Separate names with a comma.
Discussion in '3CX Phone System - General' started by pacpac, Jan 18, 2012.
Hi, how can I connect to the various extensions when connected to my 3CX system outside the LAN?
Have you read this blog?
Yes, I have read and this allows me to place Direct SIP calls. However, is there a way I can call, for example, extension 200 from extension 100 outside the LAN (both phones connected into 3CX via the Internet)?
Yes, why not.
If you have properly setup the phone extensions in 3CX and the phones, it is possible to dial ext. 200 from ext. 100 outside the LAN.
I have set up extensions 100 and 200, and connected both (outside the LAN) to a PAP2T. When trying to dial 100 from the 200 extension I just get a fast busy signal, and no ring on 100. Is it possible to use the PAP2T to dial extensions outside the LAN? I have connected 2 DECT phones to the PAP2T.
The PAP2T has two independent working SIP accounts, so it should be possible to dial the other account.
- Do both accounts (ext. 100 and 200) of the PAP2T register in 3CX?
- Have you permit the "use of extension outside the LAN" in the properties of the extensions in 3CX?
- Can you dial from a local extension (inside the LAN) to the remote extension(s) (outside the LAN) v.v.?
Hi, see below:
1) Yes both accounts are registered in 3CX OK. I can dial out standard numbers with no problems.
2) Yes, this is permitted.
3) Unable to try inside LAN, the 3CX is at a dedicated server in a different location.
Dial-out is OK, but if you dial-in, in 3CX, is it possible to accept the call with ext. 100 and/or 200?
Be sure that the dialplan in the PAP2T, supports the digits you are dialling.
What does the 3CX log show just after you tried a call, does it show up? Is it getting to 3CX? If not, then it is being blocked within the ATA.
Nothing shows up in 3CX. This is the dial plan I have set in the PAP2T, which support UK dialing without 00 and country code:
How would it look like to include being able to dial extensions from 100 to 900?
You may add e.g. “|xx.” without quotes in your dialplan.
You can also add (in bold). which covers 3 digit numbers from 100 to 999. The S0 (that's a zero) sends the matched digits out immediately, no timeout.
Thanks, it works. How would the dial plan look in order to dial *777, etc.? As of now, that does not work.
If you make use of *xx (two digit star codes) then change it to *xx.
Depending on what codes you use you can break it down a bit more. *[1-689]xS0 would immediately send any two digit star codes beginning with 1 to 9 but not 7. Then *7xxS0 would send three digit star codes beginning with 7.
There are a number of sites that go into detail on how to "craft" a Linksys dialplan...this is but one of them...
Another good one with some extra information..
Thanks for advice, works very well.