From hadley at rice.edu  Sat Aug 21 18:04:04 2010
From: hadley at rice.edu (Hadley Wickham)
Date: Sat, 21 Aug 2010 11:04:04 -0500
Subject: [Rd] No RTFM?
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> previous suggestion by a regular contributor. ?I still think a better
> response is not to escalate: ?Either ignore the post or say something like,
> "I don't understand your question. ?Please provide a self-contained minimal
> example as suggested in the Posting Guide ... ."

I agree wholeheartedly. I have tried to do this with the ggplot2
mailing list, and I think it has been extremely successful in
fostering a community that is friendly and polite, yet still provides
excellent technical support (and these days, most of it doesn't come
from me!).

I know it's frustrating when you see the same "stupid" question asked
over and over and over again, and it's so tempting to reply harshly,
but I think you're far better off just letting it go, and doing
something fun instead.

Hadley

-- 
Assistant Professor / Dobelman Family Junior Chair
Department of Statistics / Rice University
http://had.co.nz/



[Rd] No RTFM?
Hadley Wickham