Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not as pictured

I was looking for a systemlink 3 universal remote which I need to go with our old tv. It is model RCU 300 and looks exactly as pictured and exactly what I needed. And was shown in stock. It will work features that are special to my old 2000 rca TV.RCA 3-Device Remote (RCU 300)Instead you send me an R300X which I could have found at several stores and will not do what I need. You should have indicated if you were going to substitute! This one will not even do previous channel on this TV. Too bad. I was really excited about this find. Everyone beware on this one. You are evidently not necessarily going to get what is pictured. I have purchased many things through Amazon in the past but now I will hesitate in the future knowing al things are not as presented.