Instruct: Classify Amazon reviews into positive or negative sentiment
Query: service stinks

We order the 4 quart casserole with lid but it was delivered without a lid. After many frustrating hours, we finally learned how to contact the actual seller - not amazon. We wanted a lidded casserole so sent it back; the mailing cost was almost as much as the casserole and initial mailing. THEREFORE Amazon.com will not be contacted again to order ANY mechandise as the service STINKS