Instruct: Classify Amazon reviews into positive or negative sentiment
Query: awful

I tried this after reading so many great reviews, however my experience was anything but great. I should have known it was going to be bad when I couldn't get the seal off because it had stuck to the sugar. when I heated it up, it constantly went on way too thick and cooled faster than I could even spread it around. When I put the strips on, they never took all the moom or all the hair off. And it hurt like hell. My skin was raw, red, bumpy, and irritated. It also took over an hour, and the majority of the jar, to do one lower leg because I kept on having to stop and reheat it in the microwave. I could only do half of the other lower leg with what was left in the jar. This was horrible and I know now that I shouldn't trust all the good reviews I read on here.