Instruct: Classify Amazon reviews into positive or negative sentiment
Query: No Replacement Parts

I purchased this feeder summer before last. Last winter the plastic ports that keep the feed in the feeder started to fall apart. I looked for replacements and couldn't find them, so contacted the manufacturer. This is what they said:"Unfortunately we do not offer replacement parts for this feeder other than the replacement springs. I will make sure to document this feed back and pass it along to the product managers. I am sorry for any inconvenience."So I got about a year and a half of use out of this $40 feeder, and can't replace the parts for it. Will NEVER purchase from "Perky Pet" again.