chunk: The Bloomfields are rich and much crueller than Agnes had expected. Mrs. Bloomfield spoils her children while Mr. Bloomfield constantly finds fault with Agnes's work. The children are unruly and Agnes is held accountable for them despite being given no real authority over them. Tom, the oldest Bloomfield child, is particularly abusive and even tortures small animals. In less than a year, Agnes is relieved of her position, since Mrs. Bloomfield thinks that her children are not learning quickly enough. Agnes returns home.