Instruct: Classify Amazon reviews into positive or negative sentiment
Query: didn't work at all

I have been using Bioré pore strips for a while, but this box didn't work at all. After I apply the strips to my face and wait the recommended time, I can't release them since the "glue" is just a yucky mess and it's stuck to my face. The strips break after I gently pull them and I have to end up rinsing my face with water to remove all the glue stuck to my face. I don't know what happened this time, but it doesn't work at all.