Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A Rare Find

I didn't really know what to expect from the movie itself. I ordered it mainly for the theme song performed by vocalist/actress Julie Budd. But it did turn out to be a great family movie that teaches some good values. Video and sound quality was good considering the year this movie was released.There were some problems in the purchasing process which I feel Amazon.com could have handled with less hasty judgement and more flexibility. It was very unfair, inconvenient, and time consuming for them to turn my account over to a third party collection agency and make me pay additional fees to restore my account in such a short time window. It was also an insult to my character as a customer of good faith.Other than that, I'm satisfied with the product and the timeliness and condition in which it was received.