Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Worst product ever

I seriously think there is something wrong with the latest generation of broadband routers by SMC. I bought the 7004AWBR router, and it's been crashing on me every single day disconnecting from the Internet. I can't ping the router, or access the admin web page to reset it. It's extremely frustrating having to manually reset the router everyday. SMC tech support has been unresponsive to this matter. Btw, I upgraded the firmware of the router the same day I installed it. I also had a 7004ABR as well before, and that kept on crashing on me. So I'd suggest you all stay away from SMC broadband routers, unless you want to reset the router everyday.