Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Damaged Kindle

The Kindle that I purchased for $400.00 is totally useless. The screen was damaged while carrying the kindle in my backpack and, amazingly, Amazon has absolutely no repairs available. They basically told me that there is nothing to do other than throw this one away and buy another one.Maybe I overlooked thinking about possible repairs, but honestly, who would ever think that Amazon would not be able to repair their own items.$400.00 (or new price now is $359.00) down the drain. Too bad, but I will definitely get $400.00 worth of pleasure retelling this story to my friends.