1 star Mary of Miami, FL verified reviewer Original review: Oct. 9 2020 Quickbooks needs to start training their employees better. I contracted customer service to help me set up Payment Terms on invoices and the rep said there was no solution to our request. All I needed is to change the terms so the due date falls on the 10th of the following month and he said we could only do it MANUALLY, like change the due date manually on every single invoice!!! I was able to fix the problem myself and the solution was pretty easy. I guess the Rep just wanted to get rid of me instead of helping. This is not the first time it happens with them. Quickbooks customer service is THE WORST of them all ... Please, if you are thinking of using this company for your small business, find another company and safe yourself a headache and hours of waiting in line for an agent that may or may not know what he/she is doing....