Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very disappointed in the bed and Aerobed Customer Service.

I purchased this bed because of the rave reviews, but mine arrived with a leak, and even though the instructions told me to CALL AEROBED, DO NOT RETURN TO PLACE OF PURCHASE, but rather than replace the bed, they told me to spray the bed thoroughly with a spray bottle filled with water and a drop of soap, and still I could not find a leak, even though I spent 45 intimate minutes with this bed, trying to find the leak. A subsequent phone call to Aerobed resulted in their insistance I return the product to the place of purchase. After all that, I still had to package the bed back up and take it to the post office, to return it to Amazon. I feel I have spent too much time on this bed and resent all this extra nonsense. The bed was to be for a weekend guest, so it was a huge problem that it arrived and wouldn't stay inflated. The guest slept on the couch.