Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Big Letdown!

Yikes! I like their shaving cream but good lord, this stuff is lame. I won't list brands but the inexpensive oils have more substance (thicker) and protection than this. In fact, any of the cheaper ones blow this away. It is way too much like water. Crappy purchase, would not buy this again. Waste of money.