From gavin.koh at gmail.com  Thu Oct 22 15:10:11 2009
From: gavin.koh at gmail.com (gavin.koh at gmail.com)
Date: Thu, 22 Oct 2009 15:10:11 +0200 (CEST)
Subject: [Rd] R quits immediately upon start-up (PR#14021)
Message-ID: <20091022131011.B2FB22831FE4@mail.pubhealth.ku.dk>

Full_Name: Gavin Koh
Version: 2.9.2
OS: OS X Tiger 10.4.11
Submission from: (NULL) (145.117.52.255)


Roughly two weeks ago, it became impossible to start-up R.  The console window
would appear for a fraction of a second and then the programme would exit with
no error message.

The symptoms are not specific and do not specifically point to Mozy being the
culprit.  Users will notice that they are unable to sync their iPhones or
cameras.  They will be unable to print from any application and some programmes
will refuse to uninstall; file sharing cannot be started and you cannot burn
discs.  Stata will run but will not draw graphs or use any other function that
requires creating temporary files.

The problem started in the second week of October and is due to a faulty update
of the popular off-site back-up programme, Mozy. Version 1.5.0 is accidentally
overwriting an hidden symbolic link (./tmp -> private/tmp) which causes the
operating system to seize up.  Because Mozy updates itself silently, most users
will not have noticed the problem only started after the last software update.

This is the fix:
1. Open the Mozy Preferences menu.
2. Change the Temporary Files Location from "Default" to "Custom" and specify
something like "/Applications/Mozy Temp/"
3. Now go to "/Applications/Utilities/Disk Utility.app" and select the hard disk
your operating system is running from.  Tell it to "Repair Disk Permissions"
This will repair the symbolic link that Mozy broke, and should prevent the
problem from re-occurring.

Read these threads on the Apple message boards for more information:
http://discussions.apple.com/thread.jspa?threadID=2193927&start=30&tstart=0
http://discussions.apple.com/thread.jspa?messageID=10440090#10440090

If this solves your problem, please write to customer service at Mozy and give
them hell.  The e-mail address is macsupport at mozy.com



[Rd] R quits immediately upon start-up (PR#14021)
gavin.koh at gmail.com