Instruct: Classify Amazon reviews into positive or negative sentiment
Query: one too many stars

This product is a rip-off.1. No user manual in the box.2. No software name included so good luck finding it once you install it.3. Horrible quality using Win XP Home, tried Windows Movie Maker and the included Videowave. Neither played back anything complete or even fairly passable even after I tried all the "improvements" on the website.4.Customer support is $15.95 or sit and wait for at least an hour on a toll call. 6 of 1 and half a dozen of the other. They get you either way.5.This product is completely mis-represented. Yes you could probably make a cake using dirt, but who would eat it?6.Don't waste your money. I spent a lot of time trying to make this product work as it should, I am technically capable and have experience using lots of workable programs. As I have read in other reviews people seem to be jumping through hoops to get results.