Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Is it supposed to work?

My brother bought this headset for me a little over a month ago. At first I loved it. I ranted and raved about it, until the 30th day or so when it would not power up! I kept trying and trying, I figured maybe my outlet had a short or something. I didn't want to thinkn it was my new headset. It finally powers up and I am in love again! Well now, it continuously disconnects itself from my phone. I have to try connecting it again and I get "connection failed", I try it again and it connects just fine. The only problem now is that I can't hear anything once my call is connected. I am very disappointed and I am past my return time on the item. I don't recommend this item at all.It is lightweight and very compact also when it works, the clarity is excellent but that is a big WHEN.