Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't work

I purchased eBlaster to monitor my teens computer use and time on various web sites. Oddly, it kept reporting no use, even though I saw him on web sites. Turns out it can only monitor internet explorer, which the kids don't use any more. They use google chrome. Doesn't work with Google Chrome and I can't get a refund. Spectorsoft doesn't monitor other browsers either. So make sure you know what browsers are being used! Ask if the product can see that browser.