Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DVD company gets captions wrong again!!!!!!

Okay, I used to watch Degrassi High on TV - it was one of my favourite shows, so when I heard that this was out with captions, I went ahead and bought it.However, when I watched it, even though there was a captions option displayed in the screen menu, I was unable to activate it and when I tried to turn the captions on with the TV remote as instructed, there were NO captions at all. Disgraceful!Closed Captions (CC) means that you get English captions that can be turned on and off. Why can't DVD companies understand that? This is now the 12th time that I have had to return something because of this problem. All I know is that I am sick of wasting my money on products that don't fulfill their promises.