Instruct: Classify the given Amazon review into its appropriate rating category
Query: BUYER BEWARE

I paid 300$ for this a little more than a year ago. The cold in my area SHATTERED THE BACK PLATE. The home button selectively works. The screen had chips on arrival and I HAVE NEVER DROPPED IT. The battery life doesn't hold a charge and dies after 2 hours and take 5 hours to fully charge. Who ever refurbished this phone did NOT make it user ready. And too boot the price drops to $175