Instruct: Identify the main and secondary category of Arxiv papers based on the titles and abstracts
Query: A Dialogue-based Information Extraction System for Medical Insurance
  Assessment   In the Chinese medical insurance industry, the assessor's role is essential
and requires significant efforts to converse with the claimant. This is a
highly professional job that involves many parts, such as identifying personal
information, collecting related evidence, and making a final insurance report.
Due to the coronavirus (COVID-19) pandemic, the previous offline insurance
assessment has to be conducted online. However, for the junior assessor often
lacking practical experience, it is not easy to quickly handle such a complex
online procedure, yet this is important as the insurance company needs to
decide how much compensation the claimant should receive based on the
assessor's feedback. In order to promote assessors' work efficiency and speed
up the overall procedure, in this paper, we propose a dialogue-based
information extraction system that integrates advanced NLP technologies for
medical insurance assessment. With the assistance of our system, the average
time cost of the procedure is reduced from 55 minutes to 35 minutes, and the
total human resources cost is saved 30% compared with the previous offline
procedure. Until now, the system has already served thousands of online claim
cases.

36
The categories of this paper are: cmp-lg
0
The categories of this paper are: hep-ph
14
The categories of this paper are: math-ph
22
The categories of this paper are: chao-dyn
13
The categories of this paper are: quant-ph
25
The categories of this paper are: patt-sol
33
The categories of this paper are: plasm-ph
26
The categories of this paper are: bayes-an
3
The categories of this paper are: physics
24
The categories of this paper are: dg-ga
6
The categories of this paper are: astro-ph
5
The categories of this paper are: gr-qc
17
The categories of this paper are: q-fin
20
The categories of this paper are: acc-phys
34
The categories of this paper are: chem-ph
9
The categories of this paper are: nlin