Instruct: Classify Amazon reviews into positive or negative sentiment
Query: BUYER BEWARE!!! DO NOT BUY PRODUCTS FROM THIS MANUFACTURER

See customer images. Both images are for the same unit. I didn't think this was a pattern and expected that the replacement would have no damage, so didn't take pictures of the original unit. The product was chipped in several places on the inside rim of the lower half - some of them were big enough to put me off. I had paid for a new product. I asked Amazon for replacement and sent this one back. Amazon promptly sent a replacment. The replacement had more chipping away on the inside rim than the previous one. It looks like all of these units are defective and probably why they are included in 4-for-3 promotion. Do not buy this product. I would go as far as saying, this company does not do any quality control and and can't expect that any of its other eathernware products are in pristine condition either. Bad experience. Amazon should not be selling such defective products.