Instruct: Classify Amazon reviews into positive or negative sentiment
Query: twice the price half the player

i don't rate many products but this needs to be said.the setup on this dvd player is stupid. i've had to call into tech support three times to resolve issues. worse, the tech agent himself told me how stupid the setup is and that they should atleast put the instructions in the manual.beyond that the remote is a horrid. i've only had one other dvd player and perhaps i'm spoiled, but this remote doesn't work unless pointed directly at the dvd player at the exact height. again, maybe i'm spoiled but my last remote could be bounced off almost any wall in the house. on one of my 3 calls the "tech" told me to buy better batteries which ofcourse didn't help at all. the only reason i gave this thing 2 stars is because i have noticed a better picture with SOME, but not all dvds. Samsung best get their act together because this is the second bad product i've owned with their name on it.