Instruct: Classify Amazon reviews into positive or negative sentiment
Query: TECH SUPPORT IS A JOKE

TECHNICAL HOTLINE IS A JOKE. I HAD ALL WEEKEND TO INSTALL BUT COULD NOT GET IN TOUCH WITH ANY TECNICAL SUPPORT. WAITED ON PHONE FOR LONG PERIODS OF TIME ONLY TO BE TOLD TO LEAVE A VOICE MAIL. NO ONE EVER RETURNED MY CALLS. WAS TOLD THAT MY CALL WOULD BE RETURNED WITHIN 24 HOURS. ITS BEEN 6 DAYS STILL NOTHING. THE INSTRUCTIONAL DVD THAT CAME WITH THIS PRODUCT WAS BROKE SO NOW I AM STUCK WAITNG ON THEM. SO I REALLY CANNOT COMMENT ON HOW WELL THIS PRODUCT WORKS, ONLY ON HOW POORLY BULLDOG THINKS OF THEIR CUSTOMERS, THEY GOT MY MONEY NOW THEY DO NOT CARE.