Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Love the movie but...

First, let me say that I love "Halloween" so this review is not about the movie itself.I purchased this DVD new. Upon inspection, both discs appeared to have bounced around the case many times. Both discs were scratched and stained and even appeared to have fingerprints on them. The center disc holder was broken on both sides, which may account for the disc damage.I am playing the movie as I write this and it appears that it is in acceptable shape. However, when you purchase something "new", you expect "new" quality.I love the movie. I hate the fact that my product was damaged and, possibly, used.