Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible!

Right out of the box it would not work, for over a month now I have been calling and emailing the company who advertises a 3 year warantee right on the box. I have only gotten thru one to actually speak to some one who had me fax some info and told me he would email me back.......I am still waiting! I called for over 17 minutes yesterday and could not get a hold of a single person, and still today nothing. Do not buy anything from Simpletech. I feel like I have been robbed of my money.