Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Quality not representative of Patton's reputation

The main reason for purchasing this fan was because of our luck with Patton products in the past. We currently own several Patton fans that have lasted forever without ever breaking or getting too loud. We now need new fans so we decided that Patton was the way to go. The fans arrived and we were extremely unhappy because one was severely damaged and one was very loud (a clicking noise in the motor I think). We returned the 2 fans for a replacement, and the same issue occured with the excessive noise. Ultimately we returned them for a refund and we will not buy Patton fans in the future. If you do not mind loud noises with your fan, then this fan still might be the one for you. If you like a quiet fan, then look somewhere else. I hate to say this, but Patton's quality is going downhill.