chunk: In present-day Los Angeles, bank loan officer Christine Brown hopes to be promoted to assistant manager over her co-worker Stu Rubin. Her boss, Jim Jacks, advises her to demonstrate that she can make tough decisions to get a promotion. Christine is visited by an elderly gypsy woman, Sylvia Ganush, who asks for an extension on her mortgage payment. Though empathetic with the old woman's crisis, Christine denies Ganush an extension to prove herself to her boss. Ganush begs Christine not to repossess her house and kneels in front of her. Christine gets scared of the woman's bizarre pleading as she is helping her to stand up and calls security, who take Ganush away while Ganush blames Christine for "shaming" her and vows to take revenge. Jim compliments Christine on how she handled the situation.