Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent approach, more detail please

This book provides you with an excellent guideline and hand on approach to both Knowledge Management, Business Intelligence, electonic commerce and organisation.The authors provide an excellent framework that integrate both technology and strategy.Some of the provided tools (maps, charts, ...) are very useful and directly applicable to any organisation.The missing star is because of the "high level" analysis that deserve a view to the details that is not always presentedAnyone dealing with Information and Technology will benefit from reading this book