Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Just what I wanted except...

This wok is everything that I was looking for EXCEPT I could not get the "lacquer" finish they coated it with off. I followed the instructions to the letter but I think I've managed to bake on the coating instead. Whatever I'm doing wrong, the bottom of the wok is no longer flat, and I've only managed to remove the coating halfway up the inside of the wok. As such, I have not used the wok and it has been months. BTW, I am an experienced wok user. This was going to be my second wok. The first one lasted me more than 20 years. This one is an updated version of my old one. If only I can get this coating off.