Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Software not included

I did not buy this product intentionally. I was in a major chain store and it was on clearance, so I thought it would be a great Mother's Day Gift. The packaging was impressive as to what you could do for around ten bucks. When I opened it to start my project the software was not included. I double checked the package and it did state the software was supposed to be there. There was no evidence that the package had been opened and it was clearly sealed by the factory. I remembered that in the store there were about 10 kits on clearance, so beware I guess that the software is in the package! I plan to contact the company to see if they can send me the disk. The paper and covering appears to be of high quality.