Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointed

I purchased a version of this product that was just the software to load onto a PDA. The software continually just shut down and I spent all my time messing with the unit trying to get it to work. Over the course of two months I continually tried to get some help from customer support either by email or by phone. I spoke with a live person twice when I finally got through to someone and was promised they would research the problem and get back with me, this never happened! After two months I went out and bought a GOLFLOGIX unit and could not be happier with the puchase.