Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor quality, defective out of the box

Our Sunbeam dual-control electric warming blanket arrived and, despite the flimsy nature of the blanket, we dutifully set it up on the bed. However, only one side of the dual control blanket worked, and then just marginally. The other control flashed an error code. I followed the instructions to "reset" the control in the user guide -- which was a chore since the manual was put together incorrectly with the Spanish and English pages interspersed, requiring me to constantly flip the guide to find the right pages. Per the user guide, I checked the blanket for any obvious defects and unplugged and re-plugged the power cord, to no avail. Only half the blanket got even somewhat warm through the night. I called the customer support number and reviewed the problem with them and there was nothing that they could do. This product will be promptly returned, and replaced with a non-Sunbeam brand.