Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Terrible quality

I bought this machine at the end of 2009 and have been plagued by all kinds of problems, especially after switching over to Windows 7. The copy function was aways moody, and the scan quality terrible. Now, the machine will not scan or copy at all (the feeder also never worked properly). I've done the install/reinstall exercise for weeks now, and it's clear there is a fundamental problem with the software based on the communication error. The printer kind of works, when it feel like it, and definitely drinks ink. I will never buy HP again.