Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I had to return the product

It may be a good product, I'll never know. When we opened the box, there was no user manual. Now, I know I can download and print it out, but it was 88 pages of printing. When I phoned Samsung to ask them to send us a manual, the lady said it's Samsung's policy not to send out manuals. So, we were left with either buying a manual or returning the recorder, so we returned the recorder to the store. Don't think we will be buying a Samsung product again.