Instruct: Classify Amazon reviews into positive or negative sentiment
Query: sent used item sold as new

the case for the jackhammer was smashed jackhammer it's self showed signs of being used before. when I open the case oil was dripping all over. The oil got deep into my carpet and can not be removed. contacted cellar they were very rude and told me that I was lying to them. refuse to do anything about the project and hung up the phone. I would never recommend buying anything from this company they are thieves