Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Ipod 30Gb Video.......Frustration

When my daughter asked me to buy her one Ipod, I was really impressed about all the features that it offered.But when we received it....we got disapointed since the product only brings one installation CD for recording music but not for recording videos....not only that! I have spent more money trying to load videos in her Ipod.The reasons of my dissapointement is that when Apple offers a product it should have included all kind of software to be able to load her favorites videos into her Ipod Video, and Ipod does include any other software rather than the installation CD. On the other hand I believe that electronics products are always improving in technology so that they are easy to handle by kids, this is not the case. My 8 years daugther is frustated trying to understand why she needs other software not sold by Apple in order to be able to convert and load videos into her $300 Ipod!