Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Stops working weekly

Had a Netgear router previously and it worked great for several years. Recently I decided to purchase this model to upgrade. Well since I've had it I've had trouble. On a weekly basis (about every Fri night) my router stops working. I notice when I pick up my phone (VOIP) on the following morning that it is dead. My laptop will not even detect the router when I try to access the internet. This has been happening and it is very annoying. I've tried the suggestions on the Netgear message boards and done suggestions, but no success. I am dreading calling technical support because the last time I called several yrs ago it was offshore and talking to them was a nightmare. If anyone has had a similar problem, please share how you resolved it. My next router will not be a Netgear.