Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Seemed like a good idea at the time......

Initially I was really pleased with this unit. It was my first MP3 so I didn't really know much about them but saw it had some great reviews here and I liked the features.However, after about 5 months it started to turn itself off in mid track. I didn't think much about it at first but the problem has escallated and now the unit won't even power on.I've followed the instructions on the Creative web site to try to update the firmware, can't even get the unit to do that. I've been corresponding with Creative's customer support folks to try to get the unit repaired and now I find it's going to cost me a MINIMUM of $25 to get them to look at it. Not a very good warranty.