Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Would love it, if it worked!

I was very excited about getting this frother. I thought, it was pricy, but I LOVE frothed hot milk! Two days later - frother does not work for the second time. I tried it several times this morning, and nothing worked. It gets hot, but the disc does not spin, and it makes this unusually loud rattling noise. I'm really disappointed, but considering the price, I am definitely going to take it back to Williams. Maybe they can give me some advice, but I can't image doing anything wrong. I guess, I'll try one of the hand held frothers... Too bad, because I really loved everything about it (well, except the price...) I would like to note, that it heated the milk to the perfect temperature, and I only had trouble with it, when using the Latte setting.