Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor quality refrigerator and customer service

I had the exact same problem with the water line on my LRSC26923TT LG refrigerator. LG would not cover the repair or the damage to my kitchen. They said they had no knowledge of these water lines being an issue. They are made out of cheap plastic and should be metal lines. This stuff is junk. Their customer service department is the worst I have every dealt with.