Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Haven't installed the rack yet...

I haven't installed this rack on our vehicle yet, but I plan to do so. My complaint is about the packaging and missing hardware:The box was junk. It had plainly been opened and some of the hardware robbed out of the hardware bag. The box was then roughly taped up and shipped on it's way. If the packaging is torn up this bad, and the seller decides to send it out despite of it's condition, how can I have reasonable trust this item has all of it's parts and instructions.