chunk: She knocks. A frightened voice cries out, "Who's that?" Lucie opens the door, and discovers a low-ceilinged kitchen. Everything is tiny, even the pots and pans. At the table stands a short, stout person wearing a tucked-up print gown, an apron, and a striped petticoat. She is ironing. Her little black nose goes sniffle, sniffle, snuffle, and her eyes go twinkle, twinkle, and beneath her little white cap are prickles! She is Mrs. Tiggy-winkle, the animals' laundress and "an excellent clear-starcher". She keeps busy with her work. She has found Lucy's lost things, and launders them for her. She also shows Lucie items belonging to Mrs. Tiggywinkle's animal customers. They have tea together though Lucie keeps away from Mrs. Tiggywinkle due to the prickles.