Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Out of order!

I was really excited and tried to use it as soon as I got this. But when I used it, the lever won't stay down and I could not use it! I thought burning Hello Kitty face on the toasts is so cute, but actually, once you get this, you have to return it. It is very stressful. There are many different toasters, so you should not buy this.