Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Beano purchase from Pillowflat

I have purcased Beano in the past for about $ 45.oo for a 4 bottle pack. When I saw Pillowflat's ad for Beano at $46.00, I assumed it was a 4 bottle pack.When the order arrived, it was a single bottle. $46.00for an $ 11.00 item. A rip-off, plain and simple.When I tried to find a Return Policy, Amazon said Ihad to contact Pillowflat directly. Pillowflat has no telephone listing, and no E-mail listing. Amazon offered to forward an E-mail. Which was done. Therewas no response. I sent 2 more E-mails to Pillowflat.Still no response. I talked with a lady named Selvawho said she would file a claim under Amazon's customer satisfaction policy. Amazon informed me that if the product was shipped, and arrived, that Ihad no grounds for a claim. So Amazon protects vendors who rip-off customers, and refuse to respond to requests for information.