Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Screen Froze and No Option to Repair

Up until recently I have enjoyed the Axim. That is, until the screen froze. It no longer responds to the stylus. I called Dell Tech Support (if you can call it that) and they told me THEY DO NOT REPAIR THE AXIM. My only two options were to trade in my existing Axim for the same model (yeah, right) which would cost me about $150, or buy a completely new pda. They don't even have a service dept. for the Axim. I couldn't believe that any company would put their name on a product and not stand behind it. DO NOT BUY DELL.