Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Where is the zero star option

If you like to fry eggs on your hard drive, use Maxtor. If you don't like the heat, get out of the 'Maxtor' kitchen and get yourself a real hard disk like Seagate or WD. I work in the IT field and cannot count the number of dead Maxtors I've seen over the years. I doubt very much that Maxtor uses TQM, Six Sigma, or the Toyota way to produce their inexpensive HDD's.