Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Handle strap too smal

Called distributor to make suggestion about making handles a couple inches longer. Thanks for the suggestion, we'll make a note of it. Didn't help me at all. What good are handles that you can't carry a bag with. You have to carry with shoulder strap. Here is a suggestion, make good on your product. Make me happy. I payed over fifty dollars on your bag and I want something that I can use. Make a note of this: send me a bag with longer handles. Don't buy this product. Unable to use handles to carry your bag? Not a good product. Didn't stand by their product. Unable to satisfied customer.