Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible Customer Service

I have never had such horrible customer service in my life. I ordered this through Amazon and they sent it to an outside supplier. The outside supplier screwed up and offered a complete different item and then realized after sending the complete different item that they actually had it in stock. I asked them to cancel my order, which they didn't and as of last Thursday the 17th of February I got it anyway....a month after ordering it.For my wedding.Never again.http://www.amazon.com/gp/product/B000H2PMB8/ref=cm_cr_rev_prod_title