Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor service can be expensive

I loved the series and the DVD's I received are great, but the key words here are "recieved". I ordered the entire series and only received seasons 1-3. I got reimbursed for less than the 4th season was worth and had to order the 4th season separately. Unfortunately, by the time you figured in shipping and the additional cost of the 4th season, it would have been cheaper to order the entire series from someone else. Order with care from Amazon providers is all I can say.