Instruct: Classify Amazon reviews into positive or negative sentiment
Query: extremely upset

I erred in ordering, thought it included Friday, which was the only day I really wanted it. (love the xword puzzle)When I called to cancel both subscriptions, it took over 45 minutes to explain and get then cancelled. After all that,my friend, Danya Pelzman is still getting hers, the agent only cancelled my subscription. I am so fed up I couldscream. Very busy at office and home, have not had time for another 45 minute chat to get the other cancelled again!Mrs. Pat Stanley