Instruct: Classify Amazon reviews into positive or negative sentiment
Query: it crapped out after 4 months

I lost EVERYTHING! I was initally very impressed with this unit, but unfortunatly after 4 months, the unit failed, the data is unrecoverable, iI lost every document, video, and music file i had on it..... WD unhelpful, although they will replace with another unit, can I trust it??