Instruct: Classify Amazon reviews into positive or negative sentiment
Query: worst service on the planet

While the DVD is just that a DVD, the service provided from Amazon.com was the worst I have experienced from an internet store. Don't expect your charge to be what is on your shipping invoice. When your bill comes add two unexplained dollars to your credit charge. Then try to reach Amazon.com for an explaination and it is like trying to send mail to the Moon. When you finally do get a reply your original concerns are not addressed. Instead Amazon trys misdirection to get you off the original problem. $2.00 is not much money but think of the millions of people who are being overcharged minimum amounts and let it just pass because the hassle to get it straight is monumental. Amazon you are truly a thief in sheeps clothing. Never again will I purchase from you. Those who do you have been warned.