Instruct: Classify Amazon reviews into positive or negative sentiment
Query: What a nightmare

I am currently on my 3rd and last unit. The first unit would not close properly and the coffee spit out in all directions. Then I noticed small pieces of black plastic falling out of the unit when removing the used coffee pods. The second unit simply stopped working after two weeks. I am on my third unit which, so far, seems to work. I did notice that the new unit seems to close a little more securely than the first two. No spitting either. Overall, I am still disappointed. The quality of the unit is below par. Has the feel of a dollar store plastic toy. The pod holder feels as if it is going to break apart each time I attempt to close or open it. I expected more from Black &amp; Decker. Apparently, quality was not their concern. Shame on me for returning this item twice. I will try the Philips Senseo next time. Seems to be a higher quality unit.