Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I only gave it "1" because "0" was not an option!!

After installing this product yesterday, having my computer repeatedly crash whenever outlook is open, calling long distance and speaking to someone who does not know English, and learning that it will take 6 to 8 weeks to get a refund from Symantec directly after I pay to send everything back to them-I want to warn everyone not to get this product. I have had norton antivirus 2003 and it worked great. My subscription ran out, I decided to upgrade and caused myself nothing but trouble!! If you don't use Microsoft Outlook for e-mail, you might not have problems, but literally my computer continuously freezes when retrieving e-mail. I had "i-hate-spam" and "i-hate-pop-ups" and I highly recommend that product along with a virus program, maybe AVG. I read the negative reviews and ignored them because of previous positive experiences with Norton. This product is BAD!! Don't ignore the warnings!!