Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Install Casters?!

I wanted to install the casters and the instructions state "If you want to install the caster, pls.take out the rubber at the bottom feet first." I have tried pulling, turning, yanking w/pliers and the bloody rubber does not come off of the feet. The only way I'm going to get the casters on is to destroy this crap product.Back to the store you go!