Instruct: Classify Amazon reviews into positive or negative sentiment
Query: very dissapointed!

I ordered this for my husband's Christmas gift. It arrived on Christmas Eve absolutely destroyed! We think it fell of a forklift. I sent it back for a replacement, only to get that one severely damaged on the top. The packaging is not nearly enough to protect such a large shipment. Finally got a refund and bought one locally after negotiating an internet price.