Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Inconsistent quality

I ordered this item, thinking it was a pair. When I received it and realized my error, I ordered another of the exact same item. When I got it, I found that it was half an inch wider (so not the same fit around the wrist) than the first, a different shade of color, and the pile seemed thinner and flattened.Now I'm ordering a pair from a different company. Hopefully the higher price indicates better quality.