Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Okay Machine, Horrible Customer Response

I bought this machine and it seems to work well if you are using your own recipes, but the included instructions are hopelessly riddled with errors. Many of the amounts for each ingredient in the recipes are reversed for the 1.5 lb and the 2 lb loaves, which obviously will produce disasterous results. That such serious mistakes would go uncorrected before reaching store shelves is unacceptable. Sunbeam is now a hollow shell of a company and the name is just a front to sell products. It does not respond to repeated emails and their 800 numbers have no human staffers and refer you back to their useless website. Avoid this machine if you don't have another source of recipes.