Instruct: Classify Amazon reviews into positive or negative sentiment
Query: One word JUNK!

"I have had this since 2/06, after approximately 4 months the tv stopped working. Service was called and it took 1 month to order the part. Three weeks later the same part failed and service was called again. They were told this part was on back order with no estimated time for it to come in.I contacted Philips and was told they can do nothing for me. I then asked for a phone number for customer service and the lady REFUSED to provide me with it. One would have to ask themselves why they would purchase a product from a company like this!"