Instruct: Classify Amazon reviews into positive or negative sentiment
Query: We love our outdoor fireplace!

We love the look of our new Copper Fireplace, and we have already spent several chilly evenings outside enjoying the warmth and crackling noise of the fire. It was on back order when we ordered it but we received it much sooner than promised; we did have a problem with the door not wanting to open all the way to put firewood in; I called the company, talked to a very nice, pleasant, real live person, who immediately offered to send out a replacement piece, which arrived within a week. I am very pleased with the product and the company.