Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Death after 3 scans

Initially I was very impressed. I had the scanner hooked up and the software installed in no time. I immediately scanned about 3 photos just to make sure it was working and I was surprised at how quickly it did them and good they turned out. Two weeks later after not touching the thing, I tried to scan something and it refused to work. After a half hour on the phone with Epson support, it was determined that it was a hardware issue and I needed to return the product.