Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defective trigger

Do not buy the Shark Portable Steamer under any circumstances. The trigger mechanism is defective and fails after a few uses, causing all of the steam to leak out uncontrollably, which is also exposes the user to a possible steam burn. Euro-Pro Operating LLC does not stand behind its products. They will not sell you a replacement trigger or hose assembly if it fails (and trust me, it will fail). Instead, Euro-Pro wants you to spend $40 ($12.95 shipping + $27.00 "minimum" repair charge) to even look at it. Replacement parts are an additional charge! I can buy a competing product for the cost of Euro-Pro's "minimum repair" charge, shipping charge, + parts charge. Euro-Pro's service after the sale stinks. I will not buy Shark Products or do business with Euro-Pro Operating LLC ever again.