Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor reception from T-mobile, 10 calls dropped in a single afternoon

My wife and I bought a T-mobile family plan coming with this phone. Too bad. Calls dropped like hell. Checked the tower map of the network. found several towers in the walking distance. Went to the T-mobile local store and called customer service. No solution! They keep saying that the motorola phones are bad in reception with T-mobile network and suggest us to get a Nokia or Samsung! The only thing good is speak phone...