Instruct: Classify Amazon reviews into positive or negative sentiment
Query: WORST CUSTOMER SERVICE EVER !

My complaint isn't with the show itself. It's with Warner Home Video. I purchased this DVD from Amazon. It arrived shortly thereafter. However, when I opened it, it had two disc ones, and NO disc two. I called the customer service number on the box and explained the situation. They were very polite and said they were a "fulfillment" company but would forward the problem to Warner Home Video.To make a long story short, I have called a total of five times since early December, and been totally ignored. ALL I WANT IS THE RIGHT DISC. Perhaps Warner Home Video is so big it can ignore customers with impunity, but as a lifelong Superman geek, I'm terribly disappointed.WARNER HOME VIDEO, DON'T YOU CARE ABOUT YOUR CUSTOMERS?