Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Buyer Beware

Ordered as a Christmas Gift on 11/25/12, since Christmas was on 12/25/12, 30 days later, I am being told that it can't be returned. This is absurd. The description states the logo is laser etched into spatula blade and picture makes it appear that logo would be pressed into hamburger patties; however, it's simply drawn / stamped. To top it off OCProducts raised price during the holiday season! Like other comments the plastic packaging was simply placed in a box and shipped without bubble wrap, paper stuffing, etc.; therefore, the plastic packaging was cracked and the utensils shifted out of position which scratched the carboard backing and the tongs punctured the plastic packaging. The item was to be delivered by December 4th and it arrived on December 5th!