Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Startup Problems are unsurmountable!

What a mess!When I first installed Creator 9, I kept getting the message: Input code not recognized. I received no satisfatory help from Roxio/Sonic.I explained the problem to Amazon and they sent me another new copy.I have used it for about a month and am now getting a message that my trial period time has expired.So now, after already wasting many hours, I am about to start over again trying to get a working copy.