Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Waiting Patiently

After waiting for almost one month, I have finally received the product I ordered. It seems there was a problem with the shipping. When I did not get the product in a timely manner, I contacted the seller by e-mail. They responded quickly. We e-mailed several times and then they called me. The question was, do I want to cancel the order and get my money back or have them to re-send it. I took a chance and had them to resend it and it arrived within just a few days. I might note that my original order had two items in it. The first item arrived without an issue. JNS was pleasent to deal with and I would give them another chance when ordering.