Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Technical problems

Do not use this product if you use a TSST CD or DVD drive, the copy protection on the CD is incompatible with the drive. Although it may start correctly in some instances, more often than not it will attempt to load and ultimately fail. CHECK YOUR OPTICAL DRIVE BFORE BUYING! 2k and Firaxis support will do nothing to remedy the problem despite repeated e-mails!