Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Broken..... 3 x Used

Apparently (having purchased this 2/2/12) the only recourse on this is to "review"....either that or return for reduced refund and pay the shipping to boot. So here it is...... in use the third time this morning.... the "done light"/ and tone no longer work. So "guess" if the waffle is baked or it will burn. I'm thinking the return policy needs to be revisited.... someone, somewhere, should stand behind this item without additional customer costs when the item is defective.