Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very disappointed ...............

Purchased the canisters & was so pleased when I saw them because they were more beautiful than the picture and matched perfectly with my kitchen ~ Unfortunately ~ as I was taking them out of the box ~ I noticed that one of the lids was cracked in half ~ Very disappointed! ~ Wrote to Amazon for replacement and they immediately sent another set ~ Opened second set and once again ~ broken pieces ~ This time ~ many pieces ~ Wrote back to Amazon ~ this time for refund ~ then mailed both sets back ~ Hope to get credited for shipping because it cost nearly $40.00 to ship back to Amazon ~ Either this product is not made well or it's packed very poorly ...................