chunk: The large, maze-like mansion's walls were constructed with angles slightly askew, resulting in off-center perspectives and doors that open and close by themselves. The immense library contains the ramshackle spiral staircase from which the previous owner hanged herself; the vast conservatory is adorned with eerie statues. During their first night in the house, Eleanor and Theo are terrified by supernatural occurrences outside Theo's bedroom door. Deafening banging is heard against the door and the voice of a young girl is heard echoing with laughter. Despite the turbulence, Eleanor feels a tentative affinity to Hill House.
  The team explores the house the next day, discovering a cold spot outside the nursery and encountering other supernatural phenomena. Markway reveals more about the hauntings that have allegedly occurred. Following another night of loud disturbances the team discovers the words "HELP, ELEANOR, COME HOME" on a wall, which causes Eleanor severe distress.