Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible

While suse boast about the new product, itis far from perfect. It does not recognize USB2 CDRWs. It recognized it when the usb zip was not installed. Also the USB printer is unstable. WHen I called the number for support. I got nothing. Also the I emailed them and got nothing. I guess they have joined Microsoft in putting out bad product and not caring. I do not recommend this product to anyone. I was a loyal user of SUse but not anymore. Will try RedHat because SUSe [stinks]!!!