Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Closeout Sale Came Without Warranty

This is our second Palm item and we had problems. Worse, the item arrived with an announcement that there is no warranty given! This was not in the advertisement on Amazon. Without a warranty I would not have bought it. We have already had problems. It has froze up. Then we had problems resetting it and now the transfer with cable is not working (software/hardware does not recognize the USB connection which prevents us from even resetting it and reinitiating)! It would be a good product IF it wasn't so difficult to keep operational! Right now it is a paperweight.