Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Confusing device

I'm ready to return this product. The instruction manual included does not appear to include the correct instructions to operate the phone. I cannot make the phone operate properly either with the instruction manual or by trial-and-error, and I am a former computer tech with plenty of time to go through the instructions. Even the time-setting instructions were incorrect in the manual. Are there people out there happy with this kind of device and this kind of service? I can't believe it, unless I was shipped some strange, one-off combination of defective phone and mis-printed manual. Back to China with this puppy.