Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Amazon betrays its buyers again

The video is fine. But Amazon's "marketplace" provider, a company in Canada, sent me a FRENCH version. When I pointed out the order had specifiec ENGLISH, they apologized for their error. Per their instructions, I return-mailed the FRENCH video June 28, almost 9 weeks ago. They claim the mail hasn't arrived and refuse to send me the correct ENGLISH version until the mail gets through Amazon won't do anything to help, nor will they let me post my "feedback" on the transaction. They claim I'm not allowed to post feedback after 60 days pass. I love Neil Young, I hate Amazon. I'll never shop here again. Watch out for the "A-Z guarantee." It's worthless. Their customer service employees probably used to work for Enron.