Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Hunk o' junk

It took more than a half hour to download and install the Microsoft.NET software, which did heaven-only-knows-what to my computer. (I have broadband, and I'm not a novice.) Then the Style Helper software failed to install. There is NO SUPPORT for this product, no one to call, no technician who can help you troubleshoot. Their measly FAQ instructions: Download .NET again and start over. I think I'll start over toward the refund department.