Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defective lids

Twice, we have attempted to purchase the 11 inch Swiss Diamond 6428C fry pan with lid from Amazon and had to return each upon delivery. The pans are shipped from the factory in boxes that are too small and during shipment the knobs on the lid break. The knobs are made of a brittle plastic and the lids simply are not packed with enough cushioning.These may be good pans but unfortunately have very poor packaging.