Instruct: Classify the given Amazon review into its appropriate rating category
Query: Great product but dont buy online

I love this product and when its stored correctly it is amazing. With that being said I ordered 20 boxes and when they arrived nearly all of them had already hardened and were worthless. I returned them and amazon replaced them however those were bad as well. I suggest buying at lowes or home depot and open the box and squeeze the package. If you feel it give or bend then its still good.