Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing with the service

I liked the watch but the date function doesnot work properly. The date changes at 12 noon as opposed to 12 midnight. I spoke to customer care. They promised to replace it. But they said they didnot have one in stock. I am stuck with the watch. Ideally they should give me a replacement watch, whichever I order now if they want the amazon brand to be recognized for quality. I like to buy from amazon but will not be a happy customer if nothing is done about my watch.