Instruct: Classify Amazon reviews into positive or negative sentiment
Query: OVERRATED

This product, and all products from Rio or Sonicblue, is overrated. For the money spent the product is less than satisfactory. The unit itself is made from thin ... plastic that can easily break, it is notorious for having power problems with its backpacks,you get ... unreliable headphones, the hardware and software do not always recognize each other when installing on the PC harddrive, incredibly poor customer service. Oh yeah, you have to buy memory expansion backpacks from them as opposed to the smart media cards that most mp3 players and portable electronics use now. The only thing good about this Rio 800 is its attractive design and backlit LCD display. Buy an mp3 player from a more reliable company; like the Techno Yepp or Pendant Yepp from Samsung which are comparably priced. Or, splurge and get the Sony mp3 Network Walkman. Don't let the "professional" magazine reviews fool you.