Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Be Inspired & Inspiring!

Not only should this book be a requirement of leaders, anyone who needs to get their ideas across to others needs this book! As an adult educator/trainer, the certificates of completion I provide my participants mean as much to me, as they do to them. I use the Channels of Facts, Emotions, and Symbols in designing course material and delivery. I use them to forward any ideas to my colleagues and managers. I will never again make the 4 Fatal Assumptions. Thanks to the gift of this book, my work and personal life are better than ever.