Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Terrible Customer Service from Toshiba

I bought this tv and started having problems with it 4 months later, the tv turns itself off immediately after you turn it on. I was upset that it was one month out of labor warranty so I was going to have to pay $80 for repairs already. No one on the customer service lines at Toshiba was underdstanding or apologetic for this inconvenience. I had it repaired and am still having problems with it doing the same thing. Toshiba will not do anything about it until they hear from the service company which means I have to take time off work to drive it back to this service company. And still I have yet to hear one of their customer service reps apologize for sell me a lemon of a TV. I will never by Toshiba again. And I would never recommend them to anyone else that was looking for a TV.