Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not exactly as pictured...

The product arrived without the packaging shown in the pictures. Instead, everything was loose in the box; two screws fell out as I took out the packaging -- some of which turned out to be the invoice, wadded up into a bundle and shoved in the end. One more fell out as I went through all the paper, looking for screws. 4 screws were in a plastic bag, but there should have been more.I ordered two of these bottoms, and ended up with only seven screws. No instructions or labels, not that I need them, but it would have been nice as a record of where they came from.The product might be good (I haven't installed it yet) but I'm going to either need to wait for more screws to arrive or make a trip to a local hardware store in order to finish the job.