Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pathetic

Before buying, I read several reviews on the machine. All outstanding. I received my Multi-Pro and had to send the filter back as it was defective. I UPS my filter to them for $4.00 and they sent me another defective filter on a 50 cent envelope two weeks later. Meanwhile, my [jewel] was collecting dust...Look elsewhere for good java making.