Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Looks can be deceiving....

This is the second one of these shredders I have purchased. The first one only worked the first time. I used it very carefully by only shredding 2-3 sheets of paper at a time, only ran it 3-4 minutes and cleaned the paper shreds from the blades (you do have to take these measures to keep any shredder working for a long time). I sent it back thinking it must be defective. I have always purchased this brand of shredders and been completely satisfied. So, I bought a second one. This one won't even turn on! Another defective unit or maybe this company has lowered their standards and is manufacturing cheaply and poorly built shredders. This shredder does look very sturdy and is heavy too, but don't let it's appearance fool you, it's a wimp!!!