Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NOT The Same TaxCut

Don't get this product confused with previous years' "Home and Business" offerings. Call it what you want, but to me this was a deceptive move to boost revenue. The previous years included all the forms, interviews and software necessary to do both home and business. Not to mention, at the same price! To acheive the same results, now you must purchase two separate products, Business AND Premium, both of which are not cheap. Just a bad move IMO. I've been using this product since 2000 and this just may sway my next purchase.Customer support is horrible. There's no other way to describe it. Long hold times (both phone and online chat). Add to that, representatives who do not understand the product features and offerings. It makes it very difficult to work through simple issues. Be prepared for the "check the FAQ" line.