Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Waterford Quality with Value Pricing!!

I must agree, the crystal was sturdy, and looked very elegant next to my English China. I purchased the Champagne, Goblet and Iced Tea glasses. Although the Iced Tea Glasses were shipped with one glass broken, Amazon was very quick to send an entirely new shipment. I agree also with reviewers that the packaging could have been better in order to prevent receiving so many cracked glasses. The frustration in re-shipping cracked glasses takes away from the positive experience of these beautiful glasses. Overall, I am very pleased with all three sets!