Instruct: Classify Amazon reviews into positive or negative sentiment
Query: No good with LifeDrive

I returned this keyboard, even though hardware-wise it seemed terrific. After reading the reviews on this site I was under the impression that Think Outside was way ahead of Palm on keyboard design--which might be true if you don't use a Palm PDA. AFTER fighting with this keyboard for two days, I read the "support" on the Think Outside site and found that pretty much everyone who tried the keyboard with their LifeDrive had problems.And here's the really appalling thing: I know all tech firms are coy about sharing their phone number for tech support, and I can (sort of) understand why. But Think Outside is in deep hiding. They don't want you to call them even if you've jumped through every other support hoop. What kind of a company won't welcome calls to help you use their product?