Instruct: Classify Amazon reviews into positive or negative sentiment
Query: REALLY DISAPPOINTED

Ordered and received broken piece,amazon sent another one to me and that one was broken also. They wouldnt send another so they gave me a refund,I wanted this dish really bad.Instead of packing it good so it wouldnt get broke they said they cant send another one.Im not sure if I will buy from amazon again.I purchased a set of dishes from someone else online and not one piece was broken.Not happy at all about this,its easier for them to give a refund than to make it right.