Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defective hard disk

I bought two hard disks. it was shipped End sep'12.I am from India, brought HDD to India during Oct'12. After installing one HDD was found noisy and computer does not detect HDD.another HDD is working but too slow.Now I am travelling to USA - NY again. But your website says i cannot refturn goods as deadline is expired.I am disappointed as product was defective and selling defective goods is NOT GOOD BUSINESS.You must arrange to collect defective HDD from my address on 15th or 16th Jan 2013 and refund me full value with freight.