text: Most social media platforms are largely based on text, and users often write posts to describe where they are, what they are seeing, and how they are feeling. Because written text lacks the emotional cues of spoken and face-to-face dialogue, ambiguities are common in written language. This problem is exacerbated in the short, informal nature of many social media posts. To bypass this issue, a suite of special characters called "emojis," which are small pictograms, are embedded within the text. Many emojis are small depictions of facial expressions designed to help disambiguate the emotional meaning of the text. However, a new ambiguity arises in the way that emojis are rendered. Every platform (Windows, Mac, and Android, to name a few) renders emojis according to their own style. In fact, it has been shown that some emojis can be rendered so differently that they look "happy" on some platforms, and "sad" on others. In this work, we use real-world data to verify the existence of this problem. We verify that the usage of the same emoji can be significantly different across platforms, with some emojis exhibiting different sentiment polarities on different platforms. We propose a solution to identify the intended emoji based on the platform-specific nature of the emoji used by the author of a social media post. We apply our solution to sentiment analysis, a task that can benefit from the emoji calibration technique we use in this work. We conduct experiments to evaluate the effectiveness of the mapping in this task.
  @cite_0: Because meaningful sentences are composed of meaningful words, any system that hopes to process natural languages as people do must have information about words and their meanings. This information is traditionally provided through dictionaries, and machine-readable dictionaries are now widely available. But dictionary entries evolved for the convenience of human readers, not for machines. WordNet 1 provides a more effective combination of traditional lexicographic information and modern computing. WordNet is an online lexical database designed for use under program control. English nouns, verbs, adjectives, and adverbs are organized into sets of synonyms, each representing a lexicalized concept. Semantic relations link the synonym sets [4].
  @cite_22: Even though considerable attention has been given to the polarity of words (positive and negative) and the creation of large polarity lexicons, research in emotion analysis has had to rely on limited and small emotion lexicons. In this paper, we show how the combined strength and wisdom of the crowds can be used to generate a large, high-quality, word–emotion and word–polarity association lexicon quickly and inexpensively. We enumerate the challenges in emotion annotation in a crowdsourcing scenario and propose solutions to address them. Most notably, in addition to questions about emotions associated with terms, we show how the inclusion of a word choice question can discourage malicious data entry, help to identify instances where the annotator may not be familiar with the target term (allowing us to reject such annotations), and help to obtain annotations at sense level (rather than at word level). We conducted experiments on how to formulate the emotion-annotation questions, and show that asking if a term is associated with an emotion leads to markedly higher interannotator agreement than that obtained by asking if a term evokes an emotion.
  @cite_21: Sentiment in social media is increasingly considered as an important resource for customer segmentation, market understanding, and tackling other socio-economic issues. However, sentiment in social media is difficult to measure since user-generated content is usually short and informal. Although many traditional sentiment analysis methods have been proposed, identifying slang sentiment words remains untackled. One of the reasons is that slang sentiment words are not available in existing dictionaries or sentiment lexicons. To this end, we propose to build the first sentiment dictionary of slang words to aid sentiment analysis of social media content. It is laborious and time-consuming to collect and label the sentiment polarity of a comprehensive list of slang words. We present an approach to leverage web resources to construct an extensive Slang Sentiment word Dictionary (SlangSD) that is easy to maintain and extend. SlangSD is publicly available for research purposes. We empirically show the advantages of using SlangSD, the newly-built slang sentiment word dictionary for sentiment classification, and provide examples demonstrating its ease of use with an existing sentiment system.
  @cite_30: Opinion mining (OM) is a recent subdiscipline at the crossroads of information retrieval and computational linguistics which is concerned not with the topic a document is about, but with the opinion it expresses. OM has a rich set of applications, ranging from tracking users’ opinions about products or about political candidates as expressed in online forums, to customer relationship management. In order to aid the extraction of opinions from text, recent research has tried to automatically determine the “PN-polarity” of subjective terms, i.e. identify whether a term that is a marker of opinionated content has a positive or a negative connotation. Research on determining whether a term is indeed a marker of opinionated content (a subjective term) or not (an objective term) has been, instead, much more scarce. In this work we describe SENTIWORDNET, a lexical resource in which each WORDNET synset s is associated to three numerical scoresObj(s), Pos(s) and Neg(s), describing how objective, positive, and negative the terms contained in the synset are. The method used to develop SENTIWORDNET is based on the quantitative analysis of the glosses associated to synsets, and on the use of the resulting vectorial term representations for semi-supervised synset classification. The three scores are derived by combining the results produced by a committee of eight ternary classifiers, all characterized by similar accuracy levels but different classification behaviour. SENTIWORDNET is freely available for research purposes, and is endowed with a Web-based graphical user interface.
summary: Before emojis were commonplace, there was a long history of trying to better represent and understand text, both formal and informal. One of the most influential resources is WordNet @cite_0 , which represents words not only by their definitions, but also provides a graph of the relationship between the words. Extensions to this approach abound, but perhaps the most relevant one to our work is SentiWordNet @cite_30 , which considers the sentiment of the words when building the resource. In the context of informal text, SlangSD @cite_21 provides a sentiment resource for mapping slang words to sentiment scores by leveraging Urban Dictionary's data. Crowdsourcing has also been used to extract the emotional meanings for words @cite_22 .