Instruct: Classify Amazon reviews into positive or negative sentiment
Query: wrong item, bad services

Slow shipping, received finally, but wrong item that was powder-coated instead of galvanized that I ordered. This was not all, 20 of them are not fully coated. After spoke and emailed to ANTOnline, I was directed to manufacturer. the manufacturer directed me back to ANTOnline for more info. Called ANTOnline towice, followed with no action. It has been two months and is too cold to work outside now. It has been my headache.