Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Service

My gripe was with the service - not the product. I was eligible for free shipping. It took about 5 days to pick the product off the shelf to ship. Then 4-5 days to ship. This should be discloised when selecting shipping choice. When I finally received it, it was the wrong item. (Wired instead of wireless) I had to return the product. SORRY