Instruct: Classify the given Amazon review into its appropriate rating category
Query: Piece of garbage

This is a piece of garbage. My baby loves this bear. Less than 2 months after we started using it it stopped working. Clearly there’s some chip malfunction in the mechanics. It will crawl or talk for 2 seconds or so then beep a couple times and stop. I’m past the amazon return window so we are stuck with a crawling bear that doesn’t crawl. They also would y allow me to exchange it. plan to contact Vtech directly as this is totally unacceptable.