Instruct: Identify the main and secondary category of Arxiv papers based on the titles and abstracts
Query: SLALOM: a Language for SLA specification and monitoring   IT services provisioning is usually underpinned by service level agreements
(SLAs), aimed at guaranteeing services quality. However, there is a gap between
the customer perspective (business oriented) and that of the service provider
(implementation oriented) that becomes more evident while defining and
monitoring SLAs. This paper proposes a domain specific language (SLA Language
for specificatiOn and Monitoring - SLALOM) to bridge the previous gap. The
first step in SLALOM creation was factoring out common concepts, by composing
the BPMN metamodel with that of the SLA life cycle, as described in ITIL. The
derived metamodel expresses the SLALOM abstract syntax model. The second step
was to write concrete syntaxes targeting different aims, such as SLA
representation in process models. An example of SLALOM's concrete syntax model
instantiation for an IT service sup-ported by self-service financial terminals
is presented.

21
The categories of this paper are: adap-org
26
The categories of this paper are: bayes-an
10
The categories of this paper are: q-bio
23
The categories of this paper are: solv-int
16
The categories of this paper are: stat
17
The categories of this paper are: q-fin
24
The categories of this paper are: dg-ga
8
The categories of this paper are: hep-ex
31
The categories of this paper are: ao-sci
18
The categories of this paper are: econ
13
The categories of this paper are: quant-ph
27
The categories of this paper are: comp-gas
7
The categories of this paper are: hep-th
3
The categories of this paper are: physics
4
The categories of this paper are: cond-mat
28
The categories of this paper are: alg-geom