Instruct: Classify Amazon reviews into positive or negative sentiment
Query: CONCERNED.

Good Sres.KitchenAid KSM150PSMC Artisan Series 5-Quart Mixer, Metallic Chrome. I write at this time because he had found the chance to do before. I am really worried because in December to buy the product and after a long wait, nearly three months came to me in very bad condition. I think the mistake was yours because the blender came into my hands in the same box that was shipped from the tiemda, with labels, I mean not taking the necessary measures for the order arrived in good condition .. I have bought many times from amazon travez and first time I get a packet in these conditions, it is always double box and sent shock absorbers, whether animate or inflatable that leave no damage. The mixer was beaten, scratched and broken. Escuentran utensils is also bent and truth is very uncomfortable for me because it is a purchase that looked eager. You pay a lot of money both in the blender as shipping. Thank you can help me. Thanks.