Instruct: Classify Amazon reviews into positive or negative sentiment
Query: This product is just terrible...

I bought this printer to replace my old HP deskjet (an 800 series...), which had been faithful for the past 8 years. However, this 4160, from the start, was bad. First, like all the other review, it does use a ridiculious amount of ink. Second, the moment I installed it, it would constantly stall in the print queue, and would only print if I restarted the computer (as you can imagine, completely useless!). I called HP technical support, and after an hour on the phone, the said it was fixed (supposedly a firewall mix-up), but then the next day, same problem. I'm trashing it and buying a Canon, because on the HP website, there is an entire page dedicated to prints being stalled in the print queue...I suspect this is a common problem.