chunk: Travers' working relationship with Disney and his team is difficult from the outset, with her insistence that Mary Poppins is the enemy of sentiment and whimsy. Disney and his people are puzzled by Travers' disdain for fantasy, given the nature of the Mary Poppins story, as well as Travers' own rich imagination. She particularly objects to how the character George Banks, the estranged father of the children in Mary Poppins' charge, is depicted, insisting that he is neither cold nor cruel. Gradually, they grasp how deeply personal the Mary Poppins stories are to her and how many of the characters were inspired by her past.