Instruct: Classify the given Amazon review into its appropriate rating category
Query: Unreliable

I have three of these. Would like to 'like' them, but every day now, am beginning to 'loathe' them. First all, they are expensive, $80 each. Excellent build. Terrible set up. Mediocre app. All this is fine, in my opinion, if it functioned consistently. I have 'Google' mesh wifi extenders at home. The water detectors keep going 'offline' one by one, at random, then at random, connect back again. God help me if they are offline when there is a leak. Or, I am asking my attorney, who is liable? if there is a leak and this expensive device has failed to notify me of the leak. This is the thing we all need to be aware, we should buy these gadgets from a reliable company only. I thought, that by paying more, I would get a decent product from Honeywell. Forgot that they are an old fashioned 'Thermostat' company. Maybe they should stick to their old, cheap thermostats, having them made, wherever they got them made, because, if it broke down, it would only cost me less than $20 to get a new one. Will wait for a Nest product. I had sent a Customer service email, a while ago, I guess they are busy answering all the thousands of complaints. DO NOT WASTE YOUR MONEY ON THIS PRODUCT. Only a complete refund will satisfy me.