Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DON'T buy this!!!

This is a great example of a well known brand name making and selling a cheap piece of junk.. Avoid at all costs. There's nothing more useless than a gun safe that won't open. AND yes, I've tried to get support to fix this safe for over a year -- with NO response. Ever since Cannon bought Gunvalt, the product quality has gone WAY down. I own other Gunvaults (mini's) that work fine -- but both of my micro vaults do not function correctly!!!!! As others have noted, I'd rate this zero if I could...