Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Plug n Play sucks

The software that comes with the webcam doesn't work at all and you've to download the updated software from logitech site. Also I found this hard way, this web cam doesn't work for Windows 2003. Logitech has no plans of providing drivers for Windows 2003. I'm hopeful that someday they will change their decision and provide drivers for Windows 2003. Looks like till then I've to login and logout of Windows XP whenever I've to use the webcam. Having said that the picture quality of this web cam is excellent. I would have given three stars if only the installation was also as smooth as the picture quality.