Instruct: Classify the given Amazon review into its appropriate rating category
Query: There are positives and negatives

I loved the color. The color was beautiful and the fabric felt great. Unfortunately, the ones I received had permanent marks/indentations on them, so I had to send them back and request new ones (not sure what these will look like). As others have said, it is very difficult to get a pillow in these, as the zipper doesn’t unzip all the way. I was afraid I was going to rip it trying to stuff a pillow in and ended up having to use different, flatter pillows. You have to have a fairly flexible pillow, or it’s not going in.