Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Find a better game company

Although the game in of itself is ok, players depend on the company to run it well to enjoy the time spent playing it. Sony has perhaps made every mistake in the book and a few new ones managing this product. Customer support is almost non-existant, quality testing of game changes is a joke, and the rule set of the game appears to be written in disapearing ink. Pick the wrong class and you could find your character's abilities or equipment completely changed for the worse even after years of play. The latest high impact insult to loyal customers were of the Monk class, an excellent and fun class to play before recent changes. Monks are not the first nor will they be last to suffer from the horrid mismanagement of Everquest. I highly suggest you view the recent EQ player message boards before investing money or time into this product.