Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Map arrived with creases (July 2009)

I read the reviews and thought that with all of the comments Amazon would have improved shipping of this map... but NO they HAVE NOT! My map arrived in a triangular package with multiple creases as others have mentioned (July 2009). Based on other comments I likely won't return it just to wait for another creased map.... but SHAME ON YOU Amazon! Usually I'm so pleased with your service. This is a disappointment.