Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Warranty: Purely Fictional

This clock is made with a cheap Chinese movement. Nothing surprising about that. I think every wall clock I've purchased in the past 5 years has the same poor movement and many of them have failed prematurely.Which is what happened with this one, after maybe 6 months. The retailer told me to contact Timekeeper for warranty service. I have emailed and called repeatedly over the past 3 months. On the first call it sounded like the problem was going to be resolved. After a couple of weeks, no replacement. I called and again they said it would be taken care of. After that I cannot get anyone to respond to email or the phone.Their clocks are cheap and if they fail, you can just expect to toss them in the trash and find another. They obviously aren't going to stand behind what they sell (I'd say manufacture but the Chinese do that).