Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Don't order this product from AMAZON

Do not order this product from Amazon. I first ordered it about 3 months ago and when I received it the product was dried up and the packaging was opened and dusty (as if it had been in a storage shed for years). I sent that package back and they sent me a replacement which had the same problem. I spoke to a rep. at Amazon and they said they must have had a bad shipment so they will have someone look into it and I should wait a while before ordering again. I waited 3 months, ordered the product and when I received it, the packaging was opened, dusty, the lids were off the jars and the creams were melted and spilling out! Worst than the first two times I ordered! When I called back they didn't have any notes about looking into the previous problem. I normally wouldn't be so crazy about the appearance of the product but they are chemicals that you are putting on your face and I did not want to chance putting an old, half melted, dried up product on my skin!