Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Ripped-off

Do not buy this product!! The others complain about the productbeing defective once it is assembled.But the situation is muchworse than that. Amazon.com does not even send you the assemblyinstructions that go with this product. When I called amazon.comall I got was a phone number for Schwinn and an email telling methat past giving me a phone number, I was pretty much on my own.When you call Schwinn, you will get a run around.Not receiving assembly instructions is pretty much a consistenttheme with this product. So please don't think you will be treated better.This is dreadfully irresponsible on the part of Amazon.com.The company is a tier 1 vendor and can easily use its leverage withSchwinn to make sure that a persistent complaint is fixed. But theyprefer to be callous about it, give you a number and kiss you off.Till this situation is rectified I, for my part, would stronglyadvise not buying this product anymore, at least from this website.If you do, prepare to be disappointed.