Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Do Not Purchase

I made the mistake of purchasing this product just over a year ago. It sits safely on my desk, out of harms way. Last night, the router mysteriously stopped working. Thinking it was me, I followed the "help" directions and got nowhere. My next step was Linksys customer service. The first representative suggested that I purchase another router, and made suggestions. Purchase another router?! After 9 representatives, supervisors, and managers, I was told that the product is only guaranteed to last about 10 mths. which essentially means buying a wireless router once per year. There is no standing behind their product, it's 10 mths. and done. NO THANK YOU.