Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't work

Besides being time consuming in warm up and cool down, this cotton candy machine simply does not work. We followed the directions exactly. A few strands of cotton candy started to come out and then it clogged, turned liquidy and started to burn. Because of the safety features, it is very difficult to unclog. We were very frustrated. We tried it several separate times hoping we could figure out what we were doing wrong, but it was the same each time. I would not recommend this machine to anyone.