Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Item sent wasn't what I ordered

The item I ordered wasn't in the box, the box was correct but a different item in the box. I wrote an email to the person telling them I didn't want the item and felt since they sent me the wrong item I shouldn't have to pay the shipping charge. I never heard back from anyone and I had to pay shipping charges to and from which cost me about $16.00 and I received nothing for it. I would be very careful buying from this place, they don't answer emails, and aren't very accommadating.