Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Does not last long

I bought an SS1000 when it was $70. The first one failed after six months. I called Scunci and they sent a replacement under warranty. That one lasted about four months. They sent a third under warranty. I sold the third one on Craigslist for $40 without opening the box.The customer service is very good and I was impressed that they do honor the warranty with no fuss. I replaced the Scunci with a Eureka Enviro-Steamer 370A for $100. The Eureka has more capacity than the Scunci and still works great after several years. It's good to hear that others are paying $35 for the Scunci. That is more in line with its worth.