Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nice But Inconsistant Quality

This is very nice dinnerware but watch for differences in where it is manufactured. We ordered service for 8 and got (2) 4 place setting boxes. One was true olive (like we wanted), the other was a lime/tarnished copper green. It obvious by the print on the bottom the sets were manufactured by different factories. Called Pfaltzgraff and they were very accomodating and are shipping out (2) 32 piece - Service for 16 so we can hopefully match up 4 with the 4 we like. They did this without requiring we return ours first and are paying for all shipping involved. If we are still not happy after receiving, they promised to return our money through Amazon. Can't ask for better than that. Even though it's a bit of a hassle, they made it as painless as possible. We're waiting with crossed fingers.