Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Worst policy I have seen

I ordered this product along with Nu-11 8-in-1 supplement. Only received the other item instead of this product. Even their receipt indicate my order was correct, but was not filled the way I wanted. They told me they cannot guarantee what they can ship me. WTF! Is it fair if I ordered pork and you give me beef? They said the policy is displayed when I ordered the product, but I went back and try to order again and never see the policy displayed. I would never order from them again. They are called "The Natural Health Shoppe".