Instruct: Identify the main and secondary category of Arxiv papers based on the titles and abstracts
Query: Do users talk about the software in my product? Analyzing user reviews
  on IoT products   Consumer product reviews are an invaluable source of data because they
contain a wide range of information that could help requirement engineers to
meet user needs. Recent studies have shown that tweets about software
applications and reviews on App Stores contain useful information, which enable
a more responsive software requirements elicitation. However, all of these
studies' subjects are merely software applications. Information on system
software, such as embedded software, operating systems, and firmware, are
overlooked, unless reviews of a product using them are investigated. Challenges
in investigating these reviews could come from the fact that there is a huge
volume of data available, as well as the fact that reviews of such products are
diverse in nature, meaning that they may contain information mostly on hardware
components or broadly on the product as a whole. Motivated by these
observations, we conduct an exploratory study using a dataset of 7198 review
sentences from 6 Internet of Things (IoT) products. Our qualitative analysis
demonstrates that a sufficient quantity of software related information exists
in these reviews. In addition, we investigate the performance of two supervised
machine learning techniques (Support Vector Machines and Convolutional Neural
Networks) for classification of information contained in the reviews. Our
results suggest that, with a certain setup, these two techniques can be used to
classify the information automatically with high precision and recall.

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The categories of this paper are: mtrl-th
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The categories of this paper are: math-ph
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The categories of this paper are: dg-ga
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The categories of this paper are: hep-ph
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The categories of this paper are: adap-org
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The categories of this paper are: hep-ex
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The categories of this paper are: acc-phys
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The categories of this paper are: math
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The categories of this paper are: alg-geom
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The categories of this paper are: nucl-ex
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The categories of this paper are: nlin
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The categories of this paper are: atom-ph
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The categories of this paper are: chem-ph
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The categories of this paper are: hep-th
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The categories of this paper are: stat
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The categories of this paper are: cmp-lg