Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horror stories

This is a truly horrid product for a number of reasons:1) Some of the more objective reviews relate customer service disasters,2) The Kindle 2 software deleting user-owned content3) The inability of the Kindle 2 software to automatically accept K1 content without a very painful hassle on the user's part4) Lack of interoperability with the Kindle 1 and other possible devices, like the iTouch; and5) The crippling DRM, even on material that is no longer under copyrightI can only conclude that buying/using/recommending the Kindle 2 or any Amazon service is a very bad idea.