Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Exactly as described!

Out of the box this did not see my wireless system. I used the 1-800 number for Linksys and the rep was on the phone with me for about an hour and didn't leave me until the unit was working; it had to be manually configured due to my security on my system.I needed this to work an office computer 100 feet away in another building and it brought a Good signal up to Excellent immediately.While it was inconvenient to have to call Linksys I give it 5 stars because of the professional assistance I received. I was not hurried and we took things one step at a time. Can I ask more of any company? Linksys rocks!