text: In this paper we introduce the core results of the project on software development for social robotics systems. The usability of maintenance and control features is crucial for many kinds of systems, but in the case of social robotics we also have to take into account that (1) the humanoid robot physically interacts with humans, (2) the conversation with children might have different requirements in comparison to the conversation with adults. The results of our work were implement for the humanoid PAL REEM robot, but their core ideas can be applied for other types of humanoid robots. We developed a web-based solution that supports the management of robot-guided tours, provides recommendations for the users as well as allows for a visual analysis of the data on previous tours.
  @cite_26: 10th Irish Conference on Artificial Intelligence & Cognitive Science, University College Cork, Ireland, 1-3 September, 1999
  @cite_4: This paper discusses the use of observational studies of human-robot social interaction in open human-inhabited environments as a method for improving on the design and evaluating the interactive capabilities of social robots. First, we discuss issues that have surfaced in attempts to evaluate social interactions between humans and robots. Next, we review two observational studies involving robots interacting socially with humans and discuss how the results can be applied to improving robot design. The first is an analysis of a mobile conference-attending robot that performed a search task by augmenting its perception through social interaction with human attendees. The second is an analysis of a stationary robotic receptionist that provides information to visitors and enhances interaction through story-telling. Through these examples, we show how observational studies can be applied to human-robot social interactions in varying contexts and with differing tasks to quantitatively and qualitatively evaluate (and discover unanticipated aspects of) the social interaction. Finally, we discuss design recommendations suggested by insights gained through these analyses
  @cite_7: In an experiment we manipulated a robot's voice in two ways: First, we varied robot gender; second, we equipped the robot with a human-like or a robot-like synthesized voice. Moreover, we took into account user gender and tested effects of these factors on human-robot acceptance, psychological closeness and psychological anthropomorphism. When participants formed an impression of a same-gender robot, the robot was perceived more positively. Participants also felt more psychological closeness to the same-gender robot. Similarly, the same-gender robot was anthropomorphized more strongly, but only when it utilized a human-like voice. Results indicate that a projection mechanism could underlie these effects.
  @cite_8: 
  @cite_19: Communication between humans and robots is a very critical step for the integration of social robots into society. Emotion expression through a robotic face is one of the key points of communication. Despite the most recent efforts, no matter how much expression capabilities improve, facial expression recognition is often hampered by a cultural divide between subjects that participate in surveys. The purpose of this work is to take advantage of the 24 degrees of freedom head of the humanoid social robot KOBIAN-R for making it capable of displaying different versions of the same expressions, using face and neck, in a way that they are easy to understand for Japanese and for Western subjects. We present a system based on relevant studies of human communication and facial anatomy, as well as on the work of illustrators and cartoonists. The expression generator we developed can be adapted to specific cultures. Results confirmed the in-group advantage, showing that the recognition rate of this system is higher when the nationality of the subjects and the cultural characterisation of the shown expressions are coincident. We conclude that this system could be used, in future, on robots that have to interact in a social environment, with people with different cultural background.
  @cite_25: Robots today serve in many roles, from entertainer to educator to executioner. As robotics technology advances, ethical concerns become more pressing: Should robots be programmed to follow a code of ethics, if this is even possible? Are there risks in forming emotional bonds with robots? How might society--and ethics--change with robotics? This volume is the first book to bring together prominent scholars and experts from both science and the humanities to explore these and other questions in this emerging field. Starting with an overview of the issues and relevant ethical theories, the topics flow naturally from the possibility of programming robot ethics to the ethical use of military robots in war to legal and policy questions, including liability and privacy concerns. The contributors then turn to human-robot emotional relationships, examining the ethical implications of robots as sexual partners, caregivers, and servants. Finally, they explore the possibility that robots, whether biological-computational hybrids or pure machines, should be given rights or moral consideration. Ethics is often slow to catch up with technological developments. This authoritative and accessible volume fills a gap in both scholarly literature and policy discussion, offering an impressive collection of expert analyses of the most crucial topics in this increasingly important field.
  @cite_20: Robot-therapy with emotional robots is a new approach for people with cognitive impairments. This article looks at explorative findings of the therapeutic seal PARO in a practice network in England and findings of PARO and the toy dinosaur PLEO in teaching research projects in Germany. The findings in the UK and Germany have comparable outcomes on social interaction of the residents. Examples of the outcomes are presented and analysed with respect to the question in how far there are indicators for a new quality of interaction due to the robotic intervention and in how far it can contribute to interventions which enhance social interaction in care.
  @cite_17: Social psychology offers a perspective on the acceptance and adoption of technology that is not often considered in technical circles. In this paper, we discuss several adoption-of-technology models with respect to the acceptance of domestic robots: we examine social-psychology literature and apply it directly to human-robot interaction. We raise key points that we feel will be pivotal to how domestic users respond to robots, and provide a set of guidelines that roboticists and designers of robotic interfaces can use to consider and analyze their designs. Ultimately, understanding how users respond to robots and the reasons behind their responses will enable designers to creating domestic robots that are accepted into homes.
summary: @cite_26 presented the concept of Social Robot Architecture, which integrates the key elements of agenthood and robotics in a coherent and systematic manner. The ethical and social implications of robotics were discussed by in @cite_25 . @cite_17 examined social-psychology concepts to apply them to the human-robot interaction. @cite_7 presented a case study where they analysed the effects of robot features (human-likeness and gender) and user characteristics on the human-robot interaction acceptance and psychological anthropomorphism. @cite_8 analysed the effects of gesture on the perception of psychological anthropomorphism, by conducting a case study using the Honda humanoid robot. @cite_19 conducted a cross-cultural study on generation of culture dependent facial expressions of humanoid robot. @cite_4 discussed the use of observational studies of human-robot social interaction in open human-inhabited environments. Klein and Cook @cite_20 analysed and compared the findings in the UK and Germany on robot-therapy with emotional robots as a treatment approach for people with cognitive impairments.