Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great cooker if it worked

Bought this cooker last Decmeber and it worked great...for eight months. Zojirushi advised me in August to send it to Goodman Appliances in Miami for warranty service. Now it's the end of November. Everytime I call Goodman to inquire I'm told they're waiting for a part. It's a rice cooker, not a nuclear power plant! If they can't fix it in a reasonable time Zojirushi should replace it. Just ordered a Sanyo...done with this kind of poor service.