Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Arrogant is right - and not really up front either

Hipkat and ActionJunkie have summed it all up perfectly. Nothing else to add. Oh. Yes there is. I happened to be in a bookstore way back when this book was released and the Blanchardss were speaking. I pretty quickly observed they were quite charmed with themselves. I didn't stay to listen long. The book was passed to me by a co-worker. Couldn't finish it.