Instruct: Classify Amazon reviews into positive or negative sentiment
Query: First 12 months was fine....

Have had this printer about 15 months. It worked fine for the first twelve months, now out of warranty and, depite many, many attempts at changing cartridges, cleaning and re-aligning print heads, I can only get magenta to print out stripey. Driving me nuts! Spent 20 on new cartridges three days ago (because I hadn't used the printer for a while) and still no luck.Can't get to UK Tech Support page, so no help there.Shall I get it repaired or ditch it for something better?