Instruct: Classify Amazon reviews into positive or negative sentiment
Query: POOR POOR POOR QUALITY!

I first purchased the 2.4GHZ last June. It lasted three months and was completely out without warning. The company is very cooperative and asks no questions. You have the choice to have them send a new monitor or a complete refund. Second monitor, went out in about 3 1/2 months and sent this one back. I purchased the third one on January 7 and it is now out. The company has pulled these off of the shelf because they were no good and replaced them with this model. I drove to the nearest toys r us today which is 40 miles and this is a horrible model. Their is barely a picture of the baby. This one will now be returned. I rate this very poorly, although keep in mind the company is awesome and will never give you any problems with returns or refunds.