Instruct: Classify Amazon reviews into positive or negative sentiment
Query: 3 replacements

Let me start by saying I have many KitchenAid products and have never had a problem with any before the coffee mill. I received this for a gift and in about 2 years I am on my 4th mill - the first lasted 1 year and it went downhill from there. While they have been friendly and replaced them because of the motor stopping or a pin breaking twice, I don't think I should have to deal with this. They said if it breaks again they are going to either return the money or I will have to buy the upgraded model for an additional 100.00! (BECAUSE THEY TOLD ME THIS IS NOT A COMMON PROBLEM!) I just hope this one holds up (I'm not sure why. I'd probably be better off with the money, but I really do like it when it works!)