Instruct: Classify Amazon reviews into positive or negative sentiment
Query: not for the novice

I run XPPro and after 10 days of back and forth with the customer service people (very helpful by the way) I still do not have the product installed. This is NOT, at least for me, a case of put the cd in the drive and all is well! I have used the downloadable freeware versions and they preform well. No doubt this will also IF I ever get it installed. Right now it is a case of having to dig deeply into hidden files to do so! Hopefully other users have better luck.