Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NEVER AGAIN

Oregon Scientific RGR126 Cable Free Long Range Rain GaugePRODUCT DIDN'T WORK AS ADVERTISED AND ALL OREGON WOULD DO TO HELP WAS TO SEND ME ANOTHER OF THE SAME PIECE OF JUNK AS A REPLACEMENT. THEY REFUSED TO UPGRADE OR DOWNGRADE, EVEN FOR ADDTIONAL FEES. SO, I PAID SHIPPING TO SEND IT BACK AND THEY STILL CHARGED ME A 20% RETURN FEE. CUSTOMER SERVICE WAS NON-CARING. BACK TO LACROSSE PRODUCTS THAT I HAVE NEVER HAD A PROBLEM WITH.