Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Chain fell apart

The chain broke in my hands. The pendant is very pretty but...the chain fell apart before any use. Since it's sold with the chain, I believe it's reasonable to expect the chain to be functional. Amazon won't replace, the originator of the product (sabrinasilver.com) won't provide support or a replacement chain. So... there's my review.