Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Defective

I ordered this straight from the USPS & it arrived defective, it showed the weight of a 6 lb. box as 11oz.! I attribute this to the fact the post office simply put the box the product was in inside a Tyvek envelope resulting in the corner of the box being crunched which likely damaged the scale. You'd think the USPS would now how to package things so they dont get damaged when shipped by them:-)