Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality and Repair Policy

The umbrella broke in November (less than a year old). A rivet in the canopy broke and the umbrella is out of commission. I emailed the company and they want me to pay $10 shipping and handling to send it back for repair. I refuse to be gouged on shipping and will not have the umbrella repaired. I will purchase a different brand and avoid Gust Buster at all costs as their product could not withstand normal usage.I purchased a new umbrella from Davek Umbrella, New York. I love it! Best umbrella!!!