Instruct: Classify the given Amazon review into its appropriate rating category
Query: Technicians only, please!

This is definitely not a plug and play, or a user-friendly device. If you have a recent Bravia tv with a sensor on the front, in order not to block it you must hang either the tv or the sound bar on the wall, or buy this Sony sound bar for the tv to sit on top of. To get these two Sony pieces to work together should be easy, since they’re made to go together, but it’s a job most customers will find extremely frustrating and time-consuming. Following the instructions in the manual doesn’t work. After consulting Sony and the Community, and changing settings on the tv, I had to update the software on the sound bar, reattach it to the HDMI ARC input, and also connect an optical cable, even though the ARC connection is supposed to work without needing the optical. Of course Sony doesn’t supply an optical cable with their sound bar, like many other more generous sellers do. I would strongly recommend that buyers avoid this product and that Sony do some homework on making it better. If I had it to do over, I’d buy a different brand of sound bar and hang it on the wall.