Instruct: Classify Amazon reviews into positive or negative sentiment
Query: makes stink smell good

I got a dvdr 985 fitst. It worked ok for about six months and then it started showing disc error I was sent firm ware soft ware it did nothing. I sent it in two times for repair and it came back no different than when I sent it and finally they replaced it with a DVDR 75 and after six or eight months it started freezing up and shutting down completely. Now it won't even play a DVD. I called customer support several times but got little more than arguments. Then after trying resolve the problem the warranty ran out and they were going to try to charge for the calls. No more Philips products for me! Not only is DVDR worthless their service is worse