we still have any boxes left over, we then open the website to the general public.

By joining the Wait List am I guaranteed to receive a box that month?

Sadly, no. This all depends on how many people are currently on theÂ Wait List. Being on theÂ Wait ListÂ DOES guarantee that you will eventually receive an invitation to sign up to OwlPost though, you just may have to wait a month or two.

We are working hard on expanding our available spots each month, and the wait willÂ get smaller and smaller.

During my excitement of signing up, I may have accidentally purchased two subscriptions. What should I do?

Email us at support@owlpost.pk as soon as possible, and we will look into your account for you and fix the issue for you.

ACCOUNTS & BILLING

When will I be billed?

Month to Month: You will be billed for one month only which will be payed upon delivery (Cash On Delivery)

3 Months: You will be billed for 3-months in advance and each deliveryÂ will be made on respective month for 3-months, which will be payed upon delivery (Cash On Delivery)

6 Months:Â You will be billed for 6-months in advance andÂ each deliveryÂ will be made on respective month for 6-months, which will be payed upon delivery (Cash On Delivery)

How do I log in to my account?

You can always log in to your account by clicking the “LOG IN” button in the upper right hand side of ourÂ home page.

For your convenience, you can also clickÂ HERE, which will immediately take you to the log in page!

What can I do within my account?

Once you have successfully logged in to your account, there are a variety of different things you can control and access.

 

You can edit your account settings. This includes your email and password for the account.

 

You can edit your shipping address. If you have moved recently, or you noticed a mistake with your address, please edit this as soon as possible to ensure that our owls deliver your crate to the right place!

 

On the left hand side of the screen you will see your MY SUBSCRIPTIONS. This is also where you go if you need to cancel your subscription, or if you need to renew an already cancelled plan.

 

REVIEW, VENDOR & MEDIA INQUIRIES

I'm a business selling items that would be a good fit in your boxes! How do I get my items into an OwlPost?

Wonderful! Send us more information about your business/products to submissions@owlpost.pk with the subject BUSINESS PROPOSAL. You must also be willing to send us samples of the items. Unfortunately, due to the amount of inquiries we receive, we can’t respond to every email. If we’re interested in your items we’ll let you know!

I would like to run a giveaway on my blog/website. Are you able to donate one of your boxes?

This depends on theÂ different types of promotions we already have planned for the current month, but we’d love to hear more information! Please email us at submissions@owlpost.pk with the subject line:Â GIVEAWAY PROMOTION, and we’ll get back to you as soon as we can.

I would like to interview you for my blog. Are you interested?

Thank you! We’d love to! Please email us at info@owlpost.pkÂ and tell us more information about the interview. If we are able to fit an interview into our schedule, we’d be more than happy to take part.

I have a YouTube channel/blog. Will you send me a free box in exchange for a review?

Thank you for your interestÂ in OwlPost!

We are currently only able to send free boxes to people who have built a strong following on their various channels (roughly 10,000 subscribers/followers).

If you fit this guideline, please contact us at submissions@owlpost.pk with the subject line:Â UNBOXING REVIEW. Tell us more information about you, as well as your stats. Due to the high amount of emails we receive on this subject, we can’t reply to everyone. Thank you for understanding!
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