Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Treated with extreme care

I treated mine with extreme care. Nevertheless after one month it stopped working. While it is a great product when it works, JBL has a much bigger issue here with defective units than they are owning up to.1/24/2006 Update.Had On Stage replaced under warranty. Polite and helpful customer service. Shipping cost $15. Got a brand new unit quickly. Treated with extreme care and careful not to "hot plug", i.e. plug in while In Stage or IPod is on. Last night the same symptons as previously occured. No sound out of the speakers.