Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Already returned for a refund

Wanted B&D toaster oven to replace old one. We ignored other negative reviews because we knew what we wanted. Looks great, but this model did not perform well. You cannot 'dial back' the settings if you decide you want lighter toast/less time; you have to wait for it to finish the cycle first, and by then your toast will be burnt. The timer was defective; it ticked when first set, but then stopped. The light indicator stays on regardless of what the toaster is doing. Will not likely purchase B&D soon.