Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Robbed

A petition needs started for a class action suit against Directv for this piece of junk they call HR-20 HD DVR.Almost daily I have to hit the red reset button because:A) There is no picture on any channelB) The remote quits workingC) Channels just disappear from the available channels menuAnd yes, it is quite slow changing channels.