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Contents Management (CMS)

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Online Course: Knowledge Management in Organizations


The cognitive interface to the information system.

Organizations that manage information systems (companies, services, corporative libraries, etc.) invest immense resources in the research of new methods to represent and manage contents and documents. Most of these systems which are already operational present the following problems:

  • Low pertinence in retrieval.

  • The user interface is not economical.

  • They have to face analysis, design, development and implementation costs.

  • The designed "knowledge organization" designed for users, doesn't match the end user's own domain conception.

  • Confusion between "contents management" and “document management”.

  • Integration difficulty  with the organization's own system.

  • Some information systems might require the development of a real ontology, which is not consistent with the hierarchical principle of most available systems.

It is obvious that the ideal system resulting from research and trials is a knowledge based system, not solely to follow a fad, but because the correspondence between contents and knowledge is maximal when a cognitive interface is used. This cognitive interface is built on a semantic network, to which the node documents to be managed and their attributes are associated to specifically describe each topic.

Some further reasons that emphasize this convenience are:

  • Immediate implementation, there's no need for analysis, design, etc.

  • The unique  system “cost” is the interactive construction of the knowledge base, that can be built at a pace to be decided by the KB administrator.

  • The interface (the semantic network itself) can be extended or modified in real time.

  • The KB can be protected against non-authorized access or modification.

  • The semantic network can be distributed into levels.

  • Each topic can be explained by means of an internal text,  image or video.

  • Related documents can be of any type or origin and reside anywhere in the intranet or Internet.

  • A glue technology like KM saves time, effort, money and reduces uncertainty and complexity.

  • The result of an Internet search can be associated to the knowledge base in real time.

  • Maximal correspondence between the end users' view of his domain and the "knowledge organization" he is using to access information.


The ideal system resulting from this research exists. The cognitive solution to contents management with Knowledge Master permits:

  • Unifying multiple information sources normally scattered throughout the organization (business, information center, college, etc.) in a unique container.

  • A unique interface for all information sources.

  • Finding the necessary documents at the right moment.

  • Using a standard method to capture a reuse information from a powerful cognitive interface.

  • Accessing all documents, process descriptions and information from a collaborative visual interface.

  • Using a single visual interface

  • Using a single knowledge model.

  • Using a universal data access.

  • Get a natural and visual identification of categories.

  • Connecting all information sources to an interface that reflects the way in which end users think and reason.

With Knowledge Master it is possible to:

  • Have a unique interface to all cognitive and informational resources.

  • Create a conceptual approach to business thoughts and processes.

  • Create inside Knowledge Master your own data base associated to knowledge, with any data types.

  • Connect any file types, Web pages and proprietary systems in a unique view.

  • Effective team collaboration.

  • Use high level topics (nodes concatenations, paths).

  • Get easily orientated even when the user doesn't know how contents are structured. Data bases do not offer orientation resources. In KM, searching is associative, it follows the natural organization of ideas.

  • Locate main contents and related topics while navigating information.

  • Universal data access. Information is a precious asset and must be accessible when it's needed.

  • Locate the exact idea or topic. From it, you have all associated ideas and information available.

  • Export the full knowledge base to an external format (HTML, XML, XTM, etc.) for its use in other applications.

  • Include the description of business applications like projects, processes, etc.

  • Use the KM multilingual interface with translation.

Consulting on Knowledge Management and Business Intelligence

 

The excellence of visual cognitive interfaces over text or data interfaces is obvious!!!!


Project management with knowledge management tools

 

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