chunk: Capt. Rich receives a wire from the hospital in Berlin, saying Julia was with her father when he fell off the roof and also died of internal injuries. Kyle furiously denies it. The crew believes she is delusional. A therapist, Lisa (Greta Scacchi), tries to console her, causing Kyle to doubt her own sanity until she notices that a heart Julia had drawn earlier on the window next to her seat is real. Kyle is emboldened and convinces the therapist to let her use the bathroom. Instead of doing so, she climbs into the upper compartment and sabotages the aircraft's electronics, deploying the oxygen masks and interrupting lighting. She uses the chaos to take a dumbwaiter to the lower freight deck. She desperately searches for Julia and finally opens her husband's casket, at which she emotionally breaks down. Carson finds her, puts her in handcuffs and escorts her back, announcing that she will be arrested as soon as they land.